The customer service here is a complete joke, all thanks to Justifiably-Useless Jenypher (because…read moreclearly, 'Jennifer' stands for 'Jumps to Excuses, Never Not Ignorant, Failing Every Responsibility'). I was standing in the online pick-up line, waiting my turn, when some random woman strolls up and gets helped before me. When I politely pointed out this obvious screw-up, Jenypher decided to gaslight me with the weakest excuse ever, claiming the other woman was there first. Spoiler alert: she wasn't. No apology, no effort to fix her mistake--just arrogance and incompetence rolled into one. If this store insists on hiring employees like Gaslight-Jenypher, they might as well rebrand as 'Carters: Where Customer Service Comes to Die.' Avoid this place unless you enjoy being insulted by clowns who think lying is a personality trait.

Terri and Erica were super helpful! I have a 2 and a 1 year old and I was returning clothes and…read morethen planned on shopping but my son was losing it so they gave me a gift card instead. They were super helpful and patient with this tired mom and it's super appreciated. It was also very clean and they were redoing one of the racks and trying to make it look it's best.

I am back! I was in Stockton recently and dropped on into the Chicos women's clothing boutique…read more The shop is located in the Lincoln Center right next to the Trader Joe's. The shop, like all Chicos was beautifully designed, and had all the inventory gorgeously displayed. The styles range from classic timeless, resort wear, casual, flashy bedazzled sequins, to night on the town. Chicos is revamping their clothing lines and marketing to target a more diverse age bracket of fashionistas. I could tell with the current summer inventory. The shop is smaller than most other Chicos I have shopped at. But they have a section of Soma lingerie. The lingerie is beautiful, feminine, and quality made. That brand is part of the same company that owns Chicos. Not all Chicos sell Soma in their shop. So that is a bit of a bonus for shopping in the Stockton Chicos.

I really enjoy visiting the Stockton Chico's whenever I'm visiting my Morada, CA family. The staff…read moreis generally really friendly and upbeat. However, this visit I was met by a cold and disconcerting African American employee. As a shopper who spends $300-$400 per visit my patronage is generally a welcomed retail event. Being more interested in my retail experience, I completed my shopping and upon checking out I engaged this employee and asked if she was new at this store. Her shocking response was "...I an the manager and I have been here over 10 years!" Then she just walked away! Wow! No further conversation to recognize that she was continuing to be rude after never acknowledging my store presence or the large purchase I was making. Had the other sales personnel not been so nice and deserved this sale, I would have walked out and purchased nothing. So glad to not have encountered this manager on my other trips. I returned a week later with my sister another girlfriend, who I introduced to Chico's. This manager was off and it was the usual welcoming and friendly shopping environment. My physician sister inquired about the treatment I'd received and we were given all the information for this manger and full apologizes. However, no defense provided for her which means she must treat them the same! Another rating will follow for the 5 Star followup visit when this manager was not present.

I came here yesterday to pick up an order that I made online. I had not actually been in this…read morephysical store before and I was pleasantly surprised . It is a small store but everything was super neat and well organized . The store was clean and bright and they managed to get a lot into such a small space . They had some gorgeous outfits on the mannequins and I did look around for a few minutes before heading up to the register to grab my order. While the cashier went into the back to locate it, I started browsing the clearance shelves . When she brought out my order she told me that because I picked up items today I could get an extra 10% off the already 50% off clearance items. That was an awesome bonus. As much as I love the store and the service, I loved the clothes even more. I bought a dress, blouse and a new bra online during their Labor Day sale and when I got them home everything fit like a glove. The quality of the clothing is fantastic. Unfortunately I can only afford to shop here when they are having a major sale and even the few items I was interested the in on the clearance racks were still out of my budget. If you're a plus size girly and money is no object, you should head over immediately. You must love the fit , quality and service. I, however, will have to stick to just shopping here a few times a year during the big sales, but I definitely look forward to it.

Recently moved to Lodi a few months back and have been shopping at this location since. Clean, nice…read moresize store that's always well stocked. Employees are super friendly...special shout out to Whitney and Yvette! Would recommend curvy and plus size women to check out this store and location!

Love coming here when in Stockton. I can find unique jeans tops and shoes for excellent low…read moreprices. Trendy clothes for every season. Sales staff are nice and friendly. The cashier helped me with all the discounts the store had to offer. I'll be back.

Gorgeous, clean - no - immaculate. Helpful, friendly staff…read more The clothes are trendy and classic. You can get all kinds of foundational garments, like tanks and t-shirts, plus sequined shoes and tops. The quality is not high, but who's going to wear plus sized leather pants with twelve inch shaggy fur cuffs often enough for them to wear out?

Disappointing Experience -- Staff Conduct Reflects Poorly on a Worthy Cause…read more I want to start by saying that I genuinely support the mission behind Discovery Hospice and have visited this thrift store with that in mind. That's exactly why my most recent experience was so disheartening. While shopping, I came across an item I was interested in purchasing, only to find it had already been set aside in a pile of other merchandise -- reserved by an employee for herself to buy while she was actively working her shift. Customers come to this store to support hospice care, and it's unfair for staff to have first pick of inventory during store hours, pulling items before shoppers even have a chance to see them. The situation worsened while I was waiting in line. The customer ahead of me had spent a considerable amount of money and was interested in an item kept behind the counter. She was given permission by staff to step behind the counter to photograph it and send the image to someone she was considering buying it for. Rather than honoring that graciously, the same employee who had been setting merchandise aside for her own purchase made a comment insinuating that this customer -- who had just made a generous purchase supporting hospice care -- might be there to steal. It was uncalled for, disrespectful, and uncomfortable to witness. To top it off, when I brought my own item to the register, it was clearly marked with a yellow sale sticker, yet the cashier attempted to charge me full price. I had to point it out myself to get it corrected. This store exists to support a deeply important cause, and the community deserves to shop here with confidence that they are being treated with honesty and respect. I hope management addresses these concerns seriously, because the conduct I witnessed that day does not reflect the values that Discovery Hospice stands for. It's disappointing, having to write such a review, however as a consistent shopper and cancer survivor, it's very uncomfortable having somebody have her over you as your shopping through jewelry, Overall, just an uncomfortable experience

I went into this store and fell in love with a pair of pants. I went to try them on and they were…read moremissing a button, I went to one of the workers and kindly asked if the price could be brought down since they were $40 dollars for damaged pants. The woman then said "well you need to remember this is a thrift store" which I think is an ironic statement when they are selling a pair of DONATED pants for $40.

Jennifer is amazing, let's just start there. She helped me during two visits and make proper…read morerecommendations based on what I was looking for and my shared style goal. The store always has a good selection (bad for the wallet great for the closet lol), as well as a generous Cacique collection of which not all LB stores have.

I just want to say that every time I have gone into the store, they have always greeted me and…read moreasked if I needed assistance. And when I've needed assistance finding something they have always been very helpful. I most recently came in for a bra fitting. I asked where they did the fitting measurements and they said they could either do it in the section we were in, or we could go to a dressing room. I was fine having it done in the bra section where we were. I told them which bra I usually get and they gave me a few other styles to try. These didn't work, however, the fitting was good so I went back to my regular style and chose some colors. Eboni and My we're both very helpful. All the other ladies were helpful as well, I just don't. remember everyone's name. Every time I have come into the store, they have been pleasant and helpful. My only complaint has to do with the actual merchandise. It is overpriced for the quality of the clothes. Bras and underwear are great but some of the tops are made out of a cheap quality. I get all my work pants from Lane Bryant and I usually buy several pairs of the same kind. My only complaint is they don't carry the short length in the store. Also, quit changing the front pockets. Just regular pockets, no zippers, please!

I'm an avid shopper of this store but I was so disappointed when I returned from a long vacation…read moreand realized that I misplaced a receipt from shopping there before leaving. I purchased a sweat suit for my granddaughter who I was planning on seeing on vacation but the cashier didn't remove a sensor from the jacket. So I went to the store and asked them to please remove it so I can ship it to my granddaughter but they told me they couldn't do it without the receipt. I told them I spend hundreds of dollars at their store and I would gladly give them my DL if they doubted me but they refused.

We were thrilled this wonderful TJ Maxx store opened in Stockton when we lost Bed Bath and Beyond…read more(& Big Lots not too far away). This store is always busy! It is very well managed, stocked, clean and organized. The cashiers are friendly yet efficient and usually keep the checkout line moving quickly. The store has security personnel as well as staff that restock during open hours, and some that monitor clean & spacious fitting rooms. The store has something for everyone at affordable prices! They display/sell clothing (all ages), shoes/socks, luggage & travel accessories, handbags/belts, jewelry (with attendant to assist), kitchen/bath/yard-ware supplies, organizer items, furniture, linens/bedding/bath supplies, paintings, frames, small exercise accessory equipment, gourmet gift foods, hair/nail/skin/handcare supply aisles, stationery and Arts & craft items, pet supplies/treats/bedding, other home decor, you name it! Items sell quickly and they are stocking new brands/designs daily. What you "see" might be a transient offer (you can ask); thus, you might consider purchasing it before it's gone! They have fabulous seasonal & Holiday items for almost every room of the house, for keeping or gifting.

I always stop at this location when traveling up or down Highway 5. It's worth going a little out…read moreof the way. Good selection and helpful, friendly staff.

It's been a few years since I wrote a review. Most of the ladies are fairly new, but they still…read morehave the main 2 they started with. Jenna and her crew help me so much and very honest. They help you pick out clothes or they let you just shop on you oun but there to help you. I only own jjill clothes. Anyway my new update