Hooray for a painless and prompt car experience! We have been searching for a locally-owned spot to…read moreget oil changes and have definitely found a winner in Countryside. Since they are so popular with locals, they recommend making an appointment to get you in for an oil change. Some places, this is a pointless appointment, as you still have to wait for quite some time. NOPE. We were seen and serviced immediately upon arrival of our scheduled time slot. Countryside staff is friendly and they don't try to awkwardly upsell you and tell you that your vehicle is on the brink of exploding if you don't get 348239584 repairs done TODAY. Affordability, timeliness, and integrity will bring us back for all of our car needs. It helps that they charge a fair price for an oil change and filled and rotated the tires. Convenient location in OR, too!

Now that C&D is gone this is THE place in Oak Ridge to get tires. They matched the Walmart price…read morefor me and the entire service to replace the tires was fairly quick. They stuck to the appointment time which is rare in automotive. A couple of downsides, tire hazard warranty is $27/wheel. it's $12/wheel at Walmart. The up-sell is relentless. I don't need a fluid check/safety inspection when the car is just one year old. I had to remind them twice to skip this time wasting exercise.

If you want a local, small business that isn't a chain, this shop is for you! Great people,…read moreefficient, fair pricing. I feel confident in the work that was done. Good selection of tires at various price points, no hard selling. The new waiting area is comfortable, with coffee. The staff is knowledgeable and friendly. Support local!

I had another experience at C&D Tire Pros, and again had prompt and expert service. Cade was able…read moreto get my car in for service quickly, and it was completed by the time I requested. I highly recommend this service repair shop to anyone needing reliable reasonably priced car service.

On 05/06/25 I had an appointment to have 4 tires put on. I…read moreasked that no other services or inspections be done. I was denied the discount price advertised and denied my military discount. An hour and a half after my appointment a sleazy mechanic said he could not get the lug nuts off and tried to get me to buy 24 lug nuts for 186 dollars. I found the lug nuts online for 36 dollars at the local Autozone. The mechanic had damaged several of my lug nuts. They never did mount the tires. I bought the tires I had ordered and took them to a tire shop down the road and had them installed. The shop manager at the second shop reported he had no problems get the lug nuts off and that new lug nuts were not needed. I did go ahead and replace all the lug nuts because Firestone had damaged several of them. The cost to replace the lug nuts, all 24, was 29 dollars. Firestone had tried to rip me off for over 150 dollars. I believe this was an attempt to financially exploit me because I am a senior. My issue is I am sure I am not the only one they have ripped off or will rip off. They are stealing money from the elderly population who uses their services. I was contacted by the area manager on 6/11/2025. He defended the Oakridge Firestone store for their criminal activity. I have asked that my complaint be escalated. I was offered a low-end settlement to shut me up basically. I turned down the offer. This store is ripping customers off and damaging vehicles. This has to be stopped so I have made the necessary contacts to have this store investigated at the state and federal level. I believed that they attempted to commit financial exploitation of an elderly customer and that this has been ongoing for years and needs to be addressed.

Chip at this location is THE BEST!!! He is the most friendliest and caring person. He sure…read moresaved us when we were in a dire need of help. Thanks Chip

I've used Secton Auto auto service for years. They have done routine maintenance, body work, and…read morerepair maintenance for my vehicle. Of course, auto work is never cheap. I always look for quality work at a reasonable price. I believe I have always gotten that at Sexton Auto so I continue to bring my car here as I can depend on receiving a fair estimate on good work. In all these years, I have never had to bring my vehicle back for rework. In fact, if the work requires extensive time to repair, they offer a loaner vehicle. I am very pleased with their entire service. I have always been treated courteously.

Horrible service department. Brought my functioning vehicle in for two minor repairs. After a week…read morein the shop and $1600 bill, the vehicle completely stopped working the next day. Had to take it to Tire Discounters in OR. Tire Discounters informed me the electrical system was "fried" and non-repairable by them. I was referred to the vehicle dealer in Knoxville. Had to have the vehicle towed to Knoxville. Dealer has performed a diagnostic and is still puzzled by the damage which has occurred. I notified Sexton's regarding the faulty work and referral to the dealer. I kindly requested a refund and was quickly shot down and informed by the service manager that he "put too much time into the vehicle to issue a refund". I then asked to speak with the owner of Sexton's. Total jerk! He too refused to issue any refund or take ownership for the faulty work. Save your money and time and take your car somewhere else! This place has no respect for customers, nor do they stand behind their work.

I had my brakes done back in January. They advised that I had a oil pan gasket leak. I took it back…read morein end of March beginning of April to have that fixed. It was supposed to be fixed and they said that I now had a timing chain issue because they saw a chunk of the guide in the oil pan. Quoted $2500 to fix that. I got a second opinion. My brakes needed to be redone because they didn't grease the pin on drivers side, the oil pan gasket wasn't sealed correctly and my timing chain is not broken. I did have a transmission leak. It has all been fixed!!!!! For less than $600. We will not be going back there.

From the owner: East End Automotive is a trusted auto repair shop in Oak Ridge, TN, offering expert diagnostics,…read moremaintenance, and repairs for both domestic and European vehicles. Specializing in AC diagnostics and repair, we're known for accurately identifying issues others miss. Our skilled mechanics provide honest, high-quality service in a welcoming, customer-focused environment. Whether it's routine maintenance or complex repairs, we take time to educate our customers and ensure their vehicles are safe and running smoothly. Dependable, local, and driven by integrity--East End Automotive keeps Oak Ridge on the road.

Wow! Quality service! Reasonable pricing, Human understanding!…read more Daniel, who owns this shop, is always an absolute pleasure to do business with, as are all of his employees. They are extremely knowledgable about what they do, and it's not just oil changes! I recently had the starter go out on my car. Where most shops wanted to charge me an arm and a leg, and showed little interest in coming to the car, Daniel not only came to where I was, but jump started my car so I could drive it to his shop, replaced the starter, and had me running smooth in no time. Furthermore, he was reasonable with the pricing! I'll tell you this- he's earned my loyalty!

Top notch service, very reasonable pricing and super quick on being serviced. Great attitudes and a…read moreworthwhile experience. This is my new "go to" place from now on. Honesty and integrity are hard to find in the automotive business so this is a real find.