Small shop, crowded. Parking lot full. All these are things to say that this must be a good shop…read more Got my oil changed and they were quite attentive to the car. Carefully parking it inside to set it up for the lift. Woman at the desk was really nice. Listened to me ramble on about things I'm sure weren't interesting to her, but she listened. I think I will adopt this shop as my new caregiver for my VW.

Can't say enough good things about Dave's work. I lost the transmission in my '76 VW Westphalia…read morecamper just outside Sheboygan and found a '75 to replace it. Dave had to fit it into his packed schedule and go through 3 starters before he found one that fit(five-rib transmission in a six-rib slot). Got it back in nine days(he also fixed a leaking seal)and it's still running great. Thanks Dave. So rare to find an expert on these babies. Go out of your way to get him to work on your foreign car.

I decided to give Country Auto the tasks of servicing my vehicles, both of which have very high…read moremiles, after continuing to have had major issues with other local establishments; including Rhine Auto, (poor mechanics, lack attention to detail) leaving my wife and kids with twisted brake lines, traveling on local HWY with no brakes, unnecessary costly repairs that don't resolve issues only to properly diagnose issues $$$ later, oil filters improperly installed leaking oil all over my driveway, thank goodness I lived a mile from there shop. Never again. Import minded (inexperienced mechanics) forgot the o ring on a Dual clutch Transmission oil filter change causing significant damage to my newer VW after oil leaked all over, Never accepting any responsibility. Wolf Cycle, significantly over filled oil (caused oil pump sensor to trigger code). Sheboygan Dodge Chrysler asking 8,000 in repairs, which I passed on one of which was an oil pump, 75,000 miles later no issues. Mike Burkhart Ford, overpriced, use cheap parts that failed, then not realizing they did the repairs (under warranty) tried to bill me again. 2,000-dollar brake and rotor job with inferior parts. They don't, complete proper inspections, sending vehicles out unsafe. this happened twice, radiator coolant after servicing, leaving my wife on long road trip with high engine temps. My F 150 was in a serious accident and was sent to them by my insurance for significant repairs, they missed serious repairs needing further repairs which resulted in multiple visits. It's now *****Town and Country's turn. So far, I give them a solid 4.7 Jake is a personable business owner and reliable mechanic who is straight forward and seems to have his hands on the wrench for most jobs. his shop is not huge, a few stalls, but seems to service a high number of vehicles as you can see them lined up in his easily accessible lot. He has performed serious tasks on my high mileage vehicles without any issues so far. He is thorough taking time to explain things to you, has offered free advice over the phone saving me time and money. He has never taken advantage of pushing unnecessary repairs and even talked me out of repairs. Uses quality parts he can stand behind. His hourly rate is reasonable, and the repair costs are hundreds to thousands less than your dealer. He has a nice dog to boot. offers competitive tires prices as well. why the 4.7, well it would be 5 plus if it wasn't for location and time of service and availability. He is busy but gives you his full attention and time, always calls you back and keeps communication flowing.

From the owner: Local, friendly and reliableread more

I was rushed to the Aurora Medical Center in Grafton. The next day my wife was at Target to pick me…read moreup some things for my week long stay in the hospital for open heart surgery. Her battery died in the parking lot and a good samaritans jump didn't help. I looked up Pitbull towing to get her towed home. They showed up right away and explained to her that due to covid restrictions they may not be able to help. Randy then helped my wife walk next door to Home Depot, pick out a battery that would work, took out the old, hooked up the new one and started it right up. This allowed her to come to the hospital to see me once before my surgery then get home safely. All that and he refused payment of any kind! Saying that he wanted to pay it forward during these trying times. We are so grateful for Randy and will go out of our way to use them in the future if needed. It's heartwarming to know that there are so many good person out there that just want to help their fellow man! Thank you Randy! P.S. when I get out here, lunch is on me, no arguing!

These people are a scam. My girlfriend's son bought a car from them and her son was actually very…read moreclose with them a family friend and sold him a junk car. He had issues with it and took it back several times to get it fixed for several different issues. Not only did he charge to fix it but everything he said they fixed was not fixed at all. Was told he got a new ac compressor and lines put in so the ac would work and guess what that quit working. We told them the back tires were wearing out on the outside edge and that it needed an alignment and new tires. so he did put new tires on the back and said he did an alignment and wouldn't you know it happened again a few months later so that means he didn't do an alignment at all and charged him for it. And the reason he took it to him was bc it's AWD and it being so bad out of alignment when it goes over snow only the car feels like it's a damn boat on the water so it was very dangerous. And again remember this is a 16 year old kid that was supposed to be very close to them. I've seen the shady work they do on cars. Even putting an oil change sticker on and the oil wasn't even changed. We will never ever trust them again. Scam artists

We have been getting our oil changed there, really nice people and very informative on our…read morevehicles. Great price also

Very knowledgeable and helped me understand what I needed on my Honda and Subaru. Trustworthy and…read morethey do great work. They are our go to shop in Plymouth!

Won't work with long time customer on non diesel parts of a diesel car won't use customer supplied…read moreoem parts, only the price gauged ones from their suppliers, great community automotive.

This is a great local shop that is reasonably priced. And they focus on what needs to be repaired…read moreversus aggressive up selling.

It was a recent Sunday morning and i had a tire issue that would not allow me to drive…read moreapproximately 35 miles home. Depot Auto Service & Towing, with Nick as the driver of the tow , turned a stressful time for me into a safe one. Nick updated me with a 15 min ETA and followed through. i was able to be a passenger with him during tow and the drive home was very pleasant, professional and safe. Thank you again!

Does not do towing. They should remove that from their page. They refer you to two of the worst…read moreplaces to deal with.​

Came here in relative crisis one day in subzero temperatures. I was in route to chicago (about 2…read morehours from my destination) when my check engine light went on. Stumbled upon this place because they were right by where I was coming through. Definitely picked the right place! They could not have been friendlier. I told them the situation and they took me right away. The communicated what they thought was the issue and told me the best and worst case scenarios based on what they saw. Came back quickly to confirm good news but also recommend specific follow up maintenance when I got home. They worked very quickly communicating with me the whole time and I was safely back on the road in under an hour. So reasonable and efficient.

Greetings all. Let me start by saying I have purchased 2 vehicles from Van Horn. I found the…read moresalesman to be helpful an genuine in their negotiation to work within their limits to make sure you're leaving with the car within your desire and affordability. When I purchased my 2nd vehicle a part of the deal was a program called "Tires for Life" with this guarantee I also purchased the bells and whistles of maintenance. I actually use to boast about Van Horn to all that would listen about the promised deal negotiated between us. So for years anytime I needed a scheduled maintenance, repair or a replacement part.. even a factory recall, I drove the 40 minutes to their automotive maintenance for the service necessary. I got to know the crew enjoy the employees personally and trusted their work. Only one time in five years was I forced to receive maintenance somewhere else in the middle of a road trip. After 5 years when my tires needed replacing I approached VanHorn about the "Tires for life" program that I was a part of. The head mechanic I got to know and trust was no longer there, so I was forced to deal with management. I was soon confronted with a much younger ( arrogant beyond his years) manager who suggested I needed some kind of book that was needed to be signed every time I went in for service. I was never offered this book or was informed by the mechanics over the years suggesting they sign off on said book. in fact all the time I mentioned the promised tires for life I was promised that I remain in good standing. I had been lied to. VanHorn shamefully wasn't true to their word and showed no honor while denying me an unkept promise. This promotion was the deal maker... and unfortunately is now the deal breaker. I nor the rest of my family will step foot in a VanHorn show room or garage again. As well, I preach out to anyone and everyone who is searching for a vehicle to avoid this dealer. Being blatantly lied to for years, the set up for the rudeness to follow will not be forgotten for at least a generation. Avoid this lot.

Great place to buy lemon cars.. If you're looking for reliable this is not a good dealer. Not to…read moremention if you go there for service expect waiting WEEKS for a simple fix.

Have been here twice, always got great, prompt, and friendy service, reasonable prices (in fact, on…read moremy first visit they fixed something for no charge), and did what was expected and needed. Wayne

From the owner: Your Premier Foreign Car Repair Shop specializing in Honda Subaru Acura Hyundai Infiniti Toyota…read moreMazda Lexus Kia Nissan, all other makes and models welcome!