Takes longer to be unhooked than it does to donate. I've been sitting with a needle in my arm as they unhook people who were done after me and hooking up other people as I wait. I'm still with a needle in my arm as I write this. read more

The process to get you to the back has gotten slower and slower it's almost like they intentionally move slow so they don't gotta help people not to complain because I know it's their job and it does take a while but we have lives and jobs too and it just seems like we go there because we need the money desperately to wait 3/4hours just to get called to the back to wait another hour or two if u make it to the back to get on the table to get drained for an hour it's all day event for not enough funds honestly read more

I can't get anyone to answer the phone. I have tried for over a week without success. I have left messages... no one returns the calls. How are you supposed to get an appointment? I can't make an appointment online either. read more

Terrible and rude service and almost impossible to become a patient here. I was told I had to make a new patient appointment for not coming in for a few months after already waiting over an hour to use the kiosk.. and then i take my time to wake up at 6 to call by 7 (per their instructions) only to be told they no longer do new patient appointments. So fed up with this place go anywhere else but here read more

The staff is pretty chill and laid back. Can be a little faster getting you connected to the machines but I'm guessing there low on staff. Still a 5/5 read more

So let me start by saying I use to be a donor here about 6 months ago before having to stop going because they changed from appts to walkin only. As a single mom with a split shift job didnt make going possible. I was excited to get a text that stated they were making appts again. So I make an appt, check my arm sites to make sure I am good to go. I arrive for my appt have to process as a new donor again which was fine. I am there 90 minutes go through almost the whole process before donating for them to look at my arm sites to say I cant donate because of some scaring. They ague with me that they are a raised rash. It is so infuriating to be a single mom who had to get a sitter for a few hour process to have had my time wasted over a scar. I have been turned away before for a pimple in the area no problem I understand but this was total BS. They dont care if they waste you time and it really upset me. I was excited to go back and now I dont know anymore. Why reschedule when its a scar that isn't going away. Disappointed for sure read more

Talecris Plasma Resources - Blood & Plasma Donation Centers Near Me - Killeen, Texas

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This center used to be effective at moving people through. But since they stopped doing it by appointment as well as their apparent lack of ability to retain employees, this place has got to be some of the worst wait times. I've waited up to 4 hours recently just to begin the donation process. And on top of that, they've reduced their donation payments to a point that it's not worth the time it takes. I am all about helping others and even getting a little reimbursement for it, but waiting over 4 hours to even start the donation is ridiculous and a sign of extremely poor management read more

Easy money! Great staff! Saving lives! Why not?! One of the best decisions I've made! Absolutely love doing this!

I have been donating here for about 4 months now. I don't know what is going on but the service is getting worse by each visit. I'm currently sitting for about an hour with 11 people in the front and it's taking at least 10 mins or more to get one person seen like there is only one person doing the exams. Staff is extremely understaffed. I like donating to help people and of course the money isn't bad but I think this might be my last time until they can fix this problem. read more

After making me wait 4 1/2 hours to be called I was told I would be deferred because there was a discrepancy in my tattoo and piercings file. There was documented proof that my tattoo was almost 2 years old but because it wasn't documented in my file by a nurse 10 months prior and I forgot to add it(keep in mind people with a lot of tattoos have trouble remembering how many they have) only been to the location 3 times and it was the worst experience ever. read more

Made an appointment for 12/19 for 10 am during the week of thanksgiving drove 45 mins from Temple to be told I was not in their system asked if maybe I misunderstood the date when I made the appointment. I know I did not misunderstand but wanted to give them the benefit of the doubt was then told if it was a different day they wouldn't know since they would have thrown those appointment schedules away. Sooooo its the 50,s and you don't use computers to keep track of appointments???? Complete waste of a drive they didn't have an appointment again till a Monday in January not even going to try again since they can't keep track of appointments apparently and enjoy wasting people's time. read more

The service is super fast! It has never taken more than 90 mins from start to finish! Friendly staff and very professional!

In the donation room in the back there are enough chairs to accommodate about 60 patients but only enough machines to accommodate about 40 patients. They don't have nearly enough staff so you will have to wait quite a while. Other than the long wait due to low staff, this place isn't bad at all. The staff is nice. They could improve on their efficiency and patient flow. read more

I applied at the facility for a phlebotomist position that I was more than qualified for, but was rejected anyways. I made two interviews, the first was great and the second was not. I was discriminated against because I am a white heterosexual military spouse. Don't waste your time here. read more

I used to donate plasma back home in Florida before here in Texas and I never had any problems with the one back home. Yeah I did mess up the date of when I got a piercing but because of a small error they now need all these forms and phone calls. Very difficult to work with and I never knew saving someone's life by doing something so simple would be so difficult. read more

I currently donate here. Over the past few months I have become more and more aggravated with some of their ridiculous policies. I will only discuss 2 gripes right now. 1 - I was told that while I am waiting in the waiting area in the back where they do the donations I must be seated. The reason I was given is that I might bump into one of their machines. Give me a freaking break!! The area is section off completely away from any machine!!! On top of I already sat for an hour on the same uncomfortable chairs in the lobby, I need a break before I sit for another hour in your donation "beds". My second gripe has to do with this new card that they place our money on. It was nice having cash in my pocket afterward in the past. Now you have to pull the cash off of your card or use the card for purchases. Which if you are not careful you run into petty little fees charged for using the card. It's not as if you can pull out $25 out of an ATM!!! I'm about ready to go off on the manager and tell him to pull his head out of his ass regarding their local policies and to tell Corporate to get a grip on reality and realize how much of a headache these cards are for donors!! read more

Unless your a rich little mama's boy this isn't worth it they make you feel like your going to make this but what they don't tell you after your first two donations they give you a bunch of peanuts thought this might help me make a few bills but now I just feel light headed and sick for nothing and they take in two donations about a half a gallon out of you let them pump there own plasma and see if they think it's worth it read more

All the staff is friendly as long as you are, except the bald guy with beard, he never talks lol but he sure is the grounds keeper. All staff members are very helpful and know what theyre doing. Ive had one bad stick to my veins before but it was because I was dehydrated. Helped me get on my feet and now I love donating just because once youre in the back its a great environment. The crowd that goes and acts rude can be over looked, I mean honestly no one asked you to come. Great staff and great promotions, thanks Grifols! read more

If you're not a whiny impatient idiot it's a great place. They're giving you money. Stop complaining. For an extra $65 a week I think you can manage to not be a baby and just follow the rules. Love this place. The staff is awesome unless you're rude. Gotta give respect to get respect. Grow up. read more