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Ketchikan, AK

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Monarch Jewels

1.7 (17 reviews)

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6 years ago

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9 days ago

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25 days ago

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3 months ago

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1 month ago

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5 months ago

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3 months ago

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1 year ago

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1 year ago

Waaaay overpriced. Will not return calls or emails. They did this so I could not return item under their policy.

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11 months ago

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1 year ago

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1 year ago

Follow through on service. Still waiting on appraisal from 2 months ago. They overcharged me big time for a ring.

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4 years ago

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4 years ago

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3 years ago

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Fish Creek Company - Picture she said i couldn't take.

Fish Creek Company

3.8(18 reviews)
0.2 mi

Let me first tell what happened. My 7-year old daughter was looking at one of those leatherbound…read morecribbage cases - something not fragile or breakable at all. One of the employees (bald and Caucasian) walks over from the counter, snatches the booklet out of her hands, and aggressively snaps at her saying, "Keep your hands to yourself and don't touch anything! This is not a store for kids!" Note, this is a store with Star Wars posters on their doors and jigsaw puzzles. My daughter and I were a bit shaken, but I said a quick sorry, and then it hit me - this kind of behavior was completely rude and inexcusable and I felt like I should have defended her and told him to back off. But then I realized if it happened to us, chances are this was not an isolated or unique incident. The same will or has already happened to others who visited this store. If they continue this kind of behavior, they are going to hit someone's else's nerve who doesn't have the same restraint that I did. So if the same happens to you and your child if you do come here, know that what they're doing is wrong, and absolutely fight back if not just for yourself, but for the rest of us this has happened to. To gain some perspective as well though, hundreds of cruise ships with tourists visit this store regularly. They have probably had incidents where kids mishandled and broke some items, so they are very defensive about it. But here's the thing - if you're in this business, you should also be educated enough to know how to deal with this respectfully with customers. Put a sign up saying "Children not permitted. Thanks for your understanding". Or you say, "I'm so sorry, we've had some incidents before and prefer children not to handle the merchandise. Thanks". That's it. Anyways, I hope this is a lesson in customer service to this store because they do carry a lot of very nice items. But many times it's not what you're selling that determines how good your business is - it's how you treat your customers.

Great spot for tourist swag! We stopped in and found a beautiful hand-painted Christmas ornament…read more Friendly staff and a fun little shop to browse while in Ketchikan. My daughter was laughing that somehow Star Wars art is a thing here! The world of Star Wars spans the galaxy.

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Fish Creek Company - Cute photo op outside!

Cute photo op outside!

Fish Creek Company
Fish Creek Company - Steel art moose

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Steel art moose

Poker Creek Gold

Poker Creek Gold

4.6(7 reviews)
0.2 mi
•$$

I was looking for something to place on my chain as a remembrance of our Alaskan cruise. We stopped…read moreby Poler Creek and were impressed with their selection of gold nuggets and pendants. I purchased a 22k gold nugget and was satisfied with the price. Our salesperson was helpful and not pushy. Highly recommend!

Bought my wife and mine wedding rings about 2 years when we're on a cruise stop in ketichkan. It…read morewas almost a year before we were married. Unfortunately my two stones came off from my very unique ring. Worse yet I was traveling and did not notice it immediately. Stones lost ! I contacted Poker Creek Gold and the owner Lincon contacted me immediately via phone. Apologized and said on rare occasion these things can happen. It indicated that my 5 year warranty would cover all the work. I sent it directly to the repair shop and received it back in a couple of weeks. Unfortunately they used lower quality stones (even though they had the original pics of the ring ). I contacted Lincon again and agreed with me and contacted the repair shop. He gave me the option of money back or an additional repair or a new ring that was basically identical to my original. I went with the new ring. All this with no cost to me. Lincon always called be right away and explained my options. There was no avoidance of the issue, no attempts to get to take an inferior product. Can't say enough about awesome customer service and value for my dollar. HIGHLY RECOMMEND

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Poker Creek Gold - Wedding ring

Wedding ring

Poker Creek Gold
Poker Creek Gold

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Spectrum Fine Jewelry & Exotic Gems - Custom setting for the world's rarest gemstone, Alexandrite

Spectrum Fine Jewelry & Exotic Gems

1.6(18 reviews)
0.0 mi
•$$$

If I could give zero stars I would!!! the people as you walk in and they think your going to by…read moresomething they are the nicest people in the whole world... till something is wrong with the piece of jewelry you bought the day prior and they are no help and try to make what is wrong with the piece your fault! I bought a northern light gem bolo bracelet and it turned my wrist green! they wouldn't do anything for me not even an "im sorry this is happening". Nope they just said there was nothing they could do!!! they are not good people I do not recommend buying anything from them.

I just LOVE Spectrum and Miners Gems! I've had the pleasure of knowing the owner Mita for over 18…read moreyears and her staff and other family members are all so professional. There are many jewelry stores in Ketchikan, Skagway and Juneau, AK and they may seem all connected but the are not. It's true that this family operation does own multiple shops in each of these ports and they mostly have the same style of signage. I would not be so concerned with all the negative yelp reviews. All the other jewelry stores have similar ratings. I bought my wife a gold diamond and pillow ruby ring directly from Mita and unfortunately a few years later is was stolen. I contacted her and she had another one custom made for me, it was TOTALLY PERFECT! I would personally vouch for them and I think they're a class act. So nice to see that they are still so successful (all these years) with great products and services to match.

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Spectrum Fine Jewelry & Exotic Gems - Spectrum is a wonderful oasis of calm in Alaska's shopping scene - my experience of their stores in Ketchikan, Juneau and Skagway has been g

Spectrum is a wonderful oasis of calm in Alaska's shopping scene - my experience of their stores in Ketchikan, Juneau and Skagway has been g

Spectrum Fine Jewelry & Exotic Gems - My favorite earrings, made just for me!

My favorite earrings, made just for me!

Spectrum Fine Jewelry & Exotic Gems - Tanzanite, all shapes and sizes! They have more in the vault, you just have to ask.

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Tanzanite, all shapes and sizes! They have more in the vault, you just have to ask.

Miner’s Gems  - receipt for neckless I never got

Miner’s Gems

2.3(3 reviews)
0.1 mi

bought a "tanzanite" ring for $200. After only one day of wearing it, the stone fell out. when I…read morebrought it to Peoples jewellers for repair, we got informed no repair was possible due to the "tanzanite" stone testing as cubic zirconia or other lab created stone. Avoid at all costs. Terrible experience.

On a cruise with Princess the Discovery left Seattle 8/10/25 to 8/17/25. On 8/12/25 we were in…read moreKetchikan and I went to Miners Gems with a girlfriend. I looked at pendent and spent $1890.00 on a 2.99 Tanzanite. After paying the sales person turned around to grad a little cloth bag to put it in. Then they gave it to me, I could feel the pendent why look at it again I just saw it. I went back to ship and put it in my room safe. I did not wear it on the ship, I put it in my purse for safety on the way home. when I got home I put it in a box with other jewelry I bought. I was home 5 days working then went on another trip. When I got home I went in to work a day, then Yesterday Saturday I decided to organize my jewelry and when I opened the little bag there was a pendent with NO stone, I am shocked. I called Miners no answer on one line the second line was voice mail leaving an email . I took pictures of empty pendent and receipts etc. I have not heard from anyone but I can see how easily they can rip people off. I will also report to Princess Cruises. Im just shocked they would do that, but had to be the only way of switching when they got the bag. Beware always look at jewelry after it is in the little gift bag.

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Miner’s Gems  - My $2000 tanzanite pendent rip off

My $2000 tanzanite pendent rip off

Miner’s Gems  - Receipt how stupid do they think I am

Receipt how stupid do they think I am

Miner’s Gems  - This was in my jewelry bag empty setting not sure even silver or gold going to jeweler

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This was in my jewelry bag empty setting not sure even silver or gold going to jeweler

Soaring Eagle Native Arts - Inside

Soaring Eagle Native Arts

3.4(39 reviews)
0.0 mi

We accidentally stumbled upon this shop while exploring the area, and wow what a unique find! The…read morestore is filled with all kinds of interesting treasures, handmade items, crystals, and other shiny things that are fun to browse, even if you're just window shopping. The prices were on the higher side, but that's understandable since many of the items are handmade or custom made. One thing we thought was really cool was that they offer free arrowheads, which was a fun and unexpected touch. We didn't end up purchasing anything ourselves, but we still enjoyed stopping in and looking around. If you love crystals, handcrafted pieces, or just discovering unusual local shops, this is definitely worth a visit.

I'm a bit mixed on this business. They definitely have numerous high end and very beautiful works…read moreof art with corresponding high price points. My issue was with the salesman that continued to follow me throughout the store, giving me prices on any item I took a shine to, where the prices continued to drop as I walked through the store. This type of behavior gave me no faith in getting a fair price plus I do not like being hounded by a salesman when shopping. These behavioral issues aside , It is definitely worth coming in here to look at the merchandise due to the beautiful and unique nature of the artwork. Having said that, I would not buy anything here before cross referencing it online to get some comparative pricing before you put thousands of dollars down on some artwork.

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Soaring Eagle Native Arts - Free Arrowhead

Free Arrowhead

Soaring Eagle Native Arts
Soaring Eagle Native Arts - Wood Work

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Wood Work

Monarch Jewels - gemstonesandminerals - Updated October 2026

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