I needed to change my rear break light. I already had the bulb since I had purchased a two-pack…read morepreviously. The last time I needed it replaced, the auto parts shop did it for me, so I figured it'd be something easy. Firestone wanted to charge me $60 and refused to use my bulb (apparently it's against their policy). I went to Encinas and they were able to tell me when they could work on my car. Since it was the same day, I asked them to rotate my tires as well. I sat in their waiting area working on my laptop and they were done in under 30 minutes. I realized I hadn't asked how much they'd charge me and at the end, they refused to charge me anything! This kind of customer service is so unheard of nowadays. They've definitely gained a customer. Highly recommend!

The initial interaction was rude to say the least. Upon inquiring if this shop took appointments or…read morenot, the owner seemed rude and hung up abruptly as if this isn't a reasonable question to ask any shop relating to vehicle repair. There are a few people here and there who claim positive interaction with this place but based upon the environment and ownership, I would assume this only pertains to particular groups of people.

Great business and Kelly is someone who is honest, fair priced, and does an excellent job. He'll…read moretell you the problem, discuss the price, and let you know of any other issues. Just had him change my timing belt, tensioner, and water pump. He called during to tell me my power steering belt and serpentine belt needed to be replaced also. Just charged me for the belts, no extra labor. Not the first time I've been there(he fixed my a/c last year) and won't be the last. Hard to find a really good mechanic you can trust and doesn't try to over charge. Can't say enough good things about KC Auto, so if you're looking for a good honest place, look no further! A very satisfied customer.

Took my truck in there a about two and a half years ago because a turn signal wasn't working. After…read morea day or two, they said it was ready. When I went to pick it up, it wouldn't start and they tried to charge me for repairs. After enough complaining, they got it running without charging me. My turn signals and wipers aren't working. I went to replace the multifunction switch to find they had broken the carrier and zip tied it in place. Garbage company. The shop manager at the time tried to tell me they just replaced the bulb, when they actually put a new multifunction in and replaced a shorted wire

Customer service was a 10 out of 10 the gentleman there very professional and do fantastic work…read moreoverall my experience here was perfect. I do recommend if anybody needs work to come on down to Hometown auto repair!!!

We are so thankful to the staff at Hometown. Over the years we have found them to be knowledgeable,…read morehonest, and affordable. One of the things we have always appreciated is their transparency. They will give us their recommendations (what absolutely has to be done along with what they would also suggest) and costs upfront, and then are willing to do whatever we can afford at the time. We also highly recommend their pre-purchase inspection before buying any car. Takes about an hour and is thorough! Mike is great, along with all the other folks! Definitely recommend.

Hands down best customer service and car care I have ever had!…read more My car began having issues as I was out of town. Since this was a Saturday many car care places were closed, I happened to find Sinclair after a quick search of finding someone who was open on a Saturday afternoon. Sinclair was quick with their service, but also took time to answer questions and explain what the problem was with my vehicle. When I followed up with additional questions they clearly explained things in a way I could understand. They also took the time to show my husband and I what was the source of the issue. We also happened to share that we had a nail in the tire that we noticed when it was loaded up on the tow truck prior to our arrival, mentioning that we would need to go get the tire taken care of after we left Sinclair. They then went above and beyond to taking care of the screw that was in the tire. A day later they called to see if I made it back home safely. Thankful for the care they showed even after we left! We are beyond thankful for the customer service, attention to detail, communication and reliability! We plan to be back!

This place is quick and budget-friendly. They completed all the tasks I requested. The staff was…read morealso very friendly.

Have gone there for several years. Staff is friendly and provides detailed information on your…read morevehicle. Store is well maintained. Christopher at service desk is professional.

Worst place ever actually can't believe this place has not been shut dow.I had an experience at…read morethis place.I Truley hope people checkthe low reveiws of this business and believe every one of them. Ok so I took my truck in for a coolant flush and diagnostics and told them it was going to need stand pipes and dummy plugs minimum.Few days later they said ok I need oil cooler that will fix it I said great I PAID THEM ALMOST 7000.00!Then go to pick up my truck it still won't start hot turns out it needs stand pipes and dummy plugs which if you remember itold them it needed when I took it in to them.Since I already paid them to change an oil cooler wich by the way they charged me as much as a complete rebuild at any other shop I was against taking my truck back into them I forgot to mention this is my dailey driver I drove the truck to their shop.Manager calls me since I left terrible google review says he don't want like the truck leaving unfixed made me think awesome maybe this place is ok after all.Boy was I wrong I drove my truck into their shop few days later I'm told truck is done go to pick it up which is understatement.Hopped in my truck tried to drive it barely made it to their shop few street terrible grinding actually made it to parking lot straight across the street I'd say what maybe twenty feet wheel bearing completely gone!Get out to see what's wrong jump out look at my truck and every bit of my coolant is pouring out of my engine compartment!They say they did nothing wrong apparently it's normal to take a truck to a shop drive it there mind you I always thought you would pay 7000.00 pretty good chance you'd get to drive the vehicle home I had to have my truck towed home from their shop had to have the repairs made that the shop did to my vehicle they completely say that they did nothing wrong.So if anyone actually reads reviews make your own decision but make sure you read the bad reviews I will from now on believe that...If this review saves one person from falling victim to this repair shop it was worth it..I pray no other person ever gets ripped off by this place again.Pick a different place any place.Thanks for reading and good luck on your shop search this place isn't what anyone is looking for in a repair facility.......I wish they had negative stars this place deserves --7000

These folks are the best in town if you need ANYTHING mechanical worked on! They are knowledgeable…read moreand most importantly fair. They work on my lawn mowers as well as my gas and diesel vehicles. I send everyone here with confidence that the team at Urban Auto Lawn Repair will take care of them!

I can't express how professional and painless my repairs were with Urban were. No pressure sales!…read more He explains things plainly and has patience with those who need things explained in greater detail. He also went the extra mile to make sure his customers are as comfortable as possible with the waiting by creating a uniquely decorated space with comfy chairs, a tv, books magazines and 2 of the sweetest dogs you can choose to pet and play with. When I asked about the unique space he expressed he is very away of how stressful repairs can be and he did not want the customer to be surrounded by pressure sales posters and what not. The value and quality is on point. I highly highly recommend Urban for your auto and law machinery repair. You won't be sorry.

Called in, was told to be there at 7:30 the next morning. I arrived in the morning they gave me…read moreoptions, I chose, they quickly installed, I paid and went on with my day. The service was fast, friendly and affordable!!

I got my car towed in and planned to take a Lyft home and return the next day after the exhaust…read morepipe had been reconnected to the cat converter and a hanger welded on. Before I was able to call for the Lyft, I was told to let them chk it out first. About 10 minutes later, I was driving away, and was only out $40! I almost cried in relief. Yes, B & S Muffler on S Sheridan gets 11 out of 10 stars from this old lady!!

I was traveling through the area when my car sunroof suddenly busted. I looked up the nearest Ford…read moredealership and called Jack Kissee Ford and even though they couldn't immediately or fully repair it due to the special order and my time constraints, they did offer to help clean up the debris and wrap it so I could safely get back home. In less than an hour, they had me back on the road. They treated me with so much respect and didn't try to take advantage of the fact that I was in a pinch. Incredible humility, charm, and top-notch automotive expertise. Thank you, Morgan, for saving my road trip! You are definitely a credit to the Ford brand!

I went in to just look at the F-150 and see what I could afford. I was amazed by how kind the…read moresales staff was and they gave me a deal I could not resist. I have dealt with other Ford dealers and these guys are so superior. No pressure and I left with a new F-150 and still had money in my account when I left. Great selection too. Not all top of the line.