I would not recommend this salon to anyone that I know. I chose to go to this salon based on the location and the other reviews I read. When I got there about mid afternoon there was only 1 customer there and 2 hair stylists and 1 receptionist. It didn't look like the receptionist actually cut hair. The lady that cut my hair was Maryann. She was amazing, but the services I received there were not so great. They asked me what I needed, and I said a hair cut. They said they would only have time to cut my hair, not blow dry it. I said that is fine if someone else drys my hair after you cut it. They said no, we have 3 people on vacation right now and there will be no one available to dry your hair because Maryann had an appointment with someone else. I rarely like how people style my hair, so I said ok even though they couldnt dry my hair. I should have said no and left at this time, but I didn't. I showed her a picture of what cut I wanted and she referenced it many times during my cut. The receptionist got a call and needed help so she borrowed Maryann from cutting my hair for a few minutes. So now, they have turned down my money by not drying my hair and they knew that they would be short on time, and the receptionist took Maryann away to help her do her job. When I went to pay, they charged me 4 dollars more than their website stated. They did not try to sell my any products or offer me a discount for the poor service provided. Maryann even said that when one girl comes back from vacation she was going on vacation. They all stated that this was their slow time of the year and they all take vacations - don't people usually get their hair cut in the summer and let it grow out in the winter? After going home and drying my own hair - my cut doesnt look anything like the picture that I gave. This place seems like those restaurants that are run down and go on tv shows to be revamped and turned into a successful restaurant - they need to be shaken down and revamped to be a successful hair salon - news flash - you should never turn down business from your customers! I wanted to spend money with your company and you basically told me to go somewhere else or get a cut with you with no dry :( read more