The needle poked through my vein. Blood was running down my arm, I was nauseous and dizzy, I…read morethought I was going to faint. They couldn't give me back my platelets. I was so tired and drained all afternoon. I would give them no stars.

So happy switching here after going to Biolife for so long. I'm usually in an out in a little over…read morean hour when I used to have to wait like 2.5 hours as a regular donor at my old center. I like the pay too cuz instead of dropping u down to the lowest level or taking away ur frequency bonus just cuz you missed one donation, here it depends on how many times you came in the last month. Plus they actually have tvs here

I am so glad we have a Memorial Blood Center Downtown. For a gal like myself who works DT and…read moredoesn't drive, this is super convenient. Like most difficult things in life (going to the dentist, working out, getting a haircut), people are more prone to doing them if they are convenient. Marquette and 7th is centrally located, and accessible by skyway, too! The techs are friendly and professional, and always do a great job. Their new receptionist is really nice, though I miss their old one. Stop in to do a good deed, eat a tasty cookie, and grab some Taco Bell on your way back to the office. Also, have Jen draw your blood - she's the best!

Convenient location and friendly and staff. Everything is clean and the beds are super comfortable…read morewhich is much different than donating in some random place at other blood donation centers. I preferred them because of that and they are more local. Jen did a great job sticking me and if you are taking longer than 15 minutes, they will stop the donation. I was there for less than an hour total for my first donation.

It was my first time donating plasma and wanted to give Biolife plasma a try. I had wonderful help…read morefrom Sarah she did my check-in, help me sign up with my finger print, check my iron, gave me a snack. I felt valued and cared by Sarah. I also had my questions answered by a nurse that her name I can't recalled but had Indiana under her name tag. She helped me get to the next steps in my plasma donation. I want to Also want thank Jasmin, she was not only patient but super helpful. She did an amazing job cleaning arm and getting my plasma donation done. I could tell I was in the best hands and will be coming back soon.

The amateurs that actually start the process should be trained. As others say, even with garden…read morehose for veins, they blew through both sides, dug around, caused an hematoma, and made it my fault telling me I cannot donate for two months because of their ineptitude. The younger employees are horrible and typical gen Z . Their complacency ruins everything, including the reviews.

I accidentally hit no on the questionnaire when it should have been yes, I immediately knew what I…read moredid the second I did it but there was no way to go back to correct it. I was then told I needed to wait to see the one nurse on staff. There were a number of people ahead of me waiting to get physicals, etc. so I had to wait my turn for this quick fix. Absolutely ridiculous! This needs to change so other personnel can correct issues like this?!

On February 3rd ,2026 I went for my first time to this location to donate plasma. After going…read morethrough the process I came across the last step which was getting my physical done by a lady. She welcomed me in her office and was told to get on the table for her to start( I have physical therapy limitations) that had prohibited from me getting on the table and was looking for assistance either by her or something like a step stool, but she didn't offer for any help not even physically assisting me. She stated there was no stools in the area and that at the very minimum I should try to get on the bed, these where also the same beds used for the lobbies that ifni cant get up in the office the lobbies would be the same. Then she proc not tell me that do to my phys diagnosis I wouldn't be able to donate because that diagnosis neeeds for plasma to be used as well. I stated to her I've had it all my life and 10 years ago I had given plasma with no problem. overall the experience was sadning considering that couldn't even something as simple as a step stool ( I'm 5'3) that step stool could have made a positive impact, but she didn't even bother going the extra mile. So I have people are in decent condition because they won't give you a lending hand. ( literally)

I came in on Tuesday, February 18th, and was sitting in the lobby for almost an hour. Waiting to be…read morecalled for my exam. Since I'm considered a returning, but new client. I tall man with red hair and a beard had come to the lobby and asked if somebody's car was in the alley, when in fact he was really wondering was somebody in my car while I was in the lobby on top of which he told me that I was to wait my turn? I didn't get appointments because they don't make appointments and he's very busy and he was very patronizing rude. And I will never go back there again. I'd rather go out of my way to go to another clinic. I do not understand what the point of having an appointment system on there Website is? I will never trust my healthcare to a place that treats their patients like that. That's absurd. There's no amount of money that would make me want to donate anything to a place like that.

I am a returning donor. The wait in line is 3 hours and then 45min to 1 hour to donate. At $45 per…read moredonation. Makes the wait less than minimum wage. If I worked today, I would have had to leave. $45 doesn't even fill up my gas tank in order to get here.

Absolutely love this place!! Top dollar and super clean!! Stellar employees!! Above and beyond…read moreperfect

I donated once and when I went in the second time the staff there were confrontational because I…read moredonated at another center and they were asking the dates that I donated there last. I didn't have a calender in front of me so when they were throwing out dates for me I got a little nervous and wasn't quite sure the exact date I did. When I said yes to a date that sounded right they said I lied on my paperwork and that I was kicked out so they deferred me!! I made a mistake and they wouldn't even hear me out. They were EXTREMELY rude to me. They seemed like they wanted to find a reason to kick me out or something. Or they have the kind of attitude where they get a little bit of control they all of the sudden are smarter than everyone. They spoke down to me and made me feel less than their equal. I couldn't believe it. I even asked to speak to the lady that initially did my intake and they wouldn't let me. They just kicked me out right then and there. Wouldn't let me explain, or speak to a manager, NOTHING! Worst experience as a client/ customer ever! And I've been at other plasma centers. I was happy the first day but the second day was terrible. They basically said I can never come back. Im kicked out for life. Over a mistake.

I donate plasma every 4-6 weeks as I am a universal plasma donor (AB+), plus I've had issues trying…read moreto donate platelets. Over the years, the only problems I've had are with an incorrectly set IV (which they would have gladly fixed, but I gutted it out), a mix-up as to what I was donating (plasma vs. platelets), and a lack of COVID protocols early in the pandemic (addressed since then). Setting up an appointment is easy on-line, or you can call, or answer one of their texts or phone calls. A reminder text comes in 1-2 days before. It's easy to re-schedule if you need to (as well as polite to do so). I typically arrive 5 minutes before my appointment. Check-in at the front desk is easy, and a nurse typically brings me back within 5-10 minutes. Ideally you fill out your donor survey before you come in, as it saves time for you and the nurse. They get your vitals (BP, iron count, pulse, temp, weight), check to see which vein the want to tap, and then bring you to your padded, reclined chair to start the process. I typically read a book on my phone, but you can also use a chair-side TV to watch Netflix, or tap into their free wifi. Blood donations only take 30 minutes, whereas plasma is an hour (for me at least, but I'm slow), and platelet donations can take multiple hours. The nurse will let you know how you're doing along the way. My biggest gripe is that my nurse typically changes over the course of an hour as shifts end or someone goes on break. Afterward, partake of the free cookies and drinks (I'm partial to the M+M cookie with a bottle of chocolate milk, but there are lots of options) to rehydrate a bit before you head back into the world, knowing that you've given a little something of yourself for others.

I have donated blood here for several decades and the personnel have been professional comforting…read moreand friendly. But this is not my reason to continue donating. If the blood I donated helps save but one life, that fulfils a purpose for my existence.

2.5/5 I stopped here…read morea few months ago after scheduling a platelet donation - they cold emailed me and I thought I'd try it. I've donated whole blood plenty of times and this was my first experience donating platelets. I'm sorry to say it will be the last. The building isn't marked, my gps brought me to a bank which had other offices inside and it was confusing to locate. Staff here are friendly but I was not educated on the differences of platelet donation vs whole blood and did not know what to expect so it was a very stressful experience for me. Basically once they scheduled me no one reached out again, I had to call to make sure I had an appointment here and then. I never got a reminder email or documents to review ahead of time, in person they said my email probably went to spam. Anywho, the gentlemen who got me settled initially was telling me about possibly wanting a blanket, magnesium or tums for some of the symptoms I may experience but I was so overwhelmed that I declined those items and just tried to figure out the TV so I had something to focus on. I knew platelet donation would take a while but throughout the process I kept having to get checked on since the tube in my arm was suctioning to the vessel and taking forever. I am fine with needles, etc, but because of the length of time and stress of the unknown I was feeling on the edge of a panic attack. Not my cup of tea...!

From the owner: Let our friendly and knowledgeable staff welcome you to our Coon Rapids Donor Center. This space…read morefeatures free Wi-Fi access, delicious snacks and drinks after your donation, and free on-site parking! Founded in 1948, Memorial Blood Centers (MBC), operated by New York Blood Center Enterprises, is one of the largest community-based, nonprofit blood collection and distribution organizations in the United States. MBC operates 10 donor centers in Minnesota and western Wisconsin and provides blood products, accredited reference lab services, infectious disease testing, and IVF/Reproductive Medicine services to 41 area hospitals. Visit the About Us section on our website to learn more.

Gave blood here and had a wonderful experience from greeting to check in, from donating to…read morerecovery, the staff and facility were excellent. Upon entering, I was immediately offered a snack and drink. I was about 20 minutes early for my appointment and waited less than 3 minutes to be brought into the check in process. Check in was smooth, especially if you fill in the form online before getting to your appointment. My assistant through the process was great. Very customer focused. Making sure I was feeling ok. Making sure she accommodated my needs with regard to needle sticks and sight of blood. Huge array of snacks and drinks for your recovery. I actually stayed there a bit longer in one of their lounge chairs and finished my book. Great experience!!

Came here to donate blood yesterday and it was a really smooth experience…read more The place is clean and organized. There's a cute resting area with snacks, beverages, magazines, a fireplace, and comfortable chairs where you chill and eat cookies for 15 minutes after you donate. They also have a huge library of dvds for the people donating platelets which takes 2-3.5 hours. A regular blood donation takes about 30 minutes all-in. The nurses were really nice and will chat with you to keep you distracted from the massive needle in your arm, and my nurse brought me a couple of cranberry juices to keep me from getting lightheaded. She also did a great job with the needle, it was honestly pretty much painless! There's a free parking lot, same lot as the Festival Foods store, and they accept walk-ins but you can also make appointments online! You can donate blood every 8 weeks; it's a nice thing to do on a day off to 1. Be a good person and 2. Eat some free Oreos... so get at it!