The check engine light came on on our car as we were driving from DC to Iowa, we found this…read morelocation on yelp in Lowell since we have family here. We called them and they were willing to fit us in on short notice so we could continue our trip. Sean was great!! He used the diagnostic tool to figure out what needed to be done confirmed they had the part and had us out and driving the next morning. We felt they were extremely honest and helpful. Highly recommend

I would give this a zero star, But that's not an option. DO NOT TAKE YOUR CAR HERE. My mistake…read morewhen I went to buy 2 cars there and I guess I wasn't dressed like I could buy my vehicle In cash, because NO ONE asked if we wanted to test drive a truck. We bought 1 truck and on separate times purchased 2 other cars from Phillips in Frankfort. We purchased the tire wheel warranty for all cars. We took our truck in and let them know we had the warranty. Found out they didn't go through the proper steps THEIR MISTAKE, and now the tire isn't covered! Spoke to the general manager and he said " sorry you must not have told us that, nothing we can do" really. I purchased the warranty, first words out of my mouth when I told them I had an issue. The worst customer service I have ever experienced by staff and manager ! DONT GO THERE

I ran over a curb right outside of this shop, resulting in a flat tire. When I looked up, I could…read morenot believe that there was a tire shop right next to me. I walked inside and told them what happened and asked if they could help. They said "of course". They did not have a replacement tire in the size needed. They said that they would put on my spare, which they did promptly. When I asked to pay, my guy said "Why? What did we do? Happy to help." I was blown away. I could not recommend this location more highly. (Sorry that I do not know the name of the guy who helped.)

I got 4 new tires installed here, and three days later one of them came completely off the rim…read morewhile I was driving on the highway. I brought the car back and got that tire replaced. Later that same day, I noticed a humming sound and the alignment felt off -- clearly something wasn't right from the replacement. When I called about the alignment issue, I explained I'd already been inconvenienced twice by problems that were the shop's own doing, and asked if I could be seen sooner than the last available afternoon slot -- even just to have it looked at, given that I regularly have small children in the car. I was met with attitude and no real concern for the safety issue at hand. I understand staffing and workload issues happen, but when a customer has spent significant money on a full set of tires and dealt with repeated safety issues caused by the shop's own work, a little more urgency and care would go a long way

Spectacular customer service from people who hi really care. Larry Mentz towing had recommended…read moreRandazzos to me & it was a great experience after my daughter's car was damaged while driving south on I 57. They were like another parent to her and helped mitigate her fear and shock from her car being damaged. Very helpful w the insurance co & also helped her get a rental car so she could get on her way. So happy w our experience

My car was hit by a truck and in less than 4 days.My car was back to normal with new parts fixed by…read morecaliber collision. The paint had grooves in it, and not it looks like i've never had accident. They are very reliable organization and I would recommend their services to anyone who has had an incident.

I went to beglers machine shop in Willington to get my motor hot tanked decked and freeze plugs and…read morecan bearings changed because they were the most affordable $742 it was a lie All it looked like they did was power wash my motor put freeze plugs in it and cam bearings and gave it back to me motor was not decked they did a horrible job on it and I would not recommend this machine shop to anybody that's doing a build

They are very hard to get a hold of on the phone. I took some parts over there at the beginning of…read moreMarch. I was told it would take one week to check them out. after repeated phone calls to them and saying next week next week next week they finally called me in June and said my crankshaft was cracked. I asked them check out the connecting rods and I will find a new crankshaft. Here we are almost August and the connecting rods still haven't been looked at.

Two times I have been here and I have not gotten a free car wash. Either time that is supposed to…read morebe included in getting your car serviced. One time they ordered the wrong part and compensated. Nothing for sitting there 45 minutes.

We put a deposit on a 2026 RAV4 that was just what we wanted but still in production. Our sales…read morerep, Amir, kept us updated on its delivery date, made it easy for us to secure our loan, and took care of the few details at delivery to make sure our car was perfect. Anthony, the finance manager, was also great to work with, and made the final paperwork a breeze. If you're looking for friendly service and a no-pressure buying experience, give this dealership a call. Well worth the 90-mile drive.

Avoid if possible. Like another in this review section, I too USED to be a loyal customer to…read moreGoodyear for the past 6 years. That was until today when I dropped my car off for a simple oil change and tire rotation. I had no issues with my car. When I picked it up, I was informed the back left tire dragged on the way out of the shop but they "managed to break it free". Well, they sure did break it, as they failed to notice one of the studs for the lugs was loose and had backed into the drum. When I drove part of the way home, all I could hear was grinding from the rear. By driving, this destroyed my parking brake system as all internal drum parts were destroyed by the loose stud. Shop refused to accept fault and would only cover labor for the hub replacement. Now I'm stuck with repairing my parking brake system that was fully operational prior to this visit. Never returning.

I never had anything but the best quality service at this Goodyear, all of my family cars go here,…read moreeven my daughter still brings her car here even though she lives near Chicago! Just recently I took my rav4 xle in because of a strange sound coming from the wheel vicinity and was getting louder called Goodyear and was told to bring it in no appointment within an hour was told that hub bearings were shot on my 189000 mile rav4 the guys there got the job done as soon as the part was delivered! Already knew that my five year old battery was dying a slow death but I was in a state of denial and earliest appointment at the dealership was too late my luck had run dry and I it was early evening so I contacted Goodyear and they took me in hook the car up found that I had no more cold cranking power (amps) was dead so they got me in and out in a little over an hour with a new battery and just in time because a cold snap with high winds came in yikes! This is the place to go especially when there is an auto emergency!

My 21 yr old daughter brought her truck there to have brakes bleed Saturday. Even thou she talked…read morewith someone Friday noone was there at 9am sat. They had the truck till Tuesday charged her 100 and said they bleed front brakes. Looked at calipers and rear drums quoted her 800 for a brake job. Told her it was ok to drive how it is thou. It takes 1/4 mile to stop at 50 mph. The front rim is seized on rotor and brakes go to floor. How did they check calipers if wheel won't come off. They saw a young woman and ripped her off for 100. Tried for another 800. I will not being doing any business with them and don't recommend anyone else does.

We would recommend Elite Auto any day! Our car needed brakes, and they got our car in their shop…read moreright away and besides new brakes we needed a stabilizer bar. They were so kind and helpful. They were also reasonable with the price!!

Katelyn our service manager and Johnathan our technician gave excellent service. We had 3 screws in…read moretwo tires. They patched the tires, water tested, rotated and balanced at no charge. Jonathan came to the lobby after the diagnosis to let us know our estimated departure time. I was very impressed with the level of service.

You know, it's insulting to hear a person who works there say to "watch out for potholes" to…read morepersuade me to buy a new set of tires when the tread isn't even or below the Tread Indicator Bar. Please believe we hate going in there for a tire rotation because we're going to experience high-pressure selling tactics to get us to buy something. If they can't convince you to buy, another sale person will join in the conversation pretending like he has the same set of tires on his car saying they're great for a last dish effort. I was embarrassed for them! After they're convinced you will not buy, the smiles stop. The selling tactics start at the time they are walking towards your car!