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Jim's Auto Service

5.0 (2 reviews)
Closed • Closed

Services - Jim's Auto Service

Auto maintenance

Oil changes

Auto repairs

5 More Services

Auto brake repair

Auto HVAC repair

Auto steering and suspension repair

Auto wheel and tire repair

Routine automotive maintenance

Jim's Auto Service Photos

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5 years ago

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7 years ago

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Rhine Auto

Rhine Auto

(2 reviews)

Great place to get parts. Awesome customer service. Been there MANY times and always left with what…read moreI needed. Highly recommend this place.

My husband bought 4 (almost brand new) tires from Rhine Auto last September for my Nissan Murano…read more We were going to save them and put them on when we were selling the car. However, one of my tires need to be replaced this week. So we set it up with Discount Tires to install all 4 of the tires we bought from Rhine. The problem was that one of the tires had a bad side wall and we had to buy a replacement tire from Discount Tires. I called Rhine the next morning and spoke to Al Kiether in sales. I did not have my original invoice # but I explained to him the situation and told him the date the tires were bought along with the cost based on my credit card receipt. He said, he would look into it and get back to me. By 4:30pm that day Sara Evraets called me back saying Al asked her to follow up on this with me. She told me that she can replace the tire. I explained, that we already replaced the tire through Discount Tires and would appreciate a refund for the cost of the tire. She said she could process it back to our credit card that we used to pay with it and just asked that I send her the Discount Tires receipt for their records. I sent her the receipt that night and by the next morning before I even signed on for work, Sara had emailed me saying the refund will be processed that day and it should reflect on my credit card within the week. This company provided some of the best customer service I have come across!!! They were quick and very pleasant to work with!!! Thanks Al and Sara, I just wish all companies offered the level of customer service that you do. Keep it up!!! Thanks again, Shannon Hager

Van Horn Chrysler Dodge Jeep Ram Fiat - Plymouth

Van Horn Chrysler Dodge Jeep Ram Fiat - Plymouth

(47 reviews)

Greetings all. Let me start by saying I have purchased 2 vehicles from Van Horn. I found the…read moresalesman to be helpful an genuine in their negotiation to work within their limits to make sure you're leaving with the car within your desire and affordability. When I purchased my 2nd vehicle a part of the deal was a program called "Tires for Life" with this guarantee I also purchased the bells and whistles of maintenance. I actually use to boast about Van Horn to all that would listen about the promised deal negotiated between us. So for years anytime I needed a scheduled maintenance, repair or a replacement part.. even a factory recall, I drove the 40 minutes to their automotive maintenance for the service necessary. I got to know the crew enjoy the employees personally and trusted their work. Only one time in five years was I forced to receive maintenance somewhere else in the middle of a road trip. After 5 years when my tires needed replacing I approached VanHorn about the "Tires for life" program that I was a part of. The head mechanic I got to know and trust was no longer there, so I was forced to deal with management. I was soon confronted with a much younger ( arrogant beyond his years) manager who suggested I needed some kind of book that was needed to be signed every time I went in for service. I was never offered this book or was informed by the mechanics over the years suggesting they sign off on said book. in fact all the time I mentioned the promised tires for life I was promised that I remain in good standing. I had been lied to. VanHorn shamefully wasn't true to their word and showed no honor while denying me an unkept promise. This promotion was the deal maker... and unfortunately is now the deal breaker. I nor the rest of my family will step foot in a VanHorn show room or garage again. As well, I preach out to anyone and everyone who is searching for a vehicle to avoid this dealer. Being blatantly lied to for years, the set up for the rudeness to follow will not be forgotten for at least a generation. Avoid this lot.

Great place to buy lemon cars.. If you're looking for reliable this is not a good dealer. Not to…read moremention if you go there for service expect waiting WEEKS for a simple fix.

Van Horn Collision Center - Plymouth - Vehicle in showroom

Van Horn Collision Center - Plymouth

(30 reviews)

I had an accident and I have full cover insurance with Prograsive. I took my car to vahorn at…read moreplymouth, Wisconsin for the collision repair but Progressive refused to paid in full they only paid for one part, the internal damaged and other parts Progressive refused to paid.The control arm was badly damaged and my car ran very bad. For some of the small body parts, the dealer paid out of their pocket to repair them for me with no charge. So I'm sharing experience with you. Thank to vanhorn the dearler for the free repair. It said the photos are too large an't upload.

BUYER BEWARE!!! My husband bought a car from Van Horn Plymouth 2 years ago. He was shown a vehicle…read morecondition report that was not Carfax and told it had been in a minor rear quarter panel accident, nothing major. It looked perfect and ran well, for 2 years... Even after regular maintenance done by a reputable shop, 2 years after purchase, the engine has died completely and needs replacement. It only has 91,000 miles on it. No reason for this to happen! We took it in to trade, and another dealership ran a Carfax that reports the vehicle was deemed a total loss by the insurance company in that "minor" fender bender. Now, no one will buy it because it was totaled. And we still owe on it. Stay away from this shady dealer! Brianna - Paul spoke with Jerry, the manager, and he washed his hands of us. Used the fact that we live out of state now as an excuse, "well, the geography makes it hard for us to do anything." How about you pay for a new motor or pay off the loan?! People move all the time.

Jim's Auto Service - autorepair - Updated May 2026

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