Absolute idiots!!!! They forgot to install the oil plug back into my car after my oil change and…read morenearly destroyed my engine. I had to pull my car over on the freeway and wait 3 hours to get a tow. Now they are saying that it is not their fault and trying to avoid my claim. DO NOT GO HERE.

Every time I have come to this place, they fail to turn off the "oil change required" light, which…read moremeans I have to come back and WAIT AND WAIT AND WAIT In line with the cars that are actually waiting for an oil change. It's ridiculous that I should have to deal with something that is absolutely elementary. I've been here for over 30 minutes, and no one has come to even check on what I might need. This is not the first time - it's not even the third time this has happened. There are at least four guys standing around with their hands in their pockets. Not coming back. Total waste of my time.

I brought my 2010 Honda Civic here in hopes to get it fixed quickly knowing that it was the vacuum…read morehose that needed to be fixed due to a leak. They took my car apart and told me about 4 different things that needed to be fixed that had nothing to do with what is wrong with it. They priced it at $497, and when we told them we didn't have that much to spend because we already knew what was wrong and what it should cost us they told us it would still be 3 hours before our car was ready because they had to "put it back together" and the dude working on it was on a lunch break... so without even getting any service done they took 4 hours and charged us $119 just to tell us what the alleged "problem" was... they have no idea what they are doing and they are very rude and lazy.

Please be aware the previous owners sold out. New owners are a few state chain operation that works…read moreon commission and upselling. Learned the hard way. Had car towed there was told the car ran good was ready for pickup. Tried starting car after paying 800.00, didn't start after they installed a STARTER SOLENOID. Was told the high price was because of disposal fees and labor.Its people like this that ruin the excellent reputation built over years for simple greed. Ask some of the folks in halls.I know I was taken because I have put these car parts on in thirty minutes or less when I was younger and also the mark up on the Solenoid was 110.00 plus disposal fees. When they said you need a STARTER we can analysis it, that's when I had the car towed. This is a older vehicle,which was maintained by the previous owners perfectly. Being a older vehicle you would maybe think it would be easier for them. Also, these are in no way shape or form certified mechanics like the sign still says on the building,in my neighbors opinion. Money goes to quick now. If needed don't go here. It's also under a new name.

Slicks is great, I have used them for years now with no issues. I see the are adding on, I hope…read morethat doesn't make service worse.

These guys don't mess around! There were 2 cars in front of me when I pulled up, but I was still…read moreout of there within about 30 minutes! There was no pressure to buy anything extra, but they did check on my turn signal and fixed the prongs on it, so that it wouldn't blink too fast (I had already replaced the bulb, so there was no additional cost for the extra work). I'll be back!

They forgot to torque the oil drain plug back in place after an oil change. I found quite a bit of…read moreoil all over my floor the next morning. I drove back the next day and they did address the issue and admitted fault. $99 oil and filter for a 5 liter V-8.

I had some services with my Sonata. I was very satisfied with their work and communication. I…read morerecommend them to anyone needing car service!

3/11 Hunter and his team were phenomenal and informative during our oil changes. Definitely more…read moresocial and friendly than other oil change teams.

This location never disappoints. They have professional, friendly service, have knowledge outside…read moreof simple oil changes, never talk to me as I'm a woman that won't understand and ALWAYS go out of their way to assist. Today: simple top off and an internal filter change (I've owned my car 8 years and never have done). They didn't have the filter in house. #Casey got on his motorcycle, went to the local parts store and was back within minutes. (Then apologized for taking too long.....!) #Shane showed me the comparison btwn the old filter and the new (OMG!) and also told me where it was located in the car b/c it was different from most. HE then apologized for taking longer b/c he wanted to vacuum my car where the old filter left dust. Are you serious!!! This took ~20 minutes. Seriously #LoveTheseGuys!!!

Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

The guys working here are so rude. I simply asked a question and instead of just saying he didn't…read moreknow. The guys we talked to was named Ryan. This is the last time I go to this location. Charles and William were the only ones super helpful.

From the owner: Take 5 is your go-to for fast and simple oil changes in Knoxville - we get you back on the road…read morefast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

More expensive than normal, but the service is top-notch. If you just need an oil change and your…read morecar is perfectly fine, go somewhere else. If you suspect you might have issues or the car is finicky, go here.

Awesome friendly and fast service. With a comfortably clean shop and a view of the lake while I…read morewaited, I feel like it was too good to be true! Very pleased and I will be back!

Tina gave excellent customer service. Helped me with everything I needed! Was quick and efficient…read morewith everything

As a single woman, finding a car repair shop I can trust has always been a challenge -- until now…read more From the moment I walked in Dan made me feel respected, heard, and never once talked down to. The staff took the time to explain everything clearly, didn't pressure me into unnecessary repairs, and even showed me the worn parts before replacing them. What stood out most was how transparent and professional everyone was. No upselling. No surprises. Just quality work, fair prices, and kind people who genuinely care. Ladies -- if you're looking for a place where you'll be treated with honesty and respect, this is it. I feel 100% comfortable coming here alone, and that peace of mind is priceless. Highly recommend!