Great First-Time Donation Experience…read more I had a great experience donating blood here the other day. It was actually my first time ever donating, as my doctor recommended it since I'm on TRT therapy and needed to do a Power Red donation. I was definitely a little intimidated going in since I had never done it before. I had also read a few negative reviews online beforehand, which made me a bit skeptical, but I decided to go anyway. Before my appointment I called ahead with a few questions and spoke with a really helpful staff member who gave me great advice and helped ease some of my anxiety. When I arrived, the front desk team was very friendly and welcoming. They walked me through the process and made everything easy to understand. The nurse who set up my donation was knowledgeable, patient, and very kind throughout the whole experience. Since it was my first Power Red donation, I learned the machine can be a little tricky because it cycles your plasma back into the line, so you have to keep your arm positioned a certain way. The system gave a few warnings during the process, but the head nurse came over and was incredibly friendly and knowledgeable. She stayed close by for much of the time to make sure everything went smoothly and that I was comfortable. The staff also checked on me multiple times and brought me snacks, including chocolate chip cookies, and set me up with my own tray and a bottle of water. It really felt like they cared about making sure donors were comfortable. It also wasn't overly crowded. I showed up around 10 AM and there were probably about ten people donating, but by the time I was halfway through my donation it had quieted down quite a bit and I had plenty of space. The chair itself was very comfortable. After finishing, I was able to relax in the recovery area and help myself to some snacks (the popcorn was great!). As an added bonus, I even received a free ticket to the Renaissance Festival for donating that day. Overall it was a very positive experience and the staff did a wonderful job helping a first-time donor feel comfortable and supported. I would definitely recommend this location to anyone looking to donate blood.

My siblings and I have been donating blood together for years and we started at the Scottsdale…read morelocation but have expanded to this one and Mesa. I've been here a few times now and have had mixed experiences. I wasn't able to donate on two occasions because of a slight fever and low iron, but that's not their fault! I've donated successfully a few times and it's been a smooth process each time. The phlebotomists are professional and friendly and I personally haven't had issues with the needle stick and draw. Lots of snacks and drinks available, nice receptionist at the front, and spacious location. I recommend donating at a Vitalant near you and helping others!

I have been coming here for over a year since March, and I've gotten to know some of the people…read morethere, and of the people I've gotten to know, including the people that has to in the initial testing rooms to see if you're good to donate and the people in the back that stick you with the needle, are all very nice and funny. I myself have had a few minor anxiety issues in the past, with passing the blood pressure portion of the test in which case I have been above the highest I can be at and have failed so it has not helped me keep positive mental focus on being able to go back, but that's on me, not on them. But the women that I have tested with regularly, work with me on my anxiety issues which I think is very cold and very much appreciated and they're all funny and I've had conversations with all of them, and the people in the back have awesome senses of humor as well and are very cool, and are very nice and cordial when sticking you, and they change their gloves out for every new person that they work with, they make sure all the accessories that are used when donating are in good enough condition and they check to make sure everything is going to go OK. I did yes, have a bad stick ones from someone that was relatively new there, and in doing so, they had to take it out of my right arm which is the arm or use most often, and had to stick me in the left and because I accepted doing that, I still got for pay for going through that day, but because my left arm is not as applicable to stick as my right arm, I ended up having an ice pack but on both arms and having some incidental swelling go down, but I don't necessarily pin that on them, and I do not define it as being a bad place by one bad situation, that's just immature. I continue to go back, and that one new person that stopped me from my previous story above, I let do it to me a second time because I thought he deserves a second chance and everything went fine and it was OK afterwards. I'm sure the wait times that some people complain about, or understandable and the time you have to wait, but I'm sure they have a system they have to go by to make sure when people are OK to move forward with the process and that the people that complain about the wait time are either inpatient or don't understand that I'm sure everyplace has some kind of process to make sure people get in when they can and when it's available. I don't usually give five stars to most things because five stars in my mind is perfect, and as corny as it sounds, I don't believe in perfection, but I think some of the reviews of this place because I go there, are kind of bull crap and probably put up by some impatient and immature people, so I'm writing it as good as I believe it gets. And despite how big this review is, I consider it a pretty thorough one talking about how I like this place and why, and sharing some hopeful common sense laid on the bad reviews, because I don't think it's as bad as they think it is.

I would give this place Zero stars if I could. The workers are rude and unprofessional everyone…read morequits because Thier management is incompetent and they have to hire and import employees from Calexico. Feel free to ask their staff if you don't believe me. Thier payouts are the lowest of all the plasma companies and Thier customers are ghetto AF. Would never return

Only my 3rd visit, but staff has been friendly and understanding each time…read more 1st visit took longer than expected, but when do you ever get to see anyone in the medical field right at your appointment time? Wish I knew the names people of the staff I have has interactions with. But Kenneth is awesome with the stick!

I received an email saying book your next appointment and we'll pay you $110 ,myAppointment was…read moreyesterday and guess what I only got $40.

I come here to donate blood every 56 days and always have an awesome experience…read more The facility is new and nice, with the latest and up to date medical equipment. Everyone working is very very nice. Today Shauntey took care of my donation and she was awesome! I highly recommend her! Yari also helped get my physical done and was very nice. Antonio and Marin are also great too! I highly recommend coming here if your ever want to donate blood. They also do platelet donations!

I have been going here for years, but they just recently got a Yelp page. I have donated platelets,…read moreplasma, whole blood, and regular blood. The staff and volunteers are kind and help the experience be better. They talk you through everything, I know I was scared when I went for my first platelet donation, but they listened to my concerns and talked me through the process.

As a first time donor, make sure you have time in your day, if you're in a rush come a different…read moreday. However they will walk you through the entire process and help if you need anything. This place is amazing. People at the front always greet with a smile and kindness. The people on the donor floor are quick and professional. There is water and snacks at the entrance. The area is always clean. Two of my experiences there- I broke my glass water bottle on the donor floor, they attended to the problem quickly. They were understanding. Another, is a worker saying a comment in regards to a person asking to pick up their wallet. She made an unnecessary comment about how the wallet doesn't have any money & that's why the young gentleman is there. She has a rude attitude all around.

$46 and 2 hours of my life for the privilege of losing blood and earning an 8-week deferral…read more I spent roughly 2 hours at the plasma center and received $46. Then, because the machine apparently decided to keep some of my blood instead of returning it, I was told I'm now on an 8-week deferral because the red blood cells couldn't be returned. They explained that this was due to FDA regulations. Fair enough--blood safety rules exist for a reason. But it would have been helpful to understand exactly what happened, how much blood I lost, and what the recovery implications were before leaving. So, to summarize: 2 hours $46 blood not returned 8-week deferral. That's an impressive exchange rate for modern civilization: two hours of my time, a portion of my blood, and eight weeks of unpaid leave from the opportunity to donate again. I understand that equipment problems and FDA requirements aren't necessarily the staff's fault. However, the communication about what happened and why the deferral was necessary could have been much clearer. At least I got $46 and a firsthand reminder that donating plasma comes with terms and conditions apparently written by a committee that has never had to explain them to a person who just lost blood. Two hours, forty-six dollars, some missing blood, and an eight-week timeout--apparently that's the premium package. They will respond with a generic response to call them which you do and they don't respond as some guy called Patrick is too busy

I came here on Sunday morning and everything went beautifully. The staff is extremely friendly,…read morechecked me in efficiently, and checked on me several times during the donation. I cannot think of anything I would recommend to do differently. I've been to three different Vitalent locations and this one is just fine. In fact, they've all been just fine. It's a wonderful feeling to know that you're helping someone live, and that's what you're doing when you give blood!

Went to the mobile donation at my work place. I've never had an issue donating blood before. It was…read moremarketed that we would receive a $15 gift card. They stuck me and then when they couldn't get a good flow, they fished for my vein. After they determined the bag wasn't filling fast enough they kicked me out. With a huge hematoma and no gift card.

My siblings and I like to go around and donate around the valley. This time was Goodyear. We got in…read morequickly and was immediately greeted. I didn't even have a chance to sit down. Location is a little smaller than a there, but got the job done. Donation was quick, and snack area was small with limited seating. But it got the job done.

Donating blood is so important! Which is why my brothers and I do it together a few times a year…read more We decided to visit the Goodyear location since we had never been here before. It's located in a strip mall will plenty of parking. We had scheduled our appointments through the app a week prior and booked spots at noon. Two of us did whole blood and one did power red. We were checked in at the front desk and didn't have to wait long to get taken backs the phlebotomist I had was professional and competent during the health screening and interview process. She also did well inserting the needle and getting my donation going. It's a quick process: it only took me 6:30 minutes to donate a pint of blood. Power red takes about 40. The phlebotomists here were friendly and good at their jobs. The center itself is older and smaller than other ones but cozy. The canteen area has chairs but no tables. Lots of snacks and water bottles. The whole experience was seamless from start to finish. I would recommend everyone donate if they are physically able to! Especially platelets; a longer process but always in high demand to help cancer patients.

I have been going to the Avondale location for a couple of months. The facility is always clean…read more The employees are efficient and personable. Definitely a 5 star review.

Consider this..Takeda Pharmaceutical who is the parent company of BioLife has a $54B market cap…read more However, is paying you peanuts for your plasma. If they don't get your plasma they can't report profits to their shareholders. Based on my weight and hemoglobin, I gave 1050ml for a payment but the person next to me because they were less weight and hemoglobin only gave 450ml yet received the same payment. They were in and out in 30 minutes; I was there almost an hour. Is that fair? In an investigative report, "Donating" plasma is low-paid labor that has become essential to an exploitative global medical industry." The USA is 1 of only 5 countries to legally allow selling of your plasma. Its long term health effects are unknown and short term leads to dehydration. There's also a book written about the industry called "Blood Money", an excerpt - "Prior to the COVID-19 pandemic, roughly one thousand Mexican nationals crossed the US border every week to donate plasma at the fifty or so clinics in the El Paso, Texas, area."

Staff talks more than they attend patients. Expect to wait over 20 mins just to get checked in…read moreregardless if you have an appt. They used to be good but it's getting worse every visit. There's a handful of people that are good but some definitely make it hard to want to come back.

I was told that they need to copy my SS card and need me to fill out a Credit release form. When…read moreasked why, They said, "it's the law so they can track donations" well guess what Not the Law and 3 other donations centers I checked with do not require nor did the know of any law requiring it. Do not open yourself up to Fraud! Don't donate with them!