I really appreciate that this location doesn't push sales of their products to clients so…read moreaggressively compared to other EWC locations. Nothing leaves a worse taste than feeling pressured to buy something I simply don't want and dealing with stank eye from an esthetician or front desk staff when you repeated have to say no. I also do want to highlight that my esthetician Gillian is awesome. She is a very skilled waxer and knows how to wax properly. I've had estheticians from various EWCs in the past that needed more training or needed to develop more confidence and skill with time, but Gillian is genuinely amazing.

Poor customer service. First time customer in this location and it really disappoints me. Better to…read morecheck another waxing center.

Mykal was very nice! Explained well and did not try to…read moreupsell. If anything, she recommended not to do some areas due to my tan. Thanks for honesty.

Sydney didn't show any signs of kindness or compassion for someone that was getting there 1st time…read moreexperience but rather told she needs to go faster as she has another appointment. Didn't perform a clean up job to make sure all areas were cleaned and were sent home with patches and areas unwaxed. BARELY cared, never returning and shame Sydney to let a little girl down. Hope your next appointment was happy.

Clean, quick and professional. Personable aesthetician. Love…read morethe results. Affordable first session. Great deal for membership

I have been going to Melissa for about 2 years now??! Love her personality, love her sugaring…read more Super quick and easy. Best sugaring in Lake forest!!

A facial with Trang is a wonderful, relaxing experience. She customizes the products according to…read moreyour skin's needs, gives the best massage and is so knowledgeable and kind. My skin feels amazing, thank you Trang!

Trang is absolutely beautiful, inside and out! And she has helped me to look and feel beautiful…read moretoo! Love her!

I've been getting my eyebrows threaded here, and I couldn't be happier with the results. My…read morethreading specialist has excellent technique--she's precise, gentle, and consistently shapes my brows beautifully. She pays close attention to detail and always takes the time to make sure everything is even and flattering. The process is quick, comfortable, and the results last. I really appreciate her professionalism and the care she puts into her work. She's someone who is skilled and consistent. Thank you so much Navi! Navi you are so good at what you do.

I had to switch from waxing to threading because of Accutane recently, and have been coming here…read more All of the ladies are incredibly nice, and service is incredibly quick! I think I'll stick to threading even after I'm done :)

Great massage. Rose does a wonderful job and made me feel like a king. Definitely will go back…read moreregularly.

Horrible staff , they all put their diplomas on the wall to show their professional but they are…read morenot , they ask for your money upfront , I asked for a 30 minute massage & the lady asked for tip before I even got in . Anyways I paid just to get my 30 minutes of relaxation after a long day I had , they were all sick & coughing , they even had beds where they slept there , as well when the lady came into the room that was 90+ degrees hot , I told her whoever is coughing I do not want to be touched by due to me having a newborn baby at home. Then she kept Mimicking me and asking me if old enough to get a massage?? Why not ask that when you were asking for my money .... She didn't respect that so I got up and left . I think this place is for other purposes than just a therapeutic massage: Do not go there be wise .

i love this place !!! i got my eyebrows threaded because my skin is too sensitive for waxing and…read morethey absolutely killed it. they're so kind. it is super laid back, able to walk in and get seen immediately every time i've been. it's only $12 to get my brows done and takes a max of 10 minutes. definitely will revisit.

Whenever I request a natural look, I realize it's not the easiest request. However, Kajal nails it!…read moreShe is perhaps one of the best threaders I know! Too bad I live in LA now cause I haven't found someone who matches Kajal's skills. Also, these prices are unbeatable.

I came in here a couple weeks ago quite early with no appointment and they full welcomed me with a…read moresmile. I definitely recommend this location

I just left. And I usually don't do this. But here we go…read more I paid 50 dollars for a 30 min massage.... 12:34 i last checked my Apple Watch before I threw it on the couch. Approximately one to two minutes later, she walked in.. when she finished. I checked my watch and it was 1254 which means I still had another 10 minutes of massage which I thought all right whatever I gotta get back to my workday anyways..... I tipped her five dollars when I was charged when I first walked in. I had cash in my wallet that I was going to give her after the massage.. Considering that it was cut 10 minutes short, I walked to the front and she asked me if I would like to tip and I said I tipped you five dollars on the receipt and she said oh that's it it? Yeah, that's it. You charged me for a 30 minute massage and massage me for 20 minutes and you want a tip? You made 55 dollars in 20 min....Jesus Christ Don't go here. Absolutely disgusting. You think we're dumb? No this place is ripping you off

Vero is extremely talented and is always up to date with the facials she does!!…read moreShe is very friendly and extremely kind and makes me feel very comfortable!! I've known here for years and keep coming back and I'm always happy when I leave. Her space is cozy, clean and nicely put together!!

Vero truly worked miracles on my teenage daughter's skin. After only two sessions, we could already…read moresee visible results, and it made such a positive impact on her confidence. Vero is incredibly professional, knowledgeable, and caring throughout the entire process. We will definitely continue treatment with her, and I highly recommend her services to anyone looking for real, effective results. Thank you, Vero!

Noelle is the best waxer ever! I've been seeing her since the beginning year of 2022! She's makes…read moreyou feel so comfortable! We always have a quick therapy session, we have literally become friends. Her studio is the cutest & pink of course. I'm grateful to see how much she has succeeded this year.

I love Noelle! She is so friendly and hilarious. She always plays the best music and makes the…read morewhole experience so comfortable. I couldn't recommend her more, especially if you live in Lake Forest.