Pretty much exclusively come here for inspections because the team is fast with it. Today I came in…read moreand saw a long line of cars and sighed. They told me it'd be about an hour but ended up taking half of that and it was out of the door. Only reason I'm not putting 5 stars is because every time for the last several weeks that I've driven by (besides today) there was a sign outside that said no inspections today.

Top of fluids,and everyone should recheck everything before you leave the parking lotread more

Called to get an estimate of getting brakes changed and they would not give estimate over the…read morephone. They wanted me to schedule service, drop off, and they would have to put parts in accordingly to get quote. All he could tell me was they run about $900 on the higher end for front and back. What company now a days can't take 5 mins and look up what it would cost for a brake change??? Called Mavis across the street and gentleman politely looked up within 3 mins and quoted $419 for front and back.

Good personnel and quality workmanship. Don't try to sell…read moreyou what you don't need. Carry good stock in tires .

The best thing you can do is find another shop not named Mavis…read more 3/15/2026-3/16/2026 I brought my car, a 2015 Honda Pilot, to Mavis to have the brakes checked due to vibration in the steering wheel. Mavis confirmed the rotors were worn out and needed to be replaced. The next day, my wife brought my car back to Mavis and all rotors and brake pads were replaced. 3/20/2026 I was driving the car on the interstate and noticed the vibration in the steering wheel was still present. 3/21/2026 I brought the Pilot back to Mavis on to have the brakes checked again. At this time, I also asked if they had the runout measurements from the prior install on 3/16/2006, which they did not have. The Honda spec for runout is 0.0016 inches, which the store manager confirmed. Mavis proceeded put the Pilot on the lift and inspected some components in the rear end and stated they believe the steering wheel vibration is due to a worn rear sway bar and/or rubber bushings around the rear differential. I agreed that at 250,000 miles, there are likely some worn out parts. However, I asked them for the runout measurements on the new rotors after installation as I wanted to verify the rotors were in spec before working on another part of the car. They proceeded to take measurements with a digital caliper at five locations in line with the lug nut studs. Since all 5 measurements were within spec, they called the runout good; however, measuring rotor thickness is not the same as runout. Finally, they admitted they do not have a dial indicator runout gauge to measure actual rotor runout, but if I take the car to a different shop and found an issue, they would take care of the problem. At this point, I agreed that it was best to seek a different shop. I called the Mavis in Clemmons to see if they could do a runout measurement, but they also stated they do not have a runout gauge. Since there were no Mavis options, I took the car to an independent mechanic. 4/2/2026 An independent shop inspected the brakes and measure the runout on the from rotors to by 0.0080 inches and the rear to be 0.0050 inches. Way out of spec on both front and rear. The rotors at Mavis were not installed to spec on 3/16/2026 and were not measured or corrected on 3/21/2026. The independent shop was able to salvage the new rotors and correct Mavis' installation errors. The car now drives with no vibration at all when braking. I then returned to the Mavis shop to see if they would refund the labor charges from 3/16/2026 of $330 under the Mavis labor warranty policy. I did not ask for a refund on the parts since the independent shop was able to machine and reuse the rotors, even though this was an additional $573.21 to correct Mavis' mistakes. The store manager at Mavis refused and said that the labor warranty is not applied in that manner and I had to bring the car back to them for the repairs. The store manager said once the independent shop found the runout issue, I should have brought the car back to Mavis and they would have put new rotors on under warranty. To that end, I have several issues: 1. If replacing the new rotors installed on 3/16/2026 with another new set of rotors is the fix, why was that not done on 3/21/2026? 2. The Mavis shop had two chances to install and/or correct the issue and failed. How many chances do I need to give the shop in order to get it correct? 3. Why is the burden on me to find an independent shop to diagnose Mavis' mistakes since they did not have the tools available to measure the rotor installation to verify it met Honda's runout spec? Additionally, beyond my time and loss of my car for another day, there was a financial cost of a $110 diagnosis fee at the independent shop to find Mavis' errors. 4. Even if I did bring the car back for a third time to have the rotors replaced under warranty, I asked the store manager about how he would verify that new rotors would meet the runout spec since they do not have a runout gauge. To this, he replied that one of the floor technicians purchased a runout gauge, and they can now do runout measurements. If a runout gauge is needed now, why wasn't it needed on 3/16/2026 when the new rotors were installed? And knowing I had an issue, why wasn't I asked to bring the car back after the gauge was purchased so that a runout measurement could be taken? I have all the invoices from these visits and the thickness measurement from 3/21/2026. The total bill for the services on 3/16/2026 was $788.20. It cost me an additional $573.21 at the independent shop to have Mavis' botched install diagnosed and corrected. Save yourself the time and trouble and take your vehicle to another shop.

From the owner: Mavis Tires & Brakes is one of the nation's largest independent tire retailers, offering top-brand…read moretires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Mocksville.

Traveling from Maryland to Florida my tire blew out on busy intersection with car full of luggage…read moreand dog. Darrell and Arron were not only a huge help with my vehicle but helped me find/delivered me to a hotel. These guys are gentlemen and a God-send! Can't thank you enough for being there for me! Thomas & Thor

This shop is a gem. Darrel and his family run a very smooth operation in statesville. They did not…read moretry to over charge at all they looked out for my best interest. If you need a mechanic this is a shop I will use forever. I live in Cornelius but would drive the 30 miles to have any of my work done on my cars.

Tim is honest and straightforward. I had previously gone to a mechanic for air conditioning issues…read morefor separate times for the same car, but Tim fixed it the first time and it has worked ever since. I have trusted him with every car issue I have had since then and he's never failed. He is my go to mechanic.

My car broke down on the way home from Charleston to Michigan. I had my mother and two kids in the…read morecar, and my car was not driveable. I found them to be very honest, reasonable, and really nice people. My car was repaired within a few hours, and we had a safe trip home. Highly recommended.