We bought a brand new Jeep Compass 2026 on February 28, 2026. The original experience was good with…read moreELI and Bob who helped us with our trade.. since then, however, once we left there and drove home to Brookfield Wisconsin, it had a high vibration in the steering wheel and also a rattling noise in the dash area to the left of the steering wheel. Four days later was the first time they could "get us in " on March 5 : naturally one day after the third day of being able to return, the car - My husband sat there for 4 1/2 hours with no results basically except they claimed a belt was broke in one of the tires and they had to order a new tire- considering the drive back-and-forth my husband asked if he could get a loaner and leave the car till it's fixed instead of driving back-and-forth racking up miles and planning in between working - and they had NOTHING to offer him. Long story short, the car has been at that dealership while we drive one of their Chrysler minivans ( you would think they would give us a jeep grand Cherokee or a Jeep type of loaner but instead we got a minivan) that car has been at the dealership for two weeks now as of tomorrow, March 24. Last week, Thursday, Chris the manager in service who worked on it swore that everything was taken care of with our car, they were having a shuttle driver bring it back to us and take the minivan back: husband told him do not send it here unless it is fixed or it will be coming back; First off - the shuttle car driver pulls in with our Jeep and it is disgustingly filthy! And almost has no gas in it, which my husband filled up their minivan for them. Needless to say, the rattle noise was still going on and the shuttle driver also testified that he heard it also - My husband sent straight back up to Sheboygan from Brookfield. Would you believe I have gone through nine different people who just cannot seem to get this squared away for us ?? We tried the day after my husband sat there for 4 1/2 hours and demanded we wanted to just sell the car back at that point considering we are an hour and a half away. Advised that we bought it on Saturday and we had Monday Tuesday Wednesday to return it however they would not have us come up there until that Thursday. that burned up our three days of being able to return it apparently After speaking a lengthy time to someone named Eden, he sent us to sales claiming that they would be able to make this happen. Low and behold, they absolutely REFUSED to take the car back. So now we sit here battling with them ! My husband left two voicemails there today with CHRIS in service and another voicemail in sales and nobody returned our call and it is now 5 PM, voicemails left at 7:30 this morning.. Our sales person ELI was supposed to call us back three separate occasions since it all happened and not once has he returned our calls or our requests. We have a brand new car and we have yet to be able to drive it for more than two days !!!!!!! This is absolutely unacceptable customer service !!! Never in 100 years what I suggest this place to anybody because as long as they are getting what they want from you, they are sweet as pie and boy they all must be trained really well in empathy and knowing how to say sorry and sound so concerned, but in the end, nobody really gives a S--T !!!! So here we still sit, wondering when we will get our car back. I called there at 4:50 - talk to a lady by the name of Chris - she spoke to an advisor which that's always useless who had no answers for us and of course Chris is supposed a guy working on our car was gone for the day . I asked Chris if she knew who the owner was that I could call and this is the second time we've tried to find out who the owner is and they all claimed they don't know who owns the Jeep Sheboygan Chrysler location on Washington Avenue in Sheboygan. I find that odd. No one knows the owner.????? This is the most frustrating thing we've had ever had to deal with . We are beyond frustrated!! I have been wanting to leave a review, but we have been literally kind of scared that they may mess with our car in some sort of way as a revenge tactic. However, we also don't know how the heck to even get our brand new vehicle back . Frustrated in Brookfield !!!!! D & S SHEBOYGAN CHRYSLER DODGE JEEP RAM 2701 WASHINGTON AVE SHEBOYGAN WI

I bought a Jeep Wrangler 3 days ago and had a problem today with it.....took me in right on the…read morespot and went above and beyond to get it corrected. Thanks to the service desk and the mechanic who greeted me in person and explained in detail what he acoplished.

extremely professional, helpful and honest, would give them more stars if I could. Not many…read morecompanies like this left these days.

Awesome service and great prices! Highly recommend. There…read moreis a new owner and new management.

Very knowledgeable and helped me understand what I needed on my Honda and Subaru. Trustworthy and…read morethey do great work. They are our go to shop in Plymouth!

Won't work with long time customer on non diesel parts of a diesel car won't use customer supplied…read moreoem parts, only the price gauged ones from their suppliers, great community automotive.

Thought I would give this place a try since I had a card for a free oil change. scheduled an…read moreappointment 2 weeks prior to get my wife's Kia Sedona in for an oil change. I brought in a gasket that I also asked if they could replace on the oil filter canister that bolts to the engine block, I said I would pay for the Labor. can only be done while oil is drained. I stayed in the waiting area until it was done. An hour later a guy comes out and says they cant do it because the canister has a crack in it and they can order an OEM one for $300!! I said no I'll just order one myself and do the work myself. they kept the free oil change card I had but gave me my gasket back. Well I ordered a new Canister off Amazon for 40 bucks and changed it myself. I looked over the old canister and could not find a crack anywhere!!! But I did see the gasket I asked them to change for me was shot and thats why my wife was going through oil every week!!!!! So they wasted an hour of my time because they wanted to try and get money out of me. I will tell all my friends not to come here and I will never be back!

While servicing my vehicle, they missed that the radiator was completely plugged and that they…read moretransmission cooler was leaking. If you opened the radiator cap, you could clearly see it was all blocked up. This caused my van to break down in Florida causing huge repair bills which ruined the trip! They then weren't going to reimburse me anything until I went back and forth with them.

Been here twice. Responds fast to calls for appointments. If you don't need it they tell you so. I…read morelike them. They do good work and I'll keep going back.

Great service. Have brought all of our vehicles here over the years for various repairs and regular…read moremaintenance. Have always been upfront and honest in the repairs needed. We recommend to anyone asking for reliable and honest auto service.

I decided to give Country Auto the tasks of servicing my vehicles, both of which have very high…read moremiles, after continuing to have had major issues with other local establishments; including Rhine Auto, (poor mechanics, lack attention to detail) leaving my wife and kids with twisted brake lines, traveling on local HWY with no brakes, unnecessary costly repairs that don't resolve issues only to properly diagnose issues $$$ later, oil filters improperly installed leaking oil all over my driveway, thank goodness I lived a mile from there shop. Never again. Import minded (inexperienced mechanics) forgot the o ring on a Dual clutch Transmission oil filter change causing significant damage to my newer VW after oil leaked all over, Never accepting any responsibility. Wolf Cycle, significantly over filled oil (caused oil pump sensor to trigger code). Sheboygan Dodge Chrysler asking 8,000 in repairs, which I passed on one of which was an oil pump, 75,000 miles later no issues. Mike Burkhart Ford, overpriced, use cheap parts that failed, then not realizing they did the repairs (under warranty) tried to bill me again. 2,000-dollar brake and rotor job with inferior parts. They don't, complete proper inspections, sending vehicles out unsafe. this happened twice, radiator coolant after servicing, leaving my wife on long road trip with high engine temps. My F 150 was in a serious accident and was sent to them by my insurance for significant repairs, they missed serious repairs needing further repairs which resulted in multiple visits. It's now *****Town and Country's turn. So far, I give them a solid 4.7 Jake is a personable business owner and reliable mechanic who is straight forward and seems to have his hands on the wrench for most jobs. his shop is not huge, a few stalls, but seems to service a high number of vehicles as you can see them lined up in his easily accessible lot. He has performed serious tasks on my high mileage vehicles without any issues so far. He is thorough taking time to explain things to you, has offered free advice over the phone saving me time and money. He has never taken advantage of pushing unnecessary repairs and even talked me out of repairs. Uses quality parts he can stand behind. His hourly rate is reasonable, and the repair costs are hundreds to thousands less than your dealer. He has a nice dog to boot. offers competitive tires prices as well. why the 4.7, well it would be 5 plus if it wasn't for location and time of service and availability. He is busy but gives you his full attention and time, always calls you back and keeps communication flowing.

What a great place to get your car fixed ! So honest & friendly & they do a good job too ! We…read morewill recommend you to our family & friends for sure !

I RARELY give 5 stars. These guys are honest & efficient. They figure out what's wrong and don't…read morecharge me if they can't fix it. If they do fix it, it's done right at a fair price.

Best in workmanship, value, and complete service:) They care about their customers 100% Thank you…read moreto everyone there for all of the time you put into our Santa Fe!

My vehicle was brought in for a torsion key adjustment due to a broken adjustment bolt. After a…read more$600 bill to fix an abs sensor and the bolt and one other minor issue, $100 in parts, I realized truck was 1.75" out of level. I went back to shop and told them to make it right and all I got was were busy, we are down a tech, don't have time until next week. Should have took it to Kiel auto. What a joke, avoid at all cost