Great customer service and they are in top of all details!!! Amazing place!!…read more Great place for any type of event and the also help you with all the organization, ideas and food!!

From the owner: Tenemos para ti los paquetes más completos para que celebres tu evento al máximo!…read moreContáctanos para más información 214 477 5132 y visita nuestra página. @ VM Ballroom

I don't typically write reviews, because I understand that when planning a Quinceañera, there can…read morebe minor issues along the way. However, my experience working with Sandra and her staff was extremely concerning due to a consistent lack of professionalism and customer service. In hindsight, after reading other reviews from patrons, I should have realized there might be issues. My first red flag was the tasting. It was rescheduled, and when we finally met at 6:00 p.m., the food was not ready. That should have been an indication of what was to come. On the day of the Quinceañera, I was informed early on that Sandra was already in a bad mood -- and the event hadn't even started. When I arrived at the ballroom, the main entrance doors were covered with wooden boards instead of glass. It looked unfinished and unappealing, which was embarrassing for such an important event. Inside, while the setup was mostly complete, the food service area appeared unclean. The event was scheduled to begin at 5:00 p.m., but when I asked about the food timing, Sandra insisted we had agreed on 6:00 p.m. Even then, only half of the food arrived at 6:39 p.m., and it was quickly depleted since guests had already been waiting. I tried to be understanding, assuming perhaps there was a miscommunication. However, the remainder of the food did not arrive until 7:25 p.m., which is simply unacceptable for a formal event. Additionally, several guests informed me that when they asked for a different dish (we had two entrée options), they were told they could not have the second option until the pasta was finished. When I questioned this, Sandra responded with a loud and rude tone. She then stated that I needed to provide the remaining balance immediately or she would stop serving food. That level of conduct is completely inappropriate in any customer service setting. As someone who works in hospitality, I understand the importance of professionalism, communication, and service standards -- especially during milestone celebrations. Unfortunately, this experience reflected a significant lack of all three. Based on my experience, I would not recommend Sandra or her staff for such an important event.

The owner is very unprofessional and rude..she doesn't follow policy's..My return time was 10am…read moreuntil 2pm she text me before at 1:30pm and said she was leaving.We had already discussed 2pm and I also advised her i was on my ways and would be there before 2pm She waited as she should have until i arrived which was at 1:45pm.She had an attitude from day 1 ,the arrangement wasnt the colors i wanted and we discussed that via text 2 days before.Once I arrived she still didnt change the colors so I had to wait an additional 20mins for her to fix it she gave me 2 different blues which isn't what i wanted.She agrees to things via text but then change her mind and doesnt notify the customer. She doesnt comphend well at all. She only accept cash but never has change even when giving me my deposit back.This is the worst customer service ever experienced.I will never rent or refer anyone to this company. If you want a stress free event I would recommend booking elsewhere!

It is the place to go for all mum things. I was overwhelmed with the amount of supplies, but went…read morewith a friend for my first trip and the variety is top notch.

I came out here a long time ago for some wedding stuff and possibly quinceañera ideas. Recently I…read morecame for accessories for my mum making. I thought it would be less packed going during the week but it was still very busy. I wanted to come right at 11 when they opened but arrived after 12:45. Some stuff I felt was a good price while other items were too expensive. I actually found some of the same items at Hobby Lobby near me for cheaper and some things with more quantity in a pack. It's a lesson learned because I did mention this early to my daughter but she couldn't decide and ended up wanting a mum. I would still come if I can't locate specifics. I definitely recommend if you are coming for mums whether pre made or starting from scratch to do things early on and price items/mums at different places first for the best deals. I drove from Wylie so that's why the price for the amount of stuff I bought seemed over priced. Also at check out, be prepared for a long line. It did move fairly decent so keep this in mind if you think it's an in and out type of thing but maybe it was just the time I went. When I was at the register the female working was being assisted by an older gentleman. Not sure if she was not having a good day but I literally witnessed him telling her that he didn't know if she just didn't want to work. He also noticed she was messing with a stapler and he told her something about that with an attitude and continued helping check me out. Although she did seem like she didn't want to be there. So he was calling out prices to her of my items and honestly I don't know if that combination was accurate. It doesn't help customers that the receipt doesn't show items listed w/the description, it only shows prices. I'm ok with no returns policy but not ok if the prices didn't match up with the items I had with me because of how the two were handling things.

I love her flowers. She takes lots of photos of them on her Instagram and they are stunning.read more

From the owner: Our mission is to provide you with a highly detailed and personalized event planning service that's…read morefun,creative, and sure to exceed your highest expectations! Whether your vision is luxurious, modern, sophisticated or classic, we are dedicated to helping you create an experience so fun and personalized that you and your guests will be left wishing the day would never end. We can't wait to begin planning the perfect event while highlighting your unique vision, style and budget.

Overall I had a good experience. The location is a little sketchy and the indoors can be a little…read moreless cluttered. But what I do want to say is THIS PLACE DESERVES MORE STARS THAN IT HAS! As soon as you walk in you are greeted by a lovely sweet young lady and a bunch of prizes. You pay, sign the waivers and walk on it. We went on Father's Day so it was completely empty but that made it soooo much more fun! My 4 year old son had a blast going on the slide over and over again! My husband and I even got to jump around! This establishment is definitely family owned. Each child is $10 and adults free. My infant did not pay since she doesn't even crawl. $10 for a great time and a couple of hours just around the corner of our home, SURE! Will definitely be back again! Let's support this small business!

This place is not at all what was described. For the amount of money we paid to rent the place out…read moreon a Sunday, I was very disappointed. If you are even considering this as an option, I would look elsewhere. 1) The place is extremely dirty on the outside and the inside. There was cake all over the ground outside that you could tell had been there for a very long time. Inside is even worse. The bounce houses were very dirty and you could tell had not been cleaned in a very long time. Inside the INFANT bounce house, there were little small balloons that could have easily been picked up and swallowed. Please see photos as a reference. 2) Through half of the "Play area" is exposed concrete where multiple kids fell and hurt themselves due the hard cutoffs between foam pad and concrete. Please see photos as a reference. 3) There was no air conditioning in this place at all. There were several roll in space air conditioners that were not doing the job even remotely. In the beginning of August it is simply not enough. 4) The bounce houses started falling down 3 separate times while children were inside of them. More than a few bounce houses are all plugged into the same surge protector and popped the breaker all 3 times. No where near safe in this environment. Additionally, a few of these bounce houses had GIANT holes in them with some being covered in tape and some not. 5) Exactly 1 of the games "worked" and I use that term lightly as the wheel on the machine was completely broken. 6) This place had no where near adequate lighting. Over half of the lights were completely out and other half were barely working as is. Please see photos as a reference. 7) There was a popcorn machine with popcorn in it and all the kids were asking to have some so once we actually looked at the popcorn inside, it was very clear it had been there for weeks and possibly months. Save your time. Spend your money elsewhere.

I used Pop Up Party for my birthday at Spatch Kitchen and it was amazing! Collette provided…read moreexceptional service. The decor was perfect. I will definitely keep PUP in my contacts for future celebrations.

From the owner: For that added touch allow us to enhance your experience even further by decorating your table,…read morebooth or section! Great for birthdays, holidays, VIP sections, anniversaries or just because! Currently setting up at Spatch Kitchen & Cocktails, Fiatto, Michael’s of Las Colinas, Sapa House Dallas, Twisted Bar & Grill and Fusion Vibes Lounge! Contact us to book your #puppopupparty!

We had the best time! Sophia is amazing! Very helpful, flexible and makes sure everything is set up…read moreand ready to go! I they recommend!

This venue was able to help me work with my budget to have a wonderful event. They just remodeled…read moreand it is so cute! Easily goes with different themes. Reasonably priced!!

We had to find a space in a hurry for a celebration of life for my uncle. We were so lucky to land…read moreon the J&S Space. Smith and Juliet were very helpful with making our speedy arrangements, and Smith arrived well in advance of the event to help with set-up (and provided a few things we had forgotten). The space is clean and bright - except we closed the shades for a slide show - and the kitchen was quite adequate for the caterers we had hired. Smith and Juliet couldn't have been nicer and clearly are committed to being as responsive and efficient as possible.

From the owner: J&S event space is an exquisite venue whose vision is to provide clients with the best experience…read moreand unforgettable memories at their special event Our Venue is 2200sqft of white Canvas and can accommodate up to 100 guests Our packages includes chairs, tables, free Wi-Fi, refrigerator, Bluetooth speaker and Bluetooth microphone

Amazing service top class I cannot tell you how much this service has helped me out. It was a last…read moreminute but Terry with no hesitation provided me and exceeded with high expectations. I really recommend his rentals plus he decorated my sons birthday party for a low price! I will sure be ordering from him again

From the owner: Partylux has everything you want for your special occasion! Low prices, to have a luxurious night!…read moreOur photobooth prices will include the inflatable tent, props and much more!