Had a great experience buying a Hamilton watch here. Harry was knowledgeable and offered a fair…read moreprice without playing games. I saved some money off buying at home. Thanks for a good experience and a good deal.

Was walking by and noticed they sold Pandora. I had been looking for a piece of jewelry to always…read moreremind me of my vacation in Alaska (a dream vacation!). I have lots of Pandora so I figured I see if they had anything related to Alaska. The man who I believe was the owner, helped us. I picked out two charms that we purchased. He mentioned how beautiful my diamond ring was and said that two of the diamonds were old because they don't cut them that way anymore. I confirmed that two of the diamonds were my mothers so they were older than the the other ones. I was very impressed that he could tell that just from looking at it on my hand. He's the real deal. They also cleaned my ring, which I appreciated. Great and friendly service!

This was our first visit to Alaska and we were cruising from Seward to Vancouver, one of our stops…read morewas Ketchikan. Julie's Fine Jewelry had been recommended by a friend that regularly visit's Alaska. The sales person was Lynn B and she was very helpful with finding some jewelry. I also had a chance to speak with Julie and learn more about the area. Julie suggested I walk up Mill St to Ketchikan Creek to watch the salmon spawning. This side trip turned out to be another highlight of our Alaska trip Overall a very nice selection of jewelry and excellent customer service with a side of local flavor. Definitely a five star experience. Instead f another picture of the store I'm including a picture of the side trip Julie recommended

This is a nice, bright jewelry and home decor store close to the port. The sales girl was very nice…read moreand we chatted for a few minutes about the season and then the new locations of her store. I also checked in while at the store on my Yelp App and it said I was entitled to a small gift of black pearl earrings. I felt bad declining them because she said that it had been a long time since she last saw that banner and then went to see if they even still carried that token. I looked at some really nice jewelry and now I have some thinking to do.

If you're looking to purchase an authentic artifact made locally by any tribe, The Caribou Creek…read moreCompany is the place to find it. Mostly all the pieces they have are authentically created from tribes people. They have everything from jewelry, carvings both large and small, paintings and artifacts you won't see elsewhere. Something for everyone's budget too. They are very friendly and help you find what you're looking for. They have all the history of the artisans, meanings behind the work crafted and are happy to share that with you. I purchased a small 2 sided carved fossilized walrus ivory bone. I'm very happy the nice lady found this special piece for me.

There is a beautiful selection of quality local artisan items. The service was excellent, and I…read morefelt that the overall experience was very positive. I received great value for my money, and I was able to bring back a piece of my trip home.

Incredible service in Ketchikan Alaska. The staff is professional, very knowledgable and friendly…read more Will work with you on prices and options. Great selection of watches and jewelry. Highly recommend !

We stopped at all three Milano locations--Skagway, Juneau, and Ketchikan--and had the exact same…read moreexperience each time. We went in for the free coin that was advertised, only to be hit with high-pressure sales tactics to "upgrade" a coin case. Personally, It felt less like hospitality and more like a scam. Don't waste your time or money at Milano--it's just pushy sales for cheap, made-in-China junk.

Only reason I went inside was for promotional cruise coin. High pressure sales and fake discounts…read morethat are in every port. Do your research for tanzanite/jewelry before you leave home and be a smart shopper.

Stopped by here after seeing good reviews. I like that this store is locally owned and that the…read moreowner was there when I stopped by. The salesperson was very helpful and helped me to find the type of ring that I was looking for without pressuring me. They were able to size my ring in less than 30 minutes. They also offer military discounts.

Purchased a $1,000 watch there that the owner herself personally misrepresented to me. She wanted…read morethe "up sale", and now I'm stuck with a watch that doesn't do what it supposed to. I would have been very happy with the original $500 watch I was looking at. When I called her, she was to busy to speak, said she would call back.....never did. Now I'm trying to deal directly with the Shinola company about this, at least they are speaking with me right now, I'll see what happens.......

While in Ketchikan, I wasn't necessarily looking for something in particular, but I wear a plain…read moresilver chain and thought it might be nice to get a silver charm for it. When I walked into Orca, the owners were immediately friendly and asked if there was something I was looking for. I told them I was looking for a pendant, preferably silver, and they directed me to their cases with pendants. And that's where I saw it. A gorgeous onyx whale tail set in silver with a turquoise "midnight sun" and opal insets, some of which represented the northern lights. I love Alaska and have vacationed by cruise 3 times and by land at least half a dozen times. Whale watching is always a top priority for things to do in Alaska, and I've spent many sub freezing nights in Fairbanks out photographing the auroras. So this was literally the perfect pendant for me. There were large and small ones, but I really like the small because I'm not a very flashy person. There were more in that size than just those in the case, and I was able to look at all of them and decide which one I wanted the most. The pendant is hand made and signed by the artist, and you could tell how proud the owners of the shop were to offer a piece that wasn't mass manufactured. There was no hard sell, but there didn't need to be. I knew I was buying. As we wrapped things up, they decided that my wife Cathy should have something special as well and gave her a wooden whale tail that a friend of theirs hand-carved. It now resides on our display shelves here at home and will always be a reminder of our cruise. It really couldn't have been a better shopping experience.

So kind and welcoming! Ali and Tamerah are very knowledgeable and had my new ring resized for me in…read more10 minutes!!! I love my opal ring and pendant!

Ripoff alert!! They sold me fake tanzanite! Lesson is: the display case must be labeled…read moretanzanite and if they can't give you a certificate of authentication on the spot, DON'T BUY IT. I would give it zero stars it I could.

Check in here for a free color changing tote with your cruise coupons. Touristy, but fun store.read more

From the owner: Del Sol is all about changing it up and having fun in the sun with their clothing and accessories…read morethat change colors, in seconds, with sunlight and then back to their original colors without sunlight. All Del Sol color-changing products come with a lifetime guarantee and are Sol Smart™, as they encourage sun-safe action based on their color-change intensity. Del Sol's proprietary Spectrachrome® technology, originally explored by NASA, harnesses the power of the sun to reveal each product's hidden colors. Just Add Sun™ and watch the colors appear!

This was a truly rare find. We went in to buy a reversible diamond omega. We bought 3 of them. My…read morewife fell in love with their exclusive collection of fine jewelry. It was distinctively different and of fine quality. She bought a tear drop pendant and earring set. She has received numerous compliments on it. I loved their huge selection of men's rings. I have never seen such extensive collection under one roof. The staff was very polite and helpful. I love the ring I bought from them. The owners Sapna and Vinay were fair and accomodative. They helped us finance our purchase on a affordable payment plan. I thought they were a seasonal store open only during summer. To my delight I found out they are open year round. I did my early Xmas shopping with them last week. Truly fair prices, prompt attention and excellent customer service sets them miles apart from their competitors. They will be our jeweler for life. I will recommended them to all my family and friends. They have surpassed all my expectations.

As it was the beginning of the Alaska cruise season, not much was open in Ketchikan. One of the…read morefew shops open was Monarch Jewlers. Stopped in and were the center of fairly aggressive sales staff. Anyway, we made several purchases but walked away with zero paperwork regarding appraisals (just sales receipts with little info). Once home, i tried contacting them on several occasions leaving messages requesting a return call. Their answering machine states they are assisting customers. Checked the cruise schedule for Ketchikan to time my calls to when they should not be busy, not a call or text - NOTHING Save yourself the headache. SPEND YOUR MONEY SOMEPLACE ELSE