It takes an appointment or two to be cleared to donate, but that isn't at all difficult. The staff…read moreis quick, professional, and efficient while they also extend a very caring attitude toward their patients.

Staff member Shirley (Tampa) is a professional, caring team player. She takes her time and actually…read moretalks with you as she carries out her duties as a Medical Staff Associate. She has a bubbly personality and she always makes you feel welcome.

I have been donating blood here for over 15 years. The staff are always so friendly. I come in…read moreevery 16 weeks to donate a double unit of my universal life saving O-. I really like the lobby remodel they did a few years ago, really opens it up and it's a more welcoming vibe. I donate early in the morning so it's usually pretty quiet in the lobby and back in the donation area. My phone usually cooperates when I do the questions at home and take a picture of the QR code. I appreciate that this feature was added a couple years ago!! Before you could do the questions but you were to print out the verification. Now you get a QR code and the option to email it to yourself. On occasion they give out short or long sleeve t-shirts for donating. I've also received a couple of Give a Pint Get a Pint cards. They have great snacks & beverage options in the little cantina where you're supposed to wait after your donation. The phlebotomist always asks what color bandage you want? I can always make my next appointment with the friendly receptionist before I leave. Thanks Memorial Blood for making saving lives such an easy thing to do!

This is a fairly spacious, clean and well run center. The donation process was quick (so was the…read moreiDonate QR code) and Christine was pretty pleasant, the kind of person that you can almost forgive for stabbing you in the arm They also get bonus points for refreshments, Coke and La Croix, Cookie Cart, and White Cheddar popcorn!

While this is the smallest CSL in the area the service is better and wait times are shorter! The…read morenicest people work here and the decorations make for a nice and relaxing environment.

There are few things more impressive than an organization managing to turn a routine procedure into…read morean extended exercise in patience. Today at CSL Plasma, I waited approximately 40 minutes for saline after my donation, followed by another 20 minutes waiting to be disconnected. That's an hour of sitting there wondering whether I had somehow become part of the furniture. I understand that medical facilities get busy. I understand that people have bad days. What I find considerably harder to understand is neglecting someone who is quite literally sitting there waiting for assistance. CSL Plasma, you're dealing with people who have voluntarily given their time, their blood, and their trust. The least one might reasonably expect in return is to be acknowledged when they need help. I don't require champagne and a marching band. Just competent attention. A little urgency occasionally separates good service from an extraordinarily long afternoon.

Gave blood here and had a wonderful experience from greeting to check in, from donating to…read morerecovery, the staff and facility were excellent. Upon entering, I was immediately offered a snack and drink. I was about 20 minutes early for my appointment and waited less than 3 minutes to be brought into the check in process. Check in was smooth, especially if you fill in the form online before getting to your appointment. My assistant through the process was great. Very customer focused. Making sure I was feeling ok. Making sure she accommodated my needs with regard to needle sticks and sight of blood. Huge array of snacks and drinks for your recovery. I actually stayed there a bit longer in one of their lounge chairs and finished my book. Great experience!!

Came here to donate blood yesterday and it was a really smooth experience…read more The place is clean and organized. There's a cute resting area with snacks, beverages, magazines, a fireplace, and comfortable chairs where you chill and eat cookies for 15 minutes after you donate. They also have a huge library of dvds for the people donating platelets which takes 2-3.5 hours. A regular blood donation takes about 30 minutes all-in. The nurses were really nice and will chat with you to keep you distracted from the massive needle in your arm, and my nurse brought me a couple of cranberry juices to keep me from getting lightheaded. She also did a great job with the needle, it was honestly pretty much painless! There's a free parking lot, same lot as the Festival Foods store, and they accept walk-ins but you can also make appointments online! You can donate blood every 8 weeks; it's a nice thing to do on a day off to 1. Be a good person and 2. Eat some free Oreos... so get at it!

An almost complete lack of info when I made the appt. re: what I should take to appt. & what to…read moreexpect, is the primary reason for one star. And, I didn't find them professional & didn't have confidence in them for those reasons. I left without having my 2 scheduled MRIs, due to poor communication from Rayus prior to my appt. & due to a bad feeling I got from both the receptionist and the "technician" (I question if she really is a licensed technician, she was made up like a...well, I won't say it). Suffice it to say...unprofessional! I trust my "gut feelings", they're rarely wrong! If your Dr. wants to send you to Rayus, just say no!

I always seem to be called in on schedule and they are gracious and remember you are not a medical…read moreperson and need to be treated kindly. I've gone in for Xrays, CT scans and MRI's. I have a bad back so that's why I've been there so often. It's always clean

I've seen these commercials for the Good Feet store. Well I found a good feet doctor. I have had…read morevarious issues with my toenails for the past couple of years. A few months ago I went to see Dr. McCarthy in Eagan. He works out of both Eagan and West St. Paul. I had a really bad toenail. After some discussion we decided to remove the nail. The process was much easier than I had anticipated and relatively painless. My toe feels much better. I recently went back to see Dr. McCarthy to discuss both of my big toes. He gave me a couple of treatment options. Again we were able to complete the procedure the same day. My wife has now also seen Dr. McCarthy for a foot issue. We appreciate both Dr. McCarthy and his nurse for their care. Our feet are definitely feeling better after a visit to our good feet Dr. McCarthy.

Busy clinic. They lost my bloodwork request fax…read more Didn't add either my appointment or test results to MyChart. When I rang "their" number it's the central Allina number in Coon Rapids, who couldn't get hold of them (no one picked up) and couldn't provide me with a direct number, as the Coon Rapids telephone factory operates internally with only extensions. There is no number for this clinic. Blood work elsewhere, eg. Allina United Family Clinic, is usually same day and appears on MyChart. Apparently the African American lab staff also have to deal with racism from patients who don't want their blood drawn by black people. Go anywhere else. Adding this: I found out a few days later that they hadn't billed the blood tests to my insurance, and consequently I got a bill for $$677.29. This necessitated me having to create an account with Quest Diagnostics and go and enter insurance information there. It's still pending. Results didn't take the usual day, they took a week to receive and only after I'd registered and entered insurance details with Quest Diagnostic. It was like Quest were holding them until they knew where payment was coming from. Results are not on my Allina's MyChart, meaning the feature where you can compare them to previous test results was defeated. I've been an Allina/United Hospital patient for years. My insurance details are already all in their system. There's just no excuse for this level of discombobulation just because i'd moved and thought I'd get my regular tests done at a nearer Allina clinic. I'll be taking the bus an hour each way to my former clinic rather than go through this again.

Edited to add: I have no less than 4 calls from Nicole the office manager - after my review. The…read more4th call came after she emailed me to which I replied requesting they cease all contact. It's shameful they didn't put this much effort or attention to patient care and only became responsive to a negative review. Steer clear.

My mom had removals here in the past and always healed with very minimal scarring, so I was…read moresurprised and disappointed with my more recent experiences over the last couple of months. Healing seemed different than what she'd experienced before, and the scarring was much more noticeable than expected. I'm not sure if something changed with the process or materials used, but unfortunately the results have made me hesitant to bring her here in the future if this continues. I'll still give two stars because the doctors and staff have always been very kind and professional, and the procedures she had done last year healed extremely well with almost unnoticeable scarring. We were very happy with those results at the time.

I do usually not go to community clinics. However, I had to take my child there because they could…read moreget me in the same day. The two ladies at the front desk were awesome. It was also awesome that she was able to direct me to the county worker within the same building. Great value and saved time!

I've never even known about this clinic location before. I only discovered it due to COVID-19…read moredrive-through testing as of recent. I am so grateful to the clinic for offering Covid testing in a safe efficient way. They offered free Covid testing in the month of October 2020, and I felt really safe while doing drive-through testing. The staff were really efficient and on top of everything. Thank you for all that you guys do to save lives.