Mitchell was amazing! A lot of help finding a chair that I found very comfortable, highly…read morerecommend!

5/5 Stars - Fantastic Experience with Mitchell!…read more I recently purchased a refurbished chair from SaviorBack, and I had a great experience with Mitchell. When I first booked the appointment, Mitchell reserved 1 hour for me. To be honest, I wondered why purchasing a refurbished chair would take an entire hour! However, once I arrived, I completely understood why. Mitchell spent 1.5 hours with me showing all the details of the chair and teaching me how to properly set and adjust it. He is a true expert on what he sells, very friendly, and also very funny. Time flew by so fast that I didn't even realize we had spent an hour and a half together. If you are looking for a great quality chair and top-tier customer service, I highly recommend asking for Mitchell at SaviorBack!

I would like to give a shout-out to Donna for her excellent customer service. She is very…read moreknowledgeable and super super friendly and spent a good time explaining the features on different chairs we were looking into and helped us to check different massage options on each chair. She so patiently answered all of our questions and checked the delivery and pick up options for us. Thank you for your professionalism

Wanted to leave a review mainly because of the manager Steve. My wife and I recently purchased a…read morecouple of the Human Touch Perfect Chairs from a different Relax the Back location. After having them for a few days, we decided we'd like to have the matching media table. For the table, we went to Steve's store since that was closer to our home. Although we were ready to pay for the table, he remembered that we had bought it (from the other location) during a weekend promotion that had offered the table for free. This was a $350 value! So he took his time looking into it while we were there, and ultimately, he was able to honor that deal, a deal that the other salesman hadn't even mentioned to us (!) I really appreciate his straightforward and honest manner. My wife decided to purchase a nice office chair while we were picking up the table. All in all, a great experience so far, and we'll definitely be sticking with this location in the future.

I love this place. They are always so helpful and patient. I furnished much of my home with their…read moreitems. The one of a kind pieces made my home so special.

The selection of furniture is pretty nice - sofas, desks, dining room sets, paintings, etc you can…read morefind pretty much anything to furnish your home. Everything look pretty nice and reasonable prices (they do have high price tags on some items). No one greeted us or asked us if we needed help but they were very busy so I assume that's why. You'll have to flag someone to help you.

MSI has huge inventory of used office furniture. We visited several used office furniture…read morewarehouses this weekend and found MSI to have larger inventory of pre owned furniture in very good condition. The Manager, Vince Lugo personally attended to us and spent nearly an hour with us, helping us find the right chairs for our waiting room. Since we are not local, he agreed to meet us on Sunday, to load our pick up truck, so we did not have to make extra trip. This is how you earn one's business, in a very competetive market. By the way, we did not purchase anything from MSI, yet we left the warehouse with very good feeling about our visit there and hoping to do business with them in very near future.

Horrible, ripp off place. Came here to shop for an office chair, everything is very over priced,…read more4-5 times more expensive then at Staples. But that's not the frustration point. The frustration point is that the sales man was terrible. When asked what they have in the $150 range, he reluctantly asked: "used??!" When we said, "no, new", he took us to a dirty dusty chair that looked like it was from the 60s, brushed off the dirt from it and invited us to buy it!!! The chair is literally so horrible, one would not pay $1 at a yard sale for it. They would need to pay me, and pay me a lot, to take this crap home. This place is empty. Good luck selling may be one chair per month. There are so better chairs and prices at staples, we ended up getting 2 awesome ergonomic chairs from there on sale for $100 each. Anything half way decent started at $500 at mci.

I am so happy I came across this furniture store! I…read morerecently purchased a mattress and a refrigerator from this store, and I had a great experience. Manny was incredibly helpful, patient, and kind throughout the entire process. He took the time to answer all of my questions, helped me find the right products for my needs, and never made me feel pressured. His customer service skills are hard to find these days, and it made the whole shopping experience enjoyable and stress-free. I'm very happy with my purchases and I would definitely recommend this store to anyone looking for quality furniture and appliances. Thank you, Manny, for your outstanding service!

I can't recommend Cort Furniture more highly. I purchased a quality, three piece sofa set for a…read morereal bargain last week that is perfect for my new home. Lee and Manny couldn't have been more friendly and helpful. I will definitely be back to get more furniture soon.

Kelly Paper is just awesome. Colton and Garrett always ask about my pup Tucker, and today I brought…read morein my brand new pup Wicklow and they posed for a picture of her and everything. Kelly corporate, you guys hire great employees. They are always so helpful.

I stopped in to pick up some card stock and was pleasantly greeted by Brian Graham, the Branch…read moreManager as soon as I stepped into the store. I brought a sample of what I had, to show him what I was doing and what type of card stock I was using. He asked questions and was very knowledgeable in helping me choose which paper product would work best for my application. We visited several products and even products that I never even considered! He handed me some samples to try out! I purchased a ream of card stock, which is way more than I will ever use. Thinking I just might have to purchase some of the fancier paper products now! Brian is amazing in that he wants to make sure the customer is purchasing what works best for them. He's super friendly and thorough and even introduced me to other services that Kelly Spicer offers. Who knew? I'm DEFINITELY keeping those ideas in mind. I even grabbed a few extra cards for my employer! I learned that he does not have a short commute, but he LOVES what he is doing. Kelly Spicer is fortunate to have such a dedicated employee on board. I'm glad I had the opportunity to meet him. Thanks, Brian! You rock!

Have spent a LOT of time in furniture stores lately (not by choice FWIW) and must say I really like…read morethis place. Solid quality furniture and different from the typical stuff out there. Not cheap but appears to be of good value in terms of construction, fabric, weight, etc. huge selection.

We're doing a complete redo on our home office as well as kicking out our old kitchen table and…read morechairs. Frankly, when walking into this store I wanted to buy half of the items I saw...and still might! After a lot of hemming and hawing we picked out a new table, chairs and bookcase. They were set to be delivered in about a week, but after a few days at home doing some head scratching and more measuring we decided to axe the table and go with another we initially thought wouldn't fit. We worked with Santos who was very patient and helpful in changing our order (at no cost...there IS a 14 day return policy). Items were delivered and installed today in about 45 minutes. Just need the chairs to get here in a couple weeks and we're good to go. That is, until I go back and plunk down some green for that living room chair I spent a lot of time in whilst the wife worked with Santos. Maybe I'm just a sucker for Scandinavian furniture but I really love this store.

Buyer beware! I ordered a sofa in Sept 2020 & I have still not received it! They send emails that…read moresofa will be delivered next month or will be completed in a week. See my emails that I have posted. When I follow up, they say sofa is still not complete. I just got off the phone with the manager, she indicated another two weeks. Also Monarch make you pay up front for the sofa too so they have had my $6700 since Sept! I know COVID has impacted business and things are taking longer. But to take almost 1/2 year for their factory which is based out of Los Angeles is unreasonable. My sofa is not on a fright coming from China.

We originally were going to get a sofa we saw at Restoration Hardware, then we found out it would…read morebe over ten grand for the one we wanted. I found Monarch after googling "custom sofa". We worked with them for months, and the whole time Adam was very helpful and patient with us and our questions. We had them build us a "Claudia" sofa and it turned out better then we expected, way better than the RH one we almost fell for and it was less than half the price!! Absolutely no issues with the process or the final product. Production did take a few months, but they did a great job! We will be back for a matching love seat soon!