I rolled by and saw the shop was empty, so I figured there's no wait, perfect time to drop in and get that oil change! They got me in, and got me out quick! From the top they offered me a water bottle- small gesture but it goes a long way. Love that. They worked fast and efficient. The employees were very nice and communicative. The only issue- that oil change was almost $100. That's ridiculous. But it was super quick, so if you're passing by and need to get in and out- this place gets you back on the road under 20 mins. read more

I'm very disappointed with my recent experience at this location Take 5. During my previous oil change, the technician forgot to put my air filter back in. I didn't find out until my next oil change at another Take 5 location, where the tech showed me the issue. Even after such a serious mistake, all they offered was a $10 discount, which I already had a coupon for--so it really wasn't any help. Leaving out an air filter can damage a car, and I expected better accountability and customer service. I hope the company provides better training and makes things right for customers when mistakes like this happen. read more

I'm writing this review as I'm unable to get in touch with the business directly or anyone from corporate. I visited this location on 6/2 around 2:30 pm for an oil change. After departing i heard a loud scraping under my car, i go back to be told that the plate underneath my car wasn't properly reattached and that they'd fix it. After fixing it i asked was everything now ok because i was heading out of town after on a road trip. My tech was a little snappy in responding with i fixed it. I asked again and he responded yea they put it on wrong and i reattached it right. I leave and get halfway into my drive and it comes apart again on the highway. Now im on the side of the road left to wait for two hours for someone to get to me only to find the bolts had been stripped. I was super disappointed with not only that this happened but that i cant get anyone on the phone at store level or corporate. My advice, please be cautious or just visit another location all together. read more

usually don't have any problems here.. decided to do an early oil change at home before a big road trip, we found there was no gasket which made it hard to take off AND the filter was not changed out.. i still had about 1500 miles before needed a full oil change. read more

Take 5 Oil Change - Oil Change Stations Near Me - Converse, Texas

I always use take 5 but this location is amazing!!! they are friendly, fast and efficient.

I had gone to a different Take 5 location last time for my oil change This time I am VERY GLAD I went to this location Being a balmy 29 degrees I was greeted as the first customer of James he was VERY PROFESSIONAL and got my oil change done promptly and conveniently I was also very pleased with the speed and that he had taken the time to actually show me the dipstick with the new oil on it (the other store did not) I will be bringing ALL of our vehicles back to THIS location Thank you James for remembering that you are in the CUSTOMER service industry and for actually showing GREAT service read more

Charles got us right in and greeted us with a smile. We are in and out in less than 10 minutes. They offer military and responder discounts Martin was also very polite and they got us taken care of quickly and with great service. They were transparent and we couldn't be happier with the service. This location is very highly recommended! read more

Take 5 Oil Change - Got right in here! - Oil Change Stations Near Me - Converse, Texas

Service was phenomenal. There was only two workers working but got the job done in a timely manner. Aired up all of my tires and cleaned my windshield. Highly recommend them! read more

Excellent service always. I've been coming to this location for about two years. The service has been consistent. Quick. Today I I had my not so friendly dog with me. She was barking like a mad dog. They gave me a couple of treats to give her and although she kept barking after she ate them, it was nice of them to have those for the pups. read more

Take 5 Oil Change - Inside - Oil Change Stations Near Me - Converse, Texas

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Don't care what anyone says, these dudes are awesome. Yeah it's expensive because everything is al-a-carte; filters, oil, blades, flushes. BUT I had two vehicles serviced total in one evening after work. Can't beat that and it's all done in front of you so you see what they're doing, and at least this station, they're knowledgeable. just talk to them and you'll see. read more

The Take5 location on 78 near 1604 has awesome and efficient service. They are pretty funny too! It really doesn't take that long! I was in a hurry and they were very accommodating during the evening and efficient. Unlike another location on the same street, on 78 when I went at 630pm they told me they were closed and they should actually close at 8pm. read more

My truck had an "oil change" at another location that my husband likes.. I'm not that fond of the location and now will Never ever Trust that place!!! My truck was making a knocking sound, I wasn't having a good feeling, so I went to Take 5... the only place I Truly feel cares for its patrons!! The young man came out, and I explained what was happening. He checked the oil Several times, then brought the stick to show me there was No Oil !!! I was Pissed... the sticker stated the next oil change would be in MARCH!!! I was in tears from Anger.. Jaime the Tech was An Angel and took care of me and my truck!!! He is Amazing, and I wish him much Success in his Future!!! read more

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Did an oil change and was double charged, for 3 weeks we called, went back to the shop multiple times, called corporate, emailed corporate 3 times. The only response I got to my comments on their site was to contact the corporate office with the same information I already used. Not one legit response from anyone. read more

Went here to get my inspection done, no other cars in line, employees just standing around chatting. A minute or two later employee finally walks up and asks what I needed. When I told him I needed an inspection he gave me a half-assed excuse that the ground was wet so they could not go a brake check. Seriously?! The ground is wet so I cannot step on my brakes to show you the lights work??? Laziest employees I have ever seen. I will NEVER go here again and WILL tell every single coworker on base not to go here either! read more

Damon and Darion were absolutely amazing! They were quick and very hospitable during my oil change. I love Take 5, and have never had a bad experience with any of the techs! read more

I have to say, I have never had an oil change or maintenance done here, but what I did have was my inspection done and it was fabulous. The wait time was about 5 minutes and because the wait time was so short, I didn't have time to get everything fully prepared. Right before that visit I had to get my phone replaced and was notified that my registration had expired. I. A panic I found the closest location between where I was and on the way home. With getting a new phone, I had nothing and didn't snap to that till the gentleman was ready to help me. In a panic, I'm trying to download my insurance app, connect all my credentials and try to go through my photos to see if I had a copy of my insurance anyway. Instead of him being frustrated with me for not being prepared, he said in the calmest voice. Don't worry ma'am you take your time, I will help the next customer while you work on that. I was there for at least 15 - 20 minutes and never did he rush me or make me feel like I was an inconvenience or in the way. He's attitude was what I needed to make my horrible day turn right around. I for sure will be going back just for that customer service! read more

Sharing the email I sent to district manager. No response, no refund, lies and terrible service! Mr Hernandez, I visited your location yesterday evening for an oil change and Immediately after the service, I notice my check engine/oil light flashed on when it's never flashed on before since I've owned my car. I notified the service staff immediately before I drove off as this was unusual and they insisted this was no problem. They called their manager and he also suggested this may be a broken sensor and I was good to drive off. I repeated, again, this was not normal and they stood firm on this not being a concern and I was good to go. Shortly after I drove away, I began to hear a knocking noise then following that noise I heard a loud popping noise with smoke. I parked my car and begin to inspect my car. I checked the oil levels and there was no oil! Since your shop was closed, I waited to this morning to call. I encouraged your manager to review the camera footage because they will see my oil was drained but no oil was replaced. He agreed to review it and call me back. He called me back and did confirm he will drive to my home to put oil in my car and he also mentioned they will take care of any damages. After he came to my home, I asked for a proper check of my engine and a diagnostic test to be completed to double check everything was in fact good. I also asked for a rental car so I could drop off my car and make it to my thanksgiving plans in dallas, he said he could not provide that today. He sent me to a mechanic that is approved by your warranty and also offered me a refund. After taking it to the mechanic, they refused to give me a printout of the service they provided on my car and encouraged me to take their word that all is good. I told them I am driving to dallas for thanksgiving and am afraid to get stranded. They said they drove it around a few times, looked at it, and said it should be good to drive to dallas. I asked why they couldn't give me a printout of these services but they can give printouts of a basic oil change? They had no response other than it's good to go and the manager, Steve, said he will send me an email confirmation that my car was good. I have not received this email. I also asked if I could take my car to my Ford dealer so that I'm comfortable things are in fact ok, they advised me not to do this as this will void the warranties on my oil change repairs. Lastly, When speaking to your store manager, he admitted the staff was not properly trained and conveyed his struggles to fix these employees issues as a new manager of the location. Why would a business knowingly allow service techs, who are not fully trained, service cars w/o supervision or proper training? This is unacceptable, extremely negligent, and could have been prevented. This has caused me to lose wages from work to handle this, be without a car to go to work this morning, compromised my thanksgiving plans with my family in dallas, and I'm stressed and fearful to drive my car comfortably. I do not accept a verbal confirmation from mechanic as a proper engine check due to the error of this service tech who did not put oil in my car. I have reached out to corporate and left a message, I also want to involve the owner of this location and file a claim with your business insurance so their claims adjusters can assist in the proper steps to handle this botched oil service. I am also considering legal advice as well. I want a proper check of my engine, along with evidence to support this procedure was done, to determine if in fact there's any damage caused due to your error. read more

I came in to do my vehicle registration from out of state and Cameron and Mason got me through a real quick the great customer service.

I visited this location in May. The technicians were pleasant and during my oil change the technician told me that my windshield wiper fluid reservoir was cracked. I had just had my car repaired after a collision so this was concerning. I took my car to the repair shop, they arranged a rental car, I took off of work, and within an hour the repair shop called to tell me that my windshield wiper fluid reservoir is not cracked and is in new condition and that I've been misinformed so I had to take off of work again to return the rental car and pick up my car, all in Houston traffic. All because a technician here gave me misinformation. Also the oil changes are very over priced. I will not be returning. read more

James is completely unprofessional. My son got a job there, started paperwork, after being ignored for weeks. Then after the 1-9 needed to be corrected was ghosted. My son followed up 5-6x with 0 response. I took him there and they had given the job to someone else and was not going to tell him at all. They should learn to communicate this and not leave a teen wondering. He could have applied anywhere else if that was the case. Do better. read more

Super fast kind and efficient service. I didn't even have to get out of my car and the process was so easy a new teenage driver could do this. Great place!! read more

This is the 2nd Take 5 shop I have been to and they have both provided excellent customer service. I am happy to be a customer here.

These guys are always so awesome. Today I mentioned that my wiper fluid wasn't working at all. They took a look and fixed it, was an easy fix but they still helped. I'm a nurse and drive from patients homes everyday. So I appreciated it soo much. Thanks guys!! read more

Customer service and proper up-front acknowledgement is key for me when selecting and continuing to patron a business. As I approached Gilbert, the Take 5 team member on duty, approached me in my car,introduced himself, shook my hand and offered me a bottle of water. He was solid and they performed the service well. Plus I like that you stay in your car while they service it. Will be returning. read more

I'd give this 0 stars if I could, I took my car to get an oil change here, they were extremely busy as one of the mechanics was late, waited almost an hour for the oil change, I've had my car for 3 years never had any issues, the day after the oil change was done my car overheated and turned off, couldn't even make it down the road without it shaking and turning off, I brought it back and they literally told me it wasn't them && that I would have to go to a mechanic to replace the water pump that transported the coolant to engine, even though my car was only moving a few miles at a time before it would over heat, they offered to get me a new dipstick since mine was broken, but refused to take any responsibility or help. read more

Regional District Manager Dameian, Shop Manager James and his Crew been so helpful at this Take 5 location in Converse. Had an issue at another Take 5 in Stone Oak where they forgot screw in my underbody shield on side, and it came off during my drive and ruined it completely. This location was closest to me during this accident. Drove 5mph to it and they helped me with the issue With such care and love. Thank you Team Converse for doing the extra service for me. I will continue to drive 35 minutes to just come to this location for any of my oil changes, filters and etc services! read more

i went to the one take 5 here in pleasanton texas. had the manager Randy really get the job done quick and with no hassle. still fast service and good prices when when there's a line of people. thanks again take 5 i will definitely be coming back for my next oil change or any car problems in the future. read more

My morning began at Take 5, and the rest of the day's agenda was set to take place at the Bexar County Tax Office, the DMV, and a detailing place..... a WHOLE DAY of car maintenance fun (not fun). First rattle out of the box, this location didn't have my filter; they had just run out, and wanted me to go get my own and bring it back. Worth noting: the car in question had been parked for a couple of years and the filter was saturated - I just came into possession of this vehicle yesterday, somewhat unexpectedly, and had to add it to my already long list of car stuff for today. This wasn't a great beginning, as I could see my well-planned, though terribly boring day, derailing at the outset. I got flustered; there's more to it, but let me just say, I'm usually a reasonable, and even kind person. On this occasion my best behavior took a back seat for a few minutes. Here's why its a 5-star review: Jesmund Byrd, the MOD, saw me through my "moment" with patience, kindness, and professionalism; talked me out of a tree; and was just so empathetic, and took the time to talk through the importance of what he was trying to accomplish FOR ME, in a caring and calm way. My "moment" passed quickly, I took the time to go get the filter, and he treated me like gold when I came back - really made me feel personally cared for, on top of taking great care of the car. This shop is my "home" shop, and they regularly do quick, professional and thorough work. Jesmund's people skills are outstanding! He is delivering a level of customer service that has almost disappeared from society, and he turned my BLAH morning into a much better one. You've got a gem with Jesmond Byrd - I hope everyone around him is following his example! Thanks for the great work as always! read more

Excellent service and even better employees, Payden and Isaiah took care of me. Had an oil change , filter replacement, and full coolant flush. All performed quickly, cleanly, and professionally. read more

I have had the pleasure of getting 2 oil changes ( both cars) and a state inspection in the past 2 months. Cole is the manager and did an outstanding job. I even got 25% off for being a veteran! I was impressed with their quick service. you even get to stay in your car the whole time and they give you a complementary water and juice for the kids!!! prices are good! read more

Recently had my oil changed here the two employees that were working were extremely busy and were working as fast as possible. However the technician broke the tip of the dipstick off in the engine. I spoke with a manager whom was more than happy to help, he ordered me new a dipstick to correct the issue. However, the piece is still broke inside the oil engine and the new dipstick will not fit, which is causing the oil to leak everywhere. read more

Outstanding service and overall experience. I am beyond impressed with the service I received at this location. I was in and out in 15 minutes! The staff was super friendly from the moment I drove in. They offered me water while I stayed in the comfort of my car, and they talked to me the entire time they were servicing my vehicle, which helped me better understand what they were doing each step of the way. I really liked that they did not try to push me to pay for unnecessary services or parts. Derrick the store manager and Jason were very professional and gave me the assurance I was being well taken care of with their overall customer service. I have never been to a place this good. I definitely recommended this location. read more

Jesmond was my technician he was super nice and sweet and got me in and out quickly. He took the time to answer my questions and made sure that my oil change was done efficiently. I appreciate his kindness and this will be my go to for oil changes. Thank you read more

This location has very good customer service. They don't waste time. They are curious, helpful and quick.

Had the best experience here!! The people were so friendly and helpful. Kevin was super personable & even though I know nothing about cars they gave me all the information needed to make the decisions myself. 10/10 would recommend read more

Went there for an oil change...changed the air filter and put on new wipers! Love this place! Very satisfied!

Polite but service was very very slow .... they said inspector would be right with me yet 25 min later I'm still sitting here and the car who needed an oil change who came after me is gone .... yet here I sit waiting for an inspection ...: will never return to this location read more