Another great experience donating blood at this location. I came on a wintery day after receiving a…read moreconvenient text reminder from Versiti. This blood center was busy on a Saturday but very well organized. My donation specialist, Oluremi was efficient, friendly and skilled. She had no trouble accessing my vein and honestly the experience was about as painless as can be! I was done in record time and on my way. I'll be back again in 56-ish days!

My experiences giving blood at Versiti blood center on Meridian Street have been consistently…read morepositive. It feels SO good to do something so helpful and life changing -- and it requires minimal effort. I am typically in and out within 60-70 mins. I can go in the middle of a workday without skipping a beat. This is because it only takes about five minutes to complete the initial check-in/med check...and then while you're donating you are free to use your phone, read a book, etc. After you donate, you receive an email when your blood has been shipped to a medical center for use. It is so heartwarming to know that your donation was used for the benefit of someone else. This gives me pause...in a good way...every time. There is free parking on site. They will offer to schedule your next blood donation at the earliest point that you're eligible to donate again, making it so easy for you to return. And, have I even mentioned that there's a free snack at the end? The Nutter Butters are my go to. ;)

My first donation experience was mixed. Everyone I interacted with was cordial, and no one was rude…read moreto me. However, several aspects of the experience left me feeling that the donor experience could be more attentive. After being called back, I waited approximately 15 minutes before anyone started my donation. Once the donation was complete, I waited several more minutes before being disconnected. Customer across from me even asked why had I not been disconnected yet. Staff kept walking by and finally someone said they would unhook me and proceeded to tell me someone saw me and wasn't doing their job. I understand that centers can get busy, but a brief explanation or update would have made a big difference. It can leave a donor wondering whether they've been forgotten. During the donation itself, no one checked on me to see how I was feeling. Even a simple "How are you doing?" or "Are you feeling okay?" would have helped me feel more cared for and reassured that staff were attentive throughout the process. This was my first donation. I also didn't feel the music being played was appropriate for a medical setting. I realize music preferences are subjective, but I was hoping for a more clinical atmosphere that would help donors feel relaxed during the procedure. Overall, my impression was that their was a lack of efficiency, and the experience lacked the level of attentiveness and clinical atmosphere I expected. With a little more communication and periodic check-ins with donors, I believe the overall experience could be significantly improved.

It has been a long time since I have donated plasma and things have definitely changed since then…read more This location is pretty clean and organized when you first go in and do your physical etc.. It goes relatively quickly if you do some of the stuff online first when you arrive you will do your health questions and do your check in and then stand in line, I would have to say my only complaint is the lack of seats. For those of us that are older, and have arthritis standing for an hour or so, can really be traumatic on one's knees. I mentioned this before, but no one really had a reason why they don't have chairs. I do think that the phlebotomist and the front and people are pretty nice and caring and also are trained pretty well because sometimes I have gotten people who stick me and don't do well. At this location I haven't had that issue at all. They definitely check back with you. They're open to you asking questions , overall so far it has been a really good experience. One additional thing to note is that they have newer machines, so the actual process goes very quickly. Once you get connected I spend no more than 30 minutes there.

Awful wait times. Your scheduled time means nothing. If you have anything else you need to do the…read moresame day, don't plan on a timely procedure.

Extremely long wait times, you will be standing at a minimum of an hour before being placed on a…read moremachine.

I will never in my entire life go back to this place or donate through this company ever again. The…read morecompany is now Grifols which I have never had a problem with until arriving at this location. There's a gentleman who is a very tall, heavyset, bald man with a large framed pair of glasses, that is the single handedly most offensive and ignorant person I have ever met. When I arrived, everything was fine until they did a check of my arms and everything else. I had recently had blood work done at my primary care's office the Jane Polly Center on North Arlington and so there were some slight bruising and marks on my arms. When I pulled my sleeves up, I did state and identify this immediately, and even though I was able to provide all of the blood testing, I had done with dates and test names via MyChart to prove that my blood work was a valid reasoning for the marks of my arms and bruising. I was told that that was not a sufficient and reasonable explanation. That I had to somehow provide a statement on my chart that I had been stuck in both arms with syringes to draw blood. I have very constricted veins that roll almost every time. So it took a little while and trying both arms in order to get one to draw blood from. I did everything I could within my power to provide him with the information to show that I was in fact someone who had blood work done. But instead, I was dismissed and disregarded as nothing more than an " lying junkie, who had blast marks upon his arms" there was a lot more insensitive and rude as could be things said. But to spare you all the details of that part, you can just assume where that had gone given the statement he made that I did include. Even though it had been long enough since the blood work and I had sufficient hydration and nutrition in my body, I was treated as nothing but subhuman trash, who was not seen as equal and worthwhile. So I was dismissed on every claim I made to try and show that I wasn't what he was claiming me to be. I will never go back to this place and I hope that gentleman is fired because I heard him say these things to more than just me but in different situations

I just wanted to share my opinion and experience today at this Plasma Center, located at 3902…read moreMadison Ave, Indianapolis Indiana 46227. Today I went to this location to due my Weekly plasma donation, while at this center,I was disrespected by a staff member by the name of Alex Spiker, he was rude , in my opinion obnoxious, I had requested a certain staff member to proform my procedure,I told other staff member Robin that I wanted to know why he was refusing my request,then he came to my bed and said " I don't have to cater to your request" but upon looking at the guidelines for grifols plasma center I have the right to request a certain staff member to perform the phenbotomist task of my donation. I then went up to the front desk to speak to the facility director Devin, while speaking to another staff member Jodie, Alex Spiker came to the desk area and in a harah voice and told me to leave and not to bother the staff. I don't believe I deserve that type of treatment after being a loyal customer for many years. I don't recommend this facility, due to this staff member treating customers in such a hateful manner, I tried contacting their corporate office and got nowhere, I guess this facility a bad review and I hope other people see this review and avoid donating at that facility. Alex should not be allowed to work at that facility with that type of attitude.

Disorganized and rude; moved my appointment up, and snapped at me for not knowing every part of…read moretheir process even though it's my first time to donate at this center. I'm not coming back.

Indiana Blood Center is part of a regional consortium that secure donated blood and blood products…read morefrom volunteers and distribute to hospitals and medical centers to use for various medical emergencies and patient treatment regimens. IBC maintains several regional locations around the state, and extends donation opportunities through mobile operations and blood drives. I've given blood at various times in my life, but a few years ago when a family member needed a blood transfusion, it motivated me to become a regular donor. Donation options include whole blood, which is the fastest and easiest procedure. If you have more time, IBC also has apheresis procedure to collect platelets, double red cells, or plasma. Indiana Blood Center maintains a robust user interface on www.donorpoint.org where you can schedule donations at a blood center or blood drive. The staff are friendly and offer plenty of free snacks and drinks after a donation session.

The staff stared at me when I walked in and didn't say anything for minutes, which was fine by me…read more One girl yelled up "time?" and im like, "like my appointment time?" "it was 4:45, I am sorry I am a little late because of traffic and an accident but I did call and no one answered". Both employees continued working. I stood there thinking, okay no big deal. A few minutes later the older woman snippily says, "I said I'll be right up". I said," okay, no problem" but since she was clearly annoyed I sat at a chair. A third lady came up to intake me and the older woman says,"Nope, reschedule". I am appaulled at how rude they were. I was FUMING and really had to try hard to keep my cool. I am a human, so you can use full sentences when talking to me and treat me like it. I have AB positive blood by the way so I am a universal plasma donor.

I would advise anyone that comes here to request a professional or someone that has been doing this…read morejob for a while. A young short blonde haired lady attempted to put the needle in my arm, but missed and proceeded to try and poke around with the needle inside me to hit the vein. Doing so, she left scarring, bruising and swelling and walked off with an attitude asking someone for assistance to apply a separate needle inside my other arm. The Second young Lady was great. Nice, quick & professional. Be careful on who you allow to put a needle inside your arm. I'm glad my situation didn't turn out worse than it is.

This was very hard for me. I really don't like needles and shots! I walked in the door and told…read morethem I needed someone who will be gentle with me. So why did I go??? I kept hearing my co worker talking about how her daughter's life was saved by a blood transfusion. She donates regularly for this very reason. I usually don't pick up when they call but this time I did and I booked my appointment on the spot. Everyone was very nice and patient with me. There was several signs with testimonials about how they were saved or their child was saved. So I knew I was doing the right thing. I won't lie and say it didn't hurt cause it did. But it was worth it if I am able to save a life. Did I mention the snack bar?? After your donation you are advised to sit and eat a snack before you leave. Consider donating......it can save a life.

Everyone here is very caring and attentive during the process! Highly recommend this location…read more Donating blood / plasma / platelets TRULY IS the gift that keeps giving!!!!

This location has been disappointment. Took almost 3 hours to get checked in and a physical…read more Phlebotomist scheduled my next appointment. Upon arrival today it says I don't have an appointment. After finally getting some help I was told I didn't have an appointment it must not have saved. I can schedule one for today.... 2 hours from now. No thanks. Short staffed or not donors should not be treated like a burden!

When I was taking my vitals the machine reported that my blood pressure, both top number and bottom…read morenumber or way below the average and staff member said that it couldn't be right according to the numbers which I could not see by the way , he said according to his machine I should be dead then he referred to a colleague and asked what he should do and her response was to retake it after 5 minutes of sitting clearly this was an error on the machine. After sitting for 5 minutes came back cub and done my vitals again this time the numbers were higher but my pulse was at 103 I insisted that I retake it after allowing me 10 more minutes and he said no because the rules State you only get twice to do it but first time I was clinically dead according to their machine and I insisted that I'd be retested asked to speak with a member of management but instead they referred me to their nurse who also said two times is the limit but how can they consider the first time they said I was clinically dead?