this used to be my plasma place until i came down with a flu for 2 weeks. after that i came & they told me it's been too long & that i need to get a full physical before i can donate...fine then let me do it. i get told no & i have to schedule an appointment...i was confused since it was actually empty in the lobby & still only 3pm when they close at 7. but whatever i'll come the next day.
well, the next day comes and I get there at my schedule time and there's no one besides 2 people in the lobby one alreadt going back to donate. I come at my schedule time and the lady who I am close with since she's usually screened me before she goes to tell them to start taking me back to get my physical and instantly the general manager or the boss he's the older white guy with glasses, bald kind of chubby... anyways, he instantly told her no she's over 10 minutes late. f(l i wasn't & it was 3pm ) and I already took someone else. She can reschedule and go home.. she came back and looked at me like she had a ghost on her face, because she seriously had no answer as to why they couldn't take me. I asked Lowder and he told me you were late we don't take late people as I already drove down there three times this week being told a different answer they wasted my time when I already could've been a new donor at a different plasma place (which I ended up doing) i was shaken up because I was a 3year loyal customer to their cheap asses and they have terrible nurses who poke the shit out of every donor.
Every draw was uncomfortable they would get mad if you ask them to turn down the speed of your machine since it was hurting and burning the nerve, they don't care about anything but ripping off their patients
Oh, and don't get me started on their wait times as well with no nurses and then they get mad at you because they're understaffed and have to do their job . Every time I went in there I was uncomfortable, didn't feel welcomed and definitely getting ripped off. I mean if you're fine playing $40 for your hour donation & not even getting more than $65. If you're even lucky for your second donation not even $100 is sick.
Anyways, if that place is going to be managed by that same older white guy who honestly looks like the main character in Captain Philip, that store is not going to last month especially that location he is ruining it and shutting out customers, long-term customers who come there weekly sometimes four times because they mess up scheduling you . Their monitors always seem to have a problem as well with their hematocrit and protein reading. It always seem to be denying people saying that everything was too low or their blood pressure was too high when it was neither it would be very weird.
Numerous patients, not being able to donate to the point, people would say stop putting me in the room let me pick my own and mysteriously they would be able to donate
It always felt like I was trying to gamble every time I came inside there . I switched over to Octapharma as well bio life and my experience over. There was wonderful as well with the pay they make you feel like what you're doing. There is definitely worth your time.
I suggest you guys invest your time into a better company. They will take care of you like they never did here
I would upload photos, but that would definitely get the HR involved since they only care about themselves but I believe in karma and I know that someday they will straighten out themselves and be a better company to their patients and Saint Paul. read more