Took my SUV here after the sweet man at AutoZone recommended coming here to change out the lug nuts…read moreafter getting a flat tire due to a pothole thanks to the great state of Indiana. A huge thank you to CW who assisted me so that my kids and I could drive safely back home 500 miles away.

I got my oil changed here. The staff here is friendly and efficient. I did not even have to get out…read moreof my vehicle. One complaint that I do have is that when I was given my oil change options, I was not presented with the conventional price. I had to ask for it. I was only told the synthetic and semi synthetic price. I found that kind of odd. Anyway, I spent about 25 minutes here, from pulling in line to pulling out of the bay. While changing your oil they offer other services. Some services are free like tire pressure, window cleaning, and fluid/light check. Other services require an additional charge like tire rotation, air filter change, fluid top-off, and spark plug change. In addition to my oil change, I had them change my air filter and top-off my break fluid. This service is quick, easy and efficient. They have a very clean and neat waiting area available, if the service they are doing on your vehicle requires that you get out of it.

Got my oil change done in this location. It was a long wait due to many cars are trying to get…read moreserviced. The staff was nice and accommodating they made sure to get the all the cars in soon as they can. They have coupons for oil change, they can check your tires so as other services that you need. The price is not terrible, one thing I like about getting my car serviced here is I don't need to get out of the car and wait for hours.

My fiancé and I have visited this location many times without any issues, but our most recent…read moreexperience was terrible, and we won't be returning. We waited over 1.5 hours for an oil change after being told it would only take 30 minutes. Once we reached the bay, the technician drained the oil and then informed us they were out of oil filters. They had to get more from across the street, which caused an additional 30-40 minute delay on top of the supposed "15-minute" oil change. We paid full price, and while the technician did apologize, it would have been nice if they had checked if we had time to wait before starting the process. After our 2.5-hour oil change, my fiancé called the location to discuss our experience with the manager. He spoke with someone who is presumed to be the manager named, "AJ or DJ." The manager was extremely rude, interrupting and yelling at my fiancé while he was mid-sentence. What shocked us even more was when the manager laughed at him and blatantly ignored everything my fiancé said after explaining that people plan their day around estimated service times and that this delay caused him to miss most of his nephew's first birthday. He told him to call corporate to "complain" because they are owned by corporate. We weren't even complaining, just providing feedback from our experience, as we have done for both good and bad experiences. Most managers appreciate hearing both positive and negative feedback from customers, so they can improve their operations. This situation became LESS about the oil change and MORE about how the manager treated a customer. If he's treating customers this way, it makes us wonder how he treats and trains his employees. This is deeply disappointing because we know Valvoline doesn't stand for this in their business model, and we hope action is taken seriously. We've never encountered such poor treatment at any business and hope it doesn't happen to anyone else. Due to this experience, we will not be returning to this location and will take our business to a different Valvoline. Please do NOT support this location. 0/10 recommend.

a year ago I have been taking my cars here for almost four…read moreyears. I love the service, the friendliness of the staff. Mark makes you feel like you are a friend and not just a customer. And they are definitely black people friendly. They treat everyone with respect and the love talking sports and of course cars but this is a great group of people.

I have had several Oil changes done here and the customer…read moreservice is excellent. I also have had other car service completed here as well such as tire replacement. Great prices and again great customer service.

These guys are great…read more Friendly staff who will get the job done very well and quickly. I have had my car in for tire changes, oil changes and a full service and they have done a great job in every sense. I would definitely recommend these guys, its a far different feel from going to a goodyear or firestone, they are friendly and genuinely seem to care.

Stopped in for my scheduled 9AM appointment today and was promptly greeted by Mathew. Now just a…read morefew months back I had stopped in at this location and did not get any customer service from the rude kid at the counter, so having Mathew's exemplary service was a pleasant surprise. He also informed me about the possible time frame it could take to complete the job. When I returned at said time the car was ready. Their AutoTech that worked on my car was exemplary as well. After driving the car 50+ miles I confirmed all issues where fixed. THANKU Team T.P.

I want to thank the guys who helped me with my car on 9/13/21. Unfortunately I can't remember their…read morenames but I can tell you I was there around 8:00-8:30 pm. I had went to a different business earlier in the day because my headlights went out. At the different business we tried a new bulb but that didn't work so he said it had to be a fuse but then refused to help me any further. Long story short after purchasing new fuses at a separate Advanced auto, still no luck. Worried it was going to get dark soon I went to the Advanced Auto closer to me on 38th st to return the fuses. The guys listened to my story about trying both a bulb and a fuse. They went above and beyond working with me for at least an hour trying to solve the problem. Unfortunately we never figured out the issue so I ended up going to a mechanic today. Turns out it was in fact both bulbs had burned out!! And although it turned out to be the bulbs after all, the guys listened to me when I said I had already tried that which is why we didn't check the bulbs a second time. They didn't push anything on me and actually paid attention to what I said I had already tried, and as a female that is so very much appreciated! Plus they worked effortlessly trying to help me solve the problem! They reminded me why I usually always go to Advanced Auto first! I had only went to the other business first because I commute to and from work and it was on my way home. Thank you thank you, for going out of your way to listen to me and trying your best to help!

We just bought a our second Subaru from Jason Hall at D&S in Greenwood…read more They gave us a great price on a new 2024 Ascent. No need to dicker. Also, we had $500 is discount coupons to use on the sale of a new car. You get a $100 coupon each time you have an oil change. We saved enough which allowed us to buy the 84 month. 80K mile Gold plus warranty. This car has so many computers that I won't need to worry about the coverage expiring. It also covers the turbo charged engine and the transmission. You also get 2 years with of maintenance included. This is a very solid car and has plenty of power from the engine. The best part for me is the seat extension that pulls out under the drivers seat to support your legs on long drives. Kind of like sitting in a recliner chair. We also love the ventilated and heated seats! A Toyota Highlander and Honda Pilot were much more expensive.

The staff is pleasant and the dealership is clean. That said, for buying a brand new car I felt…read moredismissed when there was a manufacturer defect and I had to call corporate for the defect to be repaired. It's not a terrible place by any means, but it's not a standout 5-star experience either. Just average.

I took my convertible here because the convertible top would not operate. I dropped the vehicle…read moreoff in October 2024. I got the vehicle back in December of 2024. Due to the low temperatures when I picked up the vehicle, I was not able to operate the top since the rear window is plastic. They informed me the top worked and to bring it back in the spring if it did not. I paid $460. I got the vehicle out of storage in May of 2025. The first time I operated the top, it did not work. I took the vehicle back in July 2025. They had the vehicle until December 2025. They gave up on the vehicle. I picked up the vehicle up in December 2025. The top still did not work. They had the vehicle a total of eight months and charged me for their time and I had a vehicle that did not work. Also while they had the vehicle the left rear window stopped operating. They wanted me to pay for the parts and labor to fix the window. When I dropped the vehicle off in July 2025 I had ¾ tank of gas. When I picked up the vehicle in December 2025 I had ¼ tank of gas. When I asked if the vehicle had been driven they stated it had not been driven. I then showed them photos of the gas gauge of when I dropped off the vehicle and when I picked it up. He stated he didn't know why the vehicle had been driven. I took my vehicle somewhere else and they fixed the issue in three days and did not take the vehicle for any joy rides.

I was given indy Auto Team number from another shop that couldn't fix my truck. Bob and his team of…read moremechanics was able to diagnose and fix the wiring on my truck in a reasonable time and reasonable price. I would recommend them to anyone. Really appreciate the honest and caring work. Thanks Eric

I was kept updated, on purchase of all 4 tires…read more Completed with alignment in 2 hours for a Saturday too they were very busy Treated me professionally and answered all my questions very knowledgeable and kind good customer service Got general tires 2005 honda cvr ride likes new with new tires Each employee, Marcus and Justin big Thank you for a good experience I was not sure having read other reviews but I made an appt due to location Very happy customer

Literally thought I dropped my car off in safe hands and how was I surprised when I picked my car…read moreup bmw 335 and my paint matched blue calipers have been scuffed so bad and I just had them painted last year on top of that my valve stem caps were gone and my alignment still wasn't right so which was why I took it in there to begin with I will never be seen back here and I'll be taking my belle tire lanyard off my keys