From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

Excellent service! Really kind and helpful with telling me everything they did! I dislike getting…read moreoil changes because of the time it takes but this was quick, I'll be back here again.

I'm a very happy customer. I pulled in on a whim to be greeted kindly by Robert. The service was…read moregreat and efficient. All the guys work well together, I'll be back.

I have tried other quick oil change places, but these guys are always the best. Efficient,…read morefriendly, thorough, courteous, clean, and consistently a place to get a good value oil change when you don't have time to make an appointment at other places.

I did not catch the gentleman's name, I believe he was the manager. But I really appreciated his…read moreenergy and helpfulness. They were busy but he made sure to let everyone know that they would be serviced in a timely manner. Definitely the best location I have been to!!

Great service! Quick and fast not pushy about things! Great kind and fast employees!read more

The staff was very courteous and helpful. They went above and beyond by readjusting the hub caps so…read morethat they were able to put air in my tires and even stayed past their closing time to do it . The manager, I think his name is Christian, was exceptional, making sure every detail was covered.

I've been coming to this location for years. It was always a 5/5 stars for me, in and out in less…read morethan 40 minutes for YEARS. But over the last several months, this place has gotten so slow. It seems like a lot of their experienced employees left. Management is great, however. They're trying. Waited almost two hours with only two cars in front of me in line. I'd go somewhere else if time is a factor for you. Really disappointing, honestly.

The crew is always friendly & responsive! Very thorough but never pushy…read more They were training new members today but always checking and encouraging them. Very diverse, highly skilled group!

I would give Alpine Pennzoil a hundred stars if I could. Doug has been my friend for a long time…read more He always makes sure that the customers are taken care of. Mike is an excellent mechanic. They will work very hard to make sure that your vehicle is running the way it is supposed to. I also get my oil changes there as well. They treat everyone with great respect!!

If I could give more stars I would. Doug Wing the owner was unbelievable. He helped us sooooo much…read morewith our truck. We were coming from Milford to go to Michigan adventure and our diesel truck fuel filter clogged and we limped to his Pennzoil store. He put a new fuel filter on and we left, had the same issue so turned around and drove 18 miles an hour on I 96 back to his store. He again did a bunch of things to test the issue and help the problem. Then he took our truck for a test ride to see if that fixed it. While my three sons and I were waiting his employees asked us if we wanted a soda or water. I cannot say enough nice things about this place.

I had a fantastic experience here at pep boys. I had been dealing with a flat and swollen lugnuts…read moregalore, and between AAA and the very unhelpful experience I had at the Sam's Club (#ALLshade), they were so very profesional about getting everything I needed taken care of. When I called I explained the predicament, and I was helped by Tony. He answered every question and realistically walked through what I needed to know with me. He got me scheduled quicker than I had hoped, and when I asked if I would be able to drop my car there overnight he said they would see if they could even see us sooner. (I also wanna just side note here that Tony said he couldn't promise, but he was gonna check on his team since it was so hot and it was the later afternoon. Firstly I appreciate the candor, and secondly I really respect him taking a moment to check in on the crews wellbeing. That really important to me as a consumer.) I wasn't super hopeful, he was able to look at it and got it taken care of so quickly! Tony was very validating in our annoyance with the other parties envolved, and took the moment to listen and explain everything in a non-patronizing way. All told, it must've been less than an hour we spent there which is leaps and bounds better than the week and a half Sam's quoted me (again, F off Sam's.) Thank you Tony, and thank you other pep boys for getting this diva back on the road!

Went for an oil leak, left with only an oil change:…read more I should have looked at reviews before coming here as several people had the same experience as me. Called the lady at the front desk explaining I had an oil leak and it was the gasket. She said it would take 30 min to fix and so I came on lunch break. Ended up she must have not communicated to them I had an oil leak, all they did was give me an oil change which I had just had 4 days prior. I specified it was an oil leak, why would I go wait 2 hours for an oil change when I can go up street and get one instantly. Then I wait 2 hours and don't understand why no one calls customers who have appointments and tell them they will need to wait. So 2 points, they didn't know about cars enough to understand what I was saying was wrong or didn't care to pay attention, and secondly they took 2 hours after saying it was 30 minutes. I wouldn't mind if they called me in advance but the front desk worker doesn't seem to care.

I really appreciate the helpfulness of all the folks that work here and have had several very…read morepositive experiences. I will continue to bring my car here for future services and I also purchased a used car at this dealership and would again. They are honest, helpful and experienced mechanics.

Can't say enough good things about Perrin and especially John. They took great care of my…read moredaughter's car... fair, honest and trustworthy. Highly recommend