OLIVET PARENT REVIEW I'm a skeptic by nature. When it comes to how I view mechanic shops, I always assume they are crooks and liars until they prove otherwise. WOW! This Midas location proved otherwise 10 times over! We had a VERY intermittent problem with our A/C and we were 8 hours from home for a visit to Olivet. Jim (owner) and his team didn't brush the problem off just because they couldn't reproduce it. They dug in and kept going until they thought they had found the issue. We drove the car that evening and the intermittent problem happened again. I knew that when a problem is that sporadic that it is very difficult for a mechanic to diagnose, so I was not upset with them, but I expected for them to be frustrated to see me back the next morning. There was no frustrated, but a smiling, warm welcome and immediate empathy with me that the problem was not resolved. (AJ at the front desk is simply amazing!) They spent the day digging in again and by the end of the day were confident they had figured out the problem -- and they had! On top of it all, they could have charged me for a lot of labor for those two days of work, but Jim was so kind and I walked out having paid much less than would have been reasonable. My experience here was not simply based on the service rendered, but the interactions with the owner and team convinced me that I had a shop that were dedicated to honesty and fairness; wanting to build relationships, not grab dishonest bucks. My daughter will be beginning her freshman year at Olivet this Fall and this is where she will be taking her vehicle for maintenance and service. Thank you, Jim, AJ and the Midas crew! read more

I was a regular customer for oil changes since they remodeled their shop and made an actual waiting area for customers. I went in for my usual oil change recently. The price of the oil change was reasonably priced since they were having a sale. After this procedure I was informed that my day time running light was out ( I was aware) they offered to replace it, I asked how much, I was told since a difficult process to replace the bulb it would be $100. I reluctantly decided to have it replaced. After it was done ( didn't take too long) my car was ready. The light bulb was $100 but the labor was more than the light bulb! I was not told about the labor charge, because I was led to believe the whole thing was "$100 . What a dishonest practice! I didn't notice a price chart nor did I look, since I trusted them. Never again! How do you people sleep at night, doing this to your customers? I will not be returning to your shop, for anything again. read more

These guys haven't let me down, They have always been up front about what's needing maintenance, how much things will cost, and always timely for picking up my vehicle! read more

I needed brake pads and rotors on my car. Took it to a repair in Bourbonnais. What I ended up with was a car that was worse than when I broughtit in. I took it to the dealer 3 seperate times where it was purchased new. The dealer said it was normal. I then took it to Midas in Bourbonnais where the problem was diagnosed within 15 minutes. Midas was able to fix it at a reasonable cost, the staff were honest and went above and beyond to make sure the job was RIGHT! If you want your car fixed right the first time, go to Midas in Bourbonnais. read more

Took my bmw in for new rotors, headlight bulb, and break pads and they did it very fast and for a good price. Second time I've been there and the woman Savannah is very friendly and explains everything you need to know about the repairs they did and other potential problems that may or do need attention. read more

We were recently in town for a family funeral and lost half of our heat shield of the catalytic converter. Concerned for our long trip back to Ohio had only a few hours to spar, we called this Midas and Savannah told us to come in to have a look. She was able to disconnect the loose part, told us off any possible problems and even showed us another issue and recommended that we have that looked into when we got home. She also topped off some fluids for us. We were there about 20 minutes and she would not take any payment for her services. All there were nice, accommodating and very professional. They made our issues go away with a smile. We really appreciate it. Thanks again!!! read more

Very disappointing service experience today. Went in for a simple oil change and tire rotation. Three obviously issues after they had a very young kid do the work who was very inexperienced: When I got my car back, the dashboard still indicated the oil level to be 8%. He didn't reset it. Three of four tires were at 35 pounds cold pressure when I brought the car in, the 4th was 34. 35 is the recommended cold pressure. When I left, all four tires were lower than recommended. He was supposed to put air in, not take it out! Put the air in and look at the readings on the car's dashboard; not that difficult a task. And when I got home, I found the kid had left a tool in my car. If my car starts leaking oil because he put on the wrong filter or did not tighten it properly or if a tire falls off because it wasn't put on correctly, Midas will have a lawsuit on its hands. And all of this took one hour and 45 minutes of my time. Absolutely absurd. This kind of service wouldn't have been worth it even if it were free. Update! I got a follow-up text from someone named Jim asking if my service experience was great. I wrote back with the facts. He forwards it to Charles, who says he'd be happy to talk with me, but doesn't pick up the phone and call the customer. Next day I went to put air in my tires and I'm putting air in the rear tires, but the instrument panel is indicating the air is going in the front tire. The toddler they had work on the car didn't reset the Tire Pressure Management System! Midas obviously is hiring unqualified workers. This shop had better refund my money. It's going to cost over $40 to buy a unit to do it myself or pay another shop to do it correctly. I've never seen such a screwup of a simple oil change and tire rotation in my life. Take your business elsewhere. read more

Midas is under new ownership and the new owners are fantastic. They are both really sweet and will tell you whether it's a 'do it now' -- 'wait a few weeks' or my personal favorite a: 'do it whenever you have the money laying around.' My husband and I sadly know nothing about cars so it's imperative to be able to trust your auto mechanic. A few months ago I had an issue where another shop messed my car up really epic-ly. The owners at Midas contacted the shop and let them know that it wasn't of my doing and that it was in fact something that they had done wrong and that shop ended up paying for everything including the tow. Most shops probably would have made me pay up front and duke it out with them later, but Midas went above and beyond the call of duty. read more

I had not 1 but 2 automotive emergencies within 24 hours with the second one being my wife's vehicle while mine was at Midas already. But starting with my vehicle issue. My exhaust broke and was hanging loose and ready to break off due to some poor amateur work by a friend. No problem for the Midas crew. Took my vehicle right in the next morning and let me know what the repair would probably cost in labor alone plus parts, which I found very fair considering the cost for professional services these days. While Midas was working on my vehicle I had my wife's vehicle at a Tire store getting new tires. Unfortunately the mechanic broke a Locknut on one of the wheels and couldn't fix it. I called Midas and asked if they would be able to remove the broken lockout and they said bring it in when you pick up your vehicle. We dropped off my wife's vehicle and walked next door for lunch. By the time we returned from eating her wheel issue was fixed and my exhaust issue was also fixed. These issues were true emergencies based on our Friday vehicle needs and I couldn't be happier with the Midas crew for taking care of us. I even received a call from the mechanic to give me options for my vehicles repair which I really appreciated because of the cost differences. Most of all my stressed out wife was able to relax the rest of the day knowing she didn't have to cancel her plans for Friday. I no longer have to worry about my exhaust falling off and possibly causing a dangerous situation on the road. I must add that upon entering the Midas lobby, I could hear some awesome Heavy Metal being played inside the garage area. That raised my confidence in the mechanics Evenge Seven Fold as I am a huge Metal Head. The service advisor at the counter was also very informative and helpful despite being a LA Dodgers fan. I've been looking for a new place to service my vehicles and I know that I have found it. I didn't ask if they also do warranty work but will contact them to see about that. They took great care of my needs in a very timely manner and did great work. Not enough people post Yelp reviews for good or great experiences and often only post their bad ones. I felt obligated to give this Midas business a Great review. I will highly recommend this business to my family and friends. Thank you all at Midas for a wonderful experience and for your professional work and support. Rock on! read more

Ray is awesome. Not only did he come to my rescue when he saw I was having car troubles, he helped push my car to a safe place! He diagnosed my issue, showed me exactly what was wrong, and gave me options. Mike found the part, which is no easy task as my car is quite hard to get parts for, and allowed me to leave the car with them while I explored options. They did not pressure, they did not treat me like I was ignorant. Very refreshing to be able to trust someone. You guys have all my future business! You've seen my car, so you already know we will get to know each other well. read more

Our car was making a noise that was plainly clear to hear and decided to take our car there. The guy brought it in and then said he couldn't hear or find anything out of the usual... We looked at him like he was deaf.. Took it to Farm and Fleet and they found the problem instantly! It was the tensioner! Will NEVER go back to Midas! read more

New to the area and unsure where to take our vehicle for minor muffler issue. They were great and honest with us about it not being as bad as we thought and repaired it fast! read more

Took car in when it started making very funny noise while 500 miles from home. They were able to look at it right away and the technician was very helpful. He was able to diagnose the problem immediately and offered a couple of different solutions. He was able to fix the vehicle and get us on our way quickly. Courteous, professional, and helpful. Would use them again if we ever need assistance while in that area. read more

Everyone was super friendly but the guys that worked on my car were crooks. I took it in for a sound it was making which I was told was the serpentine belt and pulley. I told them to go ahead and fix it. I picked my car up the next day and my car was still making the sound. I asked them about it and they said, "Oh, the whirring? That's just because the car is under operating temperature. It's harmless, just warming up". So not only was the sound still there, I am now down $250 for something that I did not take the car in for. read more