I ran over a curb right outside of this shop, resulting in a flat tire. When I looked up, I could…read morenot believe that there was a tire shop right next to me. I walked inside and told them what happened and asked if they could help. They said "of course". They did not have a replacement tire in the size needed. They said that they would put on my spare, which they did promptly. When I asked to pay, my guy said "Why? What did we do? Happy to help." I was blown away. I could not recommend this location more highly. (Sorry that I do not know the name of the guy who helped.)

I got 4 new tires installed here, and three days later one of them came completely off the rim…read morewhile I was driving on the highway. I brought the car back and got that tire replaced. Later that same day, I noticed a humming sound and the alignment felt off -- clearly something wasn't right from the replacement. When I called about the alignment issue, I explained I'd already been inconvenienced twice by problems that were the shop's own doing, and asked if I could be seen sooner than the last available afternoon slot -- even just to have it looked at, given that I regularly have small children in the car. I was met with attitude and no real concern for the safety issue at hand. I understand staffing and workload issues happen, but when a customer has spent significant money on a full set of tires and dealt with repeated safety issues caused by the shop's own work, a little more urgency and care would go a long way

Katelyn our service manager and Johnathan our technician gave excellent service. We had 3 screws in…read moretwo tires. They patched the tires, water tested, rotated and balanced at no charge. Jonathan came to the lobby after the diagnosis to let us know our estimated departure time. I was very impressed with the level of service.

You know, it's insulting to hear a person who works there say to "watch out for potholes" to…read morepersuade me to buy a new set of tires when the tread isn't even or below the Tread Indicator Bar. Please believe we hate going in there for a tire rotation because we're going to experience high-pressure selling tactics to get us to buy something. If they can't convince you to buy, another sale person will join in the conversation pretending like he has the same set of tires on his car saying they're great for a last dish effort. I was embarrassed for them! After they're convinced you will not buy, the smiles stop. The selling tactics start at the time they are walking towards your car!

I've used All Automotive in Bradley for years and was so happy to see them open in Hoopeston. I had…read moremy oil changed this week and the experience was excellent. The staff was friendly, courteous, and quick. It's great to have a business I trust closer to home!

They are very efficient, fast and excellent work !! I went…read morehere because my car was shaking and they ordered the part and the next day they were working on my car !! I definitely recommend it

Timely service performed with an "honest" evaluation of any future service I might anticipate would…read morebe a succinct reason for my 5-star evaluation. When I brought the vehicle back to have a battery replaced that had initially tested weak, they retested it and found that my old battery was still good and saved me the cost of a new battery. I'm very impressed with their honesty as well as their service work. (I was initially apprehensive because of the 1-star ratings, which I now find inexplicable. I was glad I listened to a friend's recommendation instead, whose employer (a rental car service) uses Tire Tracks too. Sometimes you just have to trust your gut or a trusted friend's advice.)

Just got off the phone to ask for a tire patch and the business hours say that they're open until 1…read morePM today. They just sent all of their people and technicians home and it's not even 12 PM. And, just an FYI, both Google and yelp as of today, April 30, 2022, both say that this place is open until 1 PM.

I called about tires for my daughters car. The woman that answered the phone was very professional…read moreand extremely nice. She gave me a great price and assured me that they would take very good care of her. THEY DID JUST THAT!!!! They were very friendly to my daughter and my 5 year old grandson. I would highly recommend them for any auto repairs

I called about tires for my daughters car. The woman that answered the phone was very professional…read moreand extremely nice. She gave me a great price and assured me that they would take very good care of her. THEY DID JUST THAT!!!! They were very friendly to my daughter and my 5 year old grandson. I would highly recommend them for any auto repairs.

Avoid if possible. Like another in this review section, I too USED to be a loyal customer to…read moreGoodyear for the past 6 years. That was until today when I dropped my car off for a simple oil change and tire rotation. I had no issues with my car. When I picked it up, I was informed the back left tire dragged on the way out of the shop but they "managed to break it free". Well, they sure did break it, as they failed to notice one of the studs for the lugs was loose and had backed into the drum. When I drove part of the way home, all I could hear was grinding from the rear. By driving, this destroyed my parking brake system as all internal drum parts were destroyed by the loose stud. Shop refused to accept fault and would only cover labor for the hub replacement. Now I'm stuck with repairing my parking brake system that was fully operational prior to this visit. Never returning.

I never had anything but the best quality service at this Goodyear, all of my family cars go here,…read moreeven my daughter still brings her car here even though she lives near Chicago! Just recently I took my rav4 xle in because of a strange sound coming from the wheel vicinity and was getting louder called Goodyear and was told to bring it in no appointment within an hour was told that hub bearings were shot on my 189000 mile rav4 the guys there got the job done as soon as the part was delivered! Already knew that my five year old battery was dying a slow death but I was in a state of denial and earliest appointment at the dealership was too late my luck had run dry and I it was early evening so I contacted Goodyear and they took me in hook the car up found that I had no more cold cranking power (amps) was dead so they got me in and out in a little over an hour with a new battery and just in time because a cold snap with high winds came in yikes! This is the place to go especially when there is an auto emergency!

I can't say enough good things about this establishment and its owner, Bill. Let's face it: most of…read moreus are afraid to go to a car repair shop because we think we're going to be ripped off. That's not going to happen here. Bill is as honest as the day is long. It's the kind of place you can send an almost 80 year old widow and know she's going to be treated with respect and dignity and with the utmost fairness. And I know this firsthand, because my mother is that widow. She drives her car down from Chicagoland to be serviced by Meineke in Bourbonnais. That's how good and trustworthy these people are. You have a lot of choices when it comes to getting your car fixed. But you simply aren't going to find some place better than here. If you need your car looked at, don't hesitate to visit, and tell them I sent you.

Unless this place has changed or possibly changed ownership, several (i.e., more than two) bad…read moreexperiences I had here in the past--admittedly/honestly I had a few good experiences too--the details of which I don't care to get into because so much time has passed since, would cause me to never take our cars here for servicing again. In reconsidering, I'll relate just one of those "bad" experiences: After one of these "bad experiences" (a brake repair gone wrong), I was forced to take the vehicle up to one of the few Meineke Care Care Centers that had a good service rating, located in a suburb north of Chicago. After the Cook County Meineke fixed the brakes issue, the owner confided in/to me that they had fixed what was essentially a butcher job by the Bourbonnais Meineke shop. This was a vehicle--a "dangerous" vehicle after the initial brake "repair"--that we had given to our daughter and son-in-law and that much of the time had our two precious young granddaughters as passengers. In all fairness to the owner of the Bourbonnais Meineke, he attempted to make amends by giving us a $25 gift card to the Olive Garden. Needless to say, we never used it. The 5 star reviews, outnumbering the (6 or 7) 1 star* &/or 2 star* reviews, would attest to a fair amount of good experiences from a "lucky" group of patrons, so, (as Dirty Harry so sardonically said) if you're feeling "lucky", . . . -- [* The 1 & 2 star reviews--I advise you read them; there's some real horror stories in there. And owner Bill does have what I'd describe as a very unctuous bedside manner.]

I dropped my car off in the morning for a simple alignment and tire rotation. They had my vehicle…read moreall day and didn't contact me until they were about to close--only to tell me it supposedly needed extra parts (which my car already has) and that it would now cost $750 to fix. There was zero communication during the day, and the sudden price jump felt completely unjustified. To top it off, I brought my car to another shop the very next day. They had it done ASAP with zero issues--and the total cost was only $169. That says a lot. Completely disappointed in the lack of transparency, professionalism, and honesty. I won't be back and can't recommend them to anyone.

Great service brought in my car and Nick did a great job on my car issues! I would recommend them…read moreto everyone

Mark is the always so helpful and honest, because he saved me a lot of money on car repairs that…read morewasn't my problem and he took the time to find out what my issue was and because of that I believe you can trust Mark as well. If your car has any issues, I suggest that you consider trust worthy people like mark and the good people at Tuffy tire & auto

I am currently filing with the better Business bureau and Illinois state's attorney's office, do…read morenot I repeat do not trust these people. I went in for repair on my car $1,700 and they tried to give it back to me with the check engine light still on, they pulled it back into the shop and a day later called and informed me I had to buy a $300 battery so that they could further investigate what the problem was not knowing how much more they were going to charge me... I told them I would go and buy a battery but they insisted it had to be theirs with that I took my car to a dealer who found the same cold breakdown that they got when I first pulled it in! They're they're corporate office will not call me back I tried to get a hold of the owner no luck there either hell further pursue this with whatever legal actions I need to take.... WARNING use this place at your own risk.

I have to admit that it's hard to beat the prices for Tires or general services from a…read moremulti-billion dollar company. The difference is the obvious level of skills and restrictions by the people doing the work compared to a true automotive mechanic. For what I saved in the price for my tires, including mounting and road hazard warranty, I lost because the mechanic couldn't get one of my locking lugnuts off and I had to go elsewhere to get it removed and the new tire installed. Not the mechanics' fault but Walmart's as they limit what their mechanics are able to do. I give 3 stars because the mechanic felt bad and tried to do everything to resolve the problem. I hope he goes to an automotive school and gets licensed because I believe he would be great. Had the locking lugnut not been an issue, I would have been very happy with the price of the 4 new tires. That one issue erased my savings as I had to pay another shop $140 to get the locking lugnut off and mount my 4th tire.

I have used this store to have my oil changed for about two years and with three cars that means…read moreabout a dozen visits to this store, just to have my car serviced. But my last visit set me back as to why? I took my car in for a regular oil change and was told it would be about 90 minutes because they were backed up. I had shopping to do and it was past due so I said ok. I walked the entire store several times and even had a sandwich at Subway. I checked my ticket and it said the service was done so I headed to the Auto Center where I was told it would take a few more minutes. 10 minutes later it was done. I had quite a few items in my cart and proceeded to put them on the counter half way through ringing these items up John the cashier says next time I should take these up front because HE doesn't take these many items. During my entire transaction I was the only one there and I spent over $175.00. That was my last visit. I guess John sets policy for the store. That was my last trip. Shame I liked the subway shop inside the store.