First time using this location and was a little disappointed. I waited nearly a week for a return…read morecall from the manager or owner which I was told to expect. Anyway, I usually go to a neighboring oil change express in Sand Springs but they were closed Monday so I decided to give these guys a try. I was given a cost considerably higher than what I was used to for an equal quality service and I mentioned this to one of the techs on duty. I decided it was too expensive and drove off to find another only to not even make it out of the parking lot and I decided to just bite the bullet and save the time. When I went back the same tech told me in a very rude way it would be the price he had mentioned and I said that's fine I just need it done. I didn't argue about the price or ask for a discount. I did find a coupon and asked the owner inside if he would honor it and he gladly did so and had a great attitude about it. My issue is with the two techs who performed the work. When it was time to pay I asked if they checked the air filter. He said "No, since you complained about the cost we didn't do any pulls," which the other tech told me he meant he didn't do the actual service that I agreed to pay for. I also asked if they topped off the other fluids and he said no. I asked the other tech if it was part of the normal service and he said yes, those should have been checked as well. He told me to pull back up and he would top off the wiper fluid. I thanked him for doing that and he just walked away. I again said thank you and he continued ti ignore me. Terrible attitude! He didn't even offer to complete the service by checking the air filter or any other items that he had already told me were part of the usual service for which I had already paid. I really hate that the first visit went this way but it's no way to build a relationship with customers. Guess I'll be waiting until my usual place is open on Tuesdays west of town.

This place has just gone downhill. Overcharge every time and they hit you with "my boss will come…read moretalk to you about prices" next thing you know there is no conversation and you're paying 90 for a regular oil change. I could do it myself and I've never done it before in my life. They were disrespectful to a family member of mine too and it is safe to say we will NOT be coming here again. Sorry not sorry, do better little boys.

Customer service was a 10 out of 10 the gentleman there very professional and do fantastic work…read moreoverall my experience here was perfect. I do recommend if anybody needs work to come on down to Hometown auto repair!!!

We are so thankful to the staff at Hometown. Over the years we have found them to be knowledgeable,…read morehonest, and affordable. One of the things we have always appreciated is their transparency. They will give us their recommendations (what absolutely has to be done along with what they would also suggest) and costs upfront, and then are willing to do whatever we can afford at the time. We also highly recommend their pre-purchase inspection before buying any car. Takes about an hour and is thorough! Mike is great, along with all the other folks! Definitely recommend.

Great business and Kelly is someone who is honest, fair priced, and does an excellent job. He'll…read moretell you the problem, discuss the price, and let you know of any other issues. Just had him change my timing belt, tensioner, and water pump. He called during to tell me my power steering belt and serpentine belt needed to be replaced also. Just charged me for the belts, no extra labor. Not the first time I've been there(he fixed my a/c last year) and won't be the last. Hard to find a really good mechanic you can trust and doesn't try to over charge. Can't say enough good things about KC Auto, so if you're looking for a good honest place, look no further! A very satisfied customer.

Took my truck in there a about two and a half years ago because a turn signal wasn't working. After…read morea day or two, they said it was ready. When I went to pick it up, it wouldn't start and they tried to charge me for repairs. After enough complaining, they got it running without charging me. My turn signals and wipers aren't working. I went to replace the multifunction switch to find they had broken the carrier and zip tied it in place. Garbage company. The shop manager at the time tried to tell me they just replaced the bulb, when they actually put a new multifunction in and replaced a shorted wire

This is the A team! They are so friendly, fast and you can't beat their prices. Take my vehicle and…read morecamper to them for tires, oil change even have a mechanic on staff that is top-notch. Go see Cessily and she will get you taken care of. Courtney

I had an excellent experience at Mustang Tire and Lube! Sicily was extremely helpful and went above…read moreand beyond to assist me. I needed two tires, which were very expensive due to my low-profile setup, but she found a more affordable pair that were perfect. They got them installed quickly and professionally. I also badly needed a tire rod, and they replaced it for me free of charge--such kind and generous service. I am forever grateful! Despite living in Broken Arrow, I will be returning for all my vehicle needs because the quality service here is worth the trip. Highly recommend!

Called in, was told to be there at 7:30 the next morning. I arrived in the morning they gave me…read moreoptions, I chose, they quickly installed, I paid and went on with my day. The service was fast, friendly and affordable!!

I got my car towed in and planned to take a Lyft home and return the next day after the exhaust…read morepipe had been reconnected to the cat converter and a hanger welded on. Before I was able to call for the Lyft, I was told to let them chk it out first. About 10 minutes later, I was driving away, and was only out $40! I almost cried in relief. Yes, B & S Muffler on S Sheridan gets 11 out of 10 stars from this old lady!!

I needed to change my rear break light. I already had the bulb since I had purchased a two-pack…read morepreviously. The last time I needed it replaced, the auto parts shop did it for me, so I figured it'd be something easy. Firestone wanted to charge me $60 and refused to use my bulb (apparently it's against their policy). I went to Encinas and they were able to tell me when they could work on my car. Since it was the same day, I asked them to rotate my tires as well. I sat in their waiting area working on my laptop and they were done in under 30 minutes. I realized I hadn't asked how much they'd charge me and at the end, they refused to charge me anything! This kind of customer service is so unheard of nowadays. They've definitely gained a customer. Highly recommend!

The initial interaction was rude to say the least. Upon inquiring if this shop took appointments or…read morenot, the owner seemed rude and hung up abruptly as if this isn't a reasonable question to ask any shop relating to vehicle repair. There are a few people here and there who claim positive interaction with this place but based upon the environment and ownership, I would assume this only pertains to particular groups of people.

These folks are the best in town if you need ANYTHING mechanical worked on! They are knowledgeable…read moreand most importantly fair. They work on my lawn mowers as well as my gas and diesel vehicles. I send everyone here with confidence that the team at Urban Auto Lawn Repair will take care of them!

I can't express how professional and painless my repairs were with Urban were. No pressure sales!…read more He explains things plainly and has patience with those who need things explained in greater detail. He also went the extra mile to make sure his customers are as comfortable as possible with the waiting by creating a uniquely decorated space with comfy chairs, a tv, books magazines and 2 of the sweetest dogs you can choose to pet and play with. When I asked about the unique space he expressed he is very away of how stressful repairs can be and he did not want the customer to be surrounded by pressure sales posters and what not. The value and quality is on point. I highly highly recommend Urban for your auto and law machinery repair. You won't be sorry.

Hands down best customer service and car care I have ever had!…read more My car began having issues as I was out of town. Since this was a Saturday many car care places were closed, I happened to find Sinclair after a quick search of finding someone who was open on a Saturday afternoon. Sinclair was quick with their service, but also took time to answer questions and explain what the problem was with my vehicle. When I followed up with additional questions they clearly explained things in a way I could understand. They also took the time to show my husband and I what was the source of the issue. We also happened to share that we had a nail in the tire that we noticed when it was loaded up on the tow truck prior to our arrival, mentioning that we would need to go get the tire taken care of after we left Sinclair. They then went above and beyond to taking care of the screw that was in the tire. A day later they called to see if I made it back home safely. Thankful for the care they showed even after we left! We are beyond thankful for the customer service, attention to detail, communication and reliability! We plan to be back!

This place is quick and budget-friendly. They completed all the tasks I requested. The staff was…read morealso very friendly.