I live 2 miles from this place and every time I give them a try ... I regret it!!!!!…read more 1st They totally ignore you! They must work together as in teams of two and it is definitely a case of the blind leading the blind because neither one of them have any idea about a car or customer service

very very slow. absolutely nothing instant about this place. 3 employees standing around doing…read morenothing 45 min is rediculos

Hooray for a painless and prompt car experience! We have been searching for a locally-owned spot to…read moreget oil changes and have definitely found a winner in Countryside. Since they are so popular with locals, they recommend making an appointment to get you in for an oil change. Some places, this is a pointless appointment, as you still have to wait for quite some time. NOPE. We were seen and serviced immediately upon arrival of our scheduled time slot. Countryside staff is friendly and they don't try to awkwardly upsell you and tell you that your vehicle is on the brink of exploding if you don't get 348239584 repairs done TODAY. Affordability, timeliness, and integrity will bring us back for all of our car needs. It helps that they charge a fair price for an oil change and filled and rotated the tires. Convenient location in OR, too!

Now that C&D is gone this is THE place in Oak Ridge to get tires. They matched the Walmart price…read morefor me and the entire service to replace the tires was fairly quick. They stuck to the appointment time which is rare in automotive. A couple of downsides, tire hazard warranty is $27/wheel. it's $12/wheel at Walmart. The up-sell is relentless. I don't need a fluid check/safety inspection when the car is just one year old. I had to remind them twice to skip this time wasting exercise.

This is where I've been coming with several cars for over 3 years! If your car has a problem…read morethey'll do everything they can to fix it! Great, friendly service. If you're like me you need things in layman's terms they also do that!! The manager James is awesome!!!

The man at the front desk (James I think?) was very kind, informative and professional. I would…read morehighly recommend bringing your car here for whatever service you may need. I was recommended this place by somebody and for very good reason.

I take both my cars here. I've had great experiences with these guys. Andrew and William were…read morereally helpful!

First off, I wanted to state that I really thought about not leaving a review just because its not…read moreusually who I am. I really wanted to give these guys the benefit of the doubt. I work in the customer service field and I know how hard a job like this can be. But after some time to think about this I decided to leave a review due to the nature of the similar experienced I had when looking at the other reviews here. This is not a good shop. To provide some insight, I had a flat tire happen over the weekend and so on Monday morning I arrived right at the time of the store opening at 8 am looking to replace all of my tires since I have an AWD car. There was only one man behind the counter and what it looked like only a handful of people in the shop. I was told that they would take car of the replacement, free oil change and alignment and that they would have it back out as soon as possible. Right away I could tell that they were short staffed because of how busy the guy behind the counter looked. Long story short, I sat in the lobby for almost 5 hours for the replacement, I didn't leave the shop until 145pm. At no time did anyone tell me or update me as to what was going on with my car. I could only hear the guy behind the counter tell other customers that he was short staffed and that they were behind and that they were requesting people drop off their car with hopes that it would be done by the end of the day. Additionally, there were multiple people in the bays that were just "hanging out" and smoking vapes from what it looked like. Once again, no one disclosed a wait time to me as I sat in the lobby for hours on end. I get it. It gets busy and shops everywhere are short staffed. That is not the reason why I decided to leave this review. When I finally got my keys I was told everything was good and I was on my way. Immediately when driving from the shop I noticed that my alignment was off. At highway speeds I would have a terrible vibration in my steering wheel and my car was pulling to the left so I decided to check my tires at work and found multiple issues in addition to my alignment. My tire pressure was over inflated to 40 PSI when my car is only supposed to have 32, I was missing valve stem caps and my spare tire was lazily just thrown in my trunk with the hardware just thrown on top rattling around in the back as I drove away. When returning later that week to have them fix all of the issues, I got no apology what so ever. No acknowledgement that they screwed up and I only got more frustrated that I had to wait an additional 3 hours in the lobby for them to correct the issue that they should have fixed in the first place. At the counter I asked the guy if the alignment was actually off and he stated "Yes, we had an issue in bay three on that day you were here and had other people come back." If this was the case, don't you think it would have been best to reach out to the people you serviced that day and let them know? All in all. It took a total of 8 hours to replace 4 tires. No communication was given to me and the professionalism was SUPER lacking in how my stuff was treated. I would not recommend this store to anyone.

Wow! Quality service! Reasonable pricing, Human understanding!…read more Daniel, who owns this shop, is always an absolute pleasure to do business with, as are all of his employees. They are extremely knowledgable about what they do, and it's not just oil changes! I recently had the starter go out on my car. Where most shops wanted to charge me an arm and a leg, and showed little interest in coming to the car, Daniel not only came to where I was, but jump started my car so I could drive it to his shop, replaced the starter, and had me running smooth in no time. Furthermore, he was reasonable with the pricing! I'll tell you this- he's earned my loyalty!

Top notch service, very reasonable pricing and super quick on being serviced. Great attitudes and a…read moreworthwhile experience. This is my new "go to" place from now on. Honesty and integrity are hard to find in the automotive business so this is a real find.

Angry haughty employees who don't give a rip. Data whores who only care about "The system" being…read moreaccurate. Was told to my face that because I was not cooperative with sharing my personal information that they would have told me to "Be on my way" had they not already drained my oil. Slow and plodding service. The same price as the rest. I won't be returning.

I bought the parts myself. My truck had 90,000 miles on original brakes and had worn to almost…read morenothing. Collin replaced pads, shoes, and rotors in less than 2 hours. His work is exceptional. I would trust him to do future work on my vehicles. His rates are very, very reasonable.

From the owner: We are a mobile auto servicing business that does all types of work! From basic vehicle maintenance…read moreto engine rebuilds, we have you covered! Servicing all makes and models! We also do custom installations at customer request.

If you want a local, small business that isn't a chain, this shop is for you! Great people,…read moreefficient, fair pricing. I feel confident in the work that was done. Good selection of tires at various price points, no hard selling. The new waiting area is comfortable, with coffee. The staff is knowledgeable and friendly. Support local!

I had another experience at C&D Tire Pros, and again had prompt and expert service. Cade was able…read moreto get my car in for service quickly, and it was completed by the time I requested. I highly recommend this service repair shop to anyone needing reliable reasonably priced car service.

My wife bought a Nissan Murano last year. When we purchased it, there were several small pock…read moremarks on the hood which the salesman promised to repair the hood. The repair was to order her a bottle of paint to repair it ourselves. Two months later, the touch up paint arrived. However, the paint did not match leaving black dots all over the hood. After some communication, the sales manager agreed to repaint the hood. What was promised before and told afterward was that the entire hood was removed and repainted. The reality is that the hood never left the car. There was tape residue left behind and areas of the paint that were obviously not quite right. Here it is a year later and the pock marks are back just like before. The deal went sour because of lie upon lie. The worst part was the sales manager using his faith as a tool to keep our confidence. Seriously, if you're going to play the faith card, don't get caught lying.

This business engaged in deceptive and misleading practices. I received a mailer clearly stating…read morethat I had won $500 and a 60" TV. I called and spoke with their sales associate Spencer and this was confirmed via a recorded phone conversation that I still have as proof of their dishonest practices to get potential customers in their door for a sale. After driving 30 minutes to their location, I was told by Spencer and Mr. Green that I had not won those prizes. The advertisement was plainly misleading and appears to be a tactic to bring people through the door under false pretenses. This reflects a serious lack of honesty, integrity, and transparency. I would strongly caution others before doing business with this company. Photos of the mailer are attached for reference.