Drove 40 miles round trip to get a security bit for my drill, they gave me torx which won't work…read more Drove 40 miles round trip back to get the right one, and was told they can't get them... Oh and also, they're not going to be taking the wrong bits back because...covid Avoid these knuckleheads.

Called to ask if they had an item and the woman who answered the phone said "I don't know you'll…read morehave to come in and look". Good grief.

They always have everything odd I'm looking for and the BEST carpet cleaner in town! The Thompson…read morefamily is always there to help with any job you may have!

Always a helpful person waiting to assist you. They are very knowledgeable about all the items…read morethey sell. The convenience is a huge plus.

Took back a tree purchased from Theisen's that was brutally killed by an angry deer over the…read morewinter. They refunded my purchase price under their 1 year tree guarantee. Needless to say, I bought another one from them. Thank you!

Staff is super friendly and helpful. They always take time to walk you to where you need to be.read more

Bummer. I always see memes about Midwesterners and their love for Menards. I wish I felt the itch…read moreto dance whenever I hear the Menards jingle but their customer service leaves much to be desired. If you aren't familiar with this MEGASTORE, imagine that Walmart and Home Depot/Lowes had a baby together- the result would be Menards. This store sells everything from light fixtures to auto repair parts, food to kids toys, outdoor gardening supplies and indoor furniture. Frankly, I wonder what they don't supply at Menards. The variety of products is supreme! Sadly, the customer service is amiss. On more than one occasion, I've asked an employee for guidance to a specific product. Employees will happily tell you the assumed aisle but I haven't ever had an employee walk me to the item of inquiry. I'm not a lazy customer but their aisles are massive and checked full of products. Finding tape or a pulley feels akin to looking for a needle in a haystack at Menards. If the staff were more customer service oriented, I might meander through Menards more often. Unfortunately, I don't usually have 30-45 minutes to walk around a store looking for one item. For these two reasons, I'll only go to Menards when I cannot get what I need elsewhere.

Management here is very knowledgeable, and security is extremely tight. Always a pleasure.read more

These hardware folks are definitely helpful!! This place feels local, even though it's not. 10/10.read more

Had exactly what I needed to finish my project. Employees were great. I would highly recommendread more

Hometown service when you shop here! This is not your big box home improvement store. This is your…read moreneighborhood home improvement store with excellent service. They have a little bit of everything to help you with your project. Plumbing supplies, light bulbs, Benjamin Moore paint dept, shovels, rakes, pesticides, electrical repair items etc etc. Will you find a whole aisle of flooring options or shower stalls to buy- no. But how often do people need these things. Save yourself the time next time you need just a few things and come here. Close parking and service from people who know what they are talking about. And they offer to help you- no hunting them down while they try to avoid you. Will prices be a bit more-yes. But remember you are supporting a locally owned business. I have shopped here over the years for paint, plumbing repair parts, yard waste bags, rakes And much more.

Excellent, knowledgeable, friendly service. They go out of their way to help. My wife and I go…read morethere first for anything in the way of hardware.

Several times a customer, painting, plumbing and more. Ace people were always ready to help, and…read morethey did.