I was looking for a gift for my one year old niece, and without having children myself yet, unsure…read moreas to what would be fitting. Lindsay I believe her name is, came and greeted me right away and asked me details and I let her know while all the clothing in the boutique is precious, my niece hates clothes right now! (Quarantine attitude, haha!). Lindsay showed me some books, wooden toys, adorable tethers, food catching bibs that were PERFECT! She said had the best tips for how to put the gift together and wrapped it beautifully for the birthday party. I will be returning for the experience, quality customer service and great selection! Thank you!

Such a cute store !! Love the clothes and outfits for both boy and girl. Super great costumer…read moreservice as well!

The customer service here is a complete joke, all thanks to Justifiably-Useless Jenypher (because…read moreclearly, 'Jennifer' stands for 'Jumps to Excuses, Never Not Ignorant, Failing Every Responsibility'). I was standing in the online pick-up line, waiting my turn, when some random woman strolls up and gets helped before me. When I politely pointed out this obvious screw-up, Jenypher decided to gaslight me with the weakest excuse ever, claiming the other woman was there first. Spoiler alert: she wasn't. No apology, no effort to fix her mistake--just arrogance and incompetence rolled into one. If this store insists on hiring employees like Gaslight-Jenypher, they might as well rebrand as 'Carters: Where Customer Service Comes to Die.' Avoid this place unless you enjoy being insulted by clowns who think lying is a personality trait.

Terri and Erica were super helpful! I have a 2 and a 1 year old and I was returning clothes and…read morethen planned on shopping but my son was losing it so they gave me a gift card instead. They were super helpful and patient with this tired mom and it's super appreciated. It was also very clean and they were redoing one of the racks and trying to make it look it's best.

I was not updated when there would be a delay in my order. When I came into pick up my order, I was…read moreignored when I walked in.

Service is great and friendly. There is a wode variety of…read moregoods to look at which means you might find what you want or might not. But if you try, some times you find what you need. We got a couple good finds. Especially their legos at a great price. My family do not go all the time but have found the store closed during normal business hours. So call ahead of time. I encourage the owner to give updates on their facebook account or put a sign. I would say the store has been closed 3 out of 10 times we have gone.

i went for my first time a few weeks back, super sweet lady! i forgot her name but she was so kind…read moreand asked good questions. they have cute clothes, shoes, and a bunch of other cute trinkets.. i loved it! will definitely be coming back soon

This place is so cute. I wanted everything in the store. Sad it took me this long to visit. The…read moreowner is really sweet too, great customer service.

Service sucks, I had a return and the girl look like she was mad at me for returning it, really????…read moreSorry but I found a better price somewhere else and is the same quality! Please make sure your employees take their breaks so we don't pay the prize for it. I like the clothing, but I hate the attitude.

The manager and staff are very nice to us on our last trip. Took the time to help us with our…read morepurchase.

Just came in to get gifts for a friend's shower. This place is absolutely ADORABLE! I first came…read morehere when my baby was born a few months ago and found the cutest hat for his announcement cards. They carry very well made toys and clothing for babies/small toddlers that is made from very nice, soft materials. They have a large selection of girl accessories and boy/girl hats, shoes, pacifiers with cute sayings, etc. I wish they had some maternity clothing, as I m sure the clothes would be just as nice as what is here for little ones. What I love the most is the items here can't be found at Target, etc so your gift will be unique and super fancy! Jill was here the past few times I have visited, and she will wrap any gift perfectly. Somehow I missed this place when walking downtown during my pregnancy:-( Now that I found it, I will be back!

Great clothes for kids, the fabrics are worth what you pay for and long lasting. Cute extravagant…read moreand unique clothing options, great for photo shoot attire!!!stop on by and visit this family oriented place of business!

Great place I stumbled upon. I was in Lodi on a long term project. I need some lunch…read moreentertainment! A coworker recommended this childrens boutique for a leisure stroll. Beautiful assortment of toddler clothing. Cute girls clothing. The infant clothing is mainly assorted blankets and layette type clothing. Largest selection of hair bows I have ever seen. In fact will be stopping by today in search of an orange hair bow for halloween. :-) Sales rack is awesome. I purchased a 3T boy hurley jacket for about $22! I would have given this place 5 stars but I thought that a boys onesie layette type outfit for $89 is excessive. Even I that has a discriminating taste on children's clothing will not purchase a pj set for an infant for such a inflated price! You can shop at Ragamuffin (high end children's store in Modesto) and get a beautiful outfit with socks and bow for that price and still have spare change in your pocket. At first I thought it was just mis-marked--but I ran into about three other identical outfits in different sizes for that same price. Minus 1 star for not staying somewhat practical. I purchased a gift the other day from here and the sales rep wrapped the outfit beautifully in tissue paper and a cute white bag with beautifully colored tissue paper. Really cute! This added a star!

Worst location I've been to. I came in to sell some clothes, and the owner's daughter was extremely…read moreunprofessional and degrading. She and another employee were laughing while telling me the low prices they were offering for my clothes. Regardless of whether I accepted their offer, there was absolutely no reason to treat a customer that way. As the owner's daughter, I would expect her to set an example for the other employees, not participate in making a customer feel uncomfortable or disrespected. I will not return to this location. Very unprofessional experience, especially for a franchise. After reading some of the other reviews, it seems I'm not the only customer who has had concerns about this location.

I had a very disappointing experience at Once Upon a Child. The staff was extremely rude and…read moreunprofessional. When I was given a very low amount for the clothes I brought in to sell, I felt that the situation was not handled respectfully at all. What made it worse was seeing employees laughing and joking with each other while giving customers such low offers. It came across as very disrespectful and unprofessional. The owner's daughter was especially rude and disrespectful. Customers should be treated with basic courtesy, regardless of how much their items are worth. I understand that businesses have the right to decide what they accept and how much they offer, but the way customers are treated matters. Unfortunately, based on my experience, I would not recommend this location and will not be returning.

When the other brick and mortar kids store failed me, I wandered in here and found exactly what I…read morewas after. A warm and cozy little jumpsuit for my girly to wear in the cold outdoor weather. Taking one star away because both of the store associates were on their phones when I walked in, and did not greet me. There wasn't really anyone else in the store, so I was surprised when I walked right past that no one acknowledged my existence. With that, The store was well stocked, and prices are reasonable. I am glad that we have options like this here in town still.

Great store. I came by a few times this week and all employees I've encountered were very helpful…read moreand friendly and were able to help me with my returns and transactions. Immediately got greeted when I walked in and one employee even helped me carry my big heavy order to my car. Great selection of clothing I'll definitely keep taking a trip to this location. Also there's always good deals here.

Great prices- always find something here for my little one. They have a lot for kiddos size 2T and…read moreunder. They have a selection for older kids in the back room. Also like how some items they have are new as well. Store very organized and staff very friendly.

This shop is probably only worth it if you have credit from bringing items in. Many items don't…read morehave tags and no price charts posted. Carters leggings pants were $5. I can buy those same ones for $6. Carters often has coupons so in the end I'm paying same price for new pants vs used pants. I'm a sucker for a good deal especially for baby stuff but there wasn't much savings for me to want to continue to shop here. I pass along my baby items so I cannot comment on how exchanging your items for credit is worth it or not.