Bike cleaning and service was worst I've ever seen. Brought it to their attention and it was given…read moreonly a moment's additional attention. Handed back to me still filthy. I had no more time to waste. They just won't get my business again.

dont answer the phone. I called 4 time for a urgent thing for a event coming up and they didn't…read moreanswer

Very helpful with a problem with my cycling shoes. I wasn't familiar with the clears because I've…read morebeen trying spin class instead of actually riding, and they helped me fix the cleats. Only problem is that this means I can work harder in spin class ... not quite sure if that's good or bad.

Well to start off with ..my Name is Brian, I was recently at a program called Fellowship…read morehouse..located in Birmingham..I found out about a ( Non- Profit ) place where if you volunteer at Fellowship house for 12 hours..then you go volunteer at this ( Non - Profit ) for another 4 hours..your able to pick out a bike..to use/ have after a year.Well that's a lie.Every bike is liked..the guy at the register found some reason or another not to let me pick a bike..then after it's all said and done..he had me a schwinn bike put to working order..or so I trusted to give me for my volunteer role.Well no sooner than I got a couple miles away from this ( Non - Profit ).. the bike skipped..and skipped .and skipped..etc..you get the picture..the bike was faulty..And mind you..all of this was in the Rain on top of it..So since it was pouring down rain..I figured one day soon I'd have a look at the bike to see what the problems was and maybe I could fix it..even though I was told by guy at register to bring bike back if ever a problem and the ( Non -Profit ) would fix it and I could pay on a sliding scale for the next year.You see when they give you/ loan you a bike..they put everything. Including your kids ssn numbers in this computer..lol..to make sure that you don't sell the bike for drugs..I know what your thinking..?did i get offended upon his last statement? Nope..I thought everyone was a drug addict..so I agreed with register guys ways of putting tables on people from any said back ground...it's only right? Correct everyone's doing it?Maybe it's just because im at Fellowship house..or because I have tattoos..who knows..or maybe it's because I didn't clean the toilet good enough..ir I emptied the wrong trash can for him..Who knows for real..but now im a drug addict abd im going to sell this bike before i leave that parking lot and run back( 20 feet ) lol and explain to the register guy.." i loaned my bike out for some meth and the guy was supposed to be back..over 10 mins ago." Please call the police..and by the way..can i get another one untill mine is located?lolIll get to the point..youll want to sit down for this one..im for real..take a seat..yes you..sit!!! Ok i just left bike shop ( Non - Profi ) and the faulty part on the bike i worked for was a spindle that goes on the back tire..and after it was fixed..the said price of $69.95.. on a sliding scalw mind you..Yelp..im thinking just like im supposed to think? Are you out of your freaking mind?I work for a broken bike which you fix later and charge me a almost $70.00 ? Really..?Hold on ive got to sit down for that one..myself.$70.00? Wtf? So i ask register guy..hey..how much for that bike over there?Register guy says $100. As is..i say..doent it make sense..i pay for that bike and give back to you this one you just fixed?Register guy says..aNo..i dont want that bike..so pay me what you can on the part and labor.Im like..yelp you guessed it!!! Wtf? So he wouldnt budge..so i payed $5.00 on the fixed broken bike that i worjed and cleaned toilets for..a bike that even the Register guy didnt want..so thats my truth and experience from this ( Non -Proft ) Redemptive Cycles in Birmingham alabama..my advice..dont donate..dont purchase..dont say hi to the Register guy..cause he thinks your a drug addict anyways..Peace..Brian L.​

Went in twice and had a bad experience both times.... The hair challenged sales person was the…read moreworst ( I agree with the other reviews) ...he actually seemed offended he was having to deal with a customer I drove to Huntsville and bought a bike ( giant defy composite 2 ) the same day I left Bobs at Belvins Bike Co.. Great helpful staff there at least Hey Bob, it all about the people man....

The all guys at bobs Nike's were great. Nick was super helpful. My wife and I know nothing about…read moremountain biking our son joined the team at his school they walked us though the process.. so helpful I would recommend these guy to anyone..

This shop is SO cool! They have a little bit of everything including clothes, shoes, bags, gifts,…read morebikes, skateboards, and more! They can also work on bikes and skateboards. Definitely add it to your list of new places to check out!

I've purchased two bikes and numerous products from this location over the years, and customer…read moreservice has never been this terrible. I brought my bike in to get level 2 service and new tires. Rear breaks wasn't working when I brought the bike in and they wasn't working after I paid for service repair. This store changed my card $480 for tires and service, and put a $480 hold on my card for five days. I took my bike back to get breaks serviced and ask about the hold on my card after the charge on my card, but manager just said that the breaks not being serviced the first time and the hold on my card after the charge on my card was only a minor issue. I guess me being charged twice for services that they didn't complete , didn't matter to them. They didn't even call to tell me they fixed the issue with my breaks, and when I called them after the 4th day, they asked me when would I be in to pick up my bike, like I was the hold up. They never greeted me when I walked through the door, and they're nonchalant about whatever issues I had with my bike. I told them I would write a review, and that I wouldn't be back and they seemed to not care. I hope this review helps others ,so they don't experience what I've been through with this company. I miss the customer service of the previous managers Justin, Daniel, and follow up customer service of Emily.

I recently began taking spin classes and really wanted to invest in the appropriate footwear. I…read morecame to Cahaba cycles on a rainy Saturday afternoon. The staff was preparing for inventory but they certainly made sure I was assisted. Jeremy was awesome in answering my questions and really offered guidance in picking the right shoe for me. They had limited shoe inventory but I was determined to find a shoe . I had grown weary online shopping. I'm very satisfied with my purchase and can't wait to strap on my new spin cleats!

I had an outstanding experience at Ebike Oasis in Pelham! From the moment I walked in, Austin and…read moreLogan made the entire process easy, informative, and genuinely enjoyable. They took the time to answer all of my questions, explained the different models without any pressure, and helped me find the perfect bike for my needs. I ended up purchasing an Electric Blue Velotric Fold 1 Plus, and I couldn't be happier with my decision! The bike is fantastic, and I feel confident knowing I chose the right one thanks to Austin and Logan's knowledge and honest recommendations. Customer service like this is hard to find these days. If you're thinking about getting an e-bike, I highly recommend stopping by Ebike Oasis. Whether you're new to e-bikes or already know what you're looking for, they'll make sure you leave with the right bike and a smile on your face. Five stars all the way! I'll definitely be back for accessories, service, and any future e-bike purchases. Thanks again, Austin and Logan, for such an awesome experience!

In short, speedy and superb service!…read more My oldest son is entering outdoor track season and needed some spikes. We decided to drop in on Trak Shak to see if we could find what we needed. The store was closing in 20 minutes, but the young men inside helped us right away. One of them measured my son to make sure we bought the right size. They had something that fit in stock. We also asked about socks. The employee helping us explained which socks were best to prevent blisters. He let us know about a deal for socks and we took advantage of it. Everything went smoothly. We will be back when our younger son needs his spikes.

I am a beginner runner and needed a new pair of shoes. I opted to visit Trak Shak to talk to…read moresomeone knowledgeable and find a pair that was best for my feet and the staff here did just that! They are located in the new Brock's Gap shopping area (have been open for a few years now) but this was my first visit in. It was clean and as I was the only customer at that time, I got the full attention of the staff at that time. I failed to get his name but he was so helpful! He watched me walk to get an idea of my foot shape and arch and then pulled 4 different pair for me to try on. I purchased a pair that day and have loved them so far through 3 runs! I highly recommend for anyone in the Hoover area.

The 3.4 mile Rails to Trails greenway is definitely one of most enjoyable trails I've trained on…read more You can easily start this trail at Black Creek Park (or cut off .4 miles and start at Fultondale's Bark Park), both with plenty of parking and bathroom facilities. The trail was completed as part of a city project, turning an old rail bed, from which the ties and rails have been pulled up, into a fully operational walking/running/biking and hiking trail, which leads to a flat, albeit curvy trail. Also, be aware of the ravines, if you're not a strong biker or have a fear of heights, this might not be the path for you. If you went over the edge of this trail, you wouldn't be unscathed. But, on the plus side, it is an absolutely beautiful path, gravel and running all along Black Creek. Mostly shaded with large trees and rock walls throughout. The trail is dog friendly, and although you won't find doggie bags, you will find trashcans at every .5 mile. Also, you'll find mile markers every 1/2 mile as well as benches (and even an old blue shed at mile 1.5). The trail has no accessibility once you're past the Bark Park and no bathrooms or water fountains. I ran all the way to Shady Grove Road, which was .4 miles past the last mile marker (mile 3). When you reach the end, there's no signage and only a tiny area that has been cleared for parking. You could access the trail from here as well, but you'd have to know where it is to find it. I did notice that A "trail" continues on the other side of Shady Grove Road, but it's dirt path and technically isn't part of the Rails to Trails path. Maybe the city will continue to improve upon this in the future? Regardless, this is a very pleasant trail: gravel, miles labeled, safe, mostly shaded and with bathroom facilities at the start.