I had been shopping around for a North Face jacket on line and finally decided to go to this shop…read moreto try one on. The staff was very helpful and communicative. And the election of North Face gear is the best on town!

To- 'The Prairie Summit Shop' of Winnipeg…read more I sit here this evening, feeling very frustrated at the customer service I received today. In an industry where the customer is always right, you failed me. For a company who "...is entrusted by the North Face to represent the North Face products in the best possible manner" you have failed yourself and the North Face company. While purchasing a North Face jacket for my daughter (three years in a row), I believed I was buying her "only the best technical product in the industry". I believed I was spending the extra money for a jacket which would serve her well and keep her warm on our cold, wintery days. Boy, was I wrong! While speaking to the store manager today, I was truly taken back by his unwillingness to please a loyal customer. For a situation which he could of easily dealt with himself, he chose to send me away and told me to call head office myself! He even provided me with the phone number! (Apparently too busy to handle the problem himself!) Here is the story. This past weekend my daughter wore her North Face winter jacket for the first time. She was so excited to finally be able to play outside after our first snowfall! A few hours later, when it was time to come in, she was complaining about her chin and how her chin was hurting. I got her to look up and on closer inspection I was horrified to see a bunch of scratches from something in the collar of the jacket. One of the scratches actually drew blood. This was no joking matter. I wasn't able to get ahold of 'The Prairie Summit Shop' until Tuesday morning when the store opened. I explained my case to the store manager, Shawn. I could already tell he was skeptical, however I took pictures of her chin to prove my point. Shawn informed me I would have to bring the jacket in to the store so he could "examine" it. The jacket was clearly defective, as no piece of clothing should hurt anyone let alone a four year old child! So off I went, to take the jacket in to be "examined". While at 'The Prairie Summit Shop' on Grant Avenue, Shawn was not able to find exactly which part of the jacket scratched my daughter's chin. He told me, in this case, I had to deal directly with North Face, blatantly telling me I was full of poo. Now I am really annoyed as my daughter has no winter jacket at all! Maybe I should call up Shawn and let him explain to my daughter why she can't go outside and play in the snow for another 7-10 days while her replacement jacket from The North Face head office is being mailed to her. Maybe then, Shawn would apologize for his laziness and unwillingness to deal with the issue at bay. Thanks Prairie Summit of Winnipeg for making the job of being a mom that much harder. For a company who "is entrusted by the North Face to represent the North Face products in the best possible manner" you should be ashamed of yourself! Frustrated loyal parent of two- Kelsey P.S. - Next time I am told to shop local, I am going to bring up this story and how my local shop screwed me over! I am then going to go on to explain how the online sector of the North Face company came through and stood behind their defective product. If I choose to buy a North Face product again it MOST CERTAINLY won't be from 'The Prairie Summit Shop.'

If there was a lower rating, Inwould select that…read more Order a 40v Strikemaster ice auger with a free spare battery per their Boxing Day sale and got an email today stating my order has been cancelled because of stock. No where in the flyer does it state limited quantities or while supplies last but they won't honour the deal. Wasted 2 hrs calling the store directly but no one can give a straight answer. Do yourself a favour if you are shopping in Winnipeg and go to the Fishin Hole instead. Wayne Haner

I love this place!…read more I find staff is friendly and knowledgeable in their departments and they will make sure that you are fully helped before assisting someone else. I frequent the gun/hunting and fishing sections when I go and it's always been an excellent experience. Hours there have changed for the better or back to the original hours (depending how you want to view it) so they open at 9am again. Always a good thing to visit the bargain cave when your here, there are some good gems in there from time to time.

Extremely rude store manager! They were unhelpful, dismissive, and showed no respect for customers…read more Will not be returning!

I love this place and I have been a fan of archery for over 18 years. This range was where it all…read morestarted and I still practice here as often as I can . If you need a new bow or a tune up the staff and patriots are always friendly and willing to help with new tips on how to be the better archer. The pro shop is the best I have ever had a chance to browse through. The shooting range is set up so much better than that other dive in the east side of Winnipeg . When the kids come for the birthdays in the special party area they always sound like they are having an exceptional time.

From the owner: If you're looking for a new fun and exciting physical activity to try, come to Heights Archery…read moreRange. Located in Winnipeg, we are Canada's premiere hunting and archery proshop. We have all the tools and supplies you need to enjoy your archery experience, regardless of you skill level. Our staff of hunters has a combined 40 years of experience, and will take the time to answer all questions in a friendly and professional manner. On our archery range we provide training and lessons for all skill levels, and we even host birthday parties, all with our firm commitment to safety. Call today and stop by our location to have all your archery needs fulfilled.

I'm bicycling on across Canada and occasionally things go wrong with the bicycle that I can't fix…read morein the road I went into the store to have my rear wheel looked. I have been experiencing a bump when I was riding my sturdy steed. Sebastian in the shop showed me a crack in my tires sidewall. I got this replaced and all is well. This is a great shop with great service

Last year I had Olympia put Salomon Prolink Classic Access bindings on my skis. A few days ago,…read moreone of the bindings broke (I'd stay away from these bindings), causing a ski to fall off and a walk back to the car. I took it into Olympia. They said it was defective and couldn't be repaired. They also said that since I didn't have the receipt, and they had lost records of past sales, they could offer me only new bindings at full price (with free labour). I'd been going to Olympia since the late 90's, but never again. (I gather they have new owners. It doesn't seem the Olympia of Lindsay and Scot.)

These guys know what they're doing. Jeff was awesome, took the time to make a non-standard repair…read more Outstanding professionalism.

Tips: - The clearance deals on shoes are on the back wall…read more - The largest women's shoe size for most shoes in this store is a 10. I own two Adidas items in my wardrobe: - A purple t-shirt - A front-zip Minnesota Wild Adidas hoodie Both items are so comfortable to wear. They also have a nice softness when you wear them. I got both on sale at Kohl's and The Hockey Lodge, respectively. I thought that I'd check out this store at Collection Outlet Winnipeg and see if I could expand my Adidas wardrobe. I liked the women's sneakers. Out of the entire batch, I only found two pairs that were size 11. It's slim pickings if you have large feet for a woman. If you are size 10 and under, you'll have better success. I didn't want to get a men's pair. The colours weren't cheerful to me. The track outfits looked nice. They were discounted, but not heavily. I played with a basketball. This store had nice basketball designs besides your typical brownish colour. The one that I was bouncing around was inflated nicely. This place also a decent selection caps. I didn't see a huge discount happening in this section, either. It was great browsing. I just wish that there were more women's size 11 shoes available. Maybe I'll have better luck next time I'm back at this store. (252)