DO NOT COME HERE. DO NOT TRUST THESE RATS WITH YOUR VEHICLE. Went in for a frame patch and while…read morethe work was completed sub par, they damaged the roof, tried to cover it up with tape and denied any responsibility and threatened/discouraged to fight any legal action. Very slimy establishment and only in it to scam and get as much money from unsuspecting victims. Little to zero paper trial and no contract to sign when submitting a vehicle in for service. Unprofessional and will hope nobody else falls for their trap. There are plenty of other reputable shops to care for you.

It's been a few months since we left our truck at this crap hole. Check your mileage if you are…read morecrazy enough to let them touch your truck! They kept finding more and more reasons to keep my vehicle and it had just under 100 miles driven! I think they used my truck like it was theirs! Very good at twisting it so everything is your fault. I can see why the chick isn't there anymore. Shop smelled like weed. Not who you want working on your truck and your safety! It's just the convict Les and some dumb kid. The chick isn't there anymore. and NOT "woman owned".

Brought my beloved motorcycle in for repair and am beyond satisfied. This will be my body shop from…read morenow on. It was clear to me that the techs and the owner care about the customer's satisfaction.

Do not take your vehicle here for work unless you want substandard quality. My original start date…read morewas pushed back do miscommunication about a required deposit. I needed my doors replaced on my truck, they were supposed to have 4 doors ready to come in, then were unavailable. I had to source out my own doors and they wouldn't give me a break because I had to spend my personal time and 1/2 a day to acquire them and come home. When I dropped off my truck finally to them, it sat outside during rain and snow for 2 weeks till the doors were supposedly prepped before working on any part of the truck. I even gave them another advancement as the work started as a sign of good faith. I stopped in periodically to check on the truck and pick up my original doors and if any problems needed to be addressed and a change in the bill. I made my intentions about the project from the very start and my expectations. The girl originally stated in the beginning the project would take 2 weeks total. About the 3rd week of the next month I was told my truck was ready. Upon inspection there was several deficiencies that were visible. They painted wrong hinges, didn't paint my upper bumper trim, cut the door molding off at the door which I had supplied, and left a knife gouge on my lower passenger door. I refused the work, made them repaid everything and gave them 1 week to do so. After 1 week I picked it up on a rainy/cloudy day, was told to look it over and get back if any other problems. After getting some time I went back through the truck, the inside of all 4 of my doors needed to be redone. Scratches on the inside from reassembly, orange peel on another, and a paint run on the outside. Their workers broke my ambient temp sensor and never said anything about it and tried hiding the wire behind a bracket. In going back for the second time the drivers door had to be readjusted because wind noise from the door not locking onto the door striker. One passenger door was higher than another door. Another door could about see the inside edge of a door on the other side sitting in the drivers seat. This took a whole month to fix. The hood had to be readjusted because it didn't line up. Picking it up, the bezel trim on the inside of the drivers door was loose, a retaining tab had been broken and never mentioned till I questioned someone about it. They did buy the new parts to replace, but expected better. I also had an engine light on when picking it up, but no explanation as to why. So I was inconvenienced in taking it to a shop to get check and going in to have repaired. When my side molding had to be recut, an adhesive was put on to paste it back on, now it's coming off the truck. The gap between the passenger door and fender is off. I had it with these people and not going back for these little things. Over 2 months to try and get my truck right is too much time. So beware people, very sloppy work, no quality and control be any means. I estimated they had to eat close to $3,000 to redo my truck. If you decide you want to go here, check your vehicle thoroughly !

His name is Matt. He is an assistant manager at the Westfield Golden Nozzle…read more He works very hard, always has a smile on his face, and makes me feel like his best friend. Golden Nozzle picked a winner. I hope they do all they can to keep him. He is the reason I go so often, just to brighten my day!

Last two times going here have been a horrible experience. I paid for their interior detail a few…read moremonths ago and had to go back the next day since they had me wait almost 7 hours and the car was not wiped down or vacuumed in the truck or third row. My rugs were supposed to be shampooed and by the looks the same stains were there. I went back last week and waited 3 hours inside and when I got my car back the seatbelt area and trunk were not vacuumed. I paid 79.00 and the fact that the seats were not moved to vacuum the sides or inner area is ridiculous. At this point I will not be returning and highly recommend for people to go elsewhere.

My Tundra was side swiped in the parking lot while at Work…read more Front wheel panel and door crushed and huge scratches. Nesco fix it in a timely manner and the body and paint are PERFECT. Like nothing ever happened. They are very Professional and will even take care of arranging a rental. Highly recommend.

Amazing! Brought in a 2020 tacoma with garbage factory speakers and head unit- left out with a…read moreKenwood large display and a fantastic rich sounding system. Nick did my 09 tacoma and when I found him at the new location I was hearing the sound gods hum with joy! I kid you not- toyota builds a great truck but really failed at sound. Nick handled it all. Seamless integration, smooth install and a righteous thump is all I needed to make my road warrior self content.

Nick installed a great sound system in my 4Runner about two years ago. What I loved most at the…read moretime was that based on his understanding of what I was looking for, he advised that I not go with the more expensive subwoofer and just try out some high-quality speakers in the front of the car. He noted that we could always add the sub later. The system he installed was PERFECT. Fast forward to today, two years later. A tweeter blew so I reached out. He was prompt in his reply and installed the new tweeter at cost as soon as it arrived. I will continue to drive the hour and a half from Boston to have Nick work on any future audio needs!

One of the best car buying experiences I've had! Wassim, the owner is very honest and has great…read moredeals on his cars. He also took care of us to replace a sensor a few weeks after purchasing. I would highly recommend LA auto for a car purchase as well as any repairs. The staff is very friendly and efficient. They do a great job detailing the vehicles as well and helped out a ton with registration before delivery. Definitely recommend for anyone looking for a used car in Springfield or throughout the Pioneer valley.

horrible service. worst mechanic i've been too. way to long to explain. i couldn't belive itread more

Great service I've had to use them for a variety of different things Including several times of…read moretheir having to unlock my car while running with keys inside.

Justin did a phenomenal job. He comes right to your house. He worked all day for hours on both of…read moreour cars and by the end the cars looked better than when we bought them. He got in every crack and crevice cleaning all the dirt. He is exceptionally detail oriented. I would highly recommend!