I went here for some work on my truck but because they don't work on 2500's very often they at…read morefirst would not do the alignment I requested.. so I took my truck home and took apart what they said was wrong with my truck. Just to find after a few hours of tear down. There wasn't anything wrong with the part in question. So I wasted money on a diagnostic fee and the parts they claimed were faulty.. just find out several hundred dollars later the part was fine. There has to a lil play in the front hubs so the 4x4 can correctly engage. And they wouldn't budge on the price to do what i originally asked to have done on my 2500. So needless to say they will no longer be working on any more of my vehicles And the lady that answered the phone seems to enjoy talking down to their customers even when they are very knowledgeable about the issues they are having. Sadly I have seen this happen a few times at the Bourbonnais location as well as her talking down to me. Not really something I like to see and deal with when I'm already stressed about getting my truck serviced Most the time I will do my own repairs seeing I am a gear head and am extremely knowledgeable about the repairs I'm seeking. Just upsetting to have to deal with that kind of rudeness when I'm already stressing about the repairs. Maybe it's time to hire someone that is nicer to run the counter that will not talk down and run off the customer. So long story short. I will no longer be a patron to this shop.

i took my car to get a alternator changed. $800 later, I take it home and it has moved since. I…read moredon't have the money to get it towed back there. this is the second time I took my car there and they put bad parts in and I have to go through the inconvenience of taking it back. I don't like the girl that works at the front desk. she's just rude and had a bad attitude towards me. I wouldn't go back here ever. they last my noise cover for my engine. I called them about it she said they didn't have it but would order a new one and call me when it came in and I never received a call back about it being there.

Fast, efficient, friendly. Good start. I asked for an oil change. I have an older vehicle so I…read morerequested the oil for older cars. Nothing else was wrong, so no extra charges. Price: somewhat high, but better than doing it yourself in the winter Overall: A+

Quick efficient oil change without appointment. If you go regularly they will maintain a record…read moreand let you know recommended service for you car, based on age and mileage.

OLIVET PARENT REVIEW…read more I'm a skeptic by nature. When it comes to how I view mechanic shops, I always assume they are crooks and liars until they prove otherwise. WOW! This Midas location proved otherwise 10 times over! We had a VERY intermittent problem with our A/C and we were 8 hours from home for a visit to Olivet. Jim (owner) and his team didn't brush the problem off just because they couldn't reproduce it. They dug in and kept going until they thought they had found the issue. We drove the car that evening and the intermittent problem happened again. I knew that when a problem is that sporadic that it is very difficult for a mechanic to diagnose, so I was not upset with them, but I expected for them to be frustrated to see me back the next morning. There was no frustrated, but a smiling, warm welcome and immediate empathy with me that the problem was not resolved. (AJ at the front desk is simply amazing!) They spent the day digging in again and by the end of the day were confident they had figured out the problem -- and they had! On top of it all, they could have charged me for a lot of labor for those two days of work, but Jim was so kind and I walked out having paid much less than would have been reasonable. My experience here was not simply based on the service rendered, but the interactions with the owner and team convinced me that I had a shop that were dedicated to honesty and fairness; wanting to build relationships, not grab dishonest bucks. My daughter will be beginning her freshman year at Olivet this Fall and this is where she will be taking her vehicle for maintenance and service. Thank you, Jim, AJ and the Midas crew!

I was a regular customer for oil changes since they remodeled their shop and made an actual waiting…read morearea for customers. I went in for my usual oil change recently. The price of the oil change was reasonably priced since they were having a sale. After this procedure I was informed that my day time running light was out ( I was aware) they offered to replace it, I asked how much, I was told since a difficult process to replace the bulb it would be $100. I reluctantly decided to have it replaced. After it was done ( didn't take too long) my car was ready. The light bulb was $100 but the labor was more than the light bulb! I was not told about the labor charge, because I was led to believe the whole thing was "$100 . What a dishonest practice! I didn't notice a price chart nor did I look, since I trusted them. Never again! How do you people sleep at night, doing this to your customers? I will not be returning to your shop, for anything again.

I dropped my car off in the morning for a simple alignment and tire rotation. They had my vehicle…read moreall day and didn't contact me until they were about to close--only to tell me it supposedly needed extra parts (which my car already has) and that it would now cost $750 to fix. There was zero communication during the day, and the sudden price jump felt completely unjustified. To top it off, I brought my car to another shop the very next day. They had it done ASAP with zero issues--and the total cost was only $169. That says a lot. Completely disappointed in the lack of transparency, professionalism, and honesty. I won't be back and can't recommend them to anyone.

Great service brought in my car and Nick did a great job on my car issues! I would recommend them…read moreto everyone

I am currently filing with the better Business bureau and Illinois state's attorney's office, do…read morenot I repeat do not trust these people. I went in for repair on my car $1,700 and they tried to give it back to me with the check engine light still on, they pulled it back into the shop and a day later called and informed me I had to buy a $300 battery so that they could further investigate what the problem was not knowing how much more they were going to charge me... I told them I would go and buy a battery but they insisted it had to be theirs with that I took my car to a dealer who found the same cold breakdown that they got when I first pulled it in! They're they're corporate office will not call me back I tried to get a hold of the owner no luck there either hell further pursue this with whatever legal actions I need to take.... WARNING use this place at your own risk.

I have been taking my cars to Tuffy for 20 years, and I am always happy with the quality of the…read morerepairs and overall service. I especially apreciate their car loan service and the cleanliness of their waiting room

Top notch Quality and a well known reputation! Car Care Auto Center has been servicing my car for a…read morefew years now. Routinely oil changes and preventative maintenance. I Decided to give them a well- deserved review! Kathy is the BEST! 10/10 she will be one answering the calls making the appointments and first point of contact when handling car services. Not only does she make sure the business runs smoothly and appropriately. She has skilled mechanics that are very knowledgeable and professional. Yes, sure there are times when you have to wait but that is completely understandable considering mechanical issues take time. Prices are between high and low cost. Nevertheless, the work will be worth the time and effortless Quality! Check em out!

I'm so glad I found this place! They are very affordable and did an amazing job on my car. They…read morereplaced my brakes and rotors, and now my car drives so smooth. They also offer a lifetime warranty, which is a huge plus. The service was fast, professional, and the staff was very helpful. I definitely recommend this shop to anyone on a budget who still wants great quality work! it

I have to admit that it's hard to beat the prices for Tires or general services from a…read moremulti-billion dollar company. The difference is the obvious level of skills and restrictions by the people doing the work compared to a true automotive mechanic. For what I saved in the price for my tires, including mounting and road hazard warranty, I lost because the mechanic couldn't get one of my locking lugnuts off and I had to go elsewhere to get it removed and the new tire installed. Not the mechanics' fault but Walmart's as they limit what their mechanics are able to do. I give 3 stars because the mechanic felt bad and tried to do everything to resolve the problem. I hope he goes to an automotive school and gets licensed because I believe he would be great. Had the locking lugnut not been an issue, I would have been very happy with the price of the 4 new tires. That one issue erased my savings as I had to pay another shop $140 to get the locking lugnut off and mount my 4th tire.

I have used this store to have my oil changed for about two years and with three cars that means…read moreabout a dozen visits to this store, just to have my car serviced. But my last visit set me back as to why? I took my car in for a regular oil change and was told it would be about 90 minutes because they were backed up. I had shopping to do and it was past due so I said ok. I walked the entire store several times and even had a sandwich at Subway. I checked my ticket and it said the service was done so I headed to the Auto Center where I was told it would take a few more minutes. 10 minutes later it was done. I had quite a few items in my cart and proceeded to put them on the counter half way through ringing these items up John the cashier says next time I should take these up front because HE doesn't take these many items. During my entire transaction I was the only one there and I spent over $175.00. That was my last visit. I guess John sets policy for the store. That was my last trip. Shame I liked the subway shop inside the store.

Had a blowout on I57, was taken care of promptly, paid EFS, showed up faster and likely cheaper…read morethan loves.

From the owner: Expert brake, suspension, cooling, starter, engine repairs, diagnostics, HD tires. Reliable…read moresolutions anytime, anywhere! 24/7 roadside assistance.

Timely service performed with an "honest" evaluation of any future service I might anticipate would…read morebe a succinct reason for my 5-star evaluation. When I brought the vehicle back to have a battery replaced that had initially tested weak, they retested it and found that my old battery was still good and saved me the cost of a new battery. I'm very impressed with their honesty as well as their service work. (I was initially apprehensive because of the 1-star ratings, which I now find inexplicable. I was glad I listened to a friend's recommendation instead, whose employer (a rental car service) uses Tire Tracks too. Sometimes you just have to trust your gut or a trusted friend's advice.)

Just got off the phone to ask for a tire patch and the business hours say that they're open until 1…read morePM today. They just sent all of their people and technicians home and it's not even 12 PM. And, just an FYI, both Google and yelp as of today, April 30, 2022, both say that this place is open until 1 PM.