I needed an issue with my oil resolved immediately. I waited five minutes due other cars being serviced. They pulled me in and got started. Lamont and Madison were wonderful. They were so friendly and patient with me. They changed my oil and I am good to go! Thank you! read more

The best Take 5 I have been to so far!! The customer service is top tier. I got an oil change and Elijah took great care of me. Super professional, fast, and an overall great experience! read more

Update...I got on the highway and the air filter the so called technician removed to show me showed me was loose and rattling around, and it looks like they broke the clips on the housing. Don't come here, these fools are clearly not able to handle even removing a simple engine filter, how can you trust them to change oil. I came here after my wife had a couple bad experiences. I can say my experience was just fine, and they did offer cold water as it was hot, which was appreciated! However if you're not familiar with oil changes or basic car maintenance, you might get upsold unnecessarily. Also, beware the " we are out of the cheaper oil gimmick. I find it hard to believe an oil change place could be out of regular conventional oil in the middle of the day, which is an experience I have heard others have as well. $65 for a conventional oil change is what I paid, which is definitely on the high side, considering the cost of the oil and filter is probably about $30. Also, they will deny any coupons you have, so don't try and look them up while you are waiting, or give your email online to request a coupon on the website (they will send it 2 hours later, after it's lost it's use). read more

Take 5 Oil Change - Oil Change Stations Near Me - Charlotte, North Carolina

Would not recommend. Went in for an oil change that was $109 bucks and realized they didn't even change the oil filter! Poor service. Won't ever return. read more

THIS LOCATION IS FANTASTIC!!! Joshua and Brennan were SO WONDERFUL to work with! They took care of my questions and went out of their way to make me feel completely safer in a car then when I got there! THANK YOU, SO MUCH!!! Take 5 should be PROUD and LUCKY to have gentlemen like JOSHUA and BRENNAN representing their company! read more

Pleasant interaction with the workers at this location. In and out in about 10 minutes. Oil now a days is EXPENSIVE!!! $91.00 just for a basic oil change. You are definitely paying for the convenience of a speedy oil change. They decorated for Halloween, which I thought was awesome and fun, looking at all the decor while waiting for the oil change. They do offer coupons, though, to give you a little discount. Overall, no complaints. If I ever run into the situation where I need speedy service, I will definitely come back. read more

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All staff are always nice and friendly. I appreciate that this location will tell you of manufacture suggestions of service and doesn't push for it to be at that time. That makes me want to go back for the suggested service at a later time. This location has been my go-to for oil changes the last few years and I continue to go back even. See you in a few thousand miles! read more

This review is long overdue. I have made the mistake, twice, of coming here and waiting in line only to be up-sold oil because they tell me the tier of oil I am requesting is not available. Why? Why not post a sign outside letting customers know before they wait in line? I felt conned. Avoid at all costs. Overpriced. Rude. Scam. read more

Exceptional, thorough, expedient and personable service. This was my first visit there and super impressed! I never realized an oil change for a diesel vehicle could be this easy. 100% will be back! read more

Love this Take 5 Oil Change. The staff is extremely respectful and makes sure you are completely satisfied. I only get my oil changed here and recommend it to everyone. read more

Good guys very eficiente. I don't know about other people but me I really recommend I was very good treating.

Outstanding service and very receptive to any questions. Even brought me a bottle of water while I waited!!

Great service! Told him it was my first time and he took care of me. Dominique was the manager on site and was very easy going! read more

Really needed an oil change and I pulled in to this Take 5 to get it done quickly. As soon as I pulled in a gentleman working there immediately came up to give me a water, get my mileage, and let me know they'd see me as soon as the person in front of me was done. I had my dogs in the car and they said hi to the pups. Payment was straightforward with the different options and it was really nice that they weren't trying to upsell me on other services. In the car next to me there was a you no child and I saw another worker bring out a box of fruit snacks so the child could grab one. I was in and out very fast. Would recommend for a quick oil change. read more

I didn't have a long wait before the gentleman instructed me to pull inside the bay. I visited the Take 5 located on the corner of Monroe and Wendover Road. I got there early before 8:00 AM. I've used Take 5 to do my last 3 oil changes. The weather was very cold and rainy so I took advantage of a quick and easy option to have my oil changed without having to get out of my car. The customer service was very good and I was given a discount because I am a rideshare driver. I wasn't offered a water bottle like they do at the other locations. I think the gentleman thst serviced my car name is Anthony! I recommend everyone to use Take 5 because of the convenience combined with fast and friendly service. read more

Take 5 Oil Change - Oil Change Stations Near Me - Charlotte, North Carolina

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If you want your employees to charge people for things they don't need, at least train them to be better at it. When I first pulled in, before he even scanned my car into the system, the white boy named Casmir goes "I have a special deal for you" after seeing how many miles were on my car. After scanning, he goes oh do you want the same thing as last time? Notice how the special deal went away once he saw that I already get high mileage oil. Then he tries to tell me I need a coolant exchange before I tell him I already had that done. He checks the system and goes oh yeah, you right. Well do you want it done again? I can knock off $40 from the $140 for you. Like no why would I do it again so soon when I don't need it. Then he proceeds to tell me I need new windshield wipers BEFORE even touching my wipers to feel them. Mind you, I just purchased expensive wipers not even 2 months ago. He then stated that mine are dry and cracked which they are not lol As I was pulling out, he points to my car and goes "That lady..." I just kept going and didn't stop my car to hear his lame self. Thankfully I caught all of his foolishness on my dash cam. Take 5 please do better with your people. That's embarrassing read more

Professional crew. They really take the time to explain your options and willing to answer any questions. They got the job done fast. The young gentleman that took care of us by helping us through the oil change process. read more

These guys know their stuff way beyond just doing oil changes. They have everything you need for oil changes or windshield wipers. They were checking codes for the person in front of me that must have had a dashboard light on. They are not the fastest so if you're in a hurry to when there's no line. read more

So first time here, and hey I'm a fan! Overall what you most want to know is...the guys are friendly and knowledgeable. I was in and out in under 15 minutes! For an oil change, yup you read that right. Granted there was no line, and they can do two cars at one time as there are two lanes. The mechanic was honest too, which I can appreciate. He asked if we wanted to change the air filter and we said yes, he then checked it and showed it to us. Informing us we didn't need one right then so he put it back. Saved us money for something we didn't need. They also can check the air in your tires which is good to do this time of year! *FAST oil change (hence take 5 name!) *You do not have to get out of your car, in fact like you are not even allowed/supposed to. *They do military discount. My oil change was $95 with tax. You pay a little more, but hey that beats a hour or two at a dealership any day! Time is money! read more

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Very professional, swift service at excellent value, quality team work, excellent management staff

First time and was greeted with a bottle of water and asked what service I needed. Explained while another worker was airing up my tires. Had to wait in line but expected at this type of shop. Services ranged from 10-12 min a car. Yes, it's "pricey" as others may have reviewed. However, it's market price. All oil changes are expensive these days for instant stop shops. All staff were pleasant and never felt pressure for extra purchases even when they were offered. read more

Great service! They were SUPER BUSY, but everyone was so cheerful and courteous!!! I had my kids with me and we were offered waters while we wait and oil change was quick! Dominique cashed me out and explained service and charges. The entire team gets five stars!!! Happy Thanksgiving! read more

Take 5 Oil Change - Great service! They were SUPER BUSY, but everyone was so cheerful and courteous!!! - Oil Change Stations Near Me - Charlotte, North Carolina

An oil place has 2 jobs. Take the old oil out, put new oil in. This location managed to FAIL to do step 2. First they denied it (vehemently) then owned up to it (once I called out its on security cams) NO ONE from take 5 corporate or management has contacted me. I left multiple voicemails for corporate and the location manager refused to give me their managers info. You'd think if your company caused this level of damage, you'd at least get an "Im sorry". Nope, not Take 5. All I got was a text with an insurance claim number. Now I'm stuck dealing with their insurance company who is telling me their client (Take 5) will only pay me so much for my now TOTALED car. Way less than it's worth. They want to pay me on the basis it doesn't run. Well it doesn't run because of Take 5. BEWARE OF THIS LOCATION. read more

I went today for an oil change. They were very friendly and helpful. Very professional. They gave me a bottle of water and a take 5 candy bar , which was kinda cool! My car is older and they recommended new filters, which I did need. Very good service I will be back. These guys were great ! AJ , Damian, Davonte @ Southport Rd in Indy , read more

These guys are the nicest people and genuinely love their job!! Dominic (assistant manager) and Steven worked on my car and we're so friendly. 12/10 recommend!! read more

Super friendly staff! I came to get an oil change. Although I had to wait for other cars, they were speedy and very friendly!

I have taken my car to this store a few times. every time they try to upsell me things I don't need. Today I took my ca in because last time the young man told me I could take it back any time prior to the next suggested time printed in the window sticker for a top off. I was informed today that is not truth. the young man went so far as to tell me "just because you get the guy to fake the mileage on the sticker doesn't mean we have to honor it". He actually accused me of having an employee fake the mileage on the sticker! Told me someone did me a favor. Funny thing is it was the same two young men that lied to me last time accusing me of being a liar today. You can bet EVERY veteran group and online group I belong to will hear this about this company and store! read more

Over priced. I liked the convenience of a quick change I was told that with my car I needed synthetic oil at 79.00 included 4qts of oil..then came the upsell.. I declined. I was shown my air filter which was dirty so that added 19.99... then I needed 2 more quarts of oil at 8.99 each. With tax's just under 100.00. ( I was offered 25%off). As I sat there I was flipping through my records and noticed my last oil change at NBT was 66.00 which included all the oil needed and a filter.. I won't be back. read more

Lamont, Ryan and Crawford were awesome guys! Made sure everything was taken care of and super entertaining. They all look like they really enjoy working together. Good experience all around. read more

Spent about 45 min in line only to be told they did not have the oil? For the lower priced oil change. Had plenty of $20-40 higher priced oil however. read more

Most recently after having my car serviced at Take 5 on Monroe Road, I was extremely disappointed in the service. After paying $135 for an oil change, I barely made it home. Learning that I was having issues with my car, my mechanic immediately came to see what was going on with the car. He immediately noticed that none of the fluids were topped. My car was on the verge of overheating. Although, my receipt from Take 5 showed that all of the levels on the car were safe. I addressed this issue with the manager and he stated that the printouts are electronically generated onto the receipts. With that, I asked why it wasn't shared with me of the levels being low/empty/unsafe. He wasn't able to answer that, but stated that they didn't carry European coolant for my car. Surely, that was need to know information and definitely could have caused damage to my car. There were no resolutions nor accommodations made. read more

What a stand up place with stand up gentlemen working there. They are quick, respectful, courteous, and they check their work. Waited a bit longer than we normally would have but we had a 24' Sprinter, our own oil, and needed a filter. They didn't have the part to change the filter but Auto Zone delivered within 5 minutes and because we had to wait they didn't charge us a dime. They did have an air hose that scratched the top of our car slightly on a complete accidental basis, but they were apologetic and took care of our oil change. read more

The Take 5 oil change on Mallard creek church rd is my favorite. The staff is so kind, fun and answered all my questions. They also have coupons on their site ( for any take 5) be sure to check it out read more

Nobody comes out saying anything about what's going on, they just walk pass you! I was the only customer waiting!!!! I had to wait for more than 10 minutes(which is not take 5 at all!!) when I try to get to the available spot, the employees(yes there're more than two employees Working at there) YELLED at me without any greetings,explanations, and apologies for waiting. They're not wearing masks, or gloves. They only put on masks after I asked a question about the masking. Overall experience, you can go somewhere better than this. read more

First of all, I LOVE TAKE 5 OIL CHANGE. Not only are their changes reasonably priced, but they are so quick, check your fluids, tire pressure, wind shields, clean your windshield, check your and air filters for FREE. You can also come and get your fluids filled for free even after your oil change! Now for this particular location, I was so impressed. As SOON as I pulled in, there were a few cars in front of me, but someone came to my car IMMEDIATELY with a bottle of water, and asked me what service I was looking for. We even chit chatted a bit about a few concerns on my car and he was incredibly informative and helpful. Luckily for me, this is the closest location to my new house and so this will be the only location I come to. What a great staff and first impression to a place I already love so much. Thanks Take 5! PS: if you're a frequent customer, you get unbeatable offers and discounts/coupons. I almost always have one when I come to get an oil change and it helps a young, financially burdened student like myself out sooo much. read more

Pulled right in and the guys went above and beyond to make my visit a pleasant one! Needed my settings switched and I had tried for weeks! Daniel asked if it was okay to come in on the passenger side to set my settings it took him about 10 seconds to do what I had been trying to for weeks. Thanks Daniel. Rian also was well mannered! Daniel and Rian rock!!! read more

There was one open bay when I drove up and an employee literally came running up to me and another employee jumped into position to direct me. They greet you with a smile and a water bottle. One employee takes your info as two others start under the hood. They will check your wipers and cabin air filter and change them if you approve. They are efficient in all they do. I probably had 5 employees touch my car to do something in that 10 minutes. And if they got within eye contact range, they made pleasantries. They show you the products before using them and then say it loudly for all to hear and for the person following through, to repeat back. They clean your window before you leave and they even offer a GENEROUS 25% military discount! Thanks so much! They are so efficient, friendly, and thorough, that they could give the Disney work ethic a run for their money. read more

Quickest oil change I've ever received. Staff was super friendly and knowledgeable.. will definitely be back.

On 2/24, I came across this location in passing and decided to get my oil changed while in the area. I usually go to a Take 5 location that's located within proximity of my apartment complex, but I thought to give this location a try. I'M SO GLAD I DID. These guys deserve free lunch from the company, free gift cards, extra PTO...something! My apologies, as I do not recall the 3 guys that I interacted with, but the customer service here is superb. From start to finish the communication and all other necessary skills were spot on; even seeing how they spoke to each other added to the pleasant experience. One of the service men pointed out that I needed to have the cabin filter replaced. FYI, I've had my car since 2011 so there has been plenty of oil changes performed on my vehicle and no one took the time to actually look at the cabin filter..that thang was dus-TAY! This actually motivated me to look at the aged manual located in my glove compartment; I did not know a filter was located there. Anywho, to conclude, I will be visiting this location from now on! read more

The men here are great they check your tires your filters and your windshield wipers when you go in for an oil change. They are very friendly and I have been here every time I need an oil change they have great staff. read more