Fun just shop. Interesting stuff with a wide range of prices…read more Cool port stop in the way to an excursion from the ship. Good place to stop into if you need souvenirs, restock on anything for your travel, drug kit, sodas, and water and snacks.

Nice shop in Ketchigan Alaska, Near cruise ship pier. Short…read morewalk from dock I thought prices were reasonable for the area. Large selection of merchandise Shipping is available but somewhat expensive The staff was friendly I had no problem with employees here, answered my questions Got a couple of items on clearance and saved some money, merchandise is of good quality for the price. I do recommend this business

Tongass Trading Company is a super cool place to do some shopping for necessary item you need for…read morecold weather in Alaska and then there are the things you want that you never knew you needed. They have some adult themed items that are fun to look at as the humor and satire are great. The store is quite large and you easily could spend as much time there as you would in a museum. There are also a few bins and racks with deep discounts if you can find them. This store is also located very close to the cruiseport.

We perused through many tourist shops in Ketchikan and this Tongass Trading Company was one of the…read morebigger stores near where the Ruby Princess was docked. It's a fairly big store, clean and organised. Sure, there are touristy goods available for sale but that is why I liked this store! They had a good variety of things that you need and things you didn't know you needed until you saw it here! Staff were nice and friendly, too!

I visited several stores here in Ketchikan looking for a puppet for my granddaughter. I found them…read morehere! Super cute moose, bear or otter. They also had t-shirts here for kids that were $5 each, made from 100% cotton and soft! Fast and efficient service too! Great place.

This tourist shop has a very good selection of goods. Their…read morechildren's section had something to satisfy most tastes. Lots of books and games. This is one of the larger shops at the south end of the port area, just north of the Xmas store. Their children's section prices here are pretty standard. You may get lucky and catch a sale. When there are six ships in port, this store might be a congested nightmare but we were there with only one ship that holds 2000 people so shopping here was a breeze with no waiting to pay for everything.

If you are on a cruise or in the area for another reason, Id recommend visiting this place. The…read moreshopping complex this shop is located in has a lot of things to check out. This shop in particular has some decent prices, neatly organized, and with some of the best prices we saw while cruising through Alaska.

This is a souvenir shop by berth 1. If you can think it, you can probably find it here. A lot of…read morethe brands and items can be found at the other stores around Ketchikan, with prices being both better and worse an the other stores as well. In other words, don't expect lower prices just because it has the word "outlet" in the name.

Ken Decker and his Crazy Wolf Studio is one of my always go to's when I'm in Ketchikan. This a real…read moredeal Alaska Native artist and studio. It's not unusual to find Ken in the studio working something. He was working on a drum when I was in today. I've got several of his prints framed and hanging at home and or in my office. I've got just about every tshirt he's produced - awesome with jeans and a sport coat. His family and staff at the shop are fantastic... while Ketchikan is a tourist town, this place is a local artist studio. It's a great place for Alaska Native art for yourself or as an authentic gift. They have a website and I purchased at the studio and online with nothing but great service.

Eclectic store with lots of fun things to look at. I found a Buffalo tooth to replace mine that is…read morecracking. Kind staff and could have spent a long time looking at everything.

Fantastic Experience at The Rain Barrel! Stopped into The Rain Barrel after checking out a few…read moreother shops and immediately felt the difference--no pressure, just great service. The sales associate was fantastic. She read us perfectly, let us browse, and only stepped in when it made sense. Ended up buying a beautiful custom gold ring with a stunning quartz crystal and gold veining running through it, plus matching diamonds on the sides--my birthstone. My fiancée also got a gorgeous matching quartz pendant with diamonds. Both pieces are absolutely beautiful and we love them. Highly recommend this place. Great staff, beautiful work, zero pressure. Five stars all the way.

I was looking for a well made Native American design wallet. The cashier referred me to a wallet…read moreher husband has had for 10 years. It's looks great!

Let me first tell what happened. My 7-year old daughter was looking at one of those leatherbound…read morecribbage cases - something not fragile or breakable at all. One of the employees (bald and Caucasian) walks over from the counter, snatches the booklet out of her hands, and aggressively snaps at her saying, "Keep your hands to yourself and don't touch anything! This is not a store for kids!" Note, this is a store with Star Wars posters on their doors and jigsaw puzzles. My daughter and I were a bit shaken, but I said a quick sorry, and then it hit me - this kind of behavior was completely rude and inexcusable and I felt like I should have defended her and told him to back off. But then I realized if it happened to us, chances are this was not an isolated or unique incident. The same will or has already happened to others who visited this store. If they continue this kind of behavior, they are going to hit someone's else's nerve who doesn't have the same restraint that I did. So if the same happens to you and your child if you do come here, know that what they're doing is wrong, and absolutely fight back if not just for yourself, but for the rest of us this has happened to. To gain some perspective as well though, hundreds of cruise ships with tourists visit this store regularly. They have probably had incidents where kids mishandled and broke some items, so they are very defensive about it. But here's the thing - if you're in this business, you should also be educated enough to know how to deal with this respectfully with customers. Put a sign up saying "Children not permitted. Thanks for your understanding". Or you say, "I'm so sorry, we've had some incidents before and prefer children not to handle the merchandise. Thanks". That's it. Anyways, I hope this is a lesson in customer service to this store because they do carry a lot of very nice items. But many times it's not what you're selling that determines how good your business is - it's how you treat your customers.

Great spot for tourist swag! We stopped in and found a beautiful hand-painted Christmas ornament…read more Friendly staff and a fun little shop to browse while in Ketchikan. My daughter was laughing that somehow Star Wars art is a thing here! The world of Star Wars spans the galaxy.

This is your place for local art! I purchased several Christmas ornaments, one crafted from…read morereindeer and beaver fur with a little face carved from aged birch. The others, a swimming salmon and brightly colored totem pole, are charming. Check out the gorgeous hand made wooden bowls and beautiful baskets. I found everyone at Scanlon to be friendly and helpful. That can't be easy considering they work 12 hours a day for 5 months to service the tourist industry.

Had a racist experience today during the art walk with the owner. It was our first stop for the art…read morewalk we went in looked at the art pieces picked up a few pieces and put them back. We didn't buy anything but we're not required to. At the back of the store there serving food, we were surprised we didn't know there was food we asked and they told us it was free. We got some food ate it and my friend continued to look around while I went out to eat my food so I wasn't just standing in the way. Two more of my friend come out and join me while we wait for my other friends to finish looking. The OWNER (I'll include a picture of her lol tell me if that's the owner) came and told us (we're all black by the way) they weren't just giving free food and this was about art. I replied that we did look at the art pieces. I was really shocked because we spend a least 10-15 minutes looking at the art. We made sure the food was free before we took any and I went out side to eat to be respectful just in case I dropped anything on some art pieces. We were the only ones she said this to. It our first time in Ketchikan so to experience this in our first weeks here was so upsetting.