Tamiami Ford

(34 reviews)

Our son is looking to purchase his first car. Dealer employee was always available and appeared…read morepleasant. Dealer agreed to allow a 3rd party inspector come see car at our cost before purchase which is a comfort and A+ attitude. Dealer does appear to be more one price versus negotiable which is ok, but clearly share and advertise this. Car is used and easily tracked on Carfax and clearly sat at another dealer for months unsold, may have been auctioned, and then wholesaled to here. It's not a HIGH value unit when mileage is low as it's only factor. Our offer was fair, and ok as not accepted by dealer. Hope they get the $$ versus long hold period. Overall a good experience but did not result in car purchase here.

Deceptive & Fraudulent operating practices. False advertising. DON'T buy anything from Autohaus of…read moreNaples. You will regret it. You will be out $1,000's of dollars. The owner David Rinker & General manager Tim Peck are SCAMMERS & FRAUDS. They refuse to stand by their vehicles.They refuse to abide by their promises prior to purchase. They advertise & promise: "Quality Luxury Cars-- High Quality Inventory-- Meticulously Maintained vehicles that are inspected thoroughly by their Master Technicians to ensure quality prior to placing them for sale." I purchased a vehicle from them 6 months ago. Within the first 2 weeks of ownership, 4 major issues were found on the car. I'm still trying to compell them to take financial responsibility for THEIR product. 3 leaks were discovered & hidden wrecked major damage to the front bumper cover was discovered. I had the hidden wrecked damages repaired for $2,600. The general mgr has refused to reimburse me for the repairs. I recently found out that the 3 leaks are much worse than I thought. On January 7, 2026, I hired a mechanic that specializes in German vehicles to begin work on one of the leaking areas, the oil filter housing & oil cooler gaskets, these repairs are a major undertaking. When he began removing parts, the amount of oil leakage that was found was extensive. Oil leaked everywhere. It's obvious that those gaskets have been leaking for a long time. He also removed the large plastic engine guard that bolts to the underneath of the engine bay. It was saturated wilth huge areas of oil and oil sludge. He then noticed that the engine oil pan drain hole looked as though the drain plug was screwed in with bubble gum. He removed all the gunk and drain plug to discover that the threads of the oil pan drain hole are stripped. The threads can't be repaired. I need a new oil pan. Everything is documented with photos of evidence. I'm in the process to begin suing Autohaus of Naples for $8,000 thru Florida courts. On January 24, 2026, I received a message from a woman that read my many online reviews of Autohaus of Naples. She shared with me that she recently purchased a Mercedes from Autohaus of Naples. While she was driving on the highway, the entire metal roof flew off. She sent me a photo. It's shocking. She mentioned that the general manager, Tim Peck, has refused to compensate her for the major damage & safety issue. Her vehicle is currently not drivable. She shared screen shots of her communications between she and her salesperson and Tim Peck. Tim was as completely unprofessional just as he was with me & refuses to take responsibility for his products just as with me. Some of the online review platforms allow posting photos but some do not. If you have anything to ask me or share with me about Autohaus of Naples, find my Facebook review on their page. You can then message me thru Facebook. STAY AWAY FROM AUTOHAUS OF NAPLES! They are NOT a quality preowned vehicle dealership. Of importance, I have only been able to drive the vehicle about 200 miles during the 6 months of ownership. The vehicle still has less than 60,000 miles & is a 2011. As a result of my complaint against Autohaus of Naples to the Florida BBB on 9/18/2025, Autohaus of Naples now has a lower rating. It has dropped to B- because they ignored the 3 attempts by the BBB to resolve my complaint. Autohaus of Naples is no longer accredited.

CarMax

3.4

(60 reviews)

I went to Carmax to get my parent's car appraised last Monday morning, on MLK Day. The supervisor…read moreon duty that morning greeted us immediately and was very polite and quick to assign us to Allen Prudhomme, the Sales Consultant that would be helping us in the transaction. In the first five mins of meeting him, i was kind of bummed that we wouldn't also buy a car with Carmax because I knew that Allen would've made a stressful process so much easier! Right out of the gate, he was exceptionally attentive. Especially warm with my retired parents, which I appreciated! He offered to show us cars but wasn't pushy or less helpful when we declined. We got an appraisal in under an hour and could've obtained our check right there and there had we decided to sell. Instead we sold the car to a friend, but the appraisal was very helpful! If you are in the market, I highly recommend Allen!

I saw and drove a Mitsubishi Mirage 2022 ES yesterday at CarMax in Naples, I was so disappointed…read morewhen I showed the customer service representative Very True pricing figures proving that this cheap vehicle was definitely $5K overpriced on their sticker. I was told and have subsequently read that their policy is set at the posted price and they will not budge. Kelly Blue Book and another reputable pricing site means nothing and I was politely told that. So, needles to say CarMax is just another untrustworthy car dealership that could care less. I also had to stand out in the heat for about 15-20 minutes waiting for the car to be brought around even though I had a set appointment made the day before and was told the car was ready for my viewing on that same day. I set the appt for the following day at 1pm so I could bring a trusted friend with me. Needless to say I still thanked the guy for his time and walked away! As a nice senior citizen woman and retired FL teacher, I found the excuses I was given yesterday absurd and basically BS. Needless to say nowadays is a very different and very unsatisfactory time we're confronting for all ages. Yes, this is Naples, FL, but not all of us are multi millionaires-billionaires and since I was initially born and raised in a very affluent town, Pelham Manor, Westchester County, NY, where the affluent cared about their integrity and Helping Others, that for the most part no longer exists and is a sad commentary on our current times. I always help others even though I lead a simple life as one of your teacher retirees, and many years ago I watched my family's wealth disappear in my teenage years. I continue to work part-time tutoring jobs at age 76 just to pay my increasing condo and other fees! At any rate I highly doubt I will visit CarMax here in Naples again. Janet M. O'Connell

Stearns Motors of Naples

(9 reviews)

Zak at Stearns Motors, was extremely helpful providing information and assisting me with a…read morepre-purchase inspection on a car I was interested in. I live hours away from the car dealer, and Zak really went the extra mile to accommodate me. Really impressed by this dealership to be upfront and honest throughout my car search process. Highly recommend this car dealer.

We purchased a van from Stearn's Motors recently. We live on the other coast in Florida but…read morehappily made the drive to buy from them because they are honest, professional, friendly, no hassle, you get what they advertise with no hidden fees or bait and switch. They are a refreshing used car lot to deal with because they do honest business. Thank you, Stearn's Motors! We will be sure to purchase from you again in the future.

Mercedes-Benz of Naples

2.9

(105 reviews)

I purchased a car from the Mercedes Benz of Naples with Dairon Niebla as the sales representative…read more It was the easiest, most efficient purchase I've ever made. I was new to this particular car and Dairon was a terrific teacher, methodically going over every aspect of the car I would need to know. He did this a few times to be sure I was familiar with all aspects of the car before leaving. I'll be back in 2 years for my next purchase The Mercedes Benz facility is beautiful and the staff is very friendly

I called and made an appointment for "just an oil change ". After driving to the dealer 20 miles…read morethey told me they would not reset the service light unless i paid for the up graded A service. When I said no, they told me is was a legal issue. How can refusing a service be a legal issue? I walked out and will never be back. I have a 2025 GLS

Volkswagen of Naples

(67 reviews)

We purchased a new Jetta in Indianapolis and moved to Naples. Active cruise control was not working…read moreso I stopped by the dealership and asked them to check it out. I did not have an appointment but they worked me in right away. Turns out there was nothing wrong with the car, I just did not have the settings set right. I should have read the owners manual. Everyone was friendly, they had drinks and snacks available while waiting. They are building a new facility just a few blocks away that will open late 2026 I am very pleased with this VW dealership.

Let me update you again about the situation they couldn't 'replicate'. ITS SOMETHING THE VEHICLE…read moreHAD A NATION WIDE RECALL FOR. This dealership and its service manager are a joke.

Airport Kia

2.4

(123 reviews)

Stopped into Airport Kia of Naples twice. First time I had only 15 minutes to browse and Anthony…read moreinitially helped me upon arrival and handed me over to Pedro as he was helping someone else. Pedro was very nice and although he wanted to sit down and chat about options but I had limited time and just wanted to look at a few Tellurides to get a feel for the car. Pedro brought his manager Brody over to introduce us and just let him know we were there and Pedro was a great help. Brody was very professional and nice as well, On our way out of Naples, we stopped in again and I brought the whole family so they can check out the car too and get everyone in the car to get feedback. Pedro was there and was able to assist again. We asked to look at some previously owned vehicles and wanted to look at them in person. We saw a nice black Telluride with the works. Then saw two white Tellirides. I don't love the brownish orange leather interior which killed it for me. But then we saw another beautiful white Telluride that was pretty much new, 2025 with only 6k miles. But there was some small exterior damage and the lining around the back windows needed to be fixed as well, not to mention manual back door lift. Nooooooo!!! Lol. It was great to see the cars in person and compare. We saw someone who just bought a gorgeous matte dark grey Kia Sportage and got to talk to them a bit. They said they were trading in their Audi and BMW for a Kia because Kia's technology is so advanced and you get more luxury options for a fraction of the cost. He said his uncle is trading in his Range Rover for a Telluride too. This is CRAZY to me!!! Ha. But hopeful as I keep hearing Kia has been more popular with the technology and how far they have come in everything! We didn't walk out with a car today but it was helpful to compare the options. Jeremy, another manager also approached us to see if we had any questions and we mentioned Brody was assisting us too. Jeremy was very friendly and professional. He was able to assist with questions my husband had regarding Certified Kia options. We really appreciated his time in answering our questions or concerns. Good experience overall. We're still shopping around and comparing options before making a final decision.

What a great team! Drove over from Palm Beach County, worth every mile. It wasn't like buying a…read morecar, it was like spending time with friends. Thanks Nick, Dan, and Chris for making the experience easy.

Audi Naples

(80 reviews)

Fantastic service department. These folks are very good at what they do. We buy cars from them too…read more Excellent experiences.

My observations. They put a 69 year old woman in danger. I…read moreshould have read the Yelp reviews before buying a certified 2020 Audi Q3 in 2024. But my fiance insisted and said the salesperson was really nice. My fiance's battery went dead on 7/30/25. I jumped it that evening and let the battery charge for a half hour. Dead the next morning and wouldn't jump, multiple tries. I drove to Auto Zone and got a new battery because the Audi dealer is 1.5 hours away, round-trip. Replaced the battery and drove immediately to Audi Naples. Audi told me to let them replace the battery AGAIN and TRY to get my money back from Auto Zone. I refused because I don't want another Audi battery with "Sudden Death Syndrome"! They charged my fiance $291 to reprogram the Audi for a new non-Audi battery. Verified by the Shop Foreman. BS! This reprogramming fee after battery change is NOT required by many manufacturers, but VW Audi wants your money! My fiance then drove to North Georgia for a family emergency, where she noticed that the Audi Q3 wasn't displaying tire pressure, battery charge, service displays, etc. The reprogramming didn't even work! Now she's 10 hours away and afraid to drive back alone. I'll fly up there and help her drive back. $266 for a battery that works, $291 for Audi to "reprogram" that didn't work. Flight $?. Huge waste of time and money! I'll never buy an Audi or VW product again! Horrible, arrogant, disgusting!

Car-Right Auto Sales

4.0

(3 reviews)

most of the cars on this lot have high mileage longer than a football field on top of that the…read moreprice are ridiculously expensive for a car with so many miles on it yeah I believe half of Naples sale used cars at a high price with high mileage if your looking for a used car try getting something worth it with low mileage and not such of a high price it's not worth buying a car with 100,000+ miles and paying all this money when your not gonna enjoy the car for a short time

I had the easiest and most comfortable car buying situation I've ever had today! I highly…read morerecommend Jay and Jason if you need a used car in Naples!

Reliable Rides Automotive

(3 reviews)

Although I never received a complete service here, I have to compliment on the fast response time…read moreand honest feedback. When I came in, they ensured I had an accurate diagnosis. Looking forward to having some service done here when the time comes.

I needed a Freon charge in my Volvo car and was able to book an appointment quickly and received…read morefast service. I will definitely be using them for all my car needs going forward!

Valvoline Instant Oil Change

4.3

(12 reviews)

Great customer service! Wonderful staff here, couldn't get…read morean appointment at ford and came here last minute. Will be coming back from now on.

Excellent place. 6 employees present and each one of them was extremely pleasant and professional…read more Very clean shop. I brought in my CT5 blackwing for its first oil change. Christopher was very thorough and great to interact with. I'll definitely be bringing my cars here in the future.

CarMax

3.4

(60 reviews)

I went to Carmax to get my parent's car appraised last Monday morning, on MLK Day. The supervisor…read moreon duty that morning greeted us immediately and was very polite and quick to assign us to Allen Prudhomme, the Sales Consultant that would be helping us in the transaction. In the first five mins of meeting him, i was kind of bummed that we wouldn't also buy a car with Carmax because I knew that Allen would've made a stressful process so much easier! Right out of the gate, he was exceptionally attentive. Especially warm with my retired parents, which I appreciated! He offered to show us cars but wasn't pushy or less helpful when we declined. We got an appraisal in under an hour and could've obtained our check right there and there had we decided to sell. Instead we sold the car to a friend, but the appraisal was very helpful! If you are in the market, I highly recommend Allen!

I saw and drove a Mitsubishi Mirage 2022 ES yesterday at CarMax in Naples, I was so disappointed…read morewhen I showed the customer service representative Very True pricing figures proving that this cheap vehicle was definitely $5K overpriced on their sticker. I was told and have subsequently read that their policy is set at the posted price and they will not budge. Kelly Blue Book and another reputable pricing site means nothing and I was politely told that. So, needles to say CarMax is just another untrustworthy car dealership that could care less. I also had to stand out in the heat for about 15-20 minutes waiting for the car to be brought around even though I had a set appointment made the day before and was told the car was ready for my viewing on that same day. I set the appt for the following day at 1pm so I could bring a trusted friend with me. Needless to say I still thanked the guy for his time and walked away! As a nice senior citizen woman and retired FL teacher, I found the excuses I was given yesterday absurd and basically BS. Needless to say nowadays is a very different and very unsatisfactory time we're confronting for all ages. Yes, this is Naples, FL, but not all of us are multi millionaires-billionaires and since I was initially born and raised in a very affluent town, Pelham Manor, Westchester County, NY, where the affluent cared about their integrity and Helping Others, that for the most part no longer exists and is a sad commentary on our current times. I always help others even though I lead a simple life as one of your teacher retirees, and many years ago I watched my family's wealth disappear in my teenage years. I continue to work part-time tutoring jobs at age 76 just to pay my increasing condo and other fees! At any rate I highly doubt I will visit CarMax here in Naples again. Janet M. O'Connell

Autohaus of Naples

(34 reviews)

Our son is looking to purchase his first car. Dealer employee was always available and appeared…read morepleasant. Dealer agreed to allow a 3rd party inspector come see car at our cost before purchase which is a comfort and A+ attitude. Dealer does appear to be more one price versus negotiable which is ok, but clearly share and advertise this. Car is used and easily tracked on Carfax and clearly sat at another dealer for months unsold, may have been auctioned, and then wholesaled to here. It's not a HIGH value unit when mileage is low as it's only factor. Our offer was fair, and ok as not accepted by dealer. Hope they get the $$ versus long hold period. Overall a good experience but did not result in car purchase here.

Deceptive & Fraudulent operating practices. False advertising. DON'T buy anything from Autohaus of…read moreNaples. You will regret it. You will be out $1,000's of dollars. The owner David Rinker & General manager Tim Peck are SCAMMERS & FRAUDS. They refuse to stand by their vehicles.They refuse to abide by their promises prior to purchase. They advertise & promise: "Quality Luxury Cars-- High Quality Inventory-- Meticulously Maintained vehicles that are inspected thoroughly by their Master Technicians to ensure quality prior to placing them for sale." I purchased a vehicle from them 6 months ago. Within the first 2 weeks of ownership, 4 major issues were found on the car. I'm still trying to compell them to take financial responsibility for THEIR product. 3 leaks were discovered & hidden wrecked major damage to the front bumper cover was discovered. I had the hidden wrecked damages repaired for $2,600. The general mgr has refused to reimburse me for the repairs. I recently found out that the 3 leaks are much worse than I thought. On January 7, 2026, I hired a mechanic that specializes in German vehicles to begin work on one of the leaking areas, the oil filter housing & oil cooler gaskets, these repairs are a major undertaking. When he began removing parts, the amount of oil leakage that was found was extensive. Oil leaked everywhere. It's obvious that those gaskets have been leaking for a long time. He also removed the large plastic engine guard that bolts to the underneath of the engine bay. It was saturated wilth huge areas of oil and oil sludge. He then noticed that the engine oil pan drain hole looked as though the drain plug was screwed in with bubble gum. He removed all the gunk and drain plug to discover that the threads of the oil pan drain hole are stripped. The threads can't be repaired. I need a new oil pan. Everything is documented with photos of evidence. I'm in the process to begin suing Autohaus of Naples for $8,000 thru Florida courts. On January 24, 2026, I received a message from a woman that read my many online reviews of Autohaus of Naples. She shared with me that she recently purchased a Mercedes from Autohaus of Naples. While she was driving on the highway, the entire metal roof flew off. She sent me a photo. It's shocking. She mentioned that the general manager, Tim Peck, has refused to compensate her for the major damage & safety issue. Her vehicle is currently not drivable. She shared screen shots of her communications between she and her salesperson and Tim Peck. Tim was as completely unprofessional just as he was with me & refuses to take responsibility for his products just as with me. Some of the online review platforms allow posting photos but some do not. If you have anything to ask me or share with me about Autohaus of Naples, find my Facebook review on their page. You can then message me thru Facebook. STAY AWAY FROM AUTOHAUS OF NAPLES! They are NOT a quality preowned vehicle dealership. Of importance, I have only been able to drive the vehicle about 200 miles during the 6 months of ownership. The vehicle still has less than 60,000 miles & is a 2011. As a result of my complaint against Autohaus of Naples to the Florida BBB on 9/18/2025, Autohaus of Naples now has a lower rating. It has dropped to B- because they ignored the 3 attempts by the BBB to resolve my complaint. Autohaus of Naples is no longer accredited.

Stearns Motors of Naples

See more unrecommended reviews

(9 reviews)

Zak at Stearns Motors, was extremely helpful providing information and assisting me with a…read morepre-purchase inspection on a car I was interested in. I live hours away from the car dealer, and Zak really went the extra mile to accommodate me. Really impressed by this dealership to be upfront and honest throughout my car search process. Highly recommend this car dealer.

We purchased a van from Stearn's Motors recently. We live on the other coast in Florida but…read morehappily made the drive to buy from them because they are honest, professional, friendly, no hassle, you get what they advertise with no hidden fees or bait and switch. They are a refreshing used car lot to deal with because they do honest business. Thank you, Stearn's Motors! We will be sure to purchase from you again in the future.

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47 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Arita A.

0

6

3

1 year ago

Our recent car buying experience at Tamiami Ford was truly exceptional, thanks in large part to our dedicated salesperson, Jim Hagerman. From the moment we walked into the dealership, Jim was attentive and genuinely interested in helping our family find the best vehicle to meet our needs. His knowledge and expertise made the process smooth and stress-free. However, what truly set this experience apart was Jim's extraordinary commitment to customer service. When our son encountered a flat tire at school the day following our purchase, Jim didn't hesitate to drive an hour from the dealership to assist him personally. Living in Orlando, we deeply appreciate the effort and care Jim demonstrated in helping our son and ensuring his safety. Having faced some less-than-ideal experiences recently at other dealerships, working with Jim was a breath of fresh air. His professionalism and willingness to go above and beyond made buying a car for our son a pleasant and memorable event. We are grateful to Jim, Tonya, and the team at Tamiami Ford for their outstanding service and highly recommend them to anyone in search of a new vehicle. Thank you, Jim, for making this milestone in our son's life an unforgettable experience! read more

Nicholas W.

0

3

0

11 years ago

I purchased a 2013 Lincoln MKX yesterday from Tamiami Ford. I'm 67 years old, so this wasn't my "first rodeo," if you know what I mean. This was the most pain free car purchase I have had. Salesman Ed Vymola took great care of me! He even helped my get my insurance coverage switched to the new vehicle and he personally washed the windows before I left!!! The deal was fair and no BS and beating around the bush. In 2.5 hours I arrived, looked at the vehicle, took it for a nice long drive, made the deal, got the paperwork done, switched the insurance and headed on down the road. Took it on a 150 mile road trip this morning and it was a joy. I highly recommend Tamiami Ford and Ed Vymola. read more

Donald R.

0

2

0

7 years ago

FRAUDULENT MISLEADING MAILERS!!! Unethical advertising practices that should be illegal are being used year after year by Tamiami Ford. They send out a mailer that looks like you have won $5,000.00. You are asked to call a number to confirm you are a winner and make an appointment to pick up your check. When you get to the designated location, they show you how you "misinterpreted" the game mailer. They give you a gift card for companies you will never buy anything from. After you realize how stupid you are for falling for the scam, they have the nerve to ask you if you want to buy a car from them. UNBELIEVABLE!!!!!!!! I would never buy anything from TAMIAMI FORD. read more

Carol P.

0

2

0

12 years ago

I love this place. I've been in naples for 30 years... These guys are good honest folks. They tell me something they spotted for a consideration in the future. No drama. No scare tactic. Just this is what's up info. I like that. They give me a cost and always say no hurry....it's just something we noticed. I never feel I was taken advantage of or pushed into a service. I stopped by the body shop one day and asked the guy how to use the paint for nicks... He got out a feather and did my truck lip and after doing the whole job I asked him how much and he said...no charge ..we just want you to be happy with our service. what? You need to go read more

Sheila Z.

84

3

1

9 years ago

I love Tamiami Ford, I know they care about the customers, why? I have worked there for over 39 year. We strive to get the person into the best vehicle for them at the right price. I get my car serviced there and the price is fair and the tech are certified. When you know the employees and office staff dedication, their hearts is to have satisfied clients. We may not always get it perfect but the heart of the Dealership is to get it right the first time! Customer satisfaction is at 93%, serving SW FL for 44 yrs.......same family and many of the employees for 30 plus years. Sheila Z read more

Tania And Robert Q.

0

1

0

1 year ago

I had a fantastic experience working with Javier Izquierdo! From the moment I walked in, he was welcoming, knowledgeable, and truly listened to what I was looking for. He made the entire car-buying process smooth and stress-free--no pressure, just honest answers and helpful guidance. I appreciated his patience and transparency throughout, and I couldn't be happier with my new BRONCO. If you're looking for someone who genuinely cares about your needs and goes the extra mile, Javier is the one to see. Highly recommend! - Tania & Robert. read more

Jeff A.

380

6

0

10 years ago

The BEST dealership in SW Florida hands down! weather you are looking to service or replace your car or truck get to Tamiami Ford. Quick Lane for tires CAN'T BE BEAT! ask for Nick, New car sales see Chuck and he'll beat ANY deal in Florida, pre owned see George for the best deals on over 100 all makes and models. The owners are ALWAYS available to say hello but Belinda the general manager is on top of the market and will not miss a deal. If you are looking for a car or truck go to Tamiami first to save time and money. read more

Janice S.

0

1

0

10 years ago

This is the second car I've purchased from Tamiami Ford. The first one was new and this last one is used, both times I had very nice salesmen. Dennis Napel is the one that assisted me in the purchase of my used car and he was very good! I was in and out in less than 21/2 hours! I knew what I wanted when I went there so I know that helped. But these guys know their job and get it done! Very Pleased! Read more at http://www.cars.com/dealers/147002/tamiami-ford-inc/reviews/#Qtys0rJ8WYF72xJY.99 read more

Stafford C.

0

1

0

3 years ago

I bought the Ford maintenance package and took my Ford Edge in Tamiami Ford this Spring. They did the customary oil change, tire rotation, etc. which was fine. When I got back to my home I opened the hood and found several dozen pine cones on top of my engine. They had not removed them, checked for wire damage by the rodent that left them but worst of all did not mention it to me which was very unprofessional!!!!!! I am not complaining about my vehicle but the service was not up tp par. read more

Alexander F.

0

1

0

1 year ago

I've never encountered a dealership as difficult to deal with as this one. I'm genuinely disappointed with their approach. If you didn't purchase your vehicle directly from them, expect to be treated with indifference at best. Their service and maintenance departments seem to go out of their way to create obstacles, making customers feel unwelcome and undervalued. This is not the standard of professionalism or customer care I've experienced at other dealerships. read more

Eric G.

943

7

1

10 years ago

I purchased a new vehicle from Tamiami Ford this week and the process was as easy and low pressure as I have ever experienced at a dealership. I know quite a bit about cars and the salesman, Jimmy Mack, was very respectful and give me and my wife the proper space to make a decision. The decision wasn't easy, but the process was. Kudos to the well trained staff that allowed me to buy a car vs. being sold a car. I highly recommend Tamiami Ford and Jimmy Mack! read more

Joseph M.

0

1

0

3 years ago

Tamiami Ford of Naples went above & beyond when I was there this morning for service on my 2023 Bronco. Paul Marrone with the Customer Service Dept. was outstanding! He greeted me with a smile & was able to help me with my Bronco in an efficient & timely manner....He was knowledgeable, kind & his expertise was impeccable. There's not enough superlatives to describe Paul & is a complete asset to Ford. Thank you Paul & to Tamiami Ford of Naples! read more

Joanne B.

0

9

0

8 years ago

that was the worst car experience we ever made... there salespeople sitting outside and waiting for clients like any wild animals... smoking and board. We have been looking around and a guy asked us what we need, we said we are just looking because we just started to think about a new car, so we just wanna walk around and see what you got. the guy answers: if you wanna walk around go in a PARK we sell cars here... read more

Cheyenne T.

0

1

0

2 years ago

Bill and Doug are amazing! They made the process of trading my car and purchasing a new one, so easy. Bob makes you feel comfortable throughout the whole process. He answers every and any questions you may have and goes into full detail when explaining every aspect of the car you're looking at purchasing. I will be recommending Him and this dealership ship to fellow friends looking for a new car. read more

Nicole M.

0

1

0

11 years ago

Tamiami Ford was amazing! They fixed all the damage done to my car by, what I can only imagine were, poorly trained technicians at another South Florida Ford dealership. They did the massive rebuild of my 2013 Ford Escape's transmission in less than 2 weeks and I never saw a bill. The staff was courteous and reassuring. My Escape has never run better than it does right now! read more

Cristina M.

0

1

0

4 years ago

My husband and I purchased 2 cars today from Tamiami Ford. Dylan was are salesman. He was very knowledgeable, helpful, and made the whole car buying process easy and pleasant. We were really happy with our experience and love our purchases. We definitely recommend Dylan and Tamiami Ford if you are in the market for a new car or truck! read more

Mike T.

3

26

2

10 years ago

Almost got ripped off by the service write up agent. Took the car to an independent shop that said I was being ripped off for $3500 if I let Tamiami do their recommended work. NOTHING WAS WRONG! My neighbor had a similar experience. These are the crooks that maintain Collier County fleets. They're probably doing the same thing. read more

Franceaca G.

0

11

13

4 years ago

I want to thank Paul from the service department. He listen to our problems and went above and beyond to handle the matters. He was extremely patient and professional. Ford you should be extremely happy to have a person like Paul to be on your team. Paul I thank you again for your professionalism and kindness. You rock ! read more

Greg B.

109

24

1

1 year ago

I had a great experience buying a used car at Tamiami Ford. They had an amazing selection of premium used vehicles! The selection actually amazed me. The entire buying experience was amazing and I highly recommend my salesman David David. I would definitely buy here again. read more

George F.

3

5

0

6 years ago

Just purchased a used car at Tamiami Ford from a awesome sales person named Tanya Neumann. This is my 2nd transaction in the last 2 months. Tanya helped me with both and was extremely helpful, knowledgeable and what a SWEET PERSON !!! Please ask for her ! You won't be disappointed. read more

Tamiami Ford - car_dealers - Updated August 2026

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3.9

(143 reviews)

8/2/26 update: Raised experience rating from two stars to…read morefour stars. We received another follow up phone call message from destination assist, with an update they felt have solved issues. When called back representatives were able to renew subscription and reactive destination assist service. FYI based on past use, give destination assist app in car a five star rating. 7/28/26 we went to Germaun Lexus service department, at the dealership, to have them reactivate Lexus Destination Assist ; and second give a quote for new tires. Service department has no problem giving quote on tires, letting us know they were in stock, and wanting us to install today, hard sell and questions what would be reason for not install today. Back to original request: quote on tires and reactivate live agent destination assist I wanted a quote on tires only I wanted Lexus dealership to reactivate destination assist. Doing this type of stuff can be challenging for a novice. We went to Lexus since that is within there expertece. Service rep we asked to sit in car and install, exited when phone rep said app is down , could not connect or inter new credit card payment info, put in ticket and will call back when there side fixed. While in car driving home from dealership, destination assist rep Called Us back and accomplished nothing. Extream aggravation felt by us.( Such as when clicked on app to install,directions said swipe left, and just words, nothing happened. ) So why call us if can not update payment or reactivate subscription? Again this seems like a service dealership should be able to do.

After reaching back out to Germaine Lexus of Naples they repaired the bumper of my car. I am very…read moreappreciative of their quick response and would recommend them for any car repairs.

Naples INFINITI

(32 reviews)

I spoke with Chris about a car and we agreed on a price, then I submitted a credit app and they…read moregave me numbers and I agreed and we had a deal. I asked if I could pay the deposit over the phone so that the car won't get sold, 2 hours later they told me that the car was sold to another customer. I called and spoke with Laz and he told me that he's going to check and put me on hold and just kept me on hold and never got back. Then I called and spoke with Brandon in sales and he was being very argumentative and disrespectful. I asked multiple times to speak with their manager Mario but he's always "busy". Buyers beware!

I went to other dealerships (Germain) in the area and they were rude, tried to low ball me and…read morepushy. I decided after that experience to go to Naples Infiniti to look for a QX50. Right away I was greeted by Antoine, he was so professional, friendly, laid back and not pushy at all. I ended up purchasing from him and couldn't be happier. They gave me what I wanted for my trade in and some add ons with the sale of my new car. I felt like I was treated like a queen. They definitely go above and beyond and the customer service is amazing. Plus free car washes for as long as you own the vehicle. Hands down highly recommend. 10/10

Volkswagen of Naples

(67 reviews)

We purchased a new Jetta in Indianapolis and moved to Naples. Active cruise control was not working…read moreso I stopped by the dealership and asked them to check it out. I did not have an appointment but they worked me in right away. Turns out there was nothing wrong with the car, I just did not have the settings set right. I should have read the owners manual. Everyone was friendly, they had drinks and snacks available while waiting. They are building a new facility just a few blocks away that will open late 2026 I am very pleased with this VW dealership.

Let me update you again about the situation they couldn't 'replicate'. ITS SOMETHING THE VEHICLE…read moreHAD A NATION WIDE RECALL FOR. This dealership and its service manager are a joke.

Germain Toyota of Naples

3.1

(441 reviews)

I am giving this a great, however, I do not understand why Germain has created a layer of…read moreseparation between the customer and the service supervisor; now requiring us to be escorted to the service supervisor. Do we need an added layer of protection or bureaucracy? I like the feeling of personal contact by being greeted directly by the people I have come to know. Why the extra level? Ed

I had to get some work done on my 2018 RAV4. Originally I just went in for an oil change, but there…read morewas a problem found with the drivetrain. I've owned a lot of cars over the years and been to many dealerships in my lifetime, but in all honesty, this is the first time that I have had such splendid care and attention from any dealership. I want to thank Fred, Anthony and Brian for addressing my concerns and needs during this repair to my vehicle. Fred was my assigned CSR and he did an excellent job then Anthony and Brian also assisted. At a lot of places you're lucky to get one person to help you out... these three gentlemen made it their mission to make sure I was happy when I left. Absolutely splendid, thank you very much.

Audi Naples

(80 reviews)

Fantastic service department. These folks are very good at what they do. We buy cars from them too…read more Excellent experiences.

My observations. They put a 69 year old woman in danger. I…read moreshould have read the Yelp reviews before buying a certified 2020 Audi Q3 in 2024. But my fiance insisted and said the salesperson was really nice. My fiance's battery went dead on 7/30/25. I jumped it that evening and let the battery charge for a half hour. Dead the next morning and wouldn't jump, multiple tries. I drove to Auto Zone and got a new battery because the Audi dealer is 1.5 hours away, round-trip. Replaced the battery and drove immediately to Audi Naples. Audi told me to let them replace the battery AGAIN and TRY to get my money back from Auto Zone. I refused because I don't want another Audi battery with "Sudden Death Syndrome"! They charged my fiance $291 to reprogram the Audi for a new non-Audi battery. Verified by the Shop Foreman. BS! This reprogramming fee after battery change is NOT required by many manufacturers, but VW Audi wants your money! My fiance then drove to North Georgia for a family emergency, where she noticed that the Audi Q3 wasn't displaying tire pressure, battery charge, service displays, etc. The reprogramming didn't even work! Now she's 10 hours away and afraid to drive back alone. I'll fly up there and help her drive back. $266 for a battery that works, $291 for Audi to "reprogram" that didn't work. Flight $?. Huge waste of time and money! I'll never buy an Audi or VW product again! Horrible, arrogant, disgusting!

DeVoe Buick GMC

3.1

(26 reviews)

The service staff are consistently polite, professional, and accommodating when scheduling…read moreappointments, and they are a clear asset to Devoe. My concern is with pricing, which appears to be three to four times higher than comparable locations for similar services. While I understand that dealership service typically carries a premium, the level of pricing at Devoe Buick is difficult to justify relative to market alternatives.

Thank you to the great service with Teddy. He was absolutely wonderful to work with and I can't be…read moremore pleased! The entire team is easy to work with and really cares about their customers! Jim in finances was helpful and answered all my questions and was so patient with me! John in the service department went above and beyond to help with a tire situation!! This is a dealership that truly cares more about their customers than just making a sale. I will recommend Devoe to anyone and everyone I know!! Thank you DeVoe!!

Germain BMW of Naples

3.4

(134 reviews)

Klevis Toska 5 Star review…read moreKlevis did an excellent job in assisting my leasing of 330i. He was able to answer all my questions. He is an excellent employee. Mort May

Tona Zarrelli always provides the best service and care of my car. She always pays attention to…read moredetails and the extra touch with vehicle check on video is awesome!

Stearns Motors of Naples