Dear Yelpers: Sit down and take a minute to read this:…read more this is a true story. I had a nail in my tire this morning and didn't want to take any chances with it so I started calling around Manitowoc to see who could get me in ASAP. Are you sitting down? I called eight different service centers!! now I understand it was a Friday at 1 o'clock, but I called eight different service centers in Manitowoc and all of them could not fit me in ! even my local regular shop said I could drop it off and come back for it a few hours later in the day but I had errands to run and things to do and I needed the car fixed immediately. my father said "did you try Novak?" He gave me the number and I dialed it right up. I spoke with a friendly agent, I told her my story and I said "do you think I can get into your shop right now?" and she said "absolutely come on down." I was quite excited . I drove over - they pulled the nail out. It was nothing serious. It wasn't leaking any air and my $charge$ was zero for 10 minutes of work. Maybe it was 5 minutes of work. For that reason , I will be coming back for future service. I might be easy to impress, but after this experience, i'll give them another try!

I had pulled into the lot late in the evening as the owner was leaving, my bumper was hanging off…read more With no questions asked, he dropped everything to help and got it all fixed up right away! The repairs could have been costly but he helped me get back on the road and wouldn't accept any tip. The community is lucky to have a business like this!

Thanks to every one who recommended Manitowoc Auto Repair! I took the car in at 9am and they found…read morea bad wheel bearing and had it ready for pickup before noon that day. Add my recommendation to the list because this crew is the Best on the Lakeshore.

Amazing service! Tim was very helpful and friendly the service was quick and took care of all our…read moreneeds in an emergency situation while we were on vacation and at a good price.

Excellent service and fair prices. Auto techs were courteous and informative. Thank you for being a…read moregreat neighborhood business.

Great service, friendly, very thorough, and reasonable prices.I will continue to go back. I have…read morerecommended to others and they had a great experience also.

Unfortunately, transmission developed a leak. Al's said they would fix it, but car was already…read moredownstate in MI. I sold the car to my sister-in-law. Luckily, we had stopped talking to her, because tranny failed again shortly after she bought it. So, no harm, no foul. But, I probably wouldn't go there again.

help me get the word out there that Al's transmission and Auto in Manitowoc Wisconsin is not a safe…read moreor reputable business to take your vehicle for repairs or servicing me and Marissa took our vehicle there as a referral from another auto shop that doesn't work on transmissions Al's transmission did not follow the proper steps they were supposed to send an estimate to the insurance company and get authorization to do work on the transmission instead they just went ahead worked on the transmission and then tried billing the insurance company and the insurance company said they weren't paying because they didn't authorize then they tried billing us for the work which we did not authorize we are now currently in the process of suing them for the vehicle and the unauthorized repairs and since the court case is now going they have went and placed a mechanics lien to take the vehicle and sell it instead of just owning up to their screw up given the vehicle back or waiting for the court case to be finished me being the nice guy that I am before all this started I tried working out a deal with else transmission Craig Lisa you name them and they refused I didn't want to see a shop get screwed over their money because they didn't follow the proper steps when they fixed our truck but they shot us down every step of the way that we tried finding some middle ground with them I can't emphasize this enough do not trust ales transmission and auto with your vehicle. On a side note Marissa doesn't know that I'm making this post at this time but to be honest I'm rather pissed

I purchased a used Subaru today from Satori's and couldn't have been more pleased with my…read moreexperience . I was delighted to not have to deal with the huge chain dealership that I vowed never to return to and work with this small family run company who were professional, honest, very fair and gave me a nice deal . I met both brothers and spoke to the dad on the phone . Thank you Satori Auto Service for making buying a used car so easy.

FYI update: Though a great idea and offer, it never came to fruition. Thought it only fair to add…read morethat. Update: I've been back here twice and have received the same courteous and knowledgeable service. Not by any fault of theirs, my car has had additional problems to fix. Today I called and told them the problem and they came to tow it. This is where it gets good. I don't normally need my car that often, but of course I have a baby shower to attend out of town tomorrow. The woman out there know, I don't have a choice but to drive the 2 hours to attend after committing to be there. And I want to. Anyway...I started calling around for a rental. None available or they won't be open when I can get there. Small town problems. I called Satori's explained the problem and they are providing me with a loaner car. They were going to do that anyway as customer service while working on my car. What they don't do is pick people up. Understandably they are busy. Knowing there was no way I could get there before 7pm to pick up the car he decided they would pick me up. That is above and beyond and I want them and others to know how much I appreciate it. Customer service is a dying art. I am giving a pre review based on my initial experience. I will update after the work is done. I am giving them 5 stars for customer service. I bought a 3rd party car for a winter beater. I drive a mini and they aren't Wi. winter friendly. My father did the work it needed mechanically, but as anyone who owns a foreign car knows, finding the right mechanic is hard in a small town. The owner took the time to call my father so he would understand what I wasn't able to communicate in mechanic speak. He then called me back to set up the appointment. I had a choice to drop it off at the night deposit or show up when they opened. I chose to show up in the morning because he said " It might be better so I can see what problem you are having and to get to know you and your husband." That is customer service.

I recently had a routine oil change appointment for my car. A day before the appointment I notice…read moreone of the tires on my car was losing air. I contacted Paul Safranski at Safranski Tire and Auto to see if they would have time while they were changing the oil to find the cause. They were able to find a nail in the tire leak and fix the problem on top of the oil change. Turned out a nail was in the tire. Safranski Tire and Auto Team always do a great job! I have been a customer since 2008. Akasha Manthe

There are not to many car places you can go to , to get your car fixed, and totally trust the…read morepeople who work on your car. Especially if you're a woman. They brought me in the garage and showed me exactly what was wrong with my car. They were totally honest and very helpful. I will not take my car anywhere but Safranski's. Thank you !

LDA Auto, Les got me right in on Good Friday, when 10 other shops couldn't! He changed a power…read moresteering pump and some high pressure lines, not only a great job done, did it for under what I expected to pay. Just found my new service shop in Manitowoc for my 05 DeVille & 05 Park Avenue. I love his drive it before you pay! Should anything be missed, you have time to bring it up before paying for anything!! Absolutely won't use any other shop!

I always take my vehicles to LDA Automotive. He does an excellent job and he has very fair prices…read more He does an awesome job! I highly recommend him! Last night he came and rescued me during a downpour. I had a diagnosis on my car first thing this morning. No complaints, ever!

A bully plain and simple. Overpriced, they low ball you on buying and who sells a nine year old…read morevehicle for over 30k? Ron is a bully. Buy elsewhere

Ok this review is long overdue. Ron is amazing - very friendly, attentive, knowledgable, and he…read moregenuinely cares about delivering good customer service. He's also fair (or more than fair) when it comes to pricing. I won't bring my car anywhere else, even for something small, like an oil change. If the mark of a top business is the extent to which they'll go the extra mile for you (no pun intended), then these guys and gals really go above and beyond every time.