Fantastic Experience at The Rain Barrel! Stopped into The Rain Barrel after checking out a few…read moreother shops and immediately felt the difference--no pressure, just great service. The sales associate was fantastic. She read us perfectly, let us browse, and only stepped in when it made sense. Ended up buying a beautiful custom gold ring with a stunning quartz crystal and gold veining running through it, plus matching diamonds on the sides--my birthstone. My fiancée also got a gorgeous matching quartz pendant with diamonds. Both pieces are absolutely beautiful and we love them. Highly recommend this place. Great staff, beautiful work, zero pressure. Five stars all the way.

I was looking for a well made Native American design wallet. The cashier referred me to a wallet…read moreher husband has had for 10 years. It's looks great!

Let me first tell what happened. My 7-year old daughter was looking at one of those leatherbound…read morecribbage cases - something not fragile or breakable at all. One of the employees (bald and Caucasian) walks over from the counter, snatches the booklet out of her hands, and aggressively snaps at her saying, "Keep your hands to yourself and don't touch anything! This is not a store for kids!" Note, this is a store with Star Wars posters on their doors and jigsaw puzzles. My daughter and I were a bit shaken, but I said a quick sorry, and then it hit me - this kind of behavior was completely rude and inexcusable and I felt like I should have defended her and told him to back off. But then I realized if it happened to us, chances are this was not an isolated or unique incident. The same will or has already happened to others who visited this store. If they continue this kind of behavior, they are going to hit someone's else's nerve who doesn't have the same restraint that I did. So if the same happens to you and your child if you do come here, know that what they're doing is wrong, and absolutely fight back if not just for yourself, but for the rest of us this has happened to. To gain some perspective as well though, hundreds of cruise ships with tourists visit this store regularly. They have probably had incidents where kids mishandled and broke some items, so they are very defensive about it. But here's the thing - if you're in this business, you should also be educated enough to know how to deal with this respectfully with customers. Put a sign up saying "Children not permitted. Thanks for your understanding". Or you say, "I'm so sorry, we've had some incidents before and prefer children not to handle the merchandise. Thanks". That's it. Anyways, I hope this is a lesson in customer service to this store because they do carry a lot of very nice items. But many times it's not what you're selling that determines how good your business is - it's how you treat your customers.

Great spot for tourist swag! We stopped in and found a beautiful hand-painted Christmas ornament…read more Friendly staff and a fun little shop to browse while in Ketchikan. My daughter was laughing that somehow Star Wars art is a thing here! The world of Star Wars spans the galaxy.

We accidentally stumbled upon this shop while exploring the area, and wow what a unique find! The…read morestore is filled with all kinds of interesting treasures, handmade items, crystals, and other shiny things that are fun to browse, even if you're just window shopping. The prices were on the higher side, but that's understandable since many of the items are handmade or custom made. One thing we thought was really cool was that they offer free arrowheads, which was a fun and unexpected touch. We didn't end up purchasing anything ourselves, but we still enjoyed stopping in and looking around. If you love crystals, handcrafted pieces, or just discovering unusual local shops, this is definitely worth a visit.

I'm a bit mixed on this business. They definitely have numerous high end and very beautiful works…read moreof art with corresponding high price points. My issue was with the salesman that continued to follow me throughout the store, giving me prices on any item I took a shine to, where the prices continued to drop as I walked through the store. This type of behavior gave me no faith in getting a fair price plus I do not like being hounded by a salesman when shopping. These behavioral issues aside , It is definitely worth coming in here to look at the merchandise due to the beautiful and unique nature of the artwork. Having said that, I would not buy anything here before cross referencing it online to get some comparative pricing before you put thousands of dollars down on some artwork.

My wife & I stumbled upon this cute little gift shop on a recent Alaskan cruise. We often venture…read moreaway from the crowds to find diamonds in the rough, and this is literally one of them. The shop is in a less traveled part of town, but was filled with many wonderful items, not the normal generic fair targeted towards clueless tourists. We ended up buying 2 tins of canned fish, as we enjoy these treats from all over the world. My wife also bought a cute animal pin. We talked to the cashier, who told us that her grandmother owns the shop. We were very happy to support this locally owned independent business.

This was our first visit here in Ketchikan. I stopped in for a quick look and found the cutest…read morethings!! I fell in Love with the locally made whales made from recycled clothing!! So cute!! So creative!! I just had to have one, so I purchased one. I also bought some locally made soaps . There is a wide variety of options and scents. I purchased orange and cloves. Items are pricey but worth it.

A lovely, quaint little boutique in Ketchikan. They have a great, unique selection of souvenirs and…read morelocal gifts that are a nice change of pace from the massive, generic cruise port shops. I ended up picking up several items to bring home. The woman who helped us was very pleasant. I also love her cute dog. It is a wonderful place to look around and find great mementos from your trip.

What a wonderful souvenir and gift shop! From small bookmarks to large works of art, you'll find…read moresomething in your price range. We found two half price tees (beautifully embroidered for Ketchikan) and a leather wallet. The owner is a delightful woman: pleasant and efficient. Be sure to stop in, look around, and buy something. Or just say hello.

Stopped by Tom's Treasures on our Alaskan cruise back in July and loved it. I'm a sucker for these…read morelittle hole-in-the-wall shops, and this one did not disappoint. I'm super into the Native American/Native Alaskan stuff and I found this place has tons of cool souvenirs and Native Alaskan knickknacks to browse. My wife told me very specifically not to linger too long or I'd end up spending way too much money... and she was right. Definitely a fun stop if you're in Ketchikan.

My partner purchased a baleen and walrus ivory basket for almost $1000 yesterday. It had the…read moresignature of Carl E Hanks on the bottom. Today we unwrapped it and the signature is GONE!! Were we conned? I think so!

This hidden gem is amazing! Beautiful artistic designs on high quality, soft fabric. Decent prices…read morefor one of a kind designs. Super cute storefront with lots of choices. Friendly efficient service. Seek them out if you're ever in Ketchikan, AK!!

Super cute locally owned store with friendly staff. T-shirts by a local artist. Friendly service…read more Woman owned. Online store available. Loved shopping there!

Really nice souvenir shop in Ketchikan. We took a boat from our cruise terminal to the town and at…read morethe top of the ramp was Christmas in Alaska. My nephew and mom love everything Christmas so we had to stop in. They have some very lovely gifts and what I liked most is that while they had some more pocket friendly items from oversees, they also had a nice collection of handmade and locally made items. I ended up getting a hand painted ornament that was done locally and while it was quite a bit more expensive, I like to support small craftsman when I can and this store made that easier. My family ended up with some nice ornaments, tea, collectables, trivets, and other things. I would definitely return.

We did a boat ride from our cruise ship's port at Ward Cover to Ketchikan. The boat lets off at a…read moreramp and as soon as you walk up the ramp you arrive at next to this shop. Even though the store is called Christmas in Alaska, there is much more than Christmas items. We found so many wonderful souvenirs, although not a whole lot of actual Made in Alaska items. There was definitely something for everyone and the prices I felt were pretty reasonable. I felt as some others have stated the staff did not do any greeting of customers and were not friendly at check out. They simply took your items and rang you up. Oh well, I still enjoyed the store and a lot of the items they had available.