The European Wax Center offers a friendly and professional atmosphere. Teresa's lovely smile and…read morewelcoming attitude is refreshing. I listen to how she answers the phone, solves clients concerns helps with appointments. Noelle, who makes me feel comfortable as I go through the waxing process, for the first time. It has been such a great ad to my self care treatments I purchased the 12 month package Thank you Teresa and Noelle for making me smile.

Frequently waxers go over on appointments causing scheduled clients to wait upwards of 15 minutes…read moreand being reschedule. 5 mins is fair, given their grace period for clients is 5 minutes before the appointment is canceled. However, some clients time seems to not be as valuable as others. It's disappointing.

I'm surprised I haven't written a review yet as I've been coming here off and on for a few years-…read moreEverytime I finally found a waxer I really liked, they unfortunately would leave after a few visits. The salon itself I have always liked- they have an easy booking system, easy self check in, it's clean, use quality wax products, and arent pushy about selling products. They also have decent pricing if you utilize the membership or wax packs. My 5 stars mostly goes to Klarissa though as she is absolutely the best Brazilian waxer I've had in my life. I was strictly a hard wax only girl for the longest time and she convinced me to try sugaring again. Life changing! My skin and hair has responded so well over time. She's the only one I'll ever trust with sugaring and she's the absolute best. If you're trying sugaring definitely book with her!

I had such a great experience with Christina! She did my eyebrow and lip wax, and everything came…read moreout perfect--clean, precise, and exactly how I wanted it. What really stood out, though, was how pleasant she was throughout the entire appointment. She made me feel completely comfortable, and the whole experience felt easy and relaxed. You can tell she genuinely cares about her work and her clients. I'll definitely be going back to her!

Andrea is the best! Been going to her for 1.5 years. Her scheduling system is easy to see…read moreavailability and book. I like the text reminders. She always has her room decorated and makes easy conversation. Sometimes I have to bring my toddler along and she's so understanding. For me, the hard wax gets ALL the hairs! And she's TikTok famous! Haha

Andrea was great!! I decided to try a new waxing place after getting my brows done for so long at…read moremy usual place and I'm so glad I did. My brows look amazing and I will definitely be back!

Clean, quick and professional. Personable aesthetician. Love…read morethe results. Affordable first session. Great deal for membership

I have been going to Melissa for about 2 years now??! Love her personality, love her sugaring…read more Super quick and easy. Best sugaring in Lake forest!!

A facial with Trang is a wonderful, relaxing experience. She customizes the products according to…read moreyour skin's needs, gives the best massage and is so knowledgeable and kind. My skin feels amazing, thank you Trang!

Trang is absolutely beautiful, inside and out! And she has helped me to look and feel beautiful…read moretoo! Love her!

Horrible customer service from the lady at station (chair 1)…read more I checked in and she was working on someone and as soon as she was done with her, she said I'm leaving and I let her know I had been waiting for while and she was the only person available. She ignored me and proceeded to walk out the shop. Extremely unprofessional! I will not be back to this location I honestly feel discriminated on every time I walk, the prices are reasonable, but definitely not worth the wait.

Im a dude, all I wanted was for my brows to be a little bit more clean up. My brows are pretty…read morethick and the lady (second chair from the left) made my brows way to thin. Not only did she make it too thin, she made one of my eyebrows shorter than the other by removing hair from my brow bone. Now everytime I raise my brows up, there's a weird indent in my brows. Not only did she make one brow shorter, her methods left alot of bleeding and scabs. She also missed the entire middle section where my brows almost connects. I wanted to like this place because it was down the street from me but now I have to go back to brow mantra in irvine. A bit of a drive but they always get me done right

Horrible staff , they all put their diplomas on the wall to show their professional but they are…read morenot , they ask for your money upfront , I asked for a 30 minute massage & the lady asked for tip before I even got in . Anyways I paid just to get my 30 minutes of relaxation after a long day I had , they were all sick & coughing , they even had beds where they slept there , as well when the lady came into the room that was 90+ degrees hot , I told her whoever is coughing I do not want to be touched by due to me having a newborn baby at home. Then she kept Mimicking me and asking me if old enough to get a massage?? Why not ask that when you were asking for my money .... She didn't respect that so I got up and left . I think this place is for other purposes than just a therapeutic massage: Do not go there be wise .

First time in this location and This pretty mid 30s lady named Vicky did an outstanding job. After…read moretaking off my clothes then layed face down, She did ask me if I want deep tissue foot massage on my back, Full body hand massage and head massage and said yes. I paid $60 cash upfront for an hour and gave her another $20 tips. Nice relaxing quite place with soft music and clean sheets. We had a little chat and asked some questions. I got a warm hug from her at the end. This place will give you the best real massages. Will definitely go back for more....

I went there for my brows and was really impressed. The place is clean and simple, nothing fancy…read morebut well kept. The specialists knew what she was doing, efficient, experienced and quick. She wasn't super chatty, but I preferred it because she got right to work. The results turned out amazing, im really happy anout the results. Definitely recommend if you want great results without any fuss.

I went to get my eyebrows threaded and the result turned out so well! The staff was so friendly and…read moreefficient. I was a walk-in customer and it took a total of 10 minutes to check me in and finish my service. I am definitely coming back to this salon to get my eyebrows threaded in the future.

Best massage place and sauna in the area. My…read morerecommendation: try Lisa and Amber .... Very nice ladies. Very nice atmosphere very quiet and relaxing place. Shower massage room, sauna room .... Very clean . Definitely, I'll go again and again and again

I just left. And I usually don't do this. But here we go…read more I paid 50 dollars for a 30 min massage.... 12:34 i last checked my Apple Watch before I threw it on the couch. Approximately one to two minutes later, she walked in.. when she finished. I checked my watch and it was 1254 which means I still had another 10 minutes of massage which I thought all right whatever I gotta get back to my workday anyways..... I tipped her five dollars when I was charged when I first walked in. I had cash in my wallet that I was going to give her after the massage.. Considering that it was cut 10 minutes short, I walked to the front and she asked me if I would like to tip and I said I tipped you five dollars on the receipt and she said oh that's it it? Yeah, that's it. You charged me for a 30 minute massage and massage me for 20 minutes and you want a tip? You made 55 dollars in 20 min....Jesus Christ Don't go here. Absolutely disgusting. You think we're dumb? No this place is ripping you off

Vero is extremely talented and is always up to date with the facials she does!!…read moreShe is very friendly and extremely kind and makes me feel very comfortable!! I've known here for years and keep coming back and I'm always happy when I leave. Her space is cozy, clean and nicely put together!!

Vero truly worked miracles on my teenage daughter's skin. After only two sessions, we could already…read moresee visible results, and it made such a positive impact on her confidence. Vero is incredibly professional, knowledgeable, and caring throughout the entire process. We will definitely continue treatment with her, and I highly recommend her services to anyone looking for real, effective results. Thank you, Vero!