First off, I wanted to state that I really thought about not leaving a review just because its not usually who I am. I really wanted to give these guys the benefit of the doubt. I work in the customer service field and I know how hard a job like this can be. But after some time to think about this I decided to leave a review due to the nature of the similar experienced I had when looking at the other reviews here. This is not a good shop. To provide some insight, I had a flat tire happen over the weekend and so on Monday morning I arrived right at the time of the store opening at 8 am looking to replace all of my tires since I have an AWD car. There was only one man behind the counter and what it looked like only a handful of people in the shop. I was told that they would take car of the replacement, free oil change and alignment and that they would have it back out as soon as possible. Right away I could tell that they were short staffed because of how busy the guy behind the counter looked. Long story short, I sat in the lobby for almost 5 hours for the replacement, I didn't leave the shop until 145pm. At no time did anyone tell me or update me as to what was going on with my car. I could only hear the guy behind the counter tell other customers that he was short staffed and that they were behind and that they were requesting people drop off their car with hopes that it would be done by the end of the day. Additionally, there were multiple people in the bays that were just "hanging out" and smoking vapes from what it looked like. Once again, no one disclosed a wait time to me as I sat in the lobby for hours on end. I get it. It gets busy and shops everywhere are short staffed. That is not the reason why I decided to leave this review. When I finally got my keys I was told everything was good and I was on my way. Immediately when driving from the shop I noticed that my alignment was off. At highway speeds I would have a terrible vibration in my steering wheel and my car was pulling to the left so I decided to check my tires at work and found multiple issues in addition to my alignment. My tire pressure was over inflated to 40 PSI when my car is only supposed to have 32, I was missing valve stem caps and my spare tire was lazily just thrown in my trunk with the hardware just thrown on top rattling around in the back as I drove away. When returning later that week to have them fix all of the issues, I got no apology what so ever. No acknowledgement that they screwed up and I only got more frustrated that I had to wait an additional 3 hours in the lobby for them to correct the issue that they should have fixed in the first place. At the counter I asked the guy if the alignment was actually off and he stated "Yes, we had an issue in bay three on that day you were here and had other people come back." If this was the case, don't you think it would have been best to reach out to the people you serviced that day and let them know? All in all. It took a total of 8 hours to replace 4 tires. No communication was given to me and the professionalism was SUPER lacking in how my stuff was treated. I would not recommend this store to anyone. read more

I bought a new set of tires and got a free oil change voucher. I took my car in to get an oil change a month or so later only to figure out a couple of days later (after my car yelling at me) that my car was almost out of oil! There was no oil on the dipstick. I don't know what they did to my car for the hour or so that it was there, but they definitely didn't change my oil. Thankfully I was able to add oil on my own before my engine blew up. I will NEVER be going back and will definitely not be recommending this place to anyone else. read more

I recommend going anywhere else to spend your money, this place is going to waste your time and lie to your face about it. I bought tires and had an oil change done. it took 5+ hours for the tires to be put on and when I got the truck back it was a quart low on oil. the next I attempted to use there service I made an appointment in advance and was told upon arrival I needed to drop it off because it would be hours before they had time for it. poor customer service, over booking work to pad the pocket and not taking care of the customer. read more

I had an appointment for 2:00 I dropped off early for convenience. called at 3:30 and they haven't even started on the vehicle! this is not the first time I have been inconvenienced. they also did not update oil change information also my tire sensors were incorrectly gaged! I will be returning to my original tire company Fisher tire in Farragut! read more

Fabulous service as usual! Oakridge location is the best!! Love the free alignment with 4 new tires purchased.

These guys really took care of me. Had a few issues in my truck and trailer over thanksgiving week. They solved all my tire issues for me within a timely manner. Even fixed a tire for me the morning I was leaving and had me back in the road in about 15 minutes. Highly recommended! read more

After rebuilding the front suspension on my truck I needed an alignment. I called them up, they said bring it down immediately if I can. I brought it in and a little over an hour later they had it all done and ready to go. $100 with a 1 year alignment warranty. Drove perfectly. Awesome service. read more

This place is amazing, the staff is very friendly and professional. The wait times aren't bad at all, and their work is top notch. 5/5 would recommend! read more

Just kept charging meore money and never fixed the problem. They failed to fix the problem 3 separate visits, charging me $1655 to effectively do nothing. read more

I had a tire going down earlier than expected and i'm not usually one to get auto repair without investigating prices and coupons first. I called in to tire discounters and was excited that they had the tires and good pricing that I was hoping to find. Upon arrival they also told me about another discount available on my tires with a mail in rebate so it was a win-win. Friendly service and quick assistance on a busy Saturday. I will be back. read more

Tire Discounters - Nice waiting area! - Tires Near Me - Oak Ridge, Tennessee

They don't do what is asked and lie straight to your face when asked if they've done something. Probably should take the screen out of the waiting room. Won't be back. read more

This shop is a scam! SAVE YOUR MONEY!! I asked them for a quote on replacing the serpentine belt which had been squealing( ~$80 job). They returned and had a itemized list of repairs totaling $866.14 !!!!!!! They didn't even address the problem I asked them to fix and told me the timing belt was slipping and they would need to replace the water pump and replace all valves and seals because there was oil making the timing belt slip. HOW can a timing belt slip??? It has teeth so it cannot slip. So after they gave me the $866.14 quote addressing everything OTHER than what I had asked them to fix, I respectfully declined. They proceeded to demand a $26 "diagnostic fee". I thought this was a quote !? I insisted that I would not pay the fee because I don't pay for free quotes. After some arguing with 3 customers waiting in line behind me she "suddenly remembered she had the wrong receipt" and printed another one for $0.00 ! She apologized but I was shocked that they almost scammed me for $26. These are dishonest people and will steal your money. Take my word and find somewhere else to get repairs done. read more

my sister came to tire discount because engine light came on so first they told us the wrong part we needed to buy so we got a new part and it took a week and a half to get it done so when we get it done we go into the car and all the Bluetooth is messed up and we start driving and the water signal is on and someone helped us so we get back on the road and the engine signal is back what A waste of hundreds of dollars read more

Please do not allow tire discounters to service your vehicle. I apologize for the long review, but it is important the reader of this review is aware of Tire Discounters practices. I took my vehicle in for new tires and requested a brake inspection. There was not any issue with my brakes, it had just been a couple years since they had needed to be replaced. Based on the inspection, TD recommended new pads and rotors due to wear. They also recommended a brake Fluid flush due to hitting 120,000 miles. I agreed to all their recommendations. I had to bring my car back due to leaking brake fluid within two days. They found they had broken a caliper during the brake work and replaced that free of charge. After they replaced the caliper they identified the brake pedal was now squishy. So they offered to replace the master cylinder free of charge as well. I tested it and agreed the pedal was not as responsive as a few days before and agreed to have them replace the master cylinder. After 4 days of them trying to replace the master cylinder and flush the brake lines, they told me to get my car towed to a European car mechanic since the brakes had completely failed and Tire Discounters was not qualified to repair them. The only thing the European auto shop did was flush the brake lines and got a lot of air out of the lines. The brakes worked now but are still squishy. The European mechanic said the ABS computer most likely has a stuck valve due to getting air in the lines, which is making the pedal squishy. This repair is approximately $3500. Tire Discounters took the information from the European shop and submitted it to their regional manager to determine what they would do. After two months of getting the run around, TD has said they are trying to pay me $150 for the brake flush I had to get done elsewhere but the reimbursement is complicated and taking some time. According to them, the ABS computer failing is a common problem so it is not their problem. The ABS computer did not have any issues until Tire Discounters touched my car. Tire Discounters even confirmed that with their initial inspection. Tire Discounters acknowledged they were at fault when they replaced the caliper at no charge and attempted to replace the master cylinder at no charge. But when the expensive ABS computer was found to be the damaged component they decided they were no longer at fault and decided the ABS computer coincidently went bad after they put air into my brake lines. So after charging me $1600 for tires and brakes (which I agreed to and am ok with) they are telling me I'll have to pay $3500 for the ABS computer that they damaged. I also had to pay $250 for a car rental since they took 4 days unsuccessfully trying to flush my brakes. Plus I had to get my car towed to a second auto shop to finish what was initially a standard brake job. Thankfully I noticed the brake fluid leak before my car suffered a complete brake failure while I was driving. The poor work practices allowing a car to leave the shop with leaking brake fluid could have easily led to a terrible car accident and loss of life. read more

The staff was friendly enough but the prices were way over what non franchise tire shops offered for the same product.

They are a great group of people. They always get my car done fast with out sacrificing quality work. Both the manager and service manager treat you like family. read more