Nick helped me out and did his very best to make sure I understood everything correctly and…read moreefficiently. Nick is very straight forward and honest which should show anyone he cares about the work he puts in. I would absolutely rate this place a 10/10 and would refer anyone to call and speak with him about any issues you may have. His partner was also great (I did forget his name), but trust and believe everyone there will make sure you your issues get resolved but that you leave with more knowledge than you came with.

To whoever is getting a black c6 worked on here, it seems like it just got done today 4-14-2026. I…read moresaw the guy pull out their lot and spin your car around and almost maxed out 1st gear in the mall lot and then parked it in the front. I will never take a car here after seeing this while leaving Dick's sporting goods.

My mother's check engine light came on with a code related to the catalytic converter. They gave…read moreme a very reasonable estimate compared to other places I checked. I delivered her car early in the them morning and received a call back just after noon that the work was complete. The price came in less than the quote! Everyone at this shop was friendly and answered all my questions. Wonderful service experience! Definately will go back in the future.

My family has been going to conrads since the early 2000's. They have always been nothing but…read moresincere, genuine and kind. This is one of my favorite shops, and even though I may not live as close anymore. I still would bring my car here with no hesitation. I've even had my car towed 90+ miles to get it here over another random shop. They are a little lite on the counter which runs into some communication lapse occasionally but I want my car worked on well, not quick and rushed. They have never hesitated to bring out the malfunctioning part and walk me through how it failed in the system. They are also are never afraid to tell me I have a couple more miles to roll on and to just plan for my next visit. Honest and fair priced mechanics. Having a good mechanic is like a good Dr... vital! Thanks for always taking care of my family and friends! -AK

I took my 1998 Dodge Dakota pickup to Mock Tire on October 26 to get both headlight bulbs replaced…read more I called the day before and spoke to Trey, who told me that each bulb would cost about $50-60 (parts and labor) to replace. I was happy with that. When I got there a little before 4:30, they took my truck in immediately. At 5 o'clock on the dot, Frank told me that it was done. He gave me the bill, which, from Trey's estimate, I was expecting to be around $120. I was very surprised to see that it was $58 and change! No, that is not a typo ..... the bill was FIFTY-EIGHT DOLLARS for BOTH headlights! That's HALF of what I was expecting to pay! I've been taking my vehicles to Mock Tire for years, because they're very close to my home, so I can drop my vehicle off with them and walk home. Even if you don't live within walking distance, I highly recommend this place! It's well worth the drive, the staff couldn't be nicer or more professional, and they'll treat you right!

Have been a reliable client since 2008. Their shop is walking distance from my house. Always…read moreprofessional. But this time even better. New to me representative John takes the time to explain so much clearly. And looked out for me, giving mw options and helping me keep costs under control. Looking out for me some extra special. And in addition to saying it verbally, saying it here in this review; thank you. The communication and customer care really leaves me with a good feeling. In addition he / they explained the extra attention they were applying to the scenario and findings that come from working on a 28 year old F-150 truck. I will have fully functional ac and new tires. And feel comfortable with the choices made with John's recommendations.

I just moved to Winston-Salem less than 2 months ago and I needed a fairly quick synthetic oil…read morechange and all four tires rotated and balanced on a 2014 Nissan Sentra. I called to inquire if they could do it within a hard time stop and they said they could. I drove in immediately and was greeted by Carlos, who was incredibly kind, truthful, and a pleasure to talk to. Several VERY impatient and rude customers came in while I was in the waiting room and his demeanor didn't change, he actively seeked to help the people who "couldn't be helped" but they wanted to know "what do you mean this needs to be fixed...where is it...how do you take it out...", even in the face of that he was incredibly professional. My car was serviced appropriately, quickly, and the cost was very fair. I will only recommend this automotive location to any one around here.

Despite high reviews, my experience was horrible. Instead of diagnosing my Sprinter problem, they…read moregave me a computer generated 22 codes. I could have gotten that for free at AutoZone or with my own scanner. They are absolutely clueless about Sprinters which they claimed otherwise and charged me $220. Scammers is the only word I can come up with. I do not recommend these people!

Dropped in without an appointment and they were accommodating. I knew I couldn't explain to them on…read morethe phone what was going on with my car. They listened, looked, and wrote an estimate for the work I needed. And set an appointment. Great price, and good attitude. And they were able to work on it right away! Something about a carburetor hose.

Don't take your vehicle here! Tried to support local...They damaged my transmission and took no…read moreownership - disappointing

Great service and great people. I 100% recommend this place to get your car fixed. Thank youread more

they are a 10 across the board. the service was quick and courteous, they are knowledgeable and…read morekeep you informed along the way. but the most unexpected service is their service....above and beyond!! I have recommended Gene and his team, and they also were super please. I will most definitely use them again, and continue to refer them!! be smart, call them!

Great communication, fair prices, and honest about issues. I've taken my car here twice and both…read moretimes they've done a great job. The first story doesn't make me look great, but I'll tell it like it happened. Story one: The first time I took my car there, my car was having chronic issues with the battery dying (in spite of AAA giving me a perfect battery check multiple times). A pseudo-mechanic friend messed around with it on the weekend, but concluded that my vehicle needed professional help. I dropped off my car on a busy weekday morning without an appointment. They were absolutely packed, but were willing to take my vehicle and try to diagnose the issue. They ran diagnostics and tested it in different ways over the course of a couple days, but weren't able to find any issues. My leading hypothesis is that my friend must have knocked something loose back into place. In any event, when I picked up the car, all they charged me for was the oil change. They could have EASILY charged me a ton for all the trouble my non-broken car gave them, but took the honest and transparent route. My car worked just find after I got it. Story two: During my first trip to Beroth, they identified that I had brake issues. My brakes should have still been under warranty under NTB and I told them I was going to try to see if the warranty would pay for it. I took my vehicle to NTB and they tried to charge me an exorbitant sum to replace damage due to a "failed part" (that I they installed.. that was under warranty...). In any event, I took my car into Beroth and they took care of my problem. They were able to charge me half of what NTB wanted to charge me, and did slightly less work (since some of what NTB recommended wasn't necessary). My brakes have been much better since the work they did. Overall, I'd recommend Beroth based on the two times they serviced my car. They had every opportunity to price gouge me, and they didn't. They were personable and took good care of my vehicle.

Got an alignment in July, both front tires have both since worn on the inside to the wire. Less…read morethan 12k miles. Took vehicle today to ask about reimbursement for front tires at the very least. All I got was a "we wouldn't let a vehicle leave like that you must of ran over something".

The service here is really great and recently had an oil change, tire, rotation and inspection…read more Thank you again and appreciate your staff for providing excellent services.

Go see the guys at Foster's and avoid the dealership shenanigans. You will save $$$ and get the…read morework done correctly the first time without the typical bait and switch of the dealer. We take our Honda, Toyota, and Mazda here now instead of Flow and Bob King, and have no regrets.