Great service! Friendly, fast, and knowledgeable. Some places can be pushy about suggesting…read moreadd-ons, but these guys were polite as all get out. The two gentlemen who serviced my vehicle were Hank and Travis. One of them even helped to walk me through getting the "oil change needed now" message off my dashboard. That's been driving me crazy, so I really appreciated it. For needing special oil for having an import, the price wasn't bad either. Will definitely go back!

Extremely helpful and knowledgeable. Quick oil change, highly recommend for anyone in the area.read more

Our go to place for oil changes. Fast, reliable, and they give great input after inspecting the…read morevehicle. Awesome service!

Go to place. Guys are friendly and helpful. No hard sell on not needed items only good advise…read more Only problem is the wait because they are so good. Have to hit them at the right time.

extremely professional, helpful and honest, would give them more stars if I could. Not many…read morecompanies like this left these days.

Awesome service and great prices! Highly recommend. There…read moreis a new owner and new management.

We bought a brand new Jeep Compass 2026 on February 28, 2026. The original experience was good with…read moreELI and Bob who helped us with our trade.. since then, however, once we left there and drove home to Brookfield Wisconsin, it had a high vibration in the steering wheel and also a rattling noise in the dash area to the left of the steering wheel. Four days later was the first time they could "get us in " on March 5 : naturally one day after the third day of being able to return, the car - My husband sat there for 4 1/2 hours with no results basically except they claimed a belt was broke in one of the tires and they had to order a new tire- considering the drive back-and-forth my husband asked if he could get a loaner and leave the car till it's fixed instead of driving back-and-forth racking up miles and planning in between working - and they had NOTHING to offer him. Long story short, the car has been at that dealership while we drive one of their Chrysler minivans ( you would think they would give us a jeep grand Cherokee or a Jeep type of loaner but instead we got a minivan) that car has been at the dealership for two weeks now as of tomorrow, March 24. Last week, Thursday, Chris the manager in service who worked on it swore that everything was taken care of with our car, they were having a shuttle driver bring it back to us and take the minivan back: husband told him do not send it here unless it is fixed or it will be coming back; First off - the shuttle car driver pulls in with our Jeep and it is disgustingly filthy! And almost has no gas in it, which my husband filled up their minivan for them. Needless to say, the rattle noise was still going on and the shuttle driver also testified that he heard it also - My husband sent straight back up to Sheboygan from Brookfield. Would you believe I have gone through nine different people who just cannot seem to get this squared away for us ?? We tried the day after my husband sat there for 4 1/2 hours and demanded we wanted to just sell the car back at that point considering we are an hour and a half away. Advised that we bought it on Saturday and we had Monday Tuesday Wednesday to return it however they would not have us come up there until that Thursday. that burned up our three days of being able to return it apparently After speaking a lengthy time to someone named Eden, he sent us to sales claiming that they would be able to make this happen. Low and behold, they absolutely REFUSED to take the car back. So now we sit here battling with them ! My husband left two voicemails there today with CHRIS in service and another voicemail in sales and nobody returned our call and it is now 5 PM, voicemails left at 7:30 this morning.. Our sales person ELI was supposed to call us back three separate occasions since it all happened and not once has he returned our calls or our requests. We have a brand new car and we have yet to be able to drive it for more than two days !!!!!!! This is absolutely unacceptable customer service !!! Never in 100 years what I suggest this place to anybody because as long as they are getting what they want from you, they are sweet as pie and boy they all must be trained really well in empathy and knowing how to say sorry and sound so concerned, but in the end, nobody really gives a S--T !!!! So here we still sit, wondering when we will get our car back. I called there at 4:50 - talk to a lady by the name of Chris - she spoke to an advisor which that's always useless who had no answers for us and of course Chris is supposed a guy working on our car was gone for the day . I asked Chris if she knew who the owner was that I could call and this is the second time we've tried to find out who the owner is and they all claimed they don't know who owns the Jeep Sheboygan Chrysler location on Washington Avenue in Sheboygan. I find that odd. No one knows the owner.????? This is the most frustrating thing we've had ever had to deal with . We are beyond frustrated!! I have been wanting to leave a review, but we have been literally kind of scared that they may mess with our car in some sort of way as a revenge tactic. However, we also don't know how the heck to even get our brand new vehicle back . Frustrated in Brookfield !!!!! D & S SHEBOYGAN CHRYSLER DODGE JEEP RAM 2701 WASHINGTON AVE SHEBOYGAN WI

I bought a Jeep Wrangler 3 days ago and had a problem today with it.....took me in right on the…read morespot and went above and beyond to get it corrected. Thanks to the service desk and the mechanic who greeted me in person and explained in detail what he acoplished.

What a great place to get your car fixed ! So honest & friendly & they do a good job too ! We…read morewill recommend you to our family & friends for sure !

I RARELY give 5 stars. These guys are honest & efficient. They figure out what's wrong and don't…read morecharge me if they can't fix it. If they do fix it, it's done right at a fair price.

Been here twice. Responds fast to calls for appointments. If you don't need it they tell you so. I…read morelike them. They do good work and I'll keep going back.

Great service. Have brought all of our vehicles here over the years for various repairs and regular…read moremaintenance. Have always been upfront and honest in the repairs needed. We recommend to anyone asking for reliable and honest auto service.

I had pulled into the lot late in the evening as the owner was leaving, my bumper was hanging off…read more With no questions asked, he dropped everything to help and got it all fixed up right away! The repairs could have been costly but he helped me get back on the road and wouldn't accept any tip. The community is lucky to have a business like this!

Dear Yelpers: Sit down and take a minute to read this:…read more this is a true story. I had a nail in my tire this morning and didn't want to take any chances with it so I started calling around Manitowoc to see who could get me in ASAP. Are you sitting down? I called eight different service centers!! now I understand it was a Friday at 1 o'clock, but I called eight different service centers in Manitowoc and all of them could not fit me in ! even my local regular shop said I could drop it off and come back for it a few hours later in the day but I had errands to run and things to do and I needed the car fixed immediately. my father said "did you try Novak?" He gave me the number and I dialed it right up. I spoke with a friendly agent, I told her my story and I said "do you think I can get into your shop right now?" and she said "absolutely come on down." I was quite excited . I drove over - they pulled the nail out. It was nothing serious. It wasn't leaking any air and my $charge$ was zero for 10 minutes of work. Maybe it was 5 minutes of work. For that reason , I will be coming back for future service. I might be easy to impress, but after this experience, i'll give them another try!

I went to Doug's Auto after experiencing a weird situation with another place. To make a long story…read moreshort. There were parts that the previous place stated I needed and really didn't need. I want to thank Paul for taking such good care of me. I have no experience with cars and trust what someone tells me in the field they are an expert in. The previous place was ready to take advantage of my trust. Thanks Paul w/Doug's Auto, I will certainly refer you anytime I can

Horrible communication, went in for a repair quote, everything seemed fine, told me next morning…read moreshould have quote, never got back to me, texted next afternoon, left on read no response, texted next day, same result. Why nit awnser your customers even if you can't do the work? Wouldn't recommend.