I am so grateful that we were recommended to this amazing place.! This is such an amazing place…read morewith an amazing staff!! Mrs. Crotty is so professional and knowledge about her business.!! She honors her word and follows up with ALL HER AFFAIRS!!.. Such a blessing of establishments and people My son looked so good.!! I would definitely recommend this amazing place!!

During one of the most heartbreaking times of my life, Crotty Funeral Home was truly a blessing…read more After having a very disappointing and painful experience with Serenity Celebrations of Life -- who delayed picking up my daughter, failed to communicate clearly, and neglected our urgent requests -- we turned to Crotty, and the difference was night and day. From the moment we contacted them, the team at Crotty was professional, compassionate, and incredibly responsive. They treated us with genuine care and made sure every step was handled thoughtfully. They were attentive to our needs and also provided services specifically designed to support parents with younger children, which meant so much to our family. Every person we interacted with carried themselves with grace and professionalism. They were organized, patient, and kind -- traits that are so important during such a vulnerable time. I truly felt like they cared about us and about honoring my daughter with dignity and respect. I can't express enough how grateful I am to Crotty Funeral Home. They brought some peace to a situation that felt impossible. I only wish we had gone to them from the very beginning.

Contacted this funeral home in order to transfer my burial insurance that I took out in GA , so it…read morecan be used here in Texas. Everything will be the same so great value with this transfer over. Sabrina Young the owner came out to the house and I showed her everything I had and then we went from there. She is a veteran and the service officer at the local VFW POST. This is very beneficial for me being a disabled vet. She also discussed a lot of other veteran options and paperwork for the headstone and cemetery plot. I highly recommend this funeral home to anyone, but if you are a veteran this is the service you should use this service. Sabrina will be there to help your spouse through all the steps during this transition.

I would like to salute Sabrina Young for her work to build a veteran business that supports our…read morelocal community. Our experience on planning our funeral exceeded our expectations. We learned from our parents that pre planning our funeral is the best thing we can do for our family. When that day comes, the experience will be handled with Dignity and Respect!

My brother and I had to make an appointment to pick up my mom's ashes. We live 45 minutes away…read more When we arrived, there was a lot of smoke in the air, coming from their building. It just felt creepy and disturbing. The door was locked and we had to wait in the smoke for someone to come to the door. Once we went in, the place was pretty tacky and smelled bad. We sat down and were asked if we could come back later, because their new driver accidentally took my mom's ashes to their other location. About an hour later, I called to see if they were back and she said it would be another 45 minutes. They gave us a free urn for our inconvenience. The job got done and it was affordable. If you need anything more than that, you might want to go somewhere else.

They received my dad mid July, 2.5 months ago. For the past few weeks I have called and left…read moremessages with their service and sent emails. No replies. There customer service is non existent. All I am asking for is an update on either the remains or death certificate. I paid for their services and I don't think it is too much to ask for them to pick up the phone and call me or bang out a reply and hit send. Their lack of communication has me worried about my father and that maybe I trusted him with the wrong people. I do not recommend! If they spent as much time returning phone calls and emails that they do responding to negative feedback maybe they wouldnt get so much negative feedback. Check reviews on all websites before you choose them. My next step is filing a complaint with the TFSC

We are beyond words in expressing our gratitude to the entire Cremation.Green team. When our…read morebeautiful13-year-old daughter passed from Ewing Sarcoma at MDA in Houston, we were initially transferred to another facility for cremation -- a rushed process that left us uneasy because the facility was so cold and nothing like what we expected for our sweet girl. Late that evening, while searching for a place that would truly honor her, we found Cremation.Green. We called close to 9 p.m., and Laci answered with such compassion and understanding. She immediately helped us make arrangements, and by the next morning, they sent a vehicle and our daughter was lovingly brought to their farm. The experience was beyond what we could have hoped for. We were able to watch the entire cremation and send her off ourselves -- something that brought immense peace and closure. The facility was modern, serene, and absolutely beautiful, with a viewing room designed in the warmest, most comforting way imaginable. When we walked out with her ashes, the wind was softly blowing, and the trees and windmill seemed to wave us on. In that moment, we felt a deep sense of calm and gratitude. We are forever thankful to Cremation.Green for creating such a sacred, dignified, and loving space for our little birdie's farewell.

What makes Austin a great city is its community and when I was faced with finding a funeral home to…read moretake my husband's body it was traumatizing. Luckily the city has support services that help you in the process and the counselor they sent did a google search and found this place because I wanted to deal with a place that was close to home. They had a list of funeral homes and cost for cremation from traditional funeral homes was exorbitant just for the cremation not including transport, storage, fees, etc. So we found this place and the counselor called this place on my behalf. It took about an hour for them to get the body and later that afternoon I was able to talk with them on what services I needed. Pricing is very transparent and they handle almost all of the paperwork online. I was able to select the urn, extra death certificates, and get it expedited. they handle all of the paperwork and filing and you even get an obituary page with unlimited words. There was a slight hiccup with the Dr delaying the signature in the death certificate but it was resolved quickly and it took less than a month to receive my husband's ashes. On top of that it's carbon neutral and they use the cleanest technologies. They offer other services like green burials or water cremation as well. I didn't opt for a viewing but they also provided services around that too. Since I live central my pick up was off 290 but they also have a couple other locations further north or south. If you're looking for an alternative that is environmentally friendly and won't break the bank I can say this is a good option.

Sadly, my Mother passed away 1/27/26. Hospice recommended Heart of Tx Cremation. Mr. Hernandez was…read morevery kind and professional. They also had a nice selection of Urns & jewelry.

Called on Tuesday to request information and possibly contract with Heart of Texas for cremation…read moreservices. The receptionist said she would have a funeral director call me as soon as they were free. By Thursday morning I still had not received a call. I chose another provider of course.

They are the least expensive option in the area but they take quite a while. It pains me to think…read moreabout my brother deteriorating before they finally went through with his cremation.

My mother has been there 3 weeks and I have no idea what's going on, They don't answer the phones,…read morethey don't return the calls left at their answering service,. and I have various entities chastising me for the want of a death certificate, which they haven't even transmitted to the Office of Vital Records yet. It must have been a miracle that I even got through to this company on the first try to book and pay the full fees up front for this total lack of service. There's absolutely no way I can wait another 3-5 weeks for them to generate the physical death certificates which I also paid for up front and now I have to go down to Vital Records and pay for them again. When and IF this company ever submits the records to them. And I have no way of knowing that until I go down there in person and fill out the forms and pay the non-refundable fee even if the record still isn't on file file yet. Today their phones don't even kick over to the answering service. Which is is the third time in two weeks that I can't even leave a message for a callback (which they would of course have ignored again). If I don't speak with somebody there today, I'm back-charging with the bank and having her rescued and taken to another service provider.

Linda was great and communicated the entire time. The price and availibility is good and she is…read moreworking with me on where to pick up the ashes that is convenient.

From the owner: Making Cremation Arrangements can be overwhelming, stressful, and cause unnecessary burdens on you…read moreand your family. We understand your pain and grief, and we care. We ease your burdens from start to finish. • Cremation costs with our simple and easy direct online cremation services are inexpensive, and our high level of caring for your needs is very important to us as cremation providers. Many people ask, “Is there affordable cremation near me?” and the answer is, yes. We provide affordable cremation with our direct cremation services for the entire Dallas, TX and Fort Worth, TX metroplex. • Our Promise of helping families with end-of-life needs while making the process easy has been kept in our two decades of experience. Our family-owned cremations service and Crematory is trusted by thousands of families, because caring matters. With one phone call, we will ease your burden by taking care of your needs from start to finish. That is our promise to you. Look at our reviews, we want to make sure the process is as easy as can be. We are always a phone call away with no answering service. 24/7

I highly recommend this company, as their price is about 1/4 the price of a funeral home cremation…read more Their were prompt even though they had to come to Granbury to pick up for transportation to their facility in the middle of the night. I was a bit taken aback when a hearse arrived with two gentlemen who said they worked for a funeral home came to the door; then they quickly told they do pick ups for Lone Star. They were kind, polite and considerate. After I was notified, I drove to their facility to pick up my husbands ashes, and received the death certificates. They had also notified Social Security about the change in status, and I received SSA without any change in schedule. I highly recommend this company. I was able to make all the arrangements over the internet and pay with a credit card.

I let them handle my wife's cremation recently. I had to repeatedly send the request for a death…read morecertificate because they kept saying they didn't get it. All I did was forward the previous emails to them and they finally got it. They dragged out the process so I have to wait 10-14 days longer than I should have to get the death certificates. They didn't guarantee a specific date, but their estimate of 7-10 days turned into two weeks. When I went to pick up my wife's ashes she was just in a paper bag on the floor with many others. Watching her haphazardly search through the bags on the floor was horrifying. I would not recommend their service to anyone.

Lack of communication; numerous typos in the bifold materials that the staff should have corrected…read more Honorarium paid to the funeral home to give to the clergy and church was not given to them. Our family will never use their services again. Their lack of attention to detail make a difficult situation even more stressful.

The staff is very helpful and professional. Would recommend for families in this difficult timeread more

My mother bought a prepaid funeral plan with Hewett-Arney back in 2018. At the time, the service…read morewas wonderful. Since then I believe the funeral home was sold to a third party. My mother's health had been failing for over a year and she went into hospice on Monday and fell into a coma Thursday. She wasn't expected to make it through the weekend. I had flown in from out of state and my Aunt had come up from Houston. We went to see the funeral director Friday to finalize arrangements and set things in motion as much as possible. Getting information from him was exhausting. Perhaps I should've brought in a CIA interrogator? When I asked if we could have the funeral on Monday, he informed me he "doesn't work on Sunday". He also said he would need two days to prepare the body. We said we wanted a closed casket. He did assure us that if she passed on Sunday, someone would pick up her body so it wasn't just sitting at the nursing home. We went to a florist afterwards (recommended by a family friend, not the one he recommended) and they were amazing. My mother passed away Friday night, so we returned to the funeral home by appointment on Saturday. At this meeting David brought out a paper that had been filled out by my mother with much of the information on it we were discussing Friday. Information like; which flowers, what scripture, etc. You know, information that would have been helpful Friday when we were DISCUSSING those things. Particularly, flowers since we had picked them out Friday, which he knew we were doing! We had the visitation on Monday 5-7. He did not stay for the visitation, because he works 8-5. His assistant stayed in the office until we left at 7. She, by the way, is amazing. On Tuesday, with just over 2 hours till the funeral, he texts me that my mom looks very nice and the casket is currently open, however if I want it closed they can do that as well. Since I had told him Friday and Saturday that we wanted a closed casket, we were eating, and he had really pissed me off at this point, I didn't reply to his text. We were going to be arriving a half hour before the funeral which would give plenty of time for them to close the casket. When we arrived and my Aunt asked him to please close the casket, he SCOLDED us for not replying to his text. Changing from an open casket to a closed involved him moving the flowers over, closing the lid, and repositioning the flowers. You don't get to scold the grieving family like that! NOT acceptable. To top everything off, he signed the guestbook at the very top! He didn't ask first. He didn't sign at the bottom after all family and friends. He signed at the top!! He seems to have zero EQ and zero customer service skills. Since he is in a service industry that requires compassion, those are pretty big deficiencies to have. I believe my Aunt was very accurate when she said he is like that person getting ready to retire and has already mentally checked out. As I mentioned earlier, his assistant Rebecca is amazing. She knew that my mother loved butterflies. She took the initiative to add a row of butterflies to the funeral program - they were beautiful! That little added touch meant SO much to everyone at the service. She should be the front person for the funeral home instead of the insensitive jerk that we dealt with. It is unfortunate that the reputation built up over a century is being decimated by the current director.

I found this Funeral Home on yelp and read reviews on Google after my grandmother passed. The…read morecouple that own and run this have been extremely helpful and kind during the whole process. We were impressed that their pricing was available online and straightforward. They own the crematorium, so getting our grandmas ashes back quicker is nice.