Great honest staff that provides efficient, reliable, and high quality service. Will use every…read moretime I I need car repairs!

The service never fails. Quick, efficient and nice. Would be full five stars but when I got there…read moreafter 8 (when they open) the technician was eating breakfast and I had to wait. When you open you should be open. But like I said, great service. I'll be back again.

Rebuilt my front end and discovered i had no grease for the ball joints. Pulled right in told them…read morejust a chassis lube, was done in 5 minutes and no charge, we'll thank you very much.

Came here for an oil change after a bad experience from a neighboring business. Could not be…read morehappier . Ryan the owner was manning the shop and was super friendly and quick and efficient . Will definitely be getting my oil changed here from now on and recommending to family and friends!

My review of; Valvoline Instant Oil Change - 090065 4/30/2023…read more 2117 North Argonne Road, Spokane Valley, WA While many may think negatively of these quick oil change businesses, this review might change your mind. I was out of town visiting family when I noticed I was close to due on my oil change on my 2014 Dodge Charger Pursuit RWD. I take almost religious care of my vehicle's maintenance. So, I pulled in to have the Oil and filter changed. They also suggested I do a fluid change on my transmission, (Which doing mental calculations, I knew it was also close) so I approved them to change the fluid. On the drive home I noticed that my car was shifting a little differently, but I figured it was the car's computer adjusting to the new fluid. The next day I drove to work and it was worse. I then drove home and it was much worse (Not shifting properly at all, slipping, no overdrive unless I shifted it into neutral and then back into Drive). Needless to say, I was unhappy to say the least. I contacted Valvoline Instant Oil Change Facebook page and left a message about what my "baby" was doing and how upset I was. (A new transmission would cost around $3500.00 plus labor to install). They replied back the next morning (Saturday) and were very sorry for what had happened and suggested I contact the shop I was at, which I did on my way to work, in my wife's 2016 Charger pursuit. I spoke with Josh, the manager of the location and discussed the problems I was having and how unhappy I was. He was very apologetic and reviewed all the cameras and said everything looked like it was done correctly but would come to my house to find out what was wrong. It should be noted again, I was out of town when I had the oil/fluid change done. I informed him where I live and he said he would call when he was headed my way (120 Miles away). I gave him my wife's phone number to coordinate everything as I was at work and would not be in the area. He called and let her know he was on the way. He arrived and worked on the issues. He spent approximately 2 to 3 hours at my house to fix the problems. Per Josh, "I have worked for Valvoline for 3 plus years, and by what you described I thought I knew what the issue was as I have seen it maybe 5 times before". My wife and Josh test drove the car after he had worked on it. They both believed the problem was solved but wanted me to drive the car to make sure it was right. I got home from a long day at work and didn't want to even try it as I figured, no it won't be right and now I have a battle to get it fixed. The next day, I drove it. I put it through its paces and it was 100%. My baby is back and I couldn't be happier. No shutter, no missed gears, no slipping, Transmission is running 20 degrees cooler than it was (If you know anything about automatic transmissions, heat kills). I willfully give a 6 out of 5-star rating for Valvoline Instant Oil Change, 2117 North Argonne Road, Spokane Valley, Washington. To have a manager drive 120 miles one way on a Saturday to address the issues with a customer's vehicle is something rarely seen anymore. I commend, Joshua on his knowledge and customer service. This is a trait rarely seen anymore and is a credit and a spokesman to true professionalism in running a business that takes care of their customers. I would not hesitate taking any of my vehicles to that shop and have also informed my family and friends to use that shop. Lastly, I would also suggest the owner/franchise owner to recognize Josh for his dedication to doing a job well done and going the extra 120 miles to make sure the customer is taken care of. Signed, Allen Gemmrig Trucking Superintendent Selkirk Sealcoat Inc.

I went to get a quick oil change, nothing too bad happened but they were not very nice and kind of…read morebelittling when telling me what was wrong with the car, but after the service was complete I started hearing a clunking noise when I drove, so a few days later called to see if they can look at it, the lady told us to bring it back in and they would take a look, once we got there the guy was very rude saying they didn't receive any call but he guesses he can take a look and yes this is the same guy that did my oil change, he said they couldn't find anything wrong with it , so me and my mom brought it to les Schwab and the lug nuts were completely loose on my tire! It only happened after I got a oil change through them so I'm not sure what they did to it or if something may have happened on its own but the guy was very rude and dismissive either way. I will never go back there and would rather pay a little extra for kind service of people who actually know what they are doing!

Chad and Mason were seriously phenomenal! I'm on a roadtrip from Dallas and they fixed the issue…read morewith my car so fast and we're so kind. I wish this location was closer to home because I would definitely be going back for any future oil changes or issues.

The Jiffy Lube crew is consistently professional and courteous. They have gained my trust through…read moretheir honest recommendations and guidance. I never feel like they are trying to sell me something- quite the opposite, it feels like they are watching out for me, like a trusted neighbor. Please thank the team and most recently Riley for the exceptional service recently provided. They have secured a loyal Jiffy Lube customer!!!

Chance was super helpful, he accommodated my schedule very well and made an appointment for the…read moresame day. Service was done on time and in best pro manner. Car drives straight just as promised! Thanks Chance and Crew! Will deff come back here and recommend to friends and Yelpers :)

After paying Costco Tires $56 to install and program a new set of TPMS sensors in my 2009 Kia…read moreBorregeo, the TPMS warning light was still on. They told me I needed to drive the car for 15 minutes or more at 30mph or more in order to "reset" the TPMS error lights. So, I drove it on the freeway to Coeur d' Alene and back (40 miles each way) and the TPMS warning lights didn't reset. So, after a little research, I downloaded and printed the TPMS reset procedure from Kia, and took it back to Costco Tire. The procedure I downloaded said to scan the TPMS sensors and then connect the scanner to the OBDII port to upload the sensor ID's to the car's computer. The Costco "technician" brought out a scan tool and scanned all 4 of the new TPMS sensors. I looked at tool they were using, which didn't have an OBDII cable to connect it to the car's computer. I asked the "technician" how he was going to upload the new TPMS sensors RFID's to the car's computer and he gave me a blank "deer in the headlights" look. I explained that scanning the RFID's of the new sensors was only the first step in the process, and that in order for the car's computer to recognize the scanned RFID's for the new sensors, he had to somehow upload the scanned RFID's of the new sensors to the car's computer. I asked him how he was going to accomplish that if his scanner couldn't be connected to the car's computer. Again, I got a blank look and he said "I don't know... our scanner works with the brand of TPMS sensors we sell, and we program the sensors before we install them in the tires." FWIW, that answer makes NO sense. The scanner has to connect with the computer in the car SOMEHOW to upload the RFID's of the sensors, or the car's computer ISN'T going to recognize the signals it receives from the new sensors. I tried to explain this concept to the Costco Tire "technician" a couple of different ways, but he just wasn't "getting it". So, at that point I gave up on trying to educate the Costco Tire "technicians" on how TPMS system technology works. I decided it was a waste of time and I left Costco. On my way home I decided to stop by the Tire O Rama on Sprague. When I walked in, I asked Josh, the guy at the counter "Do you have a TPMS scanner that can connect to the OBDII port of my car to upload the scanned RFID's of a new set of TPMS sensors?" His reply was "we sure do". I explained the issue I had with Costco Tire and he said "hang on, let me grab my scanner". After he retrieved the TPMS scan tool, Josh and I walked out to my Borrego, and he scanned all 4 TPMS sensors in under 2 minutes, and then he connected the scan tool to the OBDII port of my car. He pushed a couple of buttons on the scan tool, and within about 3 - 4 minutes he had uploaded the RFID's of the new TPMS sensors to the car's computer and also cleared the TPMS error codes to make the TPMS warning lights go out. I was VERY impressed. Josh obviously understood how a TPMS system works and what it takes to fix TPMS error codes. When I asked Josh "what do I owe you?" he said, "nothing, don't worry about it". What an INCREDIBLE customer service experience! Josh was very professional, knowledgeable, and helpful. Give that young man a raise! I can guarantee you that I will NEVER go back to Costco Tire. From now on Tire O Rama will be my "go to" for tires or tire-related work or repairs!

My truck broke down across the street and the offered some help and also brought me water. They're…read moreare some very nice and friendly people! Thanks a lot!

For years now, we've been taking all of our cars to another mechanic, but after struggling to get…read moreappointments in anything close to a reasonable time and dealing with the same maintenance issue multiple times, we decided to give another shop a try. I called NAC on a Monday about my brakes, and they had me in on Tuesday. This car needed more than a few things beyond the brakes. They did a great job on the brakes and for a little less than I expected, and then walked through the rest of the issues, their urgency, and broke down the costs of each in case I wanted to tackle them one after the other. The facility is clean and welcoming and they have a waiting room you'd actually want to wait in, with clean furniture that doesn't look like it came from someone's living room castoffs. They were kind and friendly and easy to schedule with, and in subsequent appointments, their prices have been fair and they've been honest about the work needed.

Got a flat tire late Friday night and had to have my car towed here to be left for the morning…read more They were quick with repair and done by 9am on a Saturday! Also didn't cost me my limbs! Forever grateful for that! Will be back here instead of Jiffy Lube for oil changes, etc! Much better price and more effective with service! Thank you!!

I noticed she didnt put her name on her 8 min "in-service" quote, including denial of basic service…read more- in lue of a quote by a dealer maintained vehicle its entire life. Not to mention, your quote - just replaced - hence the alignment. You lied to my face and it was very discerning. 3rd strike @ Tire Rama. Five vehicle household. Good work.

I use Christian Brothers Liberty Lake location for all my family's automotive needs. They aren't…read morecheap, however every experience is a good experience. You can tell they care about their customers. Great customer service.

Not only did they not properly do the oil change as I immediately saw an oil maintenance required…read morenotification AFTER I got the car back from them, because they are clearly too incompetent to know how to reset the reminder in my car, but they also managed to damaged my wheel lock key. See the photo. Also, after my service was done, they told me after their driver gets back they still wouldn't be able to come pick me up (I live 2 minutes away) because they had to go get someone else. They were unwilling to take a 2 minute detour for a customer whose service was completed because their other customer mattered more I guess. And so I just walked there to pick up my car and I noticed that when the driver did get back, he didn't go anywhere for over 20 minutes, so I guess they just didn't want a brown guy sitting in their car. I went to them to give them an opportunity to take accountability and apologize for damaging my property, but they were incredibly rude and disrespectful to me even though I was willing to move on had they taken accountability and apologized for the property damage they caused. However, they lack the integrity and honesty to do just that and so I feel it is important to let everyone in my community know just what kind of disrespectful and dishonest people these guys are. Oh and their prices are just scams, there's much better service for more affordable prices in the valley, but that's irrelevant to my dissatisfaction.

Donald was fabulous!! Great communication, honest, great pricing, great work. I will use him for…read moreall my car repairs from now on. I'm so glad I found him. I will recommend him to all my friends and family!!

Great experience with Donald @ Syphers. He repaired an issue with my sons F-350 and took the time…read moreto explain and educate while doing it. Reasonable pricing and expert mechanic. Highly recommended

I found Novus Glass to be friendly, speedy, and affordable…read more My car had a crack in the windshield that was rapidly getting longer, so we took it in for an estimate. Matt was friendly and the estimate was affordable, so we went ahead and had the work done. It was completed in the time frame we were initially given (I think two days) for the price we were quoted, and the work was good. Since I liked the results on the car, I asked Matt about my SUV. The windshield was not cracked, but the gasket had loosened considerably and the glass was not firmly seated in place. Once more, the replacement was for a decent price and took only one day this time. If you have any issue with the glass in your vehicle, I strongly recommend taking it to Novus and letting them take a look. If my experience is any indication, you will get an honest, accurate estimate and quality work.

This is a business I never wanted to go to because it means I had a rock chip but these folks got…read moreit done pretty efficiently. I arrived early for my appointment and their technician got me checked in right away. They did not seem super busy so he swiftly started on my vehicle and it was done in around half an hour. The workmanship was great but the customer service was somewhat less. While it's a fact that they do this all the time, I almost never need auto glass work yet they seemed to expect me to have expert level knowledge of my car's glass and my auto insurance policy. The scheduler Teri was fairly terse in her interactions with me. I felt validated in my assessment when I overheard her on the phone with another customer (it's a very small office). Definitely use this place for your auto glass needs but check your expectations at the door.