Just took my vehicle to Bauer, formerly Meekhof, for tire repair and after deciding to leave…read morebecause a tire quote seemed exceptionally high, they wanted me to sign a refusal-of-service waiver, which I refused to do. The younger man at the counter threatened to keep my vehicle if I didn't sign it. That threat, Bauer, is not only asinine, it's legally called "an unlawful detention of property." A repair shop CANNOT hold a vehicle simply because someone refuses to sign a refusal-of-service or liability waiver. Good thing you relented. You'd have a lawsuit on your hands right now. By the way, I just got the two Pirelli tires you attempted to overcharge me on for $200 less than your outrageous quote, including all installation costs. You tried to take advantage of a woman new to GR and in need of the repair of a flat tire. But you messed with the wrong woman. Go elsewhere, people!

I've never really had a great experience when it comes to mechanics or auto repair shops, because I…read morefeel like I'm going in completely blind and uneducated, just hoping that the team doesn't take advantage of my naivete. However, Meekhof has always been super friendly. I've had to vist them twice in the last couple of months due to an issue in my car and they fixed it pretty quickly. They provide a shuttle service within a certain area but I didn't use it. Their hours are pretty convenient (early mornings at least) and if you can't make it before close, they can give you a call and let you pay over the phone and leave your key in a secure area to pick up your car if needed. While no one ever wants to go to an auto repair shop unexpectedly, the guys at Meekhof took care of me and explained it to the best of my ability to understand. Prices were definitely fair - I got a couple quotes from local dealerships and they beat the price by a couple hundred dollars! Definitely plan on keeping these guys as my local repair shop.

Southwest does a great job. reasonable prices I had a…read moreproblem getting my air filter cover off. I pulled in there. They got the cover off. Didn't even charge me Very friendly staff

Amazing and fast service! I would highly recommend Southwest Auto Service. They had fair prices and…read morewere so kind to me. I have taken my car to other shops around Grand Rapids and Allendale area and they are by far the best auto shop.

My car needed realignment and several other things attended to…read more Doug and Paul explained the issues and fees upfront and have an estimate. They were very helpful and fair and I can't say enough nice things about the owners and employees. As a woman going for car maintenance, I am very happy and highly recommend.

My car alignment was terrible. They told me what wrong and did a rough alignment to help my car…read moredrive better than it had been. They didn't charge me. I will be returning once the work is complete.

I had an amazing experience at Valvoline in Jenison! Halla was amazing at explaining everything to…read moreme and was very personable! Great experience

Stopped in for an oil change on Saturday. All 3 bays were full and one other car waiting in front…read moreof me. I wish they would have told me is going to be roughly X amount of wait. I did wait for 20 minutes before I got pulled into the middle bay. There was a $10 coupon on the website which I used on my service. One of the latches on the hood was missed, so I did have to pull over on the way home to relatch it.

Always great service and price. They do a great job of working you into their schedule. Honest and…read moretrustworthy.

If you need a tire repaired, this is the place to go. Quick service…read more I've purchased tires there. Reasonable prices! He also changed a tire on my Kawasaki Mule. When you need anything in tires, go to Ralph's!

Great shop and people! They worked both on my Toyota Tacoma and Nissan versa, in a timely manner…read morewith clear estimates, reasonable pricing, & solid warranty using premium parts. I really appreciate the customer service of the front desk too!

Incredible group of people doing great work at honest prices. I was stranded by sudden loss of…read morepower steering and electrical charging around 4 pm on a weekday. They were covered up with work, but went the extra mile to locate parts, fix the problem, and get me back on the road before noon the next day. Recommend them without reservation. Competent, professional, trustworthy.

I had to bring my work van to 3 separate places to get estimates, and this was my 3rd stop and the…read morecheapest estimate of all 3. They not only were the cheapest (by over $100) but they were able to get me in after getting the estimate done, and got me back out again in a decent amount of time as well. When I mentioned that I wish I would've brought my charger because my phone was almost dead and I hadn't planned on getting it done today, the very nice gentleman working the front desk let me use a charger, making the wait totally easy to deal with. Everyone I dealt with was friendly, knowledgeable, and didn't try to push extra stuff I didn't need, and they even checked the brakes for free to begin with, while some other places wanted to charge $25-$50 to do so. I haven't ever been here before but between the price (which was great), the wait time (pretty much non-existent) and the time to get the job done (completely reasonable) I will definitely be coming back here again for my own personal vehicle. If I could give them more than 5 stars, I would.

I came in Saturday to fix my exhaust shield, the worker there took my car into the shop and fixed…read moreit within 10 minutes and did NOT charge me! What a great price On top of that, my car is in ship shape condition. I would 100% recommend this place but please book an appointment! That will get you in and out extremely quickly and it's very easy to set up. Thank you guys I will be back!

I'm grateful Ervine's was recommended to me and am glad I didn't go by the yelp rating. Google has…read moregreat reviews. I have a Toyota Rav-4 Hybrid and am relieved to know that the mechanics understand and are experts on these types of vehicles. I no longer have to take a gamble on an inexperienced auto-service or pay the high prices at a dealership where you cant be sure you're going to get proper Hybrid maintenance anyway. I also appreciate that the owners are trying to fight the big car companies for the right to repair. I'm tired of being squeezed for every cent I have when I already bought the product.

I want to thank Jenn, Megan and Steve for everything done in connection with the repairs to my…read morevehicle. It is never "fun" to take a car in for service and face the prospect of significant and/or expensive repairs (especially with a car that has 200,000 miles on it!), being without a vehicle and making decisions about what "needs" to be done now versus what can be done later. Everyone I worked with was pleasant, professional, and not only did they listen to my concerns, but they also gave solid, common sense, recommendations about how best to proceed. In addition, the fact they were able to provide me with a loaner vehicle was extremely helpful as I had a number of things to do that required transportation and I was able to accomplish all of them without any difficulty. I filled up the loaner's gas tank and got it washed which, as always seems to be the case, probably explained the 6" of snow fall that evening. The repairs resolved my issues, and it was a pleasure working with everyone at Ervine's. Perhaps the most meaningful thing I can say is that I will return to Ervine's to deal with some of the remaining issues that were identified.