I had my oil changed very promptly by Orlando. He also put on my battery casing without hesitation(which he had no obligation to do) and did so with a smile. Customer service 10/10. Defiantly will be going back to this location! read more

This is my go to oil change place and today enforced that! Bryan and the other guy with curly black hair (sorry missed his name). Were great! I was greeted with the most friendly welcome wave as I pulled in. Bryan was so full of positive energy it was a so nice to see. Thanks for hiring happy employees! read more

Friendly and professional service! Nice guys who don't oversell you and are honest. Second time coming

Told son he needed expensive work. Our mechanic did the oil change and said there were no issues. Take 5 had no idea what they were talking about. read more

Great guys. Dedicated to work and very professional. They completed their work very fast. Worth it!! Highly recommen.

I called beforehand to get a price estimate on my oil change and they said $85.99. I came right after my call and after waiting 30 minutes in line, I pulled up to the front and they said they didn't have anything to offer me except the premium because they ran out which would total $140. Originally I got offered $10 off as a kind gesture, but the manager said no to that so I got stuck paying the $140. Severely disappointed and will not be returning. read more

Angels posing as auto mechanics. These guys are great with an innate kindness that is not found everyday. Wonderful and professional oil change. Thank you. read more

I have a Mercedes C300 I can't tell you the last time I had an oil change but my servicing said I was 8K past due. I came here about 30 minutes to closing they had positive attitudes offered us water and helped me in less than 5 minutes. Ryan assisted me he was educating me about the type of oil I need, how many quarts (I think that's the right term) I suppose to have and he also informed me whoever did my oil change before overfilled my oil and broke my filter off so now I know to never visit that establishment again. He recommended possibly going to Midas next door to see if they could take a look at it but said it wasn't detrimental. Me and my mom both have Mercedes but she has the E350 and she also went to the same previous auto place to have an oil change and was complaining that something wasn't right with how it drove, after explaining this to Ryan he told me to have her come so he can check it out. The following week I came with my mom and her car 15 minutes to closing on a Sunday (sorry) and Ryan wasn't there but Ben was and he was just as sweet and informative. He said he remembered me from last time and checked my mom's filter to see if anything was broken and it wasn't. Once again offered waters, aired up her tires without us asking, topped all her fluids off, and communicated everything that was being done and got us out of there no more than 15 minutes. Even the mechanics who weren't helping us had positive attitudes and were nice. The one with the golds is always smiling and greeting us even when we are being taken care of and it seems like they just have such great teamwork and a very positive atmosphere which is rare to come by at mechanic shops. We will forever come to this location to have our oil changed. Absolutely amazing staff! read more

Take 5 Oil Change - Mercedes C300 oil change price - Oil Change Stations Near Me - Carrollton, Texas

Noah helped me so much with my oil change and my coolant . Briefly explain what was my car issues . Double check before exiting . Thank you so much ! read more

Staff was very friendly and effective when changing my oil! They offered me water and made sure I knew what they were doing. Will definitely be back. read more

Don't bother coming here!! I came to get an inspection done and was failed because I was missing a front license plate from a recent accident. You can't get new plates in Texas without an updated inspection and registration. Even the north Dallas tax office said they should not have failed me for only missing a license plate. Had to go across town to get a one trip plate and pay another $15 to the state. Then I come back with a temporary plate and there's a huge wait and they say they have to re-do the entire inspection because the plate number is different. Whole ordeal took over 4 hours!! The biggest waste of time when according to the state office they should never have failed me in the first place! read more

My wife cares a lot about her car so when one of the employees, Ben, took it on himself to clean the oil change reminder sticker residue of her window it was very appreciated! Thanks Ben! read more

Iggy was super friendly and helpful. Quick oil change here. Very friendly and professional staff.

New pricing! Last oil change here was $29.xx with my own oil. Now over $55.00! Almost 100% increase! Making up for lost revenue being closed during COVID! Price gouging. Tech suggests going to Take5.com for coupon. Saved $10! Cool! Still not cool with the obvious price gouging! Tech said corporate decision to raise prices. Inflation is due to price gouging and not inflation. Looking for other oil change options... read more

Take 5 Oil Change - Oil Change Stations Near Me - Carrollton, Texas

Just got my car serviced at this location, first time with Take 5. Great team, very communicative about what needed doing and what got done. It's nice you can stay in your car. Jose was great (even fixed my glove box!), as was Dallas. I'll definitely be back. read more

I have come here to get my oil changes done and they have never disappointed. The staff is very kind and attentive and aren't looking to charge you for unnecessary things. They are always honest and that means a lot! read more

really wish I could not even give 1 star because that is too much. On Tuesday the 12th I went to Take 5 for an oil change. The gentleman that worked on my car stated that the drain plug that was in my car was entirely too big and that he was going to put the correct one for my car. He gave me the drain plug he took out, and proceeded. He came back to my vehicle and advised that he put the new one in, but it wouldn't tighten the way it needed to because of the previous one being so big. He then proceeded to tell me that my car would leak out some of the oil, but I would be fine, but I did need to go to who I previously went to. I went to the other shop and they advised the tech should have either put the same plug back in or shouldn't have touched it at all. They stated they would not touch it because they wouldn't be liable. I left there and went to pickup my daughter from school. We came home, and the next morning when I went out to take her to school, all of the oil had leaked out and I had to call a friend to take her to school. Fast forward to today, I have been calling Take 5 every single day. They have been promising me that a tow truck would be coming within an hour or 2 to pickup my vehicle so their mechanic can do an investigation. I have continuously called, no one has been calling me back to update me or anything. This has been the WORST service I have EVER dealt with in my life. I am still without my vehicle and my daughter hasn't stayed home in over a week because I can't get her to and from school. Before going to Take 5 I had a perfectly good running car. This has been such a huge inconvenience for my daughter and myself. Update: They lied and said I had all of these things wrong with my car and denied my claim twice. If I initially had an oil leak why did they mess with the car??? Their 3rd party claims fleet response is just as horrible. The man basically said it's their word against mine. To me they only look at the car to appease you. They know people don't have the time or finances to try and fight them. All they have done is LIED LIED AND LIED. I've had my car 10 years with NO issues and they change the oil, take out my original plug that I've had for YEARS, all the oil come out and now I don't have a car. I absolutely hate and despise this company for causing an upset in my life and not being held accountable for it!!!!!!!!!!!! DO NOT USE THEIR SERVICES!!!!! read more

Take 5 Oil Change - My vehicle - Oil Change Stations Near Me - Carrollton, Texas

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This is an excellent store! I was greeted promptly and professionally, then they started on my inspection and oil change. Randal showed me a couple of items that needed changed and took care of it. I was in and out very quickly! I'll be back!! read more

Quick inspection. They accepted a coupon they sent in the mail with a smile. I was in and out in 15 mins! Nearby and convenient!

Needed to top off the oil in my sons car . I had no idea how to pop the hood , what oil type I needed etc. But Ryan, was patient and actually know a lot about the car. 5 mins later I was off and didn't need any oil. Great Service . I most definitely will be back to actually get my oil change because of Ryan's 5 star customer service. read more

I needed to get my oil changed and found the closest one to me in Carrollton. Mind you this is my first time doing it on my own. I pull up on a day where it was not busy at all. I was the only customer there. I started to pull in to what I thought was the right entrance but it apparently it was the wrong one. The guy gave me the dirtiest look and shook his head. He was very short with me. Neither him or I could find the gauge to show the mileage on my car. You could tell he was frustrated and irritated. It was not the best feeling for the first time venturing out on my own. read more

I called ahead and asked for the price of a synthetic blend oil change and they quoted me $49 and even offered to send me a coupon over text. When I got there it was $69 and they said my car needed full synthetic even though I have gotten the blend for years. They told me the call center doesn't have correct pricing. I went next door to Midas and it was actually $49 and came with a tire rotation! Don't go to take 5, they quote people wrong on the phone and don't give you the right oil. read more

Would give zero stars. Over torqued my oil pan screws and cost us $1,200+ in repairs. Poor communication and have yet to reimburse for anything. Would never go to a Take 5 again, anywhere. I have reached out to the district manager who had been contacting me and he has not returned a call/email/message/voicemail in over two weeks. There is no effort made to make any amends other than blowing smoke up everyones ass. I've sent itemized receipts, the VW dealerships service manager information, etc. (Manager James is very sweet and helpful, but not able to assist with claims matters.) read more

They wouldn't honor my coupon today, paid $90 for an oil change. Definitely check the pricing before you come for a visit because they will not offer any specials. read more

All you will get are slow service, mistakes, high prices and apologies at Take 5. I originally thought that due to the close proximity to my home, 4 miles, I would be OK with paying a bit more than the dealer which is 15 miles away. From when I parked with no cars in front of me to finish it took 1 hour 45 minutes on Sunday morning. That took much longer than I expected. I was not informed of the wait time when I arrived. The technicians did apologize about the wait time at the end of the service. At this point I was dripping with sweat from the 90+ degree heat and humidity but OK with the wait. But then things got much worse... Paid $67 after 25% discount for Mobil 1 oil change. The discounted price is average. I would not have paid the $90 regular price. Acura dealer charges less, $60 regular price, for Pennzoil full synthetic. And many times Acura has discounted the oil and filter change to $35 during email promos. I went home and looked at the line items on the invoice in detail. $40 for a cabin filter? It takes less than 2 minutes to replace as it is located in the car's glove box. I was not informed of the cabin filter price at any time during the service. I realized it was much more than my previous replacement after I compared it to my last invoice for the same filter. My last cabin filter replacement was done 7000 miles ago at another repair shop located 3 miles away on Trinity Mills for $23 part and labor. 73% more expensive at Take 5 is exorbitant. I called Take 5 and the manager told me I should have been told the price of the cabin filter but he could do nothing about it. BTW at Autozone or Amazon this cabin filter costs $10. Finally, here is the worst part of the Take 5 oil change experience. Later on Sunday afternoon when i drove my car with the A/C on at high fan speed, I heard a noise coming from the cabin filter location. I went back the next morning to have this checked out. It turns out the cabin filter was not installed properly and the folds of the filter were jammed out of place. The empty space (basically there was a big hole where the filter should be) caused a leaf to fall into the blower area. So, a new cabin filter had to be installed. This took 40 minutes because there was another car in the work bay already being serviced. The technician was polite. I did get an apology for the wait and the cabin filter mishap. I shouldn't be price gouged, especially if i have to wait 1 hour 45 minutes for an oil change AND need to make a return trip to correct a Take 5, cabin filter installation mistake. Management should have offered me at least a partial refund or some type of compensation. Now, Take 5 has lost my business forever. And I will tell all my friends in the area about this fiasco. Do not make the mistake of doing business with Take 5 like I did. They should change their name to Fake 5. read more

This location is significantly worse than others. No sense of urgency, three people changing the oil on one vehicle, two others just running their mouth. If I could give zero stars I would, the manager is garbage by the wAy. Very lethargic. read more

I took my car for the oils change... a bottle of water was served while waiting. Quick service and good deal I will definitely go back again for the next oil change and service. read more

DO NOT TAKE YOUR CAR HERE. I got an oil change on 06/03 and today my car full stopped working in the middle of traffic. I took it to my dealership center and found out i had ONE quart of oil even though it has not even been TWO MONTHS since coming here. They also found that my drain plug had not been tightened and was basically completely out. I cant get anyone on the phone to address the issue. don't not recommend at all read more

Was it quick? Yes. Did they try to upsell me on my engine and cabin intake filter? Also yes. They will tell you that they'll hook you up for something that costs $10 and 10 seconds to install for $50 read more

Decided to use Take 5 for the first time and they denied service, even though I already had the oil, oil filter, and the rings for my vehicle. Keep in mind I called this location before I arrived and they said they would be able to do it, just to arrive and get denied. To continue what happened, the oil type I have was recommended by my dealership so therefore it is nothing new. Due to the fact that my oil type and the one they had on file didn't match, they denied to proceed. Now they did show me what they had on file, and there information is based off of temperatures. Overall, I feel that all could have been avoided if they would have informed me when I called versus after I gave all my information and wasted gas. Never again!!!!!!! read more

Friendly, fast, sand professional service. Highly recommended. They are customer centered, recommended changes but are honest about helping you know what's a recommended changes for safety and what can wait. I go out of my way to get my vehicles serviced at Take 5. read more

I want to take time out my day to give Ryan specifically 5 stars for being patient with me and explaining to me what was going on with my car. read more

It's been a few years since I've been here. I don't really remember much about them from before other than the service was just good. However, this new emphasis on customer service and presentation is remarkable. The staff is fast and efficient. Even the attempts at presenting options(or up selling) were far less invasive than most places and very well delivered by Tony. I've spent many years and sales and have been a consumer for many years and never had some in mechanic setting be able to deliver a quick pitch the way he did without giving the doom and gloom version. I would definitely recommend this place. I will definitely be back.l for future service. read more

Great- quick- friendly place to get your oil done. Very friendly staff that greet you with water bottles.

Great customer service!! Such great staff! Ryan the manager on duty was very informative and answered all my questions and request. Great find in the area!! Difinately coming back again! 5 star!! read more

This place is a con. They advertise as a good deal then they take out your filters without asking and after showing them to you ask if they can replace them. No mention of how much they are going to charge you. Then you pay $50 for a $10 filter. I won't use these people again. There are better places for an oil change. read more

These guys are good! Great service, they don't try to up-sell me things and are upfront with what needs attention. They even provide refreshments while you wait. Speaking of wait, I'm in and out in no time! They top off all fluids, check air pressure and you can come in between changes to get checked or topped off again. Joining the VIP club (free) also has perks to help save some money. FYI - They are not a complete auto care place. read more

Take 5 Oil Change - Price list - Oil Change Stations Near Me - Carrollton, Texas

Nathaniel was very quick & professional. He showed me my old filters and the new ones out the box that he was installing, which is good because at most oil places they never show that (I've had old an old filter put back on after an oil change after paying for a new one). Another tech even offered my dog a treat while we waited. Very friendly and considerate staff, will go be going back again woth my other vehicles. read more

Highly recommend going here for oil change. Pulled in today for an oil and greeted by a nice mechanic with a cold bottle of water. It was hot and humid so that was very kind of them to do that. Kwik Kar can take some lesson from these guys. Way better customer service and mechanics. Kwik Kar is in the business of taking advantage and scam people with services they don't need. This place is honest and oil change price is lower than most places. I was in and out less than 10 minutes. They earn my trust and all my cars will be going here from now on. read more

I came in for a state inspection on a Sunday and the team here was so nice! I had a bit of a wait (just happened to get there during a rush) and they repeatedly checked in with me and did what they could to get me in faster! I chatted a lot with the guys while my inspection was being done and it was great to just chat and have some good human connection. Definitely will come back! read more