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    The Chrome Lab

    5.0 (1 review)
    Closed 9:00 am - 9:30 AM

    Services - The Chrome Lab

    Auto bug and sap removal

    Auto paint correction

    The Chrome Lab Photos

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    4 months ago

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    Sturbridge Automotive Collision Center

    Sturbridge Automotive Collision Center

    (15 reviews)

    I recently picked up my vehicle from Sturbridge Auto Collision and had a very disappointing…read moreexperience. After getting my car back, I found that my center console had been gone through and items were missing, including a full cup of change (mostly quarters) and a pair of sunglasses. This was not the condition of my vehicle when I dropped it off. When I tried to address the issue, I had to call multiple times and leave several messages before getting a response. It took repeated attempts to reach the owner. When I finally did, I was told there was no reason for anyone to access the center console and that their employees would not do such a thing. Rather than showing concern or willingness to look into what happened, the response felt dismissive and unsympathetic. I was also told the paperwork I signed protects them from any responsibility for missing items, while they denied any involvement and said they had photos showing the car, including the center console, untouched, even though they also stated there would be no reason for anyone to go into it. What was most frustrating was the lack of communication, lack of urgency in returning calls, and lack of empathy or effort to investigate the situation in a meaningful way. Unfortunately, my insurance required me to use an in-network repair facility, so I had little choice but to use this shop. Based on my experience, I would think twice before leaving your vehicle in their care. Fortunately, I had already removed most of my belongings.

    I cannot say enough about the professionalism and attention to detail provided by the entire staff!…read moreI came in with a very unique automotive problem.They took care of it as soon as possible with amazing results. I would highly recommend bringing any automotive issues to this team!! Thanks again Dr. Eric!!

    Brightshine Auto Spa - VINYL WRAP MATTE PPF CERAMIC COATING

    Brightshine Auto Spa

    (13 reviews)

    When I read the other reviews, I decided to make the 1 Hour drive from lower New Hampshire. And, as…read morethe old saying goes, you get what you pay for, and I don't mind paying out when I'm getting the highest available quality - and that's what this place offers. Even when they were done with my black 2025 RAV4, I noticed a couple small marks on the hood that I thought were imperfections, possibly from their work or maybe high spots from the multiple layers of ceramic coating that I thought maybe weren't buffed out even evenly. Even though the owner did politely suspect that it might've been from some tree sap (that I did come in with) that he thought maybe actually etched into the clearcoat paint, still, he had the entire hood redone without charging me, just to be sure and so he took the position assuming that the customer might be right. Well, in the end I was wrong - and still this guy had the highest level of integrity I've run into in a long time (in any business). I am definitely always taking my car back and recommending this place. It's not often that you find extremely high-quality work combined with very great customer service and integrity.

    Have brought 2 cars for Ceramic coating, one 20 year old Porsche for protective film and paint…read morecorrection (level 2). Easy, straight forward team to work with, along with fair (not highest or lowest) level of pricing. They always appear to be staffed well in a industry where finding help that "stays" is difficult. Indicative of treating their staff well. Highly recommend

    The Chrome Lab - auto_detailing - Updated September 2026

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