The needle poked through my vein. Blood was running down my arm, I was nauseous and dizzy, I…read morethought I was going to faint. They couldn't give me back my platelets. I was so tired and drained all afternoon. I would give them no stars.

So happy switching here after going to Biolife for so long. I'm usually in an out in a little over…read morean hour when I used to have to wait like 2.5 hours as a regular donor at my old center. I like the pay too cuz instead of dropping u down to the lowest level or taking away ur frequency bonus just cuz you missed one donation, here it depends on how many times you came in the last month. Plus they actually have tvs here

I am so glad we have a Memorial Blood Center Downtown. For a gal like myself who works DT and…read moredoesn't drive, this is super convenient. Like most difficult things in life (going to the dentist, working out, getting a haircut), people are more prone to doing them if they are convenient. Marquette and 7th is centrally located, and accessible by skyway, too! The techs are friendly and professional, and always do a great job. Their new receptionist is really nice, though I miss their old one. Stop in to do a good deed, eat a tasty cookie, and grab some Taco Bell on your way back to the office. Also, have Jen draw your blood - she's the best!

Convenient location and friendly and staff. Everything is clean and the beds are super comfortable…read morewhich is much different than donating in some random place at other blood donation centers. I preferred them because of that and they are more local. Jen did a great job sticking me and if you are taking longer than 15 minutes, they will stop the donation. I was there for less than an hour total for my first donation.

Absolutely love this place!! Top dollar and super clean!! Stellar employees!! Above and beyond…read moreperfect

I donated once and when I went in the second time the staff there were confrontational because I…read moredonated at another center and they were asking the dates that I donated there last. I didn't have a calender in front of me so when they were throwing out dates for me I got a little nervous and wasn't quite sure the exact date I did. When I said yes to a date that sounded right they said I lied on my paperwork and that I was kicked out so they deferred me!! I made a mistake and they wouldn't even hear me out. They were EXTREMELY rude to me. They seemed like they wanted to find a reason to kick me out or something. Or they have the kind of attitude where they get a little bit of control they all of the sudden are smarter than everyone. They spoke down to me and made me feel less than their equal. I couldn't believe it. I even asked to speak to the lady that initially did my intake and they wouldn't let me. They just kicked me out right then and there. Wouldn't let me explain, or speak to a manager, NOTHING! Worst experience as a client/ customer ever! And I've been at other plasma centers. I was happy the first day but the second day was terrible. They basically said I can never come back. Im kicked out for life. Over a mistake.

This company is a joke. The wait times are ridiculous and the staff make up stuff to get you…read morepermanently deferred. After 176 donations they decided to put me over a phone call trying to get answers to why I wasn't able to donate. The person I talked to on the phone was repeating the same thing and didn't take responsibility for their staff not doing their job. Horrible place that takes advantage of their donors time. Long wait times and poor customer service. I definitely don't recommend going here.

The wait line is always way to long. You all need more employees up front for checking in. The line…read moreshould not be this long. And one employee up front is wrong.

This place is clean, bright, has friendly Red Cross staff, free parking, and is attached to, and…read morenext door to, a coffee shop. After multiple blood donations, and several platelet donations, given here, I can share that this is a good place to donate. Like many Red Cross donation centers, the staff and volunteers change regularly, but the donor experience has always been good, friendly, safe, and helpful. They always say "thank you for donating." The staff here are also nice if you can't donate. I've had low numbers on Iron and could not give blood. Despite my disappointment in my low iron that day, the staff was very nice, positive and they let me have a cookie any way.

Gave blood here and had a wonderful experience from greeting to check in, from donating to…read morerecovery, the staff and facility were excellent. Upon entering, I was immediately offered a snack and drink. I was about 20 minutes early for my appointment and waited less than 3 minutes to be brought into the check in process. Check in was smooth, especially if you fill in the form online before getting to your appointment. My assistant through the process was great. Very customer focused. Making sure I was feeling ok. Making sure she accommodated my needs with regard to needle sticks and sight of blood. Huge array of snacks and drinks for your recovery. I actually stayed there a bit longer in one of their lounge chairs and finished my book. Great experience!!

Came here to donate blood yesterday and it was a really smooth experience…read more The place is clean and organized. There's a cute resting area with snacks, beverages, magazines, a fireplace, and comfortable chairs where you chill and eat cookies for 15 minutes after you donate. They also have a huge library of dvds for the people donating platelets which takes 2-3.5 hours. A regular blood donation takes about 30 minutes all-in. The nurses were really nice and will chat with you to keep you distracted from the massive needle in your arm, and my nurse brought me a couple of cranberry juices to keep me from getting lightheaded. She also did a great job with the needle, it was honestly pretty much painless! There's a free parking lot, same lot as the Festival Foods store, and they accept walk-ins but you can also make appointments online! You can donate blood every 8 weeks; it's a nice thing to do on a day off to 1. Be a good person and 2. Eat some free Oreos... so get at it!

Of the handful of Red Crosses I've been to, this one is easily the nicest. It's three floors and…read morethe donor room rivals places who's names end in 'Blood Center.' They're not too fond of walk-ins it turns out.

In the middle of the COVID-19 crisis, I knew it was better than a good idea to donate blood. I made…read morethe appointment online and went in two days later. Appointments before 8AM? Yep! That meant I got in and out fairly quickly. The folks here are professional and friendly, something I appreciate when needles are involved. I felt like I was helping others and everyone there made me feel very appreciative!

I accidentally hit no on the questionnaire when it should have been yes, I immediately knew what I…read moredid the second I did it but there was no way to go back to correct it. I was then told I needed to wait to see the one nurse on staff. There were a number of people ahead of me waiting to get physicals, etc. so I had to wait my turn for this quick fix. Absolutely ridiculous! This needs to change so other personnel can correct issues like this?!

On February 3rd ,2026 I went for my first time to this location to donate plasma. After going…read morethrough the process I came across the last step which was getting my physical done by a lady. She welcomed me in her office and was told to get on the table for her to start( I have physical therapy limitations) that had prohibited from me getting on the table and was looking for assistance either by her or something like a step stool, but she didn't offer for any help not even physically assisting me. She stated there was no stools in the area and that at the very minimum I should try to get on the bed, these where also the same beds used for the lobbies that ifni cant get up in the office the lobbies would be the same. Then she proc not tell me that do to my phys diagnosis I wouldn't be able to donate because that diagnosis neeeds for plasma to be used as well. I stated to her I've had it all my life and 10 years ago I had given plasma with no problem. overall the experience was sadning considering that couldn't even something as simple as a step stool ( I'm 5'3) that step stool could have made a positive impact, but she didn't even bother going the extra mile. So I have people are in decent condition because they won't give you a lending hand. ( literally)

I went to donate my 70th or so pint of blood at Memorial Blood Centers - Eden Prairie location…read more The appointment is easy to make and I was nicely greeted at the door. Target used to bring them onsite in downtown Minneapolis, but since COVID, I have had to go to branch locations. I have been to the Bloomington location, but I usually go to Eden Prairie. Fill out the questionnaire before you go to save about 5-10 minutes. You get there for a pre-screening where they test your iron, blood pressure and temp. Then they take you to the back and it is about 10 minutes for me after sitting in the lounge donation chair and I finish. The team members drawing blood are always very nice and after donating, they have a nice waiting room where they would like you to sit and have some snacks after donating to make sure you don't faint or anything. I usually have a couple Diet Cokes and a bag or two of white cheddar popcorn. They have lots of cookies and plenty of beverages on hand as well. An easy way to donate your time for life giving resources.

I have donated here three times and have recommended it to others. It is clean (though the chairs…read moreare starting to look a little grim), the snacks are good, and everything is spaced out well so that I feel pretty safe mid-pandemic. But what I really like are the people. The phlebotomists are knowledgeable and have been willing to answer all my questions and let me talk while the donation is going on (which helps calm my nerves b/c I don't like needles). And the front desk people are incredibly warm and friendly. They always make me feel welcome, and they are attentive after the donation.