I knew my windshield wiper fluid was empty and I recently replaced a tire with the spare on my…read moreHonda CRV. Adam was assigned to check / refill these. He also took the initiative to check other fluids which I did not request, and he found another fluid level which was perilously low and notified me of it. We talked for a few minutes and he cleared up some questions I had about some other automotive systems. He spoke with clarity and friendliness. I think Gus, the manager loves his job, because he is always involved with his customers and he certainly made a good judgment when he hired Adam to the Jiffy Lube team! Footnote: Check out how Jiffy Lube helps charities and the Jiffy Lube Blog has articles about Auto Maintenance, so many and easy to read that they could be used to teach a whole course!

Called them on the phone and apparently they couldn't check my oils level and said they couldn't…read morehelp me don't use these people

Professional Service, timely. Waiting Room has plenty of magazines. Floor creaks! LOL They are…read morebusy, so had to make an appointment days in advance. They don't take drive-ins... as we came prior days in error, and they wouldn't 'fit me in'.

as a woman hanging around waiting for your car as it gets an oil change is never fun. But I was…read morepleasantly surprised to find such a wonderful waiting room with TV and books and magazines with water and coffee and and everything was so clean. They earned a five star rating because they were fantastic.

First time my truck locked the calipers and I needed to replace and new brakes tell you it was a…read morewonderful experience the price was fair and the service with the owner was great I would definitely be back. Thank you.

Our Jeep broke down while in Myrtle Beach and this business was recommended by our insurance…read morecompany. Fast, friendly service that got us going the same day with minimal charges.

My friends and I had a "low pressure" warning on the car while on vacation, pulled in to have the…read morepressure checked, and was greeted immediately by an employee. He and another employee checked all pressures, checked for leaks, and put our minds at ease! I highly recommend this very friendly, helpful, courteous business when you are in this area!!

My technician went above and beyond to check my cabin air filter and no other place prior bothered…read more He found a nest and major disruption to the air flow in my car. Also just thoroughly and efficiently went through everything while I waited comfortably in my car. Location is better than your average oil change. Easy in and out and I did the Groupon deal so excellent value. Well done!!

This is the only place I go for my oil changes. They know how to treat you right and don't try to…read morehoo-doo you. You get what you ask.

"I have been a loyal customer here for 3 years, but I will never return. I went in for a simple oil…read morechange and tire rotation, but was upsold on a coolant flush. Not only did they fail to rotate my tires (which I had marked beforehand to verify), but they botched the coolant flush so badly that my car overheated into the Red Zone three days later. They left air in the cooling system, causing my heater to fail and my engine to spike to dangerous temperatures. When I returned for a refund, they tried to deflect blame by claiming my car had a 'leak'--despite the car running perfectly for years until they touched it. Furthermore, they completely ignored the fact that my front brakes are shaking and grinding, choosing to push a 'cloggy coolant' upsell instead of addressing a major safety issue. I was eventually refunded, but only after standing my ground. If you are a woman or a loyal customer, be warned: they are now prioritizing sales quotas over honest work and vehicle safety. Take your car elsewhere."

The staff is amazing! Patient, competent, compassionate, and honest! Love these guys! Highly…read morerecommend!

I needed an alternator on my 2014 Toyota Highlander so I thought I would try Cherry Grove…read moreAutomotive. I was very happy with my choice. They were pleasant and the car was done the next day. I inquired about oil changes. They have an oil change program where every 5th one is free. The price is $18 less than what I have been paying. So glad I gave them a try!

I had a good experience here today orian (pronounced o ryan) hopefully i spelled his name right is…read moresuper nice and helpful and his other coworkers today were also very nice!

I've used to shop a few times normally everything's been excellent this trip was excellent service…read morewas great employee was fantastic. Today was a work car oil change and everything was perfect. Couple years ago however I stopped in my personal car a diesel and they wouldn't change my oil not sure why but they were scared of it It was a Volkswagen TDI.

Great and Quick Service - always provide no pressure sound suggestions for your car…read more Very friendly staff Keurig, WiFi, and clean bathrooms Excellent customer service A+++++++++++++

Subject: Formal Complaint Regarding Inconsistent and Excessive Labor Pricing…read more I am submitting a formal complaint regarding a serious issue with pricing transparency and consistency across Mavis Tires & Brakes locations. On June 18, 2026, while traveling from Fort Walton Beach, Florida, to Myrtle Beach, South Carolina, a steel belt separated in one of my tires on Interstate 10. The failure caused my Ford F-350 Lariat 6.7L diesel truck to pull sharply and handle poorly, forcing me to exit in Live Oak, Florida. After hours, I left my truck overnight at a Mavis Tires & Brakes location and took an Uber to a nearby hotel. The next day, I replaced all four tires for $2,188.09. I requested an alignment but was told the machine was not calibrated. I also asked to recalibrate the tire pressure system but was informed the device was not charged. During service, the manager advised that my truck needed front brake rotors and pads and quoted $575.00 for parts and labor. With seven hours left in my trip, I declined. After returning to Myrtle Beach, I purchased premium Power Stop rotors and pads. At the Mavis location at: 116 Debo Drive Myrtle Beach, SC 29579 I was told they would not install customer-supplied parts. An employee directed me to another Mavis location. I then contacted: Mavis Tire 2075 US Highway 501 Myrtle Beach, SC 29577 They confirmed they would install my parts and quoted $750.00 for labor only. I immediately challenged this quote as excessive. As I was preparing to leave, the manager reduced the price by $200, from $750 to $550, without any change in scope or explanation. This drastic and immediate reduction is unacceptable and strongly indicates that the original quote was inflated. A labor price dropping by more than 25% within minutes demonstrates a lack of standardized pricing and raises serious concerns about arbitrary or opportunistic pricing practices. Even at $550, the labor-only charge nearly matches another location's quote for both parts and labor combined. These inconsistencies are not minor--they undermine trust and suggest that customers may be subjected to widely varying prices for identical services depending on location or circumstance. For reference, typical labor costs for replacing front brake rotors and pads on a Ford F-350 Lariat 6.7L diesel are: * $150-$225: Very fair * $225-$300: Reasonable for higher-rate facilities * Over $350 labor only: Requires clear and specific justification A quote of $750, later reduced to $550, is not just difficult to justify--it is unreasonable. I expect a formal review of this incident, a clear explanation of how labor pricing is determined and enforced across Mavis locations, and confirmation that corrective measures will be implemented to ensure consistent and transparent pricing. I also expect a written response detailing the outcome of your review and the actions taken to address this issue. I did make a report to the Better Business Bureau. I was contacted by Mavis Customer Service regarding my concerns. While I was calmly explaining the situation, the customer service representative became noticeably impatient and dismissive. Rather than listening to and addressing my concerns, the representative's attitude made it difficult to have a productive conversation and left me feeling that my complaint was not being taken seriously.