We have previously used the Valvoline oil change near Target, but our last time was a horrible…read moreexperience. We decided to try this one and couldn't have been more pleased. Customer service was excellent. Rod discovered that 2 lugs were missing from one tire, that had to have happened at the other one. He bought 2 and put them on for us. We will be back!! Thank you again.

They stripped the drain plug threads and now the oil pan needs to be replaced, $1000 estimated cost…read moreof repair.

I had an appointment for an oil change I had an appointment for one pm they didn't get to it until…read more1:PM and I didn't get my auto back until 2: 10 not happy

Very sketchy folks work there. They are putting a bad name on Mr. Eavers. They try to tell you that…read moreparts are wrong when they are not.

Be careful. They stripped the threads of the drain plug in the oil pan and now the oil pan has to…read morebe replaced, $1000.

They need to take the word "instant" out of their title. It was an hour sitting there waiting…read more SLOW. Nice but very slow.

Started coming here 2 years ago to get all of our cars inspected the lady at the front desk has…read moreALWAYS been rude she has no respect nor has manners. By working in the front your the first face clients see. Manager has always been nice but unfortunately we cannot keep putting our money somewhere we are not welcomed.

We were traveling out of state from Tennessee and had some issues with our ABS sensor on our 2016…read moreToyota tundra. We stopped there because it was the closest thing from where we were having our issue. Within 15 minutes they had the truck looked at and the problem diagnosed. They were fast and friendly, and got us on our way. THANK YOU!

Friendly competent and reasonably priced…read more They also did a great job on my car. Definitely recommend them highly.

had an oil leak on my lexus, brought it in for new valve cover, lady at the front desk insisted i…read moreneeded new spark plugs despite them operating perfectly fine. i told her not to just go ahead and install them but to wait for the technician to address if it was necessary in the first place and to call me before i gave them the greenlight to install an additional $112 worth of parts (likely an additional $100 at least in labor costs for a 6 cylinder like this). they did not call me at all until the job had been completed, completely disregarded my request and proceeding to charge me for it. not only that but when i arrived to pick up the car the had added an array of additional charges and labor charges to the itemized receipt, including a charge for tightening ALTERNATOR bolts, new coolant hosing, and new bolts from apparently cross threading (this car has only been worked on professionally). some of these charges had absolutely nothing to do with the maintenance i had brought the car in for. the validity of these charges comes off to me as a predatory means of squeezing more money out of customers (something the auto mechanic world is infamous for). based on principle alone i cant stand for this and I wont be returning

Helpful and honest mechanic. Highly recommend. this shop conveniently located on route 250.read more

he put a brand new AC compressor. didn't charge. it said he put a new starter on my truck. it's not…read morea new starter up there. what he did was change the battery up under my seat for my push button and I'm very upset

I would leave 10 stars if I could! Lenwood at the front was as helpful and friendly as anyone could…read morebe! And Shane in the shop was A+++! They brought me in for a flat repair, and it wasn't repairable. Being in a rental, they got me on my spare and got me on my way in no time. Although I didn't buy a tire since it was under the vehicle's rental warranty, they were absolute gentlemen and really saved my butt tonight! And oh boy, their shop is the cleanest I've ever been in, both inside the waiting area and in the bays. 10/10 Huge thank you to Lenwood and Shane!!!!

We got burned! 5/20/2025 The worst and most expensive auto…read moreservice that we ever recieved! With the name Firestone and ASE Certification you'd expect a lot more! Our car was running rough, their scan showed 4 different codes related to ignition coil issues to misfires. the tech only changed (4) spark plugs, and applied "fuel & induction decarbinization" that wasn't discussed or really approved beforehand. THE CAR STILL RAN ROUGH! Spark plugs(Denso IRDM 5358) were -------------$29.99 x4 = $119.96 (Autozone price, $8.99) Remove&Replace spark plugs -----------------------------------------$187.20 Fuel Induction Decarbinization -----------------------------------------$74.99 (Autozone CRC Intake valve cleaner, $16.99) Fuel system service labor ------------------------------------------------$69.99 Total after small discount, $406.93 I inspected the igniton coil and spark plug wires myself with little effort and discovered corrosion on coil contacts and at spark plug wire ends. YOUR CUSTOMERS DESERVE BETTER SERVICE FOR THESE HIGH PRICES! My girlfriend took the car back to report the same problems and only got, "I'm sorry....." I installed new sparkplugs, sparkplug wires and new ingnition coil for around $165. it only took around ONE hour! I hate to think what the bill would've been for them to correct their blunder. ASC Certified my ass....

I came for a state inspection for my car i scheduled online. After being informed by a hand written…read moreletter on their front door their state inspector was on vacation through Monday, I went inside to ask when I could schedule an appointment. I was informed they don't schedule those appointments, it's first come first served. I told them I scheduled an appointment specifically for a state inspection online, and I can only assume the person at the front desk thought I was on the wrong side of slow in the head, as he repeated himself, a lot slower this time. I asked when the inspector would be back, and he said Monday, which didn't match the handwritten sign posted on the door. I asked what time Monday they started inspections, and he informed me at 8am, told me there were 20 people already showing up, told me good luck, and smiled as though he scratched and sniffed himself and he really liked his aroma today. I am happy I was not able to get my vehicle inspected. The website was misleading at best (maybe I missed small, corporate sized printing somewhere), the person at the front desk is as welcoming as a colonoscopy without anesthetics, given randomly while stuck in rush hour traffic in Atlanta after eating Chipotle, and I suspect even if the mechanics were solid folks, the animated merkin posing as a human would find something billable to fix before my vehicle passed inspection. Highly recommend a visit, simply for an opportunity to get a solid look at what the absolute lowest end of customer service looks like, and finding joy in imagining someone getting kissed with a brick :) You could not decrease the value of the visit if a homeless person used the parking lot as a port-o-let, and asked me for a dollar, all while maintaining eye contact.

I had an 8AM appointment for tire rotation and oil change and my car didn't even move for the first…read morehour I was there. This CB my first and last trip. My time is money just like anybody else. Disappointed in the service.

In the middle of a long road trip, we got a flat tire. We had the blessing to be just 1 mile down…read morethe road from this tire center. The short story is that they got us on the road again in a few hours for a very reasonable price. We really appreciated the kindness and professionalism, particularly from Jerry.