My Organization Nubia Court #190 in Killeen, Texas donated all types of items to the Families In…read moreCrisis Center. Mrs. Donatelli is a wonderful person who works with all organizations to assist these families. It was a wonderful experience. I look forward to donating again soon because the need is real.

This is a GREAT place to volunteer. I've been volunteering for them for 5 months now and I don't…read moresee myself stopping any time soon. Everyone is so friendly and passionate about what they do. I have never been around such caring people who really want to make a difference in other peoples' lives and work so hard to achieve their goals.

Our family has supported this wonderful ministry for many years, and it is amazing the way they use…read morethe donations to make a huge difference in so many lives. They started out providing food for the needy, and now have clothing and some household provisions, as well as a wonderful medical clinic, and most recently a dental clinic. These Body of Christ Community Clinics are really impacting the health and wellbeing of the community. Helping Hands Ministry is working to teach and guide the families they serve about budgeting, finances, good health habits, and other subjects to make their lives better and help them come out of poverty situations. They are showing the love of Christ in so many wonderful ways.

My Dad fell broke his right hip and caller bone on December 12, surgery 2 days later and off to…read morerehab after 5 days total. This place was amazing. Friendly, helpful and kind staff. I did not meet one person there that did not offer me assistance or ask if I had questions. They took amazing care of my Dad. They were quick on the call lights, lunch was punctual, 3 hours of therapy 5 days a week. 1.5 of physical therapy and 1.5 of occupational therapy. He got a bath every other afternoon. They changed all his bedding that day as well. The RNs were on time with his meds. The place really cares about the patients and their family.

My father is currently there & isn't happy . He wanted to leave but they IMHO they are holding his…read moreHome Hearh over his head, blackmail. Medicare will pay for six more days at this facility. We were told if he leaves they will withhold a referral back to his home health agency to continue the Physical Therapy he was getting through them. They will not schedule transportation for him to leave. He is there for help transferring from bed to a wheelchair but everytime he is moved from the bed to the wheelchair they use a Hoya lift. PT said his blood pressure was 140 which is very high for him. He pressure is usually 90 & occasionally 115 did anyone come & see why it was raised no. Then I find out one of his medications, a hard solid pill is being locked in a refrigerator? The pill doesn't require refrigerating. The meals are less than eatible. I have only seen brown pumpkin pie when it is time to pitch it in the trash. Collard greens are not to everyone's liking & if you have kidney issues like most people you are told to stay away from dark leafy greens. They do not turn him to prevent be sores & I brought in a wedge pillow that is never used. I walked in to his room & they had turned the thermostat to 65. It was extremely cold. I had to put a note up that he keeps his house at 78 FOR HIS COMFORT. Long story, I could never recommend this place.

Our hospice nurse was named Samantha (Red) and I'm so glad that she was there for us. She came to…read moresee us 4 days before my dad passed. She sat with him, talked with him and got to know him in the short time she was there. Samantha has the best bedside manner and answered all of our questions. She made my dad feel seen and safe. The day my dad passed she got to our home about an hour before he passed and was there talking with him and us. After he passed she stayed to clean him up and talked with us (and him) reassuring us all the way through. I appreciate her and all the things that she has done for our family. Another nurse I'd like to give recognition to is Rosie P. She was also there the day my dad passed (about 5 hours before) Rosie checked my dad fully, talked with him and gave great advice and instruction for my dad. These are 2 of the best nurses that I've encountered. Again, I appreciate them to the fullest. Thank yall for everything!

After several months of ever increasing and debilitating illness, I lost my brother. As the care…read moresituation became more than I and my wife could handle, we were referred to New Century Hospice. In my seventy six years on this earth. I never received a better referral. New Centuty Hospice nurses and staff were exceptional from day one. The care and counseling they provided to my brother was outstanding in every way. Not only did they care for my brother's needs but counseled and ministered to us as well. It still amazes me that there are such good people on this earth who would undertake such a daunting calling. May God continue his blessings upon them. Robert Jackson

My mother bought a prepaid funeral plan with Hewett-Arney back in 2018. At the time, the service…read morewas wonderful. Since then I believe the funeral home was sold to a third party. My mother's health had been failing for over a year and she went into hospice on Monday and fell into a coma Thursday. She wasn't expected to make it through the weekend. I had flown in from out of state and my Aunt had come up from Houston. We went to see the funeral director Friday to finalize arrangements and set things in motion as much as possible. Getting information from him was exhausting. Perhaps I should've brought in a CIA interrogator? When I asked if we could have the funeral on Monday, he informed me he "doesn't work on Sunday". He also said he would need two days to prepare the body. We said we wanted a closed casket. He did assure us that if she passed on Sunday, someone would pick up her body so it wasn't just sitting at the nursing home. We went to a florist afterwards (recommended by a family friend, not the one he recommended) and they were amazing. My mother passed away Friday night, so we returned to the funeral home by appointment on Saturday. At this meeting David brought out a paper that had been filled out by my mother with much of the information on it we were discussing Friday. Information like; which flowers, what scripture, etc. You know, information that would have been helpful Friday when we were DISCUSSING those things. Particularly, flowers since we had picked them out Friday, which he knew we were doing! We had the visitation on Monday 5-7. He did not stay for the visitation, because he works 8-5. His assistant stayed in the office until we left at 7. She, by the way, is amazing. On Tuesday, with just over 2 hours till the funeral, he texts me that my mom looks very nice and the casket is currently open, however if I want it closed they can do that as well. Since I had told him Friday and Saturday that we wanted a closed casket, we were eating, and he had really pissed me off at this point, I didn't reply to his text. We were going to be arriving a half hour before the funeral which would give plenty of time for them to close the casket. When we arrived and my Aunt asked him to please close the casket, he SCOLDED us for not replying to his text. Changing from an open casket to a closed involved him moving the flowers over, closing the lid, and repositioning the flowers. You don't get to scold the grieving family like that! NOT acceptable. To top everything off, he signed the guestbook at the very top! He didn't ask first. He didn't sign at the bottom after all family and friends. He signed at the top!! He seems to have zero EQ and zero customer service skills. Since he is in a service industry that requires compassion, those are pretty big deficiencies to have. I believe my Aunt was very accurate when she said he is like that person getting ready to retire and has already mentally checked out. As I mentioned earlier, his assistant Rebecca is amazing. She knew that my mother loved butterflies. She took the initiative to add a row of butterflies to the funeral program - they were beautiful! That little added touch meant SO much to everyone at the service. She should be the front person for the funeral home instead of the insensitive jerk that we dealt with. It is unfortunate that the reputation built up over a century is being decimated by the current director.

I found this Funeral Home on yelp and read reviews on Google after my grandmother passed. The…read morecouple that own and run this have been extremely helpful and kind during the whole process. We were impressed that their pricing was available online and straightforward. They own the crematorium, so getting our grandmas ashes back quicker is nice.

Scanio Harper recently handled my mom's funeral. They were highly knowledgeable, professional,…read morerespectful, and caring at every point in the process, from preplanning all the way to the grave site. I highly commend Shawn, David, Ben, and Rodney, all of whom assisted me at some point in the process. They made me feel as if they had all the time in the world for me and my family, and I recommend them without any reservation at all.

My mom passed away the day before Thanksgiving this year, which we knew would make arranging…read moreservices and burial more difficult. Keith worked with my sister to find a purple casket (mom's favorite color) and schedule services for the upcoming weekend, and David was kind enough to meet us the morning of Thanksgiving to make the arrangements and even wore his purple shirt to my mom's service. The team worked hard to anticipate and meet my family's needs during the most difficult time in our lives so far. I cannot express the depth of my gratitude.

The care my mom received here was exceptional. Everyone from the doctors to the nurses to the…read morehospitality workers were just amazing. The nurses absolutely exceeded our expectations. The care and kindness they showed my mom while taking care of all of her needs was touching. Everyone was so professional and so supportive. Even the food served there was pretty tasty! We really appreciated the safety precautions they used to help keep Covid out of the facility. I would highly recommend this facility for anyone needing some continuing care. Mom is on the mend and now at home

It's quick some of the staff are kind and helpful but There are a lot of OLDer women in the back…read morewho are miserable and gossipy && unprofessional && moody

I was expecting a long wait time for my first time, especially on a Saturday. Great experience from…read morestart to finish.